Number of reviews in the past 365 days | 27 |
Percentage of reviews responded to | 96.3% |
Average time to respond to reviews | 15.85 days |
Contact Property
Horizon Square Apartments
3563 Fort Meade Road
Laurel, MD 20724
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 27 |
Percentage of reviews responded to | 96.3% |
Average time to respond to reviews | 15.85 days |
Thank you for your kind review! We are elated to hear that you and your wife are being well taken care of by our maintenance team. Please know that you can always visit us in the Leasing Office if you need anything! Thank you, Horizon Square Apartments Team
We are thrilled to have you as part of the community! Thank you for sharing your kind words with us. It means the world to us and to our entire team!
We are happy to hear you had a positive experience at Horizon Square Apartments! We appreciate your feedback and are always looking for room to improve. Thank you!
Thank you for the review and we appreciate you choosing Horizon Square Apartments. We are always looking for room to improve and your feedback helps us in doing so. Please feel free to contact our office with any further comments, concerns, or suggestions you wish to share. Thank you and as always, we are here to help!
Thank you for the wonderful review and for taking the time to share your feedback with us. Thank you for sharing your kind words with us. It means the world to us and to our entire team! We take pest control matters very seriously and encourage residents experiencing issues to contact us so we can schedule service immediately. Again, Thank you for the review, and please let us know if we can ever be of further assistance!
We're honored to know that you're so happy with your decision to live with us. If there's anything we can do for you as you settle in, please don't hesitate to let us know. Thank you!
Thank you! We are thrilled to work for wonderful residents like you. We value your feedback as we are always looking for room to improve. Thanks again, you are truly appreciated! We thank you for choosing Horizon Square Apartments!
Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is providing exceptional service and we are ecstatic that we met that mark!
Welcome to your new home! We sorry to hear about any challenges you've faced moving in. We would love the opportunity to improve your experience. Please contact our office directly if there is anything we can assist with. Thank you and we appreciate your residency!
We appreciate the support and are happy to hear that you're enjoying your experience at Horizon Square Apartments. Thanks for taking the time to share your positive feedback and we hope you'll let us know whenever we can be of assistance. Thanks!
We are thrilled to have you back! It sounds like you're loving your living experience at our community and we're truly happy to hear it! If there's anything we can do for you as you settle in, please don't hesitate to let us know. Thank you!
We appreciate your 5-star feedback! Our priority is providing exceptional service and we are ecstatic that we met that mark! We thank you for choosing Horizon Square Apartments and if there is anything you need, please feel free to reach out to us!
We are happy to hear you had a positive experience at Horizon Square Apartments! We value your input and encourage you to let us know more details about your experience with us.
Thank you for the feedback and we are thrilled to work for wonderful residents like you! We take pride in seeing residents fully satisfied, and your feedback helps point out areas where we may be coming up short. Please complete our contact form with this link http://bit.ly/2ZKI80w and someone from our team will contact you shortly. We appreciate your residency and look forward to speaking with you!
It sounds like you're loving your living experience at our community, and we're thrilled to hear it! It's great to know that our community and nearby amenities have been such a good fit for you. Thank you for residency and we appreciate your feedback!
Thank you so much! We are so appreciative you took the time to leave us such a positive review! We look forward to your future experiences and your continued loyalty!
We are happy to hear that you are having positive experience at Horizon Square Apartments! We value your input and encourage you to contact our office to receive immediate assistance with each of your concerns. Thank you and we look forward to hearing from you!
We're honored to know that you're so happy with your decision to live with us. Our team has been glad to assist, and it's great to hear that we were able to take some of the stress out of your move. Thank you for the review and recommendation, and please let us know if we can ever be of further assistance.
It's great to hear that you've enjoyed such a positive overall living experience with us at Horizon Square and we value the feedback. It sounds like our peaceful location has been a good fit, and we're pleased to know that our service has been such a positive aspect of your residency. Thank you and if there is anything you need, please feel free to reach out!
We are so happy to hear that you are having a five star experience here at Horizon Square Apartments! We really appreciate you taking the time to recognize both our team and community, thank you!
We are happy to hear you had a positive experience at Horizon Square! We value your input and encourage you to let us know more details about your experience with us.
Hi, We are happy to hear you had a positive experience at Horizon Square! We value your input and encourage you to let us know more details about your experience with us.
Thank you for posting a review! Let's discuss your concerns to have address this ASAP because we value your residency. Our Resident Help Team is ready to assist, fill out the contact form by using the following link http://bit.ly/2ZKI80w. Once we receive your contact form someone from our team will reach out to you directly. Thank you and we look forward to hearing from you! Thank you, Horizon Square Team
Thank for recognizing our community and staff! We look forward to continue meeting your expectations and if there is anything you need, please feel free to contact us!
Welcome to the community! We are thrilled to know that you are having a 5-star experience at Horizon Square Apartments and are grateful for your residency! It is our goal to continue to meet your expectation and if there is anything you need please do not hesitate to reach out to us!
¡Gracias por hacernos saber de tu experiencia de 5-estrellas! ¡Es nuestro propósito continuar cumpliendo con usted, por cualquier cosa que necesite por favor háganos saber directamente! ¡Gracias!
$1,330 - $1,585
859 - 899
5 Units
1 BR 1BA
$1,625 - $1,890
1,182 - 1,216
5 Units
2BR 2BA
$2,230
1,653
1 Units
3BR 2BA
Go one direction from Horizon Square Apartments in Laurel and you’re having lunch at the Baltimore Inner Harbor, Go the other direction and spend a day exploring DC’s monuments and museums! Closer to home, there are excellent Anne Arundel County schools for the kids. But, a great location is just the beginning of what makes our spacious one-, two- and three-bedroom floor plans so appealing. Comfort abounds in every room of every residence, rather you prefer a newly renovated apartment or a timeless classic finished apartment, the full complement of work-saving appliances in the kitchen to the generous balcony offer something for everyone. Around the community there’s a myriad of ways to relax, including a sparkling pool for keeping cool, a fitness center to work up a sweat or an outdoor courtyard for some grilling. It’s time for you to come home – to Horizon Square.
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Contact Property
Horizon Square Apartments
3563 Fort Meade Road
Laurel, MD 20724