epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2.1
Safety	2.1
Office Staff	2
Maintenance	2.9
Neighborhood	2.4
SatisFacts™ Tour Survey	4.6/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.8/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	7

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (121 Reviews)

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Noise

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Duvall Westside Manager

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Resident • 2018 - 2020 Not Recommended

Updated 05/05/2020

Reviewed 05/05/2020

The current reviews from the spring of 2019 to present are the most accurate in regards to the living experience here. Apartment Ratings should consider removing the reviews from Modera because this is giving prospective tenants a false idea of how this community truly is since… See More

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Resident • 2018 - 2019 Not Recommended

Updated 03/26/2020

Reviewed 03/26/2020

The experience there was fine. My main issue is with management. They charged me when I left, which I was okay with. I hand delivered a check, and they told me I'd be good. They did not cash the check, did not call me when they… See More

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Resident • 2016 - 2020 Not Recommended

Updated 01/10/2020

Reviewed 01/10/2020

In response to the previous review.....This property has accepted the section 8 voucher since the property opened (when it was Modera). I know this because I am a section 8 tenant that has been here since the property opened. So they have not just begin "letting… See More

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Resident • 2017 - 2020 Not Recommended

Updated 01/10/2020

Reviewed 01/10/2020

Do not move here. When this place was Modera, it was heaven. Now it's hell under Duvall. The hallways are dirty, maintenance is non-existent, office staff are ------ unprofessionals who constantly lose or either steal your packages. And this is in addition to the section 8… See More

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Resident • 2016 - 2019 Not Recommended

Updated 09/08/2019

Reviewed 05/11/2017

Ever since this property was bought over by Duvall, the service transitioned from excellent (under Modera management) to poor. What leasing office is closed on Sundays and closed by 6 pm on weekdays? Now, the pool is closed on Mondays and only open from noon on… See More

Duvall Westside Manager17/17/2017

Ms. Gray, Thanks for the positive review! I will share with the team. If you have any other suggestions on how we can improve the community, please do not hesitate to let us know! We look forward to your continued residency. Sincerely, Kimberly Easley Community Manager

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Michelle_L909 • Resident • 2018 - 2019 Not Recommended

Updated 06/23/2019

Reviewed 06/23/2019

I loved living in this community prior to the new corporate management. The leasing and maintenance staff are still top notch, but the community as a whole really suffered when Modera Westside was taken over by Duvall. Prior to moving out, I had two extremely negative… See More

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Resident • 2018 - 2019 Recommended

Updated 05/30/2019

Reviewed 05/30/2019

I've lived in this community for two years now. I moved in when the property was still considered Modera Westside. Modera was an amazing property owner. They were quick in responding to issues, kept the grounds clean and it seemed like our entry gates actually worked… See More

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Resident • 2019 Not Recommended

Updated 05/13/2019

Reviewed 05/13/2019

Duvall took over this complex in March 2019 and the new management is very disappointing, could be called negligent. They do not take emergency maintenance requests seriously. My apartment did not have working HVAC for over 2 weeks in April, and my emergency maintenance requests were… See More

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Verified Resident 605627 • 2017 - 2019 Recommended

Updated 02/19/2019

Reviewed 02/19/2019

its been pleasant friendly staff a1 amenities and community events. location been perfect for work commute. the walking trails and all the restaurants and stores are so close love how close hospital and fire station is

Duvall Westside Manager19/19/2019

Thank you for taking the time to leave us such a wonderful review of Modera Westside! We are so happy to hear that you have enjoyed our prime location and amenities. If you ever need anything, please do not hesitate to reach out to us at 240.360.4423 or stop by the office. Thank you again! Kimberly Easley, Community Manager

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Verified Resident 603770 • 2017 - 2019 Recommended

Updated 02/13/2019

Reviewed 02/13/2019

Great property..excellent staff... everyone is always positive and upbeat and very very helpful. Anytime I need help in any matter the property manager and staff are always quick to resolve it. The property is very clean, safe, and secure. Great gym as well as a lot… See More

Duvall Westside Manager20/20/2019

Thank you for taking the time to share your positive experience at Modera Westside! We are so happy that you chose to call our community home and we look forward to your continued residency for many years to come. If you ever need anything, please do not hesitate to reach out to us at 240.360.4423 or stop by the office. Thank you again! Kimberly Easley, Community Manager

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Verified Resident 602209 • 2019 Recommended

Updated 02/08/2019

Reviewed 02/08/2019

Very nice apartment units. No problems with staff or neighbors. Staff are also very friendly and maintenance staff are fast at responding to maintenance requests. Our Washing Machine broke on the first night of us living here, apparently its a common problem with the model that… See More

Duvall Westside Manager20/20/2019

Thank you for your feedback! I am glad to hear that despite the initial washing machine hiccup on your first day that we have been able to address that issue and all other concerns for you. Thanks for being a Modera Westside resident! Kimberly Easley, Community Manager

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Verified Resident 376872 • 2016 - 2019 Recommended

Updated 02/06/2019

Reviewed 07/31/2017

I love the apt community, however it seems like the quality of some of the residents behaviors are declining each year. There are a few residents who are non compliant with their smoking habits not taking into consideration others who dont want to tolerate marijuana or… See More

Duvall Westside Manager09/09/2017

Thank you for your comments! I am happy to hear that you love the community as well as the office team. We do have camera surveillance at both entrances to the community, throughout the clubhouse area and provide a Courtesy Officer who lives onsite to address the needs of the community. I truly appreciate your feedback. Thanks! Kimberly Easley, Community Manager

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Verified Resident 601256 • 2018 - 2019 Recommended

Updated 02/06/2019

Reviewed 02/06/2019

Aside from the parking being limited as well as the spaces being too small in some areas, we have been very pleased. Since we are in bldg 2, when there is an event at the club house, our parking gets greatly impacted. Other than that we… See More

Duvall Westside Manager20/20/2019

Thank you for taking the time to leave us such a wonderful review! We are thrilled to know that you have enjoyed the community and staff here at Modera Westside! If you ever need anything or have any suggestions on how to improve the parking experience for events, please do not hesitate to reach out to us at 240.360.4423 or stop by the office. Thank you again! Kimberly Easley, Community Manager

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Verified Resident 601253 • 2019 Recommended

Updated 02/06/2019

Reviewed 02/06/2019

The Modera Westside is a fantastic place to live. The building is very updated and we'll made. The apartments feel like they are luxury without the horrific price to boot. I am very happy to be living here. The location is only a hand full of… See More

Duvall Westside Manager20/20/2019

We sincerely appreciate your fantastic feedback regarding Modera Westside! I am glad that your experience with your apartment home and staff has been invaluable. We look forward to your residency for years to come! Kimberly Easley, Community Manager

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Verified Resident 589380 • 2018 Recommended

Updated 01/03/2019

Reviewed 01/03/2019

Walls are very thin between apartments and I can constantly hear my neighbors below, above and next to me. I can hear kids crying all the time and I can hear the neighbors talking in my room. Wall are super thin because they are not playing… See More

Duvall Westside Manager22/22/2019

We appreciate you taking the time to provide your feedback. We share your concern regarding the situation you mentioned, and we are always looking for ways our community can improve. I would love to set up an appointment to speak with you, explain what measures we currently take in situations such as the one you've described, and explore possible alternate solutions. Thank you, and I look forward to speaking with you soon. Kimberly Easley, Community Manager

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Verified Resident 587773 • 2018 Recommended

Updated 12/28/2018

Reviewed 12/28/2018

Modera Westside is a great place to live! The area is nice and quiet. The apartment looks great inside and comfortable. The staff are courteous and personable. The only complaint I have is that it is a nonsmoking residence but every now and then it obvious… See More

Duvall Westside Manager16/16/2019

Thank you for your review! We are delighted that you enjoy your apartment home and we are working on ways to crack down on violators of our no-smoking policy. We appreciate your feedback! Kimberly Easley, Community Manager

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Verified Resident 575294 • 2018 Not Recommended

Updated 11/26/2018

Reviewed 11/26/2018

Would not be my first choice in an apartment. The timing of the gates is very off, the staff are late opening the office at times, I do not feel safe. The turn around time for maintenance is quick though

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Verified Resident 571479 • 2018 Recommended

Updated 11/15/2018

Reviewed 11/15/2018

I've been living at Modera for almost a month and I really feel at home. The staff is very professional and are always willing to assist me. They have made this move a smooth transition for both my daughter and I. See More

Duvall Westside Manager19/19/2018

Thank you for taking the time to share your positive experience at Modera Westside! We are so happy that you chose to call our community home and I am glad that our staff and your experience have been pleasant for you and your family. If you ever need anything, please do not hesitate to reach out to us at 240.360.4423 or stop by the office. Thank you again! Kimberly Easley, Community Manager

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Verified Resident 567299 • 2018 Recommended

Updated 11/06/2018

Reviewed 11/06/2018

IT IS BEATIFUL AND THE STAFFS ARE FRIENDLY AND VERY HELPFUL. MY NEEDS HAVE GENERALLY BEEN MET. ONE PROBLEM I HAVE IS VISITORS WHANT TO POP IN INTO THE GATE AS SOON AS YOU DRIVE IN. RESIDENTS NEED TO EDUCATE PEOPLE VISITING OR LIVING THERE TO… See More

Duvall Westside Manager19/19/2018

Good evening, We appreciate you taking the time to provide your feedback of Modera Westside. We are happy to hear that you are enjoying our community and finding our associates to be helpful, but are sorry to hear that we have not met all of your expectations. Should you wish to discuss your experience further, we encourage you to reach out us at 240.360.4423, and we will set up a time that works best for you. Kimberly Easley, Community Manager

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Verified Resident 561569 • 2018 Recommended

Updated 10/24/2018

Reviewed 10/24/2018

I love living at Modera. I dont like that I often see trash strewn around the neighborhood and the landscaping is sub-par at best. I would expect excellent landscaping for the quality of the community itself. I also get annoyed that my neighbors will leave their… See More

Duvall Westside Manager19/19/2018

We appreciate you taking the time to provide your valuable feedback of Modera Westside. We are glad to hear that you are loving live at Modera, but we are very sorry to hear the community has not meet all of your expectations. Our community is inspected on a continual basis to try to ensure our breezeways and common areas are clean and ready for use by our residents. If there is ever a time the amenities do not meet your expectation, we encourage residents to bring it to our attention. Feedback is very important to us; it is an opportunity to ensure a better community for our residents. Thank you and should you have any questions regarding your specific situation, please reach out to me directly at 240.360.4423. Kimberly Easley, Community Manager

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Verified Resident 552458 • 2017 - 2018 Recommended

Updated 10/08/2018

Reviewed 10/08/2018

My experience so far has been great. The staffs are professional and receptive. I would recommend the apartment to others. My only concern is the rental fees as its very high for the average family here

Duvall Westside Manager17/17/2018

Thanks for your review! The rental market in the developing Laurel area is very competitive at present. We strive to make sure our pricing is comparable to similar communities in the area, and we feel we provide great value given our central location, extensive amenities, and service. We appreciate your feedback and have reviewed it with our management group. Thanks again!

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Resident • 2018 Not Recommended

Updated 09/28/2018

Reviewed 09/28/2018

A lot of undercover drug activity going on. Lots of tenants don't work which makes you wonder how are they paying the rent. Lots of military people which brings prostitutes and one even tried to sell my teenage son cocaine. The apartments are small and not… See More

Duvall Westside Manager17/17/2018

We appreciate you taking the time to provide your feedback. Here at Modera Westside, we strive to provide an excellent level of service and living experience, and it sounds like we missed the mark. We apologize for this and would like the opportunity to speak with you to better understand your experience. We encourage you to reach out us at 240.360.4423, and we will set up a time that works best for you.

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Verified Resident 540319 • 2016 - 2018 Recommended

Updated 09/08/2018

Reviewed 09/08/2018

The Modera management and maintenance team are excellent. They are always courteous as well as responsive to any needs and or requests made. Its been a great experience living here and would definitely recommend it to others. See More

Duvall Westside Manager14/14/2018

Thank you for your great review! Our team at Modera Westside strives to go above and beyond for our residents and I am glad that you have experienced great care at their hands. We appreciate the recommendation! Kimberly Easley, Community Manager

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Verified Resident 537018 • 2018 Recommended

Updated 09/04/2018

Reviewed 09/04/2018

I have lived here for the past two months. Overall, the community is pleasant, and friendly with an eclectic mix of people. It is extremely quiet which is a welcome presence. Thus far, myself and my little dog, Lil Man have no real complaints and are… See More

Duvall Westside Manager14/14/2018

Thank you for taking time to leave a review! We are happy to hear that you have enjoyed our diverse community and that Lil Man is settling in nicely. We hope to see you at our Pinot and Pups event next week! Kimberly Easley, Community Manager

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Verified Resident 536722 • 2017 - 2018 Recommended

Updated 09/02/2018

Reviewed 09/02/2018

Overall its a very good place. The rooms are modern and the equipment is up to date. The workout room has a great variety of options. However, you have to drive to the stores, parks, etc. Also the ceilings are thin and you can hear chairs… See More

Duvall Westside Manager14/14/2018

Thank you for your review! I am glad to see that you have been enjoying your apartment home and the fitness center here at Modera Westside. We are very eager for development of the shopping center to get underway to bring shopping to our front door. Thanks again! Kimberly Easley, Community Manager

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Features & Amenities

Laundry

In-Unit Washer/Dryer

Parking

Carport
Parking

General

Additional Storage
Air Conditioner
Amazon Hub Lockers
BBQ and Picnic Areas
Balcony
Business Center
Cable & Satellite
Clubhouse
Coffee Bar
Courtyard and Pool Views Available
Demonstration Kitchen
DishWasher
Faux Wood Floors
Fitness Center
Game Room
Gated Access
Granite Countertops
High End Appliances
Key Fob Entry
Large Closets
Loft Layout Available
On-Site Maintenance
One, Two and Three Bedroom Apartments
Outdoor Deck with Fireplace
Paw Spa
Pets Allowed
Pool
Premium Cabinetry
Premium Features
Refrigerator
Roman Tubs
Self Service Package Lockers
Smart Apartment-Nest
Spacious Balcony
TV Lounge
Terrace
Tiled Backsplash in Kitchen
Track Lighting
USB Outlets
Yoga and Pilates Studio

Pets

Cats Allowed
Pet Limit: 2
Comments: Cat
Dogs Allowed
Pet Limit: 2
Comments: Dog

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
$1,656 - $1,666
SQ. FT.
689 - 714
Available
Avail.
N/A
Model
A2 - One Bedroom

Price
$1,666 - $1,746
SQ. FT.
783
Available
Avail.
N/A
Model
A3 - One Bedroom

Price
$1,676
SQ. FT.
689 - 714
Available
Avail.
N/A
Model
A2E - One Bedroom

Price
$1,706 - $1,766
SQ. FT.
783
Available
Avail.
N/A
Model
A1- One Bedroom

Price
$1,741 - $1,776
SQ. FT.
808
Available
Avail.
N/A
Model
A1E - One Bedroom

Price
$1,871 - $1,896
SQ. FT.
890
Available
Avail.
N/A
Model
A1LE - One Bedroom

Price
$1,876
SQ. FT.
890
Available
Avail.
N/A
Model
A1L - One Bedroom

2 Bedrooms, 2 Bathrooms

Price
$2,031 - $2,071
SQ. FT.
1,139
Available
Avail.
N/A
Model
B1 - Two Bedroom

Price
$2,041 - $2,066
SQ. FT.
1,150
Available
Avail.
N/A
Model
B2 - Two Bedroom

Price
$2,066 - $2,101
SQ. FT.
1,174
Available
Avail.
N/A
Model
B2E - Two Bedroom

Price
$2,361 - $2,411
SQ. FT.
1,279
Available
Avail.
N/A
Model
B1L - Two Bedroom

Price
$2,411 - $2,436
SQ. FT.
1,335
Available
Avail.
N/A
Model
B2LE - Two Bedroom

3 Bedrooms, 2 Bathrooms

Price
$2,446
SQ. FT.
1,346
Available
Avail.
N/A
Model
C1 - Three Bedroom

Price
$2,446 - $2,466
SQ. FT.
1,346
Available
Avail.
N/A
Model
C1E - Three Bedroom

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Let the good times begin. Dip your toes into the pool. Mingle with friends and neighbors at the clubroom. Take your pooch on a long walk. Feels great just thinking about it. Thats Modera Westside for you. It is your getaway from the hustle and bustle of the city, yet within easy reach of both DC and Baltimore. So get a move on. The sooner you get here, the faster you can relax.

Office Hours Closed

Sunday: 11:00 AM - 05:00 PM
Monday - Tuesday: 09:00 AM - 06:00 PM
Wednesday: 10:00 AM - 07:00 PM
Thursday - Friday: 09:00 AM - 06:00 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

What is the estimated utility bill for one person?

Anonymous · March, 19 2018 · 1 answer

· Just Now

Hi there! Utility bills vary depending on the size of apartment home and how many people live in the home. Please feel free to contact us as we'd be happy to share some additional information with you.

Manager Response · May, 14 2018