Number of reviews in the past 365 days | 29 |
Percentage of reviews responded to | 89.66% |
Average time to respond to reviews | 27.48 days |
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The Point at Laurel Lakes Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 29 |
Percentage of reviews responded to | 89.66% |
Average time to respond to reviews | 27.48 days |
Thanks! We're so pleased to hear that you're enjoying our convenient location and great service from the team. The Point at Laurel Lakes sincerely values its residents, and wants each one of them to be completely satisfied with their apartment and our staff. We appreciate you taking the time to give us your feedback!
Thanks! We're so pleased to hear that you're enjoying our quiet environment and great service from the team. The Point at Laurel Lakes sincerely values its residents, and wants each one of them to be completely satisfied with their apartment and our staff. We appreciate you taking the time to give us your feedback!
Thank you so much! We're committed to providing our residents with the best experience possible, so we're happy to hear that you are enjoying our convenient location and great service from the team. We appreciate your five-star rating and review, and sincerely hope you enjoy your home at The Point at Laurel Lakes.
Hello and thank you for taking the time to leave a review! Hearing positive feedback about our team makes us especially happy, so we're glad that you've received great service from the staff. Please reach out to our office [email protected] or 301.498.4111 if you'd like to discuss the internet wiring. We want you to love your home at The Point at Laurel Lakes, and would be happy to hear from you.
Great! We appreciate your five star review! The Point at Laurel Lakes wants all of our residents to have an excellent experience, so we're delighted that you are enjoying our convenient location and great service from our team. Thank you for taking the time to share your feedback. Please let us know if you need anything during your stay.
Thank you for your five-star rating of The Point at Laurel Lakes! We're thrilled that you love living in our community and we appreciate your residency!
Thanks for your feedback. We love hearing from our residents, and are so pleased that you are enjoying The Point at Laurel Lakes. We are especially pleased that the staff has been helpful and courteous. Welcome to your new home, and please reach out if you need any assistance as you continue to get settled in.
Thank you! Recommendations from our current or past residents are invaluable. We're so glad to hear that you are enjoying your time at The Point at Laurel Lakes, and appreciate you taking the time to share your experience. Please let us know if you need anything during your stay.
Thanks for taking a moment to leave a review. Happy residents make our day. We're pleased to hear that you would recommend our community, and that the staff has been helpful and courteous. We truly hope that you love your home at The Point at Laurel Lakes. Have a great day!
Thank you for taking the time to share your experience. While we regret that there were water issues in your apartment, we're glad that the time took care of them promptly. We appreciate you taking the time to give us your feedback. Please let us know if you need anything during your stay. -- The Point at Laurel Lakes Team
We appreciate your review. The Point at Laurel Lakes wants all of our residents to have an excellent experience, so we're delighted that you are enjoying the friendly community and convenient location. Thank you for taking the time to share your feedback.
We appreciate your five-star rating of The Point at Laurel Lakes! We are thrilled that you are enjoying your stay in our community. Thank you for choosing to make your home with us!
Welcome to the community here at The Point at Laurel Lakes! We're glad you're enjoying our quiet community with its convenient location close to everything! We can't wait for you to experience the great amenities we offer. We are so glad you chose us as your home and we will do our best to take care of whatever you might need!
We appreciate your five-star rating of The Point at Laurel Lakes! We're happy that you are enjoying your stay in our community and thank you for your residency!!
Hello, and thank you for taking the time to leave a review. We're so pleased to hear that you are enjoying your time at The Point at Laurel Lakes, and that you decided to return for a second stay. You deserve a great space where you feel secure and taken care of, and we're glad that you found it with us. We appreciate your feedback!
Thank you for taking a moment to provide some feedback. Hearing from our residents allows us to improve the property for all tenants, so we appreciate it. We're glad to hear that you are enjoying the views, and that the maintenance team has handled any requests promptly. We appreciate your residency, and hope you'll remain at The Point at Laurel Lakes for many years to come.
We appreciate it! The Point at Laurel Lakes wants all of our residents to have an excellent experience, so we're delighted that your transition is going so well. Welcome to your new home, and have a great day!
That's what we like to hear! We truly value our residents at The Point at Laurel Lakes, so we're thrilled to know that the team is treating you to excellent customer service. Thank you for taking the time to share your experience.
Thank you! We're so pleased to hear that you're enjoying the area, and that the staff has been helpful. The Point at Laurel Lakes sincerely values its residents, and wants each one of them to be completely satisfied with their apartment and our staff. We appreciate you taking the time to give us your feedback!
Welcome to The Point at Laurel Lakes! We want all of our residents to have an excellent experience, so we're delighted that you are enjoying the community and spacious living areas. Thank you for taking the time to share your feedback.
Thank you for this delightful review of The Point at Laurel Lakes! We're so pleased that you're happy with our customer service as well as our location. We look forward to you continuing to enjoy your time in our community!
Hello and thank you for taking the time to leave a review! Hearing positive feedback about our team makes us especially happy, and we're glad that you are pleased with your space. Affordable is one of our favorite words! We look forward to providing you with helpful customer service during your residency at The Point at Laurel Lakes. Have a great day!
Thank you for your 5-star review of The Point at Laurel Lakes. We are happy to hear you are enjoying your apartment and the community here. We agree that the convenient location is one of our favorite amenities, it makes running errands a breeze. Please be sure to let us know if there's anything you need. Have a great day!
Welcome and thank you for your five-star rating of The Point at Laurel Lakes! We are thrilled that you are enjoying your stay in our community and thank you for choosing to make your home with us!
Welcome and thank you for your five-star rating of The Point at Laurel Lakes! We are thrilled that you are enjoying your stay in our community and thank you for choosing to make your home with us!
N/A
564
N/A
Avondale
N/A
777
N/A
Calvert
$1,579 - $1,645
667
6 Units
Brennan
N/A
935
N/A
Snowden
N/A
984
N/A
Oakcrest
N/A
1,115
N/A
Montpelier
Feel like you're on vacation every day in your beautifully upgraded apartment home. Restaurants, shopping, and hiking trails are only a few steps away! Our convenient location offers the best of both worlds.
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The Point at Laurel Lakes Apartments