Review History for Dissonance114

Hilltop Apartments


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Dissonance114

Resident 2017 - 2018

1/15/2018

All the poor reviews I had read before I moved in were accurate. I also had issues with mice and roaches. Nothing was done about it. The door of my closet actually broke off. They told me they had just replaced the carpet yet there were food and dirt stains all over it. Nothing ever got fixed when requested. They lost my rent checks and said I never paid. Yes it is close to the metro station, however anytime an Amtrak or Metra train would pass the apartment would shake. What is most important to know is that they do not regularly inspect and treat for pests like they say they do. They make it difficult for you to go in and speak to them with any issues you have. They are so unorganized and unprofessional. The staff was useless. Maintenance was useless. I would suggest finding somewhere else to live. Especially if you have children. The good thing is they are building more apartment complexes in the New Carrollton area, so soon there will be more choices and you will not have to settle for Hilltop.
    Manager

    5/31/2018

    Hilltop Apartments
    Thank you for your review of Hilltop Apartments. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members Your feedback is extremely valuable to us. Please reach out to us at your earliest convenience, at questcorp@liveqmg.com, and I would like to discuss in person the specific concerns you are referring too. We cannot improve without you and your feedback. Thank you, Quest Management Group

    Review 14 out of 196

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    Hilltop Apartments

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