Ratings & Prices for Camden Russett, Laurel, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.7
Safety	4.3
Office Staff	5
Maintenance	4.7
Neighborhood	4.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	2 days

Ratings & Reviews (128 Reviews)

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Resident • 2019 - 2021

03/01/2021

As an employee and resident I couldn’t ask to work with a better group of individuals. Charisma is absolutely amazing. She cares about her residents and staff members. She is always available to help solve any issues and will go above and beyond help anyone. Fatou… See More

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Camden Russett Manager

03/02/2021

Hello, Thank you for those kind words and sharing your experience. Camden Russett Team!

Les Emery • Former Resident • 2017 - 2020

11/30/2020

I just moved out of Camden after living there for over three years. Initially, this was a poorly run complex. However, when the manager, Ms. Spriggs, arrived, things changed. There was a noticeable improvement with the garbage pick up, maintenance service requested, and the office staff's… See More

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Camden Russett Manager

12/01/2020

Thank you Les! We are glad you enjoyed your experience during your time here at Camden Russett. Thank you for your feedback! -Your Camden Russett Team

Former Resident • 2020

05/23/2020

Lived here for 2 years. Management was awesome and very responsive. Maintenance was always on it. Highly recommend this place great prices and close to shopping and the highway. I only left to move back to my home city

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Camden Russett Manager

05/27/2020

Good morning! Thank you so very much for your feedback. It has been a true pleasure having you as a resident. If you ever decide to move back to the area please be sure to keep us in mind. Very Best, Charisma SGood morning! Thank you so very much for your feedback. It has been a true pleasure having you as a resident. If you ever decide to move back to the area please be sure to keep us in mind. Very Best, Charisma S

Resident • 2018 - 2019

07/03/2019

I don't know what other residents have experienced, but my family and I love living at Camden Russett. The community staff are very respectful and professional. Any problems or concerns that we may have get taken care of right away.

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Camden Russett Manager

07/11/2019

Good morning! Thank you so much for your feedback! We are happy to hear that your experience here with us at Camden Russett has been one to love. We hope to have you and your family here with us for years to come. Please let us know if you need anything. Best, Charisma Spriggs Community Manager 301-483-8568

Prospective Resident • Visited 2019

03/11/2019

I am writing this review because of my experience with the Staff there , I went into the office looking for a 1 bedroom apt, at first things went well, but when it came to the FINANCIAL PART, they are out of their league, their personalities… See More

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Camden Russett Manager

03/12/2019

Good Afternoon, Thank you for taking the time to provide your feedback. We truly pride ourselves in delivering exceptional service so that our residents and prospective residents experience our brand promise of Living Excellence. We are sincerely sorry that we have dropped the ball with you. Please know that we will do everything in our power to turn this around for you. We are always seeking ways to improve our services and would love to hear from you. Please email me directly at [email protected] Sincerely, Camden Russett.

Keyla_P • Resident • 2017 - 2019

03/09/2019

This is a great community to make it your home. The staff is very friendly and very helpful. You have 295 Baltimore/pkw with in 1/2 mile. The community looks clean. If you have an issue and you put a work order they will take care of… See More

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Camden Russett Manager

03/12/2019

Good Morning! Thank you for taking the time to share your feedback. Thank you for choosing Camden Russett. We truly appreciate knowing that you are satisfied with our services. We want you to continue experience Camden's Living Excellence so if there is anything that you need, please do not hesitate to contact us. We are here to help. Sincerely, Camden Russett. Have a great day! Camden Russett.

Prospective Resident • Visited 2018

12/26/2018

I went to your tour at Camden Russett the other day and I enjoyed my tour. A young lady by the name of Fatou? I believe that's her name, she was amazing and very well mannered during the tour. She showed me a 2 bedroom apartment… See More

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Camden Russett Manager

12/27/2018

Thank you so much for your feedback. I am so happy to hear that Fatou was able to assist you in showing you your potential new home and that she was able to give you a glimpse of the wonderful service we strive to provide to all of our resident's and potential residents. Please be sure to contact us directly at 301-483-8568 if you have any questions and we hope to have you join our wonderful community. Happy Holidays! Charisma Spriggs Community Manager

Resident • 2014 - 2017

11/07/2017

I lived here for close to five years and they have changed office staff frequently however for the most part they are great listeners but responses to complaints takes a long time. I would not recommend this property for several reasons 1. If you have family… See More

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Camden Russett Manager

11/08/2017

Thank you so much for taking the time to review us. I would love to speak with you regarding your concerns and can be reached at [email protected] at any time. Our number one priority is our residents and implementing a guest parking policy was the first step in the right direction. If you are having any issues with birds currently, please feel free to submit a maintenance request or give us a call and we can work on that for you. Again, if there is anything we can assist with, please let us know. Thank you Tara Tara C. Huckabee Community Manager Camden Russett

Anturner 197 • Resident • 2017

11/01/2017

I commend Camden Russett staff members for making my residency so very pleasant. I moved here May 2017 and between Leasing consultants Tiana and Charlene, they made my move in run smoothly. They were attentive to my needs and followed up on every one of my… See More

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Camden Russett Manager

11/06/2017

Thank you so much for taking the time to leave us a positive review! We are so glad your experience here has been a pleasant one and hope you stay with us for years to come. If there is anything you need, please feel free to let us know! Tara C. Huckabee Community Manager Camden Russett

Resident • 2016 - 2017

07/11/2017

WARNING: DO NOT MOVE HERE!!!! The rent is way too high for what you get. The staff is very nice but very lax in the in management skills. There is always trash in the parking lots, breezeways and courtyards. The only time it get cleaned up… See More

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Camden Russett Manager

07/28/2017

Thank you for taking the time to share your experience. Our goal is to meet your needs and we appreciate your honest feedback. BGE owns and maintains the street lighting in the community and we are still in working on having them convert these fixtures to an LED format to enhance visibility. We are also working to local law enforcement to increase police presence in the community and nearby areas as well as fill one more courtesy office position. One position is currently filled at this time. We can certainly check out the flooring in your neighbors unit and hallway stair joists to reduce any noise transference. We are actively working on enhancing parking in the community as well. A new seal coat will be complete this spring and spaces will be reallocated as well as new parking passes issued. Our towing patrol is in full force as well to deter any unauthorized vehicles from congesting resident parking in the community. If you have any further suggestions or if there is anything else we are able to do for you, please don't hesitate to reach out to us directly. Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

cerbert • Resident • 2015 - 2016

10/27/2016

The Good: The neighbors are great, the community looks good and location provides easy access to just about anything you could want. Maintenance is prompt, though their solutions aren't always the most efficient and the contractors don't speak a lick of English. The pool and gym… See More

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Camden Russett Manager

11/11/2016

Thank you for taking the time to share your experience. Our goal is to meet your needs and we are very sorry to hear you had some bad experiences. We are working to local law enforcement to increase police presence in the community and nearby areas. An upgrade to the cable package was recently offered for a better combined rate (includes high speed internet, 140 channels/80 HD and cost of equipment). Valet Waste will allow you to use a large container of your own should you so wish. Services are available five nights a week so waste doesn't build up. The county bills water per building and regulates the bill back process. A paper copy is required to be sent to the customer, so those processing costs are included in the statement. We are actively working on enhancing parking in the community. If you have any further suggestions or if there is anything else we are able to do for you, please don't hesitate to reach out to us directly. Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

Resident • 2016

09/16/2016

I have been trying to workout for a while. I figured it was great we have a gym. No the AC has been out for more than 3months. With all the rent we pay IDK why we would be going through that. It's still not fixed… See More

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Camden Russett Manager

09/26/2016

Thank you for taking the time to share your experience. Our goal is to meet your needs and we are very sorry to hear you had a negative experience and we are working hard to eliminate your concerns (such as replacing the gym AC system, adding more LED lighting, working with our on site courtesy officer and County Police patrol units). If you have any further suggestions or if there is anything else we are able to do for you, please don't hesitate to reach out to us directly. Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

Geneva79 • Resident • 2015 - 2016

05/31/2016

I lived here for only one year, the management is so nice, Pam & Heidi are amazing. The apartments are nice, they could use a few updates but overall the units are nice. The area is not so nice, once you get past the Walmart everything… See More

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Camden Russett Manager

06/02/2016

Thank you for taking the time to share your feedback. Thank you for your compliments and please know we are very sorry to hear you have had these concerns. Additional improvements are underway. Our new community courtesy officer, an active duty Maryland State Trooper, joined the community in April. We are also actively installing exterior LED lighting this month and adding more resident parking spaces. Again, please feel free to contact me at your earliest convenience and thank you again for your valuable feedback! Sincerely, Heidi Bixler Camden Russett- Community Manager 301.483.8568

_TenantRandom • Resident • 2015

12/15/2015

Gym does not have very much in it. Sanitary wipes to wipe down equipment after use are ALWAYS out and there are no weights provided besides the machines. Valet trash removal (where they pick up trash outside of your door) is automatically included in rent but… See More

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Resident • 2014 - 2015

12/11/2015

Pros: Great location with access to a variety of stores and major highways. Maintenance is prompt but a lot of times they do not fix things correctly without you having to put in several notices for them to actually apply some critical thinking skills to fix… See More

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Camden Russett Manager

01/31/2016

Good Afternoon - On behalf of the entire Camden Russett staff, I would like to thank you for taking the time to share your feedback on ApartmentRatings.com! I am so sorry to ear about your frustrations and would like an opportunity to discuss them with you further so we can work on a resolve. Your feedback is greatly valued and will continue to help us improve our community , so thank you again for taking the time to provide your feedback. Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

newlight • Prospective Resident • Visited 2015

11/30/2015

This is a very scenic community. It is a shame how much crime is going on here. Resident are moving out as fast as they move in. It is a scary place to live. You live in fear of being robbed in or outside of you… See More

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Resident • 2014 - 2015

10/27/2015

DO NOT!!! ABSOLUTELY DO NOT MOVE HERE!!! This area is riddled with crime. There have been multiple break ins, break in attempts, armed robberies, car jackings, broad daylight, all times of the day. The management is not doing anything. My family was robbed months ago and… See More

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Camden Russett Manager

05/19/2016

Good Afternoon- I would like to thank you for taking the time to share your feedback with ApartmentRatings.com! I am very sorry to hear that you have experienced these frustrations with our community; however, I can assure you that they will be addressed. We are converting all exterior lighting to LED, adding drive lane entrance cameras and we have added a resident courtesy officer to the community that is an active duty Maryland State trooper. Furthermore, the community association security board is working to add secondary police patrols to the neighborhood to further combat concerns. I would love to have an opportunity to discuss these concerns with you in more detail. Please feel free to contact me at your earliest convenience so that I can gather some more information and begin the process of working towards a long term solution. Thank you again for the valuable feedback! Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

Resident • 2014 - 2015

06/22/2015

Liked living here, although the apartments are a bit old. Had to have dishwasher fixed, washer and dryer replaced, shower rod and toilet seat fixed, blinds fixed all in less than a years time. Nice space, but I decided to move when my rent went up… See More

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MdBori • Resident • 2012 - 2015

06/09/2015

Lived in Camden going on 3 years. Be prepared to pay $47 for Comcast digital package which includes like 50 non HD channels and $30 for valet waste which is something you cannot opt out of that's on top of any price listed for the apartment.… See More

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Camden Russett Manager

08/10/2015

Thank you for taking time to provide your valued feedback. Please feel free to reach out to me in person, via email or by phone to further address any of your future needs and/or concerns.-Heidi Bixler, Community Manager [email protected] or 301-483-8568

Resident • 2014 - 2015

06/07/2015

DO NOT MOVE INTO THIS APT COMPLEX. First & foremost, I had my things stolen on the first few days of moving in. I moved my things in but wasnt able to actually live in it until the following week because I had to leave the… See More

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Resident • 2012 - 2015

02/07/2015

I recently moved out after living at Camden Russett for two years. Although it was a nice and quiet neighborhood the staff in the leasing office are unprofessional, the rent increases every year, and they charged me $1,000 for carpet that is in great condition. I… See More

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Bob.Whitman • Resident • 2013 - 2015

01/02/2015

Overall the property is nice. The one problem I experienced is being "nickle and dimed". There are services that you will be forced to pay for. Those services were not advertised. Those services are door-to-door trash pickup and Comcast cable. So add about $100 to the… See More

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Camden Russett Manager

04/08/2015

I would like to thank you for taking the time to share your feedback with ApartmentRatings.com! I am very sorry to hear that you have experienced theses frustrations. Camden's site advertises additional features such as the Valet Waste and Comcast technology package as included in our rental prices. Often online advertisement sites only post base rental pricing not including these features as other communities listed on their site may not feature these packages. I would love to have an opportunity to discuss these concerns with you in more detail to work on a solution. Please feel free to contact me at your earliest convenience. Thank you again for your valuable feedback! Sincerely, Heidi Bixler Camden Russett- Community Manager 301.483.8568

Resident • 2013 - 2014

10/07/2014

I really liked my apartment. Unfortunately, I decided to move out for two major reasons: (1) shorter commute to work in DC and (2) the cost of the rent increases by about another $50 after my first year living there. When you drive through the apartment… See More

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anonymous • vrp • 2014

09/07/2014

Moving from New Jersey and to Maryland to start my career,life and gain more independent living ... I felt so eager and excited to move. So my roommate & I looked into Camden Russett, nice location, apartments. I found the prices to be a little pricey… See More

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anonymous • vrp • 2013 - 2014

07/02/2014

Nice layout of the apt, good convenient location. But once you sign the lease, there are fees left and right that they completely failed to disclose. Amenity fee (which they didnt tell me there was one until AFTER I signed the lease) is a whopping $410… See More

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•

Updated Review

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Manager

Features & Amenities

Parking

Carport
Garage
Parking

General

24-Hour Emergency Maintenance
24-Hour Fitness Center
Clubhouse
Convenient to Towne Center Laurel
Easy Access to I-95 and I-295
Fitness Center
Flexible Spaces for Home Office
Near DC, Baltimore and BWI Airport
Online Payments Accepted
Outdoor Grilling Area and Dining Tables
Pool
Quality Landscaping
Resident Car Care Center
Resident Social Events
Resident Social Site
Valet Trash Service

Pets

Cats Allowed
Restrictions: We welcome your cats and dogs, up to three pets per apartment, and a full-grown maximum weight limit of 75 pounds each. *Breed restrictions apply. We do not permit American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, any mix of the previous breeds, or any other dog or breed deemed aggressive. See management for pet approval and deposit and fee information.
Pet Limit: 3
Dogs Allowed
Restrictions: We welcome your cats and dogs, up to three pets per apartment, and a full-grown maximum weight limit of 75 pounds each. *Breed restrictions apply. We do not permit American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, any mix of the previous breeds, or any other dog or breed deemed aggressive. See management for pet approval and deposit and fee information.
Pet Limit: 3

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,451
SQ. FT.
790
Available
Avail.
3 Units
Model
1.1B

View Floor Plan

Price
Price
$1,476
SQ. FT.
790
Available
Avail.
3 Units
Model
1.1A

View Floor Plan

Price
Price
$1,513
SQ. FT.
830
Available
Avail.
2 Units
Model
1.1

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,692
SQ. FT.
929
Available
Avail.
2 Units
Model
2.1A

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,837
SQ. FT.
1,068
Available
Avail.
4 Units
Model
2.2

View Floor Plan

Price
Price
$1,845
SQ. FT.
1,061
Available
Avail.
1 Units
Model
2.2A

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

We offer live video, self-guided, and team member tour options by Appointment Only. Please call 24 x 7 to schedule. Face-coverings are required when visiting our office. Camden Russett, located in Laurel, MD, offers luxurious living with one, two and three bedroom apartment homes. Our residents enjoy custom features such as spacious walk-in closets, built-in bookshelves, fireplaces, garden tubs, 9-foot ceilings with crown molding, full-size washers and dryers and more. Working from home? Our 2.1 and 2.1A floor plans feature a comfortable den with built in desk, perfect for your new home office! Camden Russett provides many amenities that serve the needs of our residents without them ever leaving the property such as a 24-hour fitness center, a car care center, resort-style pool with sun deck, Russett community walking foot and bike path and outdoor social space with grilling stations. Downtown D.C., Laurel Park, National Harbor, FedEx Field, Arundel Mills Mall, BWI Airport and more are just short trips away with access to I-295 and I-95. We can't wait to welcome you home at Camden Russett! Please note that all floor plan availability is subject to change. Call for details.

Office Hours

Sunday: 10:00 AM - 05:00 PM
Monday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Camden Russett?
The community is rated 4.7/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Camden Russett?
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How safe is Camden Russett?
The community is rated 4.3/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.7/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2 days to their community reviews in the past year.

Who manages Camden Russett?
Camden Property Trust

What is the pet policy at Camden Russett?
Cats Allowed
Restrictions: We welcome your cats and dogs, up to three pets per apartment, and a full-grown maximum weight limit of 75 pounds each. *Breed restrictions apply. We do not permit American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, any mix of the previous breeds, or any other dog or breed deemed aggressive. See management for pet approval and deposit and fee information.
Pet Limit: 3
Dogs Allowed
Restrictions: We welcome your cats and dogs, up to three pets per apartment, and a full-grown maximum weight limit of 75 pounds each. *Breed restrictions apply. We do not permit American Pit Bull Terrier, American Staffordshire Terrier, Staffordshire Bull Terrier, any mix of the previous breeds, or any other dog or breed deemed aggressive. See management for pet approval and deposit and fee information.
Pet Limit: 3

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?
We're open by Appointment Only. Call 24 x 7 to schedule a live video, self-guided, or team member tour! Social distancing, face-coverings required.