I moved into Emerson in August 2015 and lived there until finally moving out in August 2016. It was the absolute worst experience I have ever encountered. The first couple of months things were fine; besides the rude customer service in the front office. Then everything went down hill extremely fast: The stench of trash all around the apartment, people letting their dogs urinate and poop all over the place and NEVER EVER picking it up. People smoking marijuana and fogging up the hallways. The screaming and yelling in the hallways because people do not understand that other people live in the apartments other than themselves. People pulling the fire alarms at midnight and three in the morning for fun. Gun shots going off inside and directly outside the building. The person that is supposed to take care of the trash for the building always leaves the gates open so everyone can come in without a sticker and take up all the parking spots. People not going slow and nearly running you over in the parking garage --- I thought it was going to be nice to have a parking garage to keep my car safe -- NOPE! One of the worst parts was I have two dogs and they were constantly vomiting and getting sick every single day at the apartments. We found the water was contaminated and NO amount of filtering the water would keep them from getting sick. Since moving out, they have never gotten sick again. I DO NOT recommend Emerson to ANYONE.
Emerson at Cherry Lane Manager10/17/2016
I'm very sorry to hear this was your experience while staying in our community and apologize that we were not able to resolve these issues while you were a resident. We wish you luck in all you do in the future.