Camden Russett

Good morning! Thank you so much for your feedback! We are happy to hear that your experience here with us at Camden Russett has been one to love. We hope to have you and your family here with us for years to come. Please let us know if you need anything. Best, Charisma Spriggs Community Manager 301-483-8568

Good Afternoon, Thank you for taking the time to provide your feedback. We truly pride ourselves in delivering exceptional service so that our residents and prospective residents experience our brand promise of Living Excellence. We are sincerely sorry that we have dropped the ball with you. Please know that we will do everything in our power to turn this around for you. We are always seeking ways to improve our services and would love to hear from you. Please email me directly at [email protected] Sincerely, Camden Russett.

Good Morning! Thank you for taking the time to share your feedback. Thank you for choosing Camden Russett. We truly appreciate knowing that you are satisfied with our services. We want you to continue experience Camden's Living Excellence so if there is anything that you need, please do not hesitate to contact us. We are here to help. Sincerely, Camden Russett. Have a great day! Camden Russett.

Thank you so much for your feedback. I am so happy to hear that Fatou was able to assist you in showing you your potential new home and that she was able to give you a glimpse of the wonderful service we strive to provide to all of our resident's and potential residents. Please be sure to contact us directly at 301-483-8568 if you have any questions and we hope to have you join our wonderful community. Happy Holidays! Charisma Spriggs Community Manager

Thank you so much for taking the time to review us. I would love to speak with you regarding your concerns and can be reached at [email protected] at any time. Our number one priority is our residents and implementing a guest parking policy was the first step in the right direction. If you are having any issues with birds currently, please feel free to submit a maintenance request or give us a call and we can work on that for you. Again, if there is anything we can assist with, please let us know. Thank you Tara Tara C. Huckabee Community Manager Camden Russett

Thank you so much for taking the time to leave us a positive review! We are so glad your experience here has been a pleasant one and hope you stay with us for years to come. If there is anything you need, please feel free to let us know! Tara C. Huckabee Community Manager Camden Russett

Thank you for taking the time to share your experience. Our goal is to meet your needs and we appreciate your honest feedback. BGE owns and maintains the street lighting in the community and we are still in working on having them convert these fixtures to an LED format to enhance visibility. We are also working to local law enforcement to increase police presence in the community and nearby areas as well as fill one more courtesy office position. One position is currently filled at this time. We can certainly check out the flooring in your neighbors unit and hallway stair joists to reduce any noise transference. We are actively working on enhancing parking in the community as well. A new seal coat will be complete this spring and spaces will be reallocated as well as new parking passes issued. Our towing patrol is in full force as well to deter any unauthorized vehicles from congesting resident parking in the community. If you have any further suggestions or if there is anything else we are able to do for you, please don't hesitate to reach out to us directly. Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

Thank you for taking the time to share your experience. Our goal is to meet your needs and we are very sorry to hear you had some bad experiences. We are working to local law enforcement to increase police presence in the community and nearby areas. An upgrade to the cable package was recently offered for a better combined rate (includes high speed internet, 140 channels/80 HD and cost of equipment). Valet Waste will allow you to use a large container of your own should you so wish. Services are available five nights a week so waste doesn't build up. The county bills water per building and regulates the bill back process. A paper copy is required to be sent to the customer, so those processing costs are included in the statement. We are actively working on enhancing parking in the community. If you have any further suggestions or if there is anything else we are able to do for you, please don't hesitate to reach out to us directly. Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

Thank you for taking the time to share your experience. Our goal is to meet your needs and we are very sorry to hear you had a negative experience and we are working hard to eliminate your concerns (such as replacing the gym AC system, adding more LED lighting, working with our on site courtesy officer and County Police patrol units). If you have any further suggestions or if there is anything else we are able to do for you, please don't hesitate to reach out to us directly. Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

Thank you for taking the time to share your feedback. Thank you for your compliments and please know we are very sorry to hear you have had these concerns. Additional improvements are underway. Our new community courtesy officer, an active duty Maryland State Trooper, joined the community in April. We are also actively installing exterior LED lighting this month and adding more resident parking spaces. Again, please feel free to contact me at your earliest convenience and thank you again for your valuable feedback! Sincerely, Heidi Bixler Camden Russett- Community Manager 301.483.8568

Good Afternoon - On behalf of the entire Camden Russett staff, I would like to thank you for taking the time to share your feedback on ApartmentRatings.com! I am so sorry to ear about your frustrations and would like an opportunity to discuss them with you further so we can work on a resolve. Your feedback is greatly valued and will continue to help us improve our community , so thank you again for taking the time to provide your feedback. Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

Good Afternoon- I would like to thank you for taking the time to share your feedback with ApartmentRatings.com! I am very sorry to hear that you have experienced these frustrations with our community; however, I can assure you that they will be addressed. We are converting all exterior lighting to LED, adding drive lane entrance cameras and we have added a resident courtesy officer to the community that is an active duty Maryland State trooper. Furthermore, the community association security board is working to add secondary police patrols to the neighborhood to further combat concerns. I would love to have an opportunity to discuss these concerns with you in more detail. Please feel free to contact me at your earliest convenience so that I can gather some more information and begin the process of working towards a long term solution. Thank you again for the valuable feedback! Sincerely, Heidi Bixler Camden Russett- Community Manager 301-483-8568

Thank you for taking time to provide your valued feedback. Please feel free to reach out to me in person, via email or by phone to further address any of your future needs and/or concerns.-Heidi Bixler, Community Manager [email protected] or 301-483-8568

I would like to thank you for taking the time to share your feedback with ApartmentRatings.com! I am very sorry to hear that you have experienced theses frustrations. Camden's site advertises additional features such as the Valet Waste and Comcast technology package as included in our rental prices. Often online advertisement sites only post base rental pricing not including these features as other communities listed on their site may not feature these packages. I would love to have an opportunity to discuss these concerns with you in more detail to work on a solution. Please feel free to contact me at your earliest convenience. Thank you again for your valuable feedback! Sincerely, Heidi Bixler Camden Russett- Community Manager 301.483.8568