If I could rate this property less than one star I would! This has been the worst apartment complex that I have ever moved into. Now when I first moved to the complex it was great, management addressed all or any of my issues, and there were barely any events being held at the club house after hours. But fast forward to late 2016 and the property has gone through massive changes. The management has changed four times in a period of two years. What was once fixed has become an ongoing issue that won't be fixed nor address by the property manager because she is never there. Due to the lack of maintaining the property, the garage gates were broken everyday, there was urine in the stairwell, vomit in the hallway, red plastic cups with leftover liquor on the floor after the clubhouse was rented out for a party, mail mysteriosuly missing and the water leaks on the carpet in the hallway from the Hvac system. To top that all off I had blow flies in my apartment that came from water leaks in the walls, a broken washing machcine that they never fixed, people come into my apartment without my knowledge and a rat! I found droppings all around my kitchen and living room. And when I brought management in to see the dropping for themselves they tried to convince me that there was not a rodent problem and that maybe it came from the new construction across the street. And who wants tot live like that! And let's not even get stated on the trash!! This is far from luxury and more like a nightmare. Do yourself a favor and look someplace else. I The only good thing about this complex is the actual location.
Emerson at Cherry Lane Manager04/19/2017
We're so sorry to hear that your experience has not been as positive as we would have hoped. We sincerely apologize for any inconveniences that you've encountered in your home and elsewhere and can assure you that we will utilize your valuable feedback to help us improve and better serve our residents moving forward. However, we sincerely want you to enjoy your home to the fullest and if there is anything that we can assist you with at this time, or if you would like to discuss your concerns with us further, please feel free to reach out to us here in the office at your convenience. Thank you.