Review History for Verified Resident 847401

Arrive North Bethesda


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Resident 847401

Verified Resident ā€¢ 2020 - 2023

5/6/2023

This community has gone downhill since the property changed management. The leasing office staff is rude, and shod hostility towards current residents. I feel uncomfortable going to the leasing office to ask questions. Recent rules around parking and other changes, have made this community feel less as a home and more as a mediocre hotel.
    Manager

    5/10/2023

    Arrive North Bethesda
    Thank you for updating us on your feelings. Our professionals are committed to providing friendly and effective service to our residents, so we are eager to learn more about any interactions you have had with team members that you have concerns about. With that said, we believe our new parking policies will allow everyone to have a smoother experience overall. If you would like to talk about this or any other concern further, please contact our office at arrivenorthbethesda@trinity-pm.com.
    1 Previous Review

    Previous Review

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    Resident 847401

    Verified Resident ā€¢ 2020

    11/26/2020

    When I moved into the apartment the kitchen was not clean. I was not informed of the process to reserve the elevator for the day of my move in, and my movers were left waiting for elevators increasing the amount of time it took to move in.
      Manager

      11/27/2020

      Arrive North Bethesda
      We're so sorry to hear that this was your first impression of our property upon moving in. Allow us an opportunity to start fresh. Please contact our office at leasingmonterey@pancomgt.com or 301.881.1200 so that we can be assured that you're having a more positive experience. -- The Monterey Team

      Review 11 out of 462

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      Arrive North Bethesda

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