Review History for Verified Resident 680236

Parke Laurel


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Resident 680236

Verified Resident 2016 - 2019

8/14/2019

I had lived in this community before and left to move out of state. When I came back to Maryland I decided to move back into this community because I had a great experience the first time around. Moving in in 2016 was a great experience the management staff then we're very knowledgeable, prompt and courteous. However the staff changed and the current staff is the worst. First of all you never answer the phone when you call and when you leave a message no one ever return your call back. Very unprofessional and lack of communication skills. My worst experience so far was when my air conditioner broke when we were having triple digit temperature, they did not fix it for a whole week nor did they communicate with me to let me know what was wrong. If the experience that I'm having now was what I had had previously I would have never moved back in here. They charge for everything including guest / visitors parking. Having them bill me for the utilities I thought would be a great idea however we are being overcharged. The community is nice and quiet and peaceful, the apartments are clean, the management staff on the other hand is nothing to write home about

    Review 25 out of 312

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    Parke Laurel

    March 2024

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