What are noise levels like at Windsor House Apartments?

The community is rated 4.3/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Windsor House Apartments?

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How safe is Windsor House Apartments?

The community is rated 4.1/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.6/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 81.82% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 66.32 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath

Ratings & Prices for Windsor House Apartments, Middle River, MD

Renter Ratings

Noise	N/A
Grounds	4.6
Safety	4.1
Office Staff	4.6
Maintenance	4.7
Neighborhood	4.6
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.5/5
SatisFacts™ Maintenance	4.4/5
SatisFacts™ Renewal Survey	3.8/5

Review Count

Number of reviews in the past 365 days	22

Manager's Review Engagement

Percentage of reviews responded to	81.82%

Manager's Review Reply Time

Average time to respond to reviews	66.32 days

Ratings & Reviews (120 Reviews)

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Verified Resident 878901 • vrp • 2021

03/03/2021

Paul was very professional, and he made the application process very quick. The experience was very delightfiul. I love the apartment because of the renovations. I love the new appliances and the flooring.

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Verified Resident 281188 • vrp • 2016 - 2021

Updated Review

01/06/2021

Overall a great experience! Laura is the BEST! However, I can no longer deal with the smoke from my neighbors. Insulation may be the problem. Laura has done all she could. I have a young son and it's effecting his breathing and causing some problems so… See More

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Windsor House Apartments Manager

01/18/2021

Thank you for your honest review of Windsor House and bringing your concerns to our attention. If your issues with your neighbor persists, please reach out to me at 410-683-7000. We would love the opportunity to address your concerns once and for all. Roxie B. Community Liaison

Previous Review

· 09/10/2020

Verified Resident • vrp • 2018 - 2021

01/04/2021

Great neighbors and efficient maintenance staff. Great location--quiet but near every possible type of store or service Public transportation nearby. Near public fire/rescue services. Ample parking and well lit parking lots

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Windsor House Apartments Manager

01/18/2021

Thanks for the 5 star rating and online referral to your peers! We truly appreciate you taking the time to share your thoughts on Windsor House. If you need anything in the future, we can be reached at 410-391-1100 or https://www.liveatwindsor.com/ Roxie B. Community Liaison

Verified Resident 394606 • vrp • 2011 - 2020

12/15/2020

Living here for 11yrs. has been great. The staff has really worked with me with any issues I may have had. Maintenance always responded the same day or the next. I look forward to more years here . See More

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Windsor House Apartments Manager

12/16/2020

Wow, thank you so much for your long term residency, we appreciate your feedback and hope you stay for years to come. Please reach out to us if you need anything at 410-391-1100 or https://www.liveatwindsor.com/ Roxie B. Community Liaison

Verified Resident 275589 • vrp • 2010 - 2020

12/08/2020

I have not had any issues living here, whenever I have had a problem maintenance is quick to come to fix it. My building is very quiet, my neighbors come and go and you hardly know you are living in a building with 11 other families.… See More

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Windsor House Apartments Manager

12/16/2020

Thank you so much for taking the time to share your thoughts on Windsor House. We glad to hear you home is cozy and quiet. If you need anything in the future, please reach out to us at 410-391-1100 or https://www.liveatwindsor.com/ Roxie B. Community Liaison

Verified Resident 850882 • vrp • 2020

12/07/2020

So far I'm enjoying my new home. It's clean, priced right and very spacious. There's also plenty of parking and close to shopping areas and conveniently located near the high way. So far the neighbors are nice and clean up behind their dogs which is a… See More

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Windsor House Apartments Manager

12/16/2020

Thanks for choosing to call Windsor House home and leaving a 5 star review. We are happy to hear that you can appreciate the convenient Middle River location. If you need anything in the future, we can always be reached at 410-391-1100 or https://www.liveatwindsor.com/ Roxie B. Community Liaison

Verified Resident 579942 • vrp • 2016 - 2020

12/07/2020

I lived here in the 80's for 9 years, this is the first place I looked at when I needed to move because I feel safe and I like the apt. And staff . My apt is next to the woods I do wish there was… See More

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Windsor House Apartments Manager

12/16/2020

Thanks for coming back to Windsor House and the 5 star rating! We appreciate you residency and your suggestions for improvement. If you would like to discuss your review in more detail, give us a call at 410-391-1100 or https://www.liveatwindsor.com/ Roxie B. Community Liaison

Verified Resident 847155 • vrp • 2020

11/25/2020

My experince so far has been pleasant! The staff have been friendly and quick to respond. Our house is nice except for some spiders and kids running upstairs but it's a small annoyance. Besides that everything is great!

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Windsor House Apartments Manager

12/03/2020

Thank you for choosing to call Windsor House home. WE think you are going ot love it here. Please let us know if you need anything by reaching out to 410-391-1100 or https://www.liveatwindsor.com/ Thanks again! Roxie B. Community Liaison

Verified Resident 841695 • vrp • 2017 - 2020

11/09/2020

This place is great. The office people always provide me a great service. All my damage are always fix in the perfect time. I would love to recommend this place to friend and family as always. I am even thinking about buy a place there.

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Windsor House Apartments Manager

11/16/2020

Thanks for the 5 stars and online referral to your peers! We are thrilled to see that you appreciate the great customer service that our on site staff has to offer. Please let us know if you need anything in the future by reaching out to 410-391-1100 or https://www.liveatwindsor.com/ Roxie B. Community Liaison

Verified Resident 840329 • vrp • 2018 - 2020

11/05/2020

This is a wonderful quiet community. The people with pets are respectful, the lawn is always up kept, the parking lots are clean if trash, the laundry room is convenient in the building. Ample parking.

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Windsor House Apartments Manager

11/16/2020

Windsor House strived to provide a beautiful setting for our resident's home and we're happy to see we've achieved this goal for you. If you ever need anything in the future, please reach out to us at 410-391-1100 or https://www.liveatwindsor.com/ Roxie B. Community Liaison

Verified Resident 840087 • vrp • 2011 - 2020

11/04/2020

Apartments are spacious and floor plans are well laid out. There are plenty of closet space in bedrooms and also in the hallway. The grounds are well maintained and the parking lots are always cleared and salted for snow.

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Windsor House Apartments Manager

11/11/2020

Thank you for the great review of Windsor House. We are glad you love the convenient Middle River neighborhood. Please let us know if you need anything, by reaching out to 410-391-1100 or https://www.liveatwindsor.com/ Roxie B. Community Liaison

Verified Resident 229560 • vrp • 2017 - 2020

11/04/2020

The community is nice. The units are somewhat outdated most of the staff are very nice others can be extremely rude. Although I have not seen mice but definitely a lot of nets and ants in spotless units where they should not be as well as… See More

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Windsor House Apartments Manager

11/11/2020

Thanks for the review and taking the time to share your thoughts. If you have any concerns that haven't been addressed, please reach out to me at 410-683-7000. I look forward to speaking with you. Roxie B. Community Liaison

Verified Resident 812836 • vrp • 2020

09/07/2020

I'm overall pleased with my place of residence. The apartment is spacious and well maintained. I would however, like to have a more secured entrance upon entering the complex. The grounds are kept beautifully maintained. The staff is very attentive and professional. See More

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Windsor House Apartments Manager

10/07/2020

Thank you for taking the time to review Winsor House and share your positive thoughts and suggestions. We appreciate your residency. If you need anything, please reach out to us at 410-391-1100 or https://www.liveatwindsor.com/ Roxie B. Community Liaison

Verified Resident 812787 • vrp • 2019 - 2020

09/07/2020

Office staff and maintenance staff is very nice. The apartment size is great I will refer my family and friend if they are looking to move. One of the reasons for moving to the area was it was close to my job.

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Windsor House Apartments Manager

10/07/2020

We no you had a lot options when choosing a place to call home and we are thrilled that you chose to live at Windsor House. If you need anything in the future, we can be reached at 410-391-1100 or https://www.liveatwindsor.com/ Thank you! Roxie B. Community Liaison

Verified Resident 223386 • vrp • 2015 - 2020

05/08/2020

I am very pleased with my apartment the grounds the service from the leasing office staff and the maintenance staff. Response time is excellent no matter what I request I will be here for a while. I just renewed my lease without a second thought.

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Windsor House Apartments Manager

03/15/2016

Thank you for giving our community a great review. We are glad to hear that you are happy with our staff and would be happy for your to recommend us to family and friends. We appreciate you choosing to live with us! Jacki C. Community Liason

Verified Resident 766400 • vrp • 2018 - 2020

05/06/2020

Awesome staff great new apartments wonderful community Very secure community easy access to everything a person would need stores food Easy walking area nice playground nice pool awesome great parking grounds clean just a safe place to live

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Windsor House Apartments Manager

05/07/2020

Thank you for the awesome review of Windsor House Apartments! We are thrilled to hear that you have had such a positive experience calling our community your home. We hope to remain your home for years to come. If you should need anything, please reach out to us at (410) 391-1100 or https://www.liveatwindsor.com/. Thanks again, Molly C. Community Liaison

Verified Resident 766072 • vrp • 2016 - 2020

05/05/2020

It a great place to live it's centrally located for all types of shopping clothing food ext There is movies driven and seated fishing thier baseball football crabs ?? and the rent is reasonable still great place to live See More

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Windsor House Apartments Manager

05/14/2020

Thank you for the great review of Windsor House Apartments! We are happy to hear you are enjoying all of the nearby amenities. If we can ever be of service, please contact us at (410) 391-1100 or https://www.liveatwindsor.com/. Thanks again, Molly C. Community Liaison

Verified Resident 680022 • vrp • 2019 - 2020

05/04/2020

Pleasantly pleased with the staff and the upkeep of the hallway and staircases. Its a very clean building. The grounds are maintained beautifully and trash removal is always done in a timely manner. First experience I've ever had living in a apartment and it's been great!… See More

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Windsor House Apartments Manager

08/16/2019

Thank you for the great review of Windsor House Apartments and for the online referral to your peers. We are so excited for you to join our community and we look forward to servicing your housing needs for years to come! Should you need anything, don't hesitate to reach out to us at 410-391-1100 or https://www.liveatwindsor.com/. Thanks again, Molly C. Community Liaison

Verified Resident 765611 • vrp • 2019 - 2020

05/04/2020

I love this apartment. I have been here 9 months and I haven't had any issues. I love the hardwood floors and that I can paint here. The community is kept clean. I feel safe and my neighbors are nice. Found this place at the very… See More

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Windsor House Apartments Manager

05/05/2020

Thank you for the awesome review of Windsor House Apartments and for the online recommendation to your peers! I am glad to hear that you are enjoying all of the amenities that our community has to offer. We hope to remain your home for years to come. Should you need anything, please do not hesitate to reach out at (410) 391-1100 or https://www.liveatwindsor.com/. Thanks again, Molly C. Community Liaison

Verified Resident 765610 • vrp • 2019 - 2020

05/04/2020

It's in a good location, but it's outdated and the neighbors can be loud. There are a lot of rules for the community but it doesn't seem to hold people accountable because they still leave trash and cigarettes everywhere and smoke in common areas.

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Windsor House Apartments Manager

05/05/2020

Thank you for taking the time to review Windsor House Apartments and giving us a 4 star rating! Thank you for your suggestions they have been forwarded to upper management. As we strive to provide 5 star service we invite you to contact us at (410) 391-1100 or visit https://www.liveatwindsor.com/ to discuss how we can improve or any questions or concerns you may have. Thanks again, Molly C. Community Liaison

Verified Resident 78453 • vrp • 2017 - 2020

04/12/2020

It's a quiet neighborhood, clean , safe, central location. The lightning is great on the streets. There is plenty of parking space, and clean too. The maintenance team always respond in good time and do a good job. The staff is very professional.

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Windsor House Apartments Manager

04/18/2019

Our team at Windsor House appreciate you for taking the time and leaving an amazing review of our community! We are happy you are enjoying the convenience of the neighborhood as well as the responsiveness of our wonderful service team! If we may be of further assistance to you please feel free to reach out to our leasing center at 410-391-1100 or visit https://www.liveatwindsor.com/. Thanks again! Sincerely, Brittany C. Community Liaison

Verified Resident 754815 • vrp • 2020

03/23/2020

Terrible , nasty and dirty old and out dated appliances walls kitchen bedrooms bathrooms front door laundry and storage pets stools on front lawn and grass noises from children and people stumping and walking over your head. Heavy traffic in and out of complex windows screens… See More

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Windsor House Apartments Manager

03/26/2020

Thank you for bringing your concerns to my attention. I'm sorry that you are not enjoying your stay at Windsor house Apartments. Please reach out to me with your suggestions for improvement. I would love the opportunity to address any issues you may currently have. I may be reached at 410-683-7000. Thanks again for your review and your residency. Sincerely, Molly C. Community Liaison

Verified Resident 659867 • vrp • 2019 - 2020

03/04/2020

I was going through alot of personal problems, which forced to find my own place. WH was a huge blessing to me and I Love it here. I recommend this complex 100%. The apartments are spacious with lots of closet space!

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Windsor House Apartments Manager

07/09/2019

Thank you for the great review of Windsor House! We are so proud that you chose our community to call home. We strive to provide excellent customer service, and it's great to hear that we achieved that goal for you. I will pass on your kind words to the on-site team. We look forward to servicing your needs for years to come! Please contact us at 410-391-1100 or https://www.liveatwindsor.com/ so we can discuss how we can turn this into a 5 star review. Thanks again, Molly C. Community Liaison

Verified Resident 613293 • vrp • 1999 - 2020

03/02/2020

The office staff and Windsor House is wonderful. And I have never had an issue with roaches or rodents. They always have community activities. The pool is also a great attraction with the end of the year pool party and live DJ

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Windsor House Apartments Manager

03/12/2019

Thank you for taking the time to review Windsor House Apartments and giving us a 4 star rating! We are happy you are enjoying the many features and convenience of the community, and strive to provide 5 star service. I would like to invite you to contact us at 410-391-1100 or visit https://www.liveatwindsor.com/ to discuss how we can improve. Sincerely, Brittany C. Community Liaison

Verified Resident 748445 • vrp • 2020

02/29/2020

The apartment complex is very conveniently located near the major highways, shopping centers, gyms, etc. However it is not too noisy and we have plenty of privacy in our apartment. The area seems safe, and the apartment is very spacious. The staff in the leasing department… See More

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Windsor House Apartments Manager

03/10/2020

Thank you for the wonderful review of Windsor House, and for making our community your home! We are happy to hear that top-notch service has been delivered by the on-site team and that you are enjoying all the nearby amenities! We appreciate the online referral to your peers and hope to remain your home for years to come! Should you need anything, please do not hesitate to reach out at 410-391-1100 or https://www.liveatwindsor.com/. Thanks again, Molly C. Community Liaison

•

Updated Review

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Manager

Leasing:

Windsor House Apartments offers you beautifully renovated one and two bedroom spacious apartments, outstanding service, exceptional convenience, and affordability. With fully equipped and updated eat-in kitchens, flowing floor plans, and closets galore, each apartment has been created with your lifestyle in mind. Abundant off-street parking is provided. Our location will ease your traveling needs! we're just minutes to Rt. 40, I-695 and I-95. Please call for an appointment today!

Office Hours

Sunday: Closed

Monday - Saturday: 10:00 AM - 05:00 PM

Windsor House Apartments

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

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Ratings & Reviews (120 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Windsor House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Windsor House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Windsor House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Windsor House Apartments Manager

Noise

Maintenance

Neighborhood

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Grounds

Office Staff

Windsor House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Windsor House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Windsor House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Windsor House Apartments Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Windsor House Apartments Manager

Noise

Maintenance

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time