Review History for smoody1993

The Glendale


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smoody1993

Resident 2015 - 2016

11/29/2016

I have never been the one to write reviews on things but this is a MUST! My first year as a resident, i had zero complaints everything was great. This was my first experience renting on my own. I should have did some research before moving in here. I have had a major mice problem in my unit since FEBRUARY 2016! I have been to the rental office plenty of times to complain about this issue and nothing has been done to resolve this issue. The office staff puts in maintenance/ pest control request and nothing happens! There should be a way to terminate my lease early, that is how bad of a problem this has become. I have had to use duct tape just to try to control the mice problem in my unit. It is a shame that the rental office expects the tenant to pay the rent on time, but can not fix the mice problem that in happening in this complex. I am not the only one who has the same issue. My neighbors have even gotten cats to try to tackle the mice problem. If i wasn't allergic to cats I probably would do the same thing! For now on I will write a bad review on every apartment rating site until I am able to move from this complex, because this is absolutely Ridiculous!!!!!
    Manager

    12/1/2016

    The Glendale
    We're terribly sorry to hear that this issue has had such a negative impact on your experience with our community. We take pest problems seriously and are eager to eradicate them from our residents homes. If our treatments have been ineffective, we would be happy to reassess your home and offer any additional assistance possible. Please reach out to us here in the office at your convenience. Thank you.

    Review 34 out of 246

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