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Willow Lake

13010 Old Stagecoach Road

Laurel, MD 20708

 
 
 
 
 
 

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Verified Resident 679673 2015 - 2019 Not Recommended
Reviewed 08/14/2019
I started getting dissatisfied with customer service, some unusual requests like they need a copy of my child birth certificate for me to get a pool pass. The recent one was getting a letter to vacate the apartment within 30days because of renters insurance. The first notice came on a Friday the final warning from property manager came Monday like zero working day gap. Moreover, I have had the same insurance for the last four years, they needed insurance verification which I had to settle in a period of 2days . Verification after verification was faxed to the office, no follow up the paperwork kept missing, request to change the wording from my insurance company. It was frustrating,
Willow Lake Manager08/20/2019

Thank you for sharing your review and I am sorry to read about your experience. If you would like to discuss your concerns please feel free to reach out to me Jamille Lee at [email protected]

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Willow Lake

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