Review History for Verified Resident 650538

Aventura at Contee Crossing


Updated Review

Review Author Icon

Resident 650538

Verified Resident ā€¢ 2016 - 2019

6/10/2019

Windsor at Contee Crossing is an excellent place to live. I love the Amenities, location, price (for one bedrooms), landscaping, property cleanliness, customer service, parcel service, community events and service projects, noise level maintenance, etc.
    Manager

    7/8/2019

    Windsor at Contee Crossing
    Dear Resident, Thank you so much for such a wonderful review. Our staff appreciates your feedback and looks forward to seeing you at one of our upcoming resident functions. Sincerely, Betina Severn Senior Property Manager
    1 Previous Review

    Previous Review

    Review Author Icon

    jrjimmie202

    Resident ā€¢ 2016 - 2017

    3/6/2017

    I have lived at Windsor for 8 months now and I have some mixed feelings. On the one hand, I LOVE IT! It has so many fabulous amenities in the community and inside the apartment that anyone that I invite over is easily impressed. Also, it's quiet 99% of the time and the parking situation is great! Maintenance takes great care of me and I sincerely appreciate the events that the leasing office hosts for us; in fact, the leasing assistants are all really helpful and professional....Safety is satisfactory also (there are no cameras but I have yet to feel unsafe) and I have not seen a single critter (ant, rat, roach) of any kind since my arrival. Overall, I love coming home to Windsor then, at least once per day I'm confronted with the following.... UNCLEANLINESS!!!! Ugh. First: the trash chutes. (Please see picture) If you know that your trash chutes are going to become full quickly, why not request more frequent service (garbage pickups) or have on-site facilities management clean them out more often? Every other day, the trash chutes look like something out of the projects. As in THE HOOD. If these are really luxury apartments, stuff like this should NEVER happen. Also, the grounds (grass around the property) are COVERED in dog poop. Covered and it seems like no one ever does anything about it. Honestly, it's embarrassing. And finally, the hallways are often dirty because one of these tenants has either spilled something OR let their dog piss on the the mess often stays there for at least 2-3 days, sometimes longer. I can understand not actively cleaning the hallways everyday (because they are long and there are many of them) but how about at least a daily walk-through to ensure that there aren't any major messes that need to be addressed right away? No? Okay. So ;s ;s my critique. My lease is up in a few months and while I generally love it here, I may look at The Emerson or The Evolution at the Laurel Town Center, which are nearby. Management really needs to tighten up on the tenants who are bringing the living experience and property value down (I say that as a black man who has lived in the hood and who works hard to make sure that I don't ever again live in the hood again, or even a place that is dirty like one). And if that is too difficult, get some cameras to track and subdue this trashy behavior.
    Manager

    3/8/2017

    Windsor at Contee Crossing
    Thank you for your kind words about our apartment, community and team. We appreciate your honest feedback in regards to the trash rooms and grounds. We agree; these are areas that need some attention. We do have a plan to improve these areas and would be happy to share it with you. In the meantime, if you notice something that we have overlooked, please contact our leasing office directly so that we may immediately address your concerns. Our office number is 301-776-6767. Sincerely, Heather Chmura, Divisional Manager

    Review 37 out of 193

    Share This Review

    Contact Property

    Aventura at Contee Crossing

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review