What are noise levels like at Spring House Apartments?

The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Spring House Apartments?

The community is rated 3.9/5 stars, signifying much satisfaction on average.

How safe is Spring House Apartments?

The community is rated 3.8/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.2/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.7/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 71.43% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 56.71 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Spring House Apartments, Laurel, MD

Renter Ratings

Noise	N/A
Grounds	3.9
Safety	3.8
Office Staff	3.8
Maintenance	3.7
Neighborhood	4.2
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	3.7/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	21

Manager's Review Engagement

Percentage of reviews responded to	71.43%

Manager's Review Reply Time

Average time to respond to reviews	56.71 days

Ratings & Reviews (164 Reviews)

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Verified Resident 655062 • vrp • 2018 - 2021

Updated Review

02/19/2021

I moved in shortly before renovations... that did not go as smoothly as anticipated. Management was a supportive as they could be but the entire operation was not good. I've had a running balance on my acct since I've been here, which is not good but… See More

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Previous Review

· 09/10/2020

Verified Resident 335027 • vrp • 2009 - 2021

Updated Review

02/12/2021

overall my experience has been a pleasant one. As with anything in life there will be ups and downs. The majority of the downs tend to come with the neighbor experience which is generally out of the control of the property management. Again, overall the com… See More

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Previous Review

· 09/10/2020

Verified Resident • vrp • 2019 - 2021

01/11/2021

This community is great and quiet. The leasing office is always helpful Easy to reach and the maintenance guys are professional. Diana is very professional, helpful and always available to help. Parking is abundant See More

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Spring House Apartments Manager

01/19/2021

Thank you for taking the trouble to review our community! We'll definitely pass along your wonderful review and kind sentiments to our team. If there's anything you need, don't ever hesitate to reach out to the office and let us know!

Resident • 2020

11/21/2020

Terrible customer service, terribly maintained, and rodents. I had 6 mice in my house as soon as it got cold and had to wait weeks for an was disgusting and the staff was not only rude they provided no level of expedited solution to rectify the… See More

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Spring House Apartments Manager

11/30/2020

We take your concerns regarding pests and in-home maintenance very seriously, and we look forward to addressing these concerns in the future. Please reach out to the office at your earliest convenience so we can gather more information and work toward improving your expiring moving forward.

Verified Resident 823770 • vrp • 2020

11/08/2020

easy,fast,care free, quiet,attentive. I have a great feeling about this community. i feel it also has lots! of potential. i loved the leasing proess in spite of the covid outbreak. i was contacted and the entire process was a breeze!

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Spring House Apartments Manager

11/10/2020

We're thrilled your application process has gone so smoothly and that our team has helped answer any questions you have! We look forward to providing you a great experience in our community in the future - thank you!

Verified Resident 685574 • vrp • 2017 - 2020

11/02/2020

Very happy renter. Professional and knowledgeable office manager and maintenance guys. Fast response to my request. Clean and safe complex to live in. Very satisfied and will recommend Spring House Apartments.

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Spring House Apartments Manager

11/03/2020

We are thrilled to hear that you are having a five-star experience at Spring House! We thank you for your review and recommendation, and if there is anything we can ever assist with, don't hesitate to give us a call!

Verified Resident 302436 • vrp • 2010 - 2020

10/25/2020

My tenure here at Spring House has been outstanding. Great staff and great community. With all the construction happening around us It is not very quiet at all. But, very nice place to live and to call home. thanks for allowing me to participate in the… See More

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Spring House Apartments Manager

10/28/2020

Thank you for being an outstanding resident! We strive to make Spring House a wonderful place to live, and we're thrilled you're enjoying the community and our team's customer service. Please don't hesitate to reach out to us if you ever need anything or have any suggestions to share, thank you!

Verified Resident 835864 • vrp • 2020

10/24/2020

Easy application process, friendly staff. Phone is always answered by someone, even after move in. Maintenance staff is friendly and prompt. The parking is free and there are more than enough spaces. Also, the spots are large and there is ample space to back out of… See More

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Spring House Apartments Manager

10/28/2020

It's wonderful to see your application process went smoothly and that our team was so helpful! Thank you for sharing this awesome feedback about our maintenance service, parking amenities, and your overall experience!

Verified Resident 833474 • vrp • 2020

10/17/2020

It is Quiet and comfortable. I would recommend this place to others. Most of the units were recently renovated so it feels new. It also feels very safe at nights, the maintenance team are very responsive and thorough.

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Spring House Apartments Manager

10/20/2020

It's wonderful to hear you're enjoying our quiet community, updated homes, and our maintenance efforts! Our team is thrilled you're having a positive experience here at Spring House, and we can't thank you enough for your recommendation!

Verified Resident 827608 • vrp • 2020

10/03/2020

This is a beautiful community but when we entered our apartment, it was VERY disappointing. The renovations were poorly done. I am still not pleased by the renovations and the maintenance team. One of the maintenance team members is very disrespectful.

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Spring House Apartments Manager

10/07/2020

We apologize if your home has missed the mark, and we look forward to discussing your concerns in more detail. Our team cares about providing wonderful homes and a positive experience for each resident, and we hope to improve your time in our community moving forward. Please give us a call or stop by the office at your convenience - thank you.

Verified Resident 807201 • vrp • 2020

08/24/2020

Moved in August 1st. AC was not working until the 6th. Washer and dryer did not work. Blinds needed to be replaced (still not as of August 24). Electrical outlets don't work in living room. Maintenance still have not even responded to the maintenance requests (I… See More

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Spring House Apartments Manager

08/27/2020

Our team cares about our residents, and we apologize for any frustration or inconvenience. Unfortunately, your experience in our community hasn't met either of our expectations, and we would like nothing more than to address these concerns and repair your confidence in our team. Please give the office a call to schedule a time to meet with our team to discuss how we may move forward in a more positive way – we look forward to speaking with you.

Verified Resident 807069 • vrp • 2017 - 2020

08/23/2020

Generally ok place to live. Quiet neighborhood, good neighbors. Beautiful "face lift" to the buildings, but started having concerns lately about some neighbors vehicles that were vandalized few times. My unit and some others have very old cabinets. Hallways are dirty too.

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Spring House Apartments Manager

08/27/2020

We're glad to see you have positive feedback about the quiet neighborhood and your neighbors! However, we are a bit disappointed to see you have encountered incidences in our parking area and have unresolved maintenance concerns in your home. We encourage you to reach out to the office so we can better understand these concerns and work to improve your experience in the future.

Verified Resident 799452 • vrp • 2017 - 2020

08/03/2020

The place is very quiet and nice. Staffs are very friendly. Also community people nice and friendly as well. The maintenance guys also do a great job. They know what they are doing. The command is also very clean.

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Spring House Apartments Manager

08/05/2020

Thanks so much! We love to hear from our residents and are happy to know you enjoy the environment of our community and our team's customer service! If there's ever something our team can help you with, we encourage you to reach out to the office at any time. Have a fantastic day!

Verified Resident 792775 • vrp • 2020

07/17/2020

This is my first apt and the experience was Amazingly chill. I didn't have ANY issues with any part of the process. Unbelievable. The contactless process was flawless, Not being able to physically see the apartment until move-in made the suspense unbearable... which was soooo Super… See More

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Spring House Apartments Manager

07/21/2020

This is so great to hear! We want our application and move-in process to be easy for our residents, and we're thrilled this has been your experience. If there is anything we can do to make your experience even better, feel free to give our team a call at any time and we'll do all we can to help! Thanks!

Verified Resident 293561 • vrp • 2009 - 2020

07/08/2020

Its a quiet place , with friendly people.The community is safe. No vandalism.No people fighting or quarreling. The staff is very good and friendly. They are respectful and hard working..The staff know their work.There is ample parking space for the residents vehicles, including some for disabled.… See More

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Verified Resident 497533 • vrp • 2018 - 2020

06/29/2020

Except security all good. Cause I was victim twice in 2 months so feel unsecure here......................... xxxxxxxxxxxxxxxxxxxxx xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx See More

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Spring House Apartments Manager

10/18/2018

Thanks so much for sharing such a stellar review! We're happy to hear you're enjoying your Springhouse of Laurel home, and if there's anything we can help you with since leaving us this feedback, please don't hesitate to reach out to the office!

Verified Resident 781371 • vrp • 2010 - 2020

06/18/2020

nice and feels safe. Very helpful. just would like to see the buildings clean on the inside. Maybe have the rental staff walk around and see who is doing what. Like the dog poop. parking and fixed the outside lighting for those who leave out early.… See More

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Spring House Apartments Manager

06/23/2020

We're happy to hear you enjoy most aspects of the Spring House community, but we're disappointed your experience has been poorly affected by these concerns! We will pass your feedback along to the other members of our team so we can work to address these issues in the future. Please don't hesitate to reach out if you would like to discuss your review or have additional feedback for us. Thank you!

Verified Resident 439971 • vrp • 2016 - 2020

05/28/2020

The complex has deteriorated and is not well maintained. Management does not assess the property regularly. There is a lot of theft to cars and overall look of the buildings are very much in need of repair.

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Spring House Apartments Manager

04/24/2019

Thank you for taking the time to share your feedback. We're happy to hear you're having an overall positive experience and although some noise is to be expected of community living, we hope if there's anything we can do to be of assistance, you'll feel free to stop by our office so we can chat.

Verified Resident 759801 • vrp • 2018 - 2020

04/15/2020

The community is great comparison to other apartments in the vicinity, its safe, close to a lot of things and it's definitely the moneys worth. The office people are great and will accommodate you to your findings. I been living here and I can definitely feel… See More

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Spring House Apartments Manager

04/18/2020

Our team is thrilled to hear that you're enjoying your decision to call Spring House home and that our convenient location and resident amenities, along with our efforts, have helped to make your experience worthy of this great feedback. Thank you!

Verified Resident 434114 • vrp • 2016 - 2020

04/11/2020

It's alright nice place to live good neighborhood. It alright nice staff respectful and nice staffs................................................... ...................................................... See More

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Verified Resident 750420 • vrp • 2020

03/07/2020

Good apartments at a good price. Very friendly and available staff also. Clean and quiet area that's conveniently placed. Easy to maneuver and I haven't had any problems so far. Thing that stood out for me was the pricing.

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Spring House Apartments Manager

03/10/2020

It makes our day to hear you're enjoying your Spring House home! We appreciate your feedback about the grounds, affordable pricing, and our team customer service. We always enjoy hearing from our residents, so if you have any additional comments about your experience, feel free to reach out to the office at any time!

Resident • 2020

02/21/2020

Well, well. The end of an era. I moved here in 2016 and will be leaving in 2 months, so 4 years total. I'm a believer that there is no perfect living experience, that's life. Also--writing reviews about the noise of your neighbors is more a… See More

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Spring House Apartments Manager

02/25/2020

Our team values your detailed feedback and we're happy to hear you're enjoying the grounds and our quick maintenance services! However, we're disappointed you have some troubling concerns. We take pride in our customer service and we truly apologize if you ever experienced anything but our best. We take your feedback seriously and will pass along your comments to the appropriate members of our team. In regards to our package receiving policies, we do expect residents to keep track of or estimate their personal package's arrival date, but we're sorry if there has been any confusion regarding this policy. We do have processes for package receiving and we would be more than happy to answer any questions you have. Our team is sad to hear you're planning to leave our community, but if you have any questions or worries regarding this process, please give the office a call to schedule a time to meet with a member of our team. We would like nothing more than to provide answers, resolve concerns, and improve the remainder of your experience.

Verified Resident 744377 • vrp • 2020

02/13/2020

The office staff is really friendly and helpful. The units are in really good shape and the condo is nice and renovated. You can find plenty of parking spaces. Everything is clean and secure. Really lovely

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Spring House Apartments Manager

02/18/2020

It's great to hear you're enjoying the renovations, easy parking, and that you've experienced great customer service! If there's ever anything we can help you with in the future, simply let us know and we'll do all we can to assist. Thank you!

Verified Resident 743536 • vrp • 2010 - 2020

02/10/2020

This community is conveniently located between Baltimore MD, Columbia MD and Washington DC. Shopping and restaurants near by. public transportation is just steps away. Friendly staff. For the most part quiet neighborhood. See More

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Spring House Apartments Manager

02/13/2020

We greatly appreciate your feedback! Our team is happy to hear that you are enjoying your decision to call Spring House home and that our convenient location and resident amenities, along with our efforts, have helped to make your experience worthy of this great review. If you ever have a question or concern in the future, please don't hesitate to reach out to our team at any time. Thank you!

Verified Resident 743395 • vrp • 2020

02/10/2020

I really love the apartment. Before I even looked at it, seeing it from the outside it looked really expensive but it is actually truly affordable. I love living here so far, even though it has only been less than a month. It is really quiet… See More

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Spring House Apartments Manager

02/13/2020

Thank you for this awesome review! Our team is thrilled to hear you're enjoying your stylish yet affordable home and that you've experienced great customer service! We strive to provide a five-star community and home for our residents, and it makes our day to hear we've succeeded. If there's ever anything we can help you with in the future, feel free to reach out at any time!

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
703
Available
Avail.
N/A
Model
One Bedroom

View Floor Plan

Price
Price
N/A
SQ. FT.
844
Available
Avail.
N/A
Model
One Bedroom Den

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
N/A
SQ. FT.
837
Available
Avail.
N/A
Model
Two Bedroom

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
934
Available
Avail.
N/A
Model
Two Bedroom Two Bath

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

At Spring House Apartments you will discover beautiful designer apartments including a gourmet kitchen and a full-size washer/dryer right in your apartment home. Enjoy the comfortable, secluded location off Rte. 197, convenient to diverse employment, shopping and entertainment opportunities. Find yourself just moments from major highways; the Baltimore-Washington Parkway and I-95 offer easy access to NASA, the University of Maryland, the Montpelier Mansion & Cultural Art Center. Call today to schedule your personal tour.