Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Check Availability
The BLVD at White Springs
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 3 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Dear Anonymous I'm sorry to hear we have not lived up to your expectations. It's our priority to offer a well-maintained comfortable apartment home. Please reach out to us at your earliest convenience at [email protected] or (410) 764-0539. I would like to speak with you directly regarding the issues you're experiencing and discuss a prompt resolution so that you can start enjoying your home again. We appreciate your feedback and cannot improve without it. Thank you, Quest Management Group
Thank you for your review of The BLVD. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members Your feedback is extremely valuable to us. Please reach out to us at your earliest convenience, at [email protected], and I would like to discuss in person the specific concerns you are referring too. We cannot improve without you and your feedback. Thank you, Quest Management Group
Your feedback is extremely valuable to us. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. Please reach out to us at your earliest convenience [email protected] and I would like to discuss in person the specific concerns you are referring to. We cannot improve without you and your feedback. Thank you, Quest Management Group
Your feedback is extremely valuable to us. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. Please reach out to us at your earliest convenience, in the office, and I would like to discuss in person the specific concerns you are referring to. We cannot improve without you and your feedback. Thank you, The BLVD at White Springs
Thank you very much for your review of The BLVD. Your feedback is extremely valuable to us. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. Please reach out to us at your earliest convenience, in the office, and I would like to discuss in person the specific concerns you are referring too. We cannot improve without you and your feedback. Thank you, The BLVD at White Springs
Thank you very much for your candid review of The BLVD. Your feedback is extremely valuable to us. Our priority is to be able to offer a very well-maintained and comfortable atmosphere. We strive daily to provide outstanding service to our community members. Please reach out to us at your earliest convenience, in the office, and I would like to discuss in person the specific concerns you are referring too. We cannot improve without you and your feedback. Thank you, The BLVD at White Springs
I am saddened to hear about your experience at The BLVD, we strive daily to provide outstanding customer service. We cannot improve without you and your feedback. Thank you
I'm sorry you to hear that we are not living up to your expectations at The BLVD. I'm always accessible for our residents and I encourage you to stop by my office anytime you have a question or concern.I would truly like an opportunity to sit down with you and address your concerns. Please stop in or call me so we can set up a convenient time for you, so we can meet.Thank you for taking the time to write a review. I appreciate your feedback.
I'm sorry you to hear that we are not living up to your expectations at The BLVD. If you have any maintenance issues please contact the leasing office so that we can address those concerns. We are always accessible for our residents and I encourage you to stop by my office anytime you have a question or concern.I would truly like an opportunity to sit down with you and address your concerns. Please stop in or call me so we can set up a convenient time for you, so we can meet.Thank you for taking the time to write a review. I appreciate your feedback- The BLVd at White Springs
Rachel, Thank you for your review. Our on call procedures are to respond to maintenance emergencies when the outside temperature is above 85 degrees or if there is a medical necessity if the temperature is below 85. In your case, we did respond the following morning and your maintenance request was completed in less than 24 hours. You have never reported a pest control issue in your home, if you are experiencing a problem we encourage you to contact the office as soon as possible. Please let us know should you need anything at all. The BLVD
Thank you so much for your review. If you are experiencing the issues you are reporting, we ask that you contact the office immediately as all are very serious accusations that we cannot address without further information. We do complete criminal background checks on all leaseholders, and if you suspect an unauthorized resident has a criminal history, we ask you provide information to the office immediately so we may address it. It is true that we send letters out for balances due, we do expect our residents to pay their accounts in a timely manner, though we do not threaten eviction for $34. Please let us know if you should need anything further. The BLVD
Thank you so much for your review. We work very hard to make our community a great place for everyone to live. It is our pleasure to do our best to work with residents when live gets in the way, and we are so pleased you are happy here. Thank you for being such a great resident and we look forward to many more years with you! The BLVD
Thank you for your review. While we cannot control how other residents spend their time, we do hope you understand that all residents who complete an application and are approved are welcome to live in our community. Trash being left on the grounds is unacceptable, and we encourage residents who see what our groundskeepers may have missed to let us know and we have it addressed immediately. We have received reports of dogs off leash, but without information about the offending residents or witnessing ourselves, we do need help from our residents so that we can put a stop to it. All maintenance tickets are required to be closed within 72 hours unless a part has been ordered. If your apartment is in need of maintenance or pest control we ask that you reach out to the office immediately so that we may take care of it. We take great pride in making the BLVD a pleasant place for our residents to live. Please let us know if we can help any further. The BLVD
Thank you for your review. We pride ourselves on excellent customer service and are sorry you had this experience. Please let us know if we can be of any help to you. The BLVD
Thank you for your review. We are so happy that you have given us a wonderful 4 years and look forward to having you for many more. Please let us know if you should need anything at all, and thank you again for being such a fantastic resident. The BLVD
Thank you for your review! We are so glad that you enjoy living here, we take great pride in making the BLVD at pleasant place for all to live. Please let us know should you need anything at all, and we look forward to having you for many more years. The BLVD
Thank you for your review. We take great pride in making BLVD a pleasant experience for all who live here. Please let us know if we can help in any way at all, and look forward to having you as a resident for many years to come. Thanks again! The BVLD
Thank you for your review. Should you need any maintenance in your apartment, we ask that you contact the office immediately. We take great pride in the BLVD being a great place for all to live, and we are glad you found the money order mentioned below. Please let us know if you have any other questions. The BLVD
$1,469
N/A
N/A
Studio
$1,369
N/A
N/A
1 Bedroom
$1,555
N/A
N/A
2 Bedrooms
$1,483
N/A
N/A
2 Bedrooms
$1,603
N/A
N/A
2 Bedrooms
$1,365
N/A
N/A
3 Bedrooms
$1,840
N/A
N/A
3 Bedrooms
$1,985
N/A
N/A
3 Bedrooms
The alluring apartment homes of The BLVD at White Springs are waiting for you to call them home. The beautiful community is conveniently located in the thriving town of White Marsh and has a vast array of amenities for you to enjoy. We are minutes away from 695, I-95, Towson and are a quick drive to the heart of Baltimore. When you choose The BLVD you are choosing a new home that is located with accessibility in mind; with shopping, entertainment, dining, and all recreational activities such as Gunpowder State Park at your doorstep. We are less than 15 minutes to the Air National Guard and Martin State Airport, too! Don't forget to check out our newly renovated units that we can barely keep inventory on. The modern, updated design will make The BLVD someplace you will be glad to call home, sweet home.
Please allow up to 24 hours for your answer to be visible to the public.
Check Availability
The BLVD at White Springs