This community has gone downhill since the property changed management. The leasing office staff is rude, and shod hostility towards current residents. I feel uncomfortable going to the leasing office to ask questions. Recent rules around parking and other changes, have made this community feel less as a home and more as a mediocre hotel.
Manager
5/10/2023
Arrive North Bethesda
Thank you for updating us on your feelings. Our professionals are committed to providing friendly and effective service to our residents, so we are eager to learn more about any interactions you have had with team members that you have concerns about. With that said, we believe our new parking policies will allow everyone to have a smoother experience overall. If you would like to talk about this or any other concern further, please contact our office at arrivenorthbethesda@trinity-pm.com.
1 Previous Review
Previous Review
Resident 847401
Verified Resident ā¢ 2020
11/26/2020
When I moved into the apartment the kitchen was not clean. I was not informed of the process to reserve the elevator for the day of my move in, and my movers were left waiting for elevators increasing the amount of time it took to move in.
Manager
11/27/2020
Arrive North Bethesda
We're so sorry to hear that this was your first impression of our property upon moving in. Allow us an opportunity to start fresh. Please contact our office at leasingmonterey@pancomgt.com or 301.881.1200 so that we can be assured that you're having a more positive experience. -- The Monterey Team