Queenstown Apartments

Queenstown Apartments

(1389 Reviews & Surveys)
3301 Chillum Road, Mount Rainier, MD 20712
$1,108 - $1,538/mo

Floor Plans & Pricing

1 Bedroom

One Bed

1 Bed, 1 Bath | 622 sq. ft.

$1,108 - $1,358

Not Available

One Bed Middle Back

1 Bed, 1 Bath | 622 sq. ft.

$1,108 - $1,358

Not Available

2 Bedrooms

2 Bed Middle Back

2 Beds, 1 Bath | 810 sq. ft.

$1,288 - $1,538

Not Available

2 Bed Walk In Closet

2 Beds, 1 Bath | 810 sq. ft.

$1,288 - $1,538

Not Available

2 Bed Walk Through Closet

2 Beds, 1 Bath | 810 sq. ft.

$1,288 - $1,538

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Noise

3.9

Grounds

4.4

Safety

3.8

Office Staff

4.4

Maintenance

4.4

Neighborhood

4.6

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A

Number of reviews in the past 365 days

113

Manager’s Review Engagement

A+

Percentage of reviews responded to

99.11%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1.29 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(302)

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Verified Resident 918882

VRP 2008 - 2021

6/19/2021

The requests for maintenance services has been quite efficient. The staff is courtesy, knowledgeable and professional. I always suggest to friends and family about living in these apartments because it's so convenient . The landscape is well kept. I don't knowSee More >

Updated Review

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Verified Resident 862844

VRP 2011 - 2021

6/18/2021

It's a nice community everyone mind there own business but there still friendly. It's close to shopping center you can walk there. And when your in your apartment there is very little noise. There is lot of place to take walk with out get inSee More >
Manager

6/18/2021

Queenstown Apartments
Thank you for the positive review of Queenstown! It’s great to know that you’re happy with many aspects of our community, including our convenient location! If there is anything that we can do for you, please feel free to let us know. Have a great day! ~ Customer Success Team

Updated Review

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Verified Resident 867943

VRP 2021

6/17/2021

The community is good and free to move , shopping center around, bus stop and a train, station ,Swimmingpool around. Even though parking is an issues here but its still good .the apt are good with big space enough to keep stuff's

Manager

6/18/2021

Queenstown Apartments
Thank you for taking the time to review Queenstown! It’s wonderful to hear that you’re pleased with the convenience of our location and many of our amenities. If you have any additional comments, questions, or concerns, please feel free to contact our office. Have a great day! ~ Customer Success Team
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Verified Resident 916096

VRP 2021

6/13/2021

Honestly it's a family community. You have dogs which people actually pick up after. Then you'll find that even if the apartments may seem cluttered the amount of space outside makes up for it. There will always be something to do around in the area.

Manager

6/14/2021

Queenstown Apartments
Thank you for sharing your thoughts with us. We’re glad to hear that you’re enjoying many aspects of our community, including our convenient location. If there is anything we can do to enhance your experience, please don’t hesitate to contact our management office. Have a great day! ~ Customer Success Team

Updated Review

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Verified Resident 773816

VRP 2019 - 2021

6/8/2021

It has been a good experience so far. I don't have any major issues. The ground keepers do an excellent job keeping up the landscape. It's lazy and nasty people that throw trash in the building and on the grounds instead ofSee More >
Manager

6/10/2021

Queenstown Apartments
Thank you for taking the time to share your thoughts with us. We’re glad that you’re enjoying many aspects of our community. We’ll make sure to share your feedback with our entire team. If you have any additional comments, questions, or concerns, please give our office a call. ~ Customer Success Team
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Verified Resident 912977

VRP 2021

6/7/2021

Been here since May 7, 2021 so far so good. The location is convenient to stores and mins away from dc which is a great thing. The building I live in is pretty quiet for the most part. Let's see what the future holds forSee More >
Manager

6/7/2021

Queenstown Apartments
Thank you for taking the time to review our community. We strive to provide our residents with a great place to call home, so we’re thrilled to see that reflected in your review. If there is anything that we can do to enhance your experience, please let us know. Have a wonderful day! ~ Customer Success Team

Updated Review

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Verified Resident 777633

VRP 2007 - 2021

6/5/2021

Tengo 14 a?os de vivir mis hijas han crecido aqui tienen muchas amistades en la escuela y colegios ellas siempre se sintieron seguras el area les permiti? caminar seguras siempre y el mantenimiento es eficaz y el personal de la oficina siempre estuvieron ah? paraSee More >
Manager

6/7/2021

Queenstown Apartments
Muchas gracias por compartir sus pensamientos con nosotros. Nos alegra que usted y su familia hayan disfrutado de su estadía aquí. Nos aseguraremos de compartir sus comentarios positivos con todo nuestro equipo. Si tiene algún comentario adicional, llámenos. ¡Qué tengas un lindo día! ~ Equipo De Éxito Del Cliente
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Verified Resident 911655

VRP 2016 - 2021

6/3/2021

A great community to live. I have lived in other areas and my car has been broken in, never trust the maintenance. I would have to take off from when I knew maintenance was coming into my apartment. I don't have that problem here. TheSee More >
Manager

6/4/2021

Queenstown Apartments
Thank you so much for this positive review of Queenstown. We strive to provide timely and efficient maintenance service, so we’re glad that we hit the mark with you. If you have any additional feedback, please give our office a call. Have a wonderful day! ~ Customer Success Team
Avatar

Verified Resident 910991

VRP 2020 - 2021

6/1/2021

It's ok I feel like they should have assigned parking and don't allow work vans to take spots by the building because it make it more inconvenient for other people there is never no where to park and that not right

Manager

6/1/2021

Queenstown Apartments
Thank you for taking the time to review our community. We’re sorry that you’re not pleased with our parking availability. The comfort of our residents is of the utmost importance, so we’ll be discussing your feedback with the appropriate personnel. At your earliest convenience, please contact our management office so that we may discuss your review in further detail and work with you to improve your experience in any way possible. You’re also welcome to contact our Customer Success Team via email at [email protected] ~ Customer Success Team

Updated Review

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Verified Resident 773160

VRP 2020 - 2021

5/29/2021

Pretty good, maintenance is responsive. Has a convenient location. People are friendly and do not bother you. Trail is very close by. Laundromat is near but unfortunately the convenient path has been closed up.

Manager

6/1/2021

Queenstown Apartments
Thank you for taking the time to share your thoughts with us. We’re glad that you are enjoying many aspects of our community. If you have any additional comments, questions, or concerns, please contact our office directly. Have a great day! ~ Customer Success Team
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Verified Resident 908192

VRP 2018 - 2021

5/25/2021

It's a cool Community but the maintenance of the apartments aren't done in a timely manner . More visits from the maintenance team to the apartments would be good. Overall it is a good neighborhood and the houses are well kept.

Manager

5/25/2021

Queenstown Apartments
Thank you for taking a moment to review our community. We appreciate you letting us know what aspects of our community you’re enjoying and where you would like us to improve. If you have any additional comments, questions, or concerns, please feel free to give our management office a call. You can also send an email to our Customer Success Team at [email protected] ~ Customer Success Team

Updated Review

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Verified Resident 810088

VRP 1999 - 2021

5/25/2021

My experience in the community is good i moving in the Queentown Apartments since 1995 . iam having a good stay living in the community no place is perfect but queentown staff , if their is a issues .

Manager

5/25/2021

Queenstown Apartments
Thank you so much for this positive review of Queenstown! We’re glad that you’ve enjoyed your many years in our community. If there is anything we can do to enhance your experience, please don’t hesitate to let us know. ~ Customer Success Team~ Customer Success Team

Updated Review

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Verified Resident 835315

VRP 2017 - 2021

5/20/2021

I do not recommend. When I first moved in, they attempted to pressure me into opting for a predatory security deposit waiver monthly fee instead of the security deposit. It was over a year from when I first paid for parking to when my parkingSee More >
Manager

5/25/2021

Queenstown Apartments
Thank you for sharing your thoughts with us. We sincerely apologize for the inconveniences you’ve experienced. We would like the opportunity to discuss your review in greater detail and address your concerns about our community policies. At your earliest convenience, please give our management office a call or send an email to our Customer Success Team at [email protected] ~ Customer Success Team

Updated Review

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Verified Resident 870210

VRP 2017 - 2021

5/12/2021

This place is convenient to metro and the apartments are spacious. I hope the pool opens up this summer. The staff is friendly and professional...............................................

Manager

5/12/2021

Queenstown Apartments
Thank you so much for sharing your thoughts with us. We’re delighted that you’re pleased with your spacious apartment and the convenience of our location! Additionally, it’s great to know that you’re happy with our stellar customer service. If you have any additional comments, questions, or concerns, please give our office a call. ~ Customer Success Team

Updated Review

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Verified Resident 893439

VRP 2021

5/11/2021

The staff is incredible. Very helpful no attitude is what I like. Keep up the good work. This staff seems to care about there tenants. And maintenance has a quick response. This staff is ok my book????

Manager

5/11/2021

Queenstown Apartments
Thank you for taking the time to share your thoughts with us. We strive to provide stellar customer service, so we’re glad to see that reflected in your review. If there is anything that we can do for you, please let us know. ~ Customer Success Team

Updated Review

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Verified Resident 878237

VRP 2020 - 2021

5/8/2021

I like the tranquillity, up-tidy cleanliness and the quick response from the staff when a concern is put out. Complaints are usually handled quickly and efficiently. All my complaints have been handled within three hours

Manager

5/10/2021

Queenstown Apartments
We appreciate you taking a moment to review Queenstown! It brightens our day to know that you’re loving our beautiful community grounds and stellar customer service. If you have any additional feedback, please don’t hesitate to reach out to our office. Have a stellar day! ~ Customer Success Team
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Verified Resident 900234

VRP 2001 - 2021

5/4/2021

I moved to this Complex in 2001, first to a 1 bedroom, then moved to a 2 bedroom in 2002, and finally back to a 1 bedroom in 2008. Each time I have been satisfied with each unit. The units have been quiet and neighborsSee More >
Manager

5/5/2021

Queenstown Apartments
Thank you for this lovely review of Queenstown! We’re delighted that you’re enjoying your time in our community. If you have any additional comments, questions, or concerns, please give our office a call. Have a stellar day! ~ Customer Success Team

Updated Review

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Verified Resident 788640

VRP 2018 - 2021

5/1/2021

Our community is Cozy & friendly for the most part, neighbors are respectful. Shopping is very convenient most within walking distance. Office staff is great very helpful always greets you with a smile.

Manager

5/3/2021

Queenstown Apartments
Thank you so much for this positive review of Queenstown! We’re glad that you’re loving many aspects of our community, including our friendly team and convenient location. As always, don’t hesitate to reach out if there is anything that we can do for you. ~ Customer Success Team
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Verified Resident 898603

VRP 2021

4/29/2021

It's I nice clean complexes with residents who are of high moral standard and the buildings are well taken care of in and out top level of security good team of house keep . the rooms are well ventilated

Manager

5/3/2021

Queenstown Apartments
Thank you very much for taking a moment to review Queenstown! It brings us joy to know that you’re loving everything that our community has to offer. If there is anything that we can do for you in the future, please don’t hesitate to let us know. ~ Customer Success Team
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Verified Resident 898596

VRP 2021

4/29/2021

It's nice and very quite it's my first place on my own so I'm happy and I want to continue to enjoy being apart of the Queenstown family thank you so much for the such good service and all I can say is thanks .

Manager

5/3/2021

Queenstown Apartments
We appreciate you taking the time to review Queenstown! It makes our day to know that you’re happy with your apartment home. Additionally, it’s great that our customer service has been a positive aspect of your experience here. If you have any additional feedback, please give us a call. ~ Customer Success Team

Updated Review

Avatar

Verified Resident 843616

VRP 2018 - 2021

4/26/2021

It's been pretty calm, quiet, nice neighbors. I enjoy the convenience of having shopping for groceries and other household in very close proximity. I also enjoy the park that's connected to the neighborhood.

Manager

4/28/2021

Queenstown Apartments
Thank you so much for this positive review of Queenstown. We strive to provide our residents with a great place to live, so we’re delighted to see that reflected in your review. As always, don’t hesitate to reach out if there is anything that we can do for you. Have a stellar day! ~ Customer Success Team
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Verified Resident 897261

VRP 2020 - 2021

4/26/2021

The apartment complex is well maintained and maintenance are done in a timely manner. The heating is an issue because tenants cannot control it and there have been humorous times where the heater is blasting on a warm day.

Manager

4/28/2021

Queenstown Apartments
Thank you for taking the time to review our community! It’s wonderful to know that you’re happy with various aspects of our community, including our timely maintenance service. We’ll be discussing your feedback about our heating system with our team. If you have any additional comments, questions, or concerns, please feel free to contact our management office or send an email to our Customer Success Team at [email protected] ~ Customer Success Team

Updated Review

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Verified Resident 788197

VRP 2017 - 2021

4/24/2021

The community is safety. The community is clean The parking car is charge Small space for the parking cars for all the communities Charging utilities doubles All the requests haven't take care of Some three very close to the windows

Manager

4/28/2021

Queenstown Apartments
Thank you for taking a moment to share this with us. We would like to discuss your review in further detail to improve your experience moving forward. At your earliest convenience, please contact our office or email our Customer Success Team at [email protected] ~ Customer Success Team

Updated Review

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Verified Resident 811602

VRP 2018 - 2021

4/20/2021

Community is very clean and quiet. The management office is very professional. Every request entered has been taken care of in a timely manner. Small shopping center and public transportation is easily accessible.

Manager

4/20/2021

Queenstown Apartments
Thank you so much for this stellar review of Queenstown! We strive to provide our residents with stellar customer service, so we’re glad to see that reflected in your review. If there is anything that we can do to enhance your experience, please let us know. Have a great day! ~ Customer Success Team
Avatar

Verified Resident 895592

VRP 2021

4/20/2021

My leasing agent Rosie is amazing. Prompt, knowledgeable and friendly. My apartment was very clean. The two minor issues I experience with my appliances were fixed immediately. The residents in the area all seem respectable and kind.

Manager

4/20/2021

Queenstown Apartments
Thank you for this positive review of Queenstown! It’s great to know that Rosie provided you with a great leasing experience. If you have any additional comments, questions, or concerns, please feel free to contact our office. Have a great day! ~ Customer Success Team

Features & Amenities

Laundry
  • Laundry On-Site
Parking
  • Uncovered Parking
Pets
  • Dogs Allowed
    Restrictions: Breed restrictions apply.
    Less Info
    More Info
  • Cats Allowed
Other
  • Community Center
  • Fitness Center
  • Pool
Show Less
Show More

Leasing

Due to the Coronavirus, please know that the well-being of our associates and residents is our number one priority. In light of the recent CDC recommendations and government orders, we are taking precautions to optimize safety for everyone. If we have a model or vacant apartment available to show, we will gladly provide a VIRTUAL TOUR of our community by appointment using FaceTime or Skype. Brimming with smart finishes and ideally situated for quick access to D.C., Queenstown Apartments is your home for the best of suburban living. Our pet-friendly one and two bedroom apartments for rent in Mount Rainier, MD, offer you the features you need for easy living in a convenient location. The Hyattsville Metro Stations Green and Yellow Lines are within walking distance while Route 1 is just minutes away. Mount Rainier is a spectacular destination unto itself, a Sustainable Maryland Certified city with a deep commitment to arts and culture.

Office Hours

  • Sunday: 12:00 PM - 05:00 PM
  • Monday - Thursday: 09:00 AM - 06:00 PM
  • Friday: 08:30 AM - 06:00 PM
  • Saturday: 09:00 AM - 05:00 PM
This community is managed by

Vantage

A
A
Communities
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Questions & Answers (0)

Frequently Asked

What are noise levels like at Queenstown Apartments?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Queenstown Apartments?
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.
How safe is Queenstown Apartments?
The community is rated 3.8/5 stars, which is considered being very safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.6/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.4/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 99.11% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 1.29 days to their community reviews in the past year.
Who manages Queenstown Apartments?
Vantage
What is the pet policy at Queenstown Apartments?
Dogs Allowed
Restrictions: Breed restrictions apply.
Cats Allowed
What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath

Contact Property

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Queenstown Apartments is a 622 - 810 sq. ft. apartment in Mount Rainier in zip code 20712. This community has a 1 - 2 Beds, 1 Bath, and is for rent for $1,108 - $1,538. Nearby cities include Brentwood, Hyattsville, Bladensburg, Riverdale, and Cheverly. 20722, 20782, 20018, 20781, and 2017 are nearby zips.