I have been a customer, current resident, of Eaves Washingtonian center for 3 years, from 2013 to 2016. I think it's important to post a review that speaks of actual experience living here and observing Eaves policies and operations first hand.
To start, Eaves maintenance is not very responsive. This is not to say that the maintenance staff are inept, they're not, but it takes multiple requests to get issues resolved. We had a (very loud) squeaking dryer and it took repeated calls over the course of a year before the offending parts were replaced. Our ceiling fan (3rd floor, 2 bedroom loft) had a light that didn't work until very recently (and we've lived here for 3 years). We currently have a broken spray nozel on our kitchen sink with an open ticket.
The most significant problem is the cost. What I want people to understand is that Eaves is luring you in with a competitive price, but then they will jack up the price by a couple thousand dollars per year, each year. I just had the exchange below with them, and they, of course, will know who I am, but I have nothing to fear from sharing this. Be aware!
Eaves Response:
On Feb 2, 2016, at 12:44 PM, eavesWashingtonianCenter@eavesbyavalon.com wrote:
We were looking into it, and unfortunately there's nothing we can do about your 3.8% increase. Please let us know if you have any further questions.
eaves Washingtonian Center
15717 Winners Drive
North Potomac, MD 20878
Phone: 301-417-9556
Fax: 301-417-2504
www.eaveswashingtoniancenter.com
eaveswashingtoniancenter@eavesbyavalon.com
Email to Eaves:
Attn: Eaves Management
We are concerned about an increase of $2,280 (per year) to $2,182 from $1,992 when Eaves is currently advertising an identical apartment at $444 less (per year) than we're paying now at $1,955 per month. The annual difference between your proposed increase (to $2,182) and the apartment you're currently offering ($1,955) is $2,724 per year!
Thank you