Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 60% |
Average time to respond to reviews | 92.2 days |
Contact Property
Chase Lea
1 Hartley Circle
Owings Mills, MD 21117
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 5 |
Percentage of reviews responded to | 60% |
Average time to respond to reviews | 92.2 days |
Thank you for providing this feedback and we hope your stay will get back to being 5 star worthy!
We are so happy you love your home and appreciate your feedback on the rest of your experience! We have been working on renovating the amenities and hope you will come back to use the new billiard table and coffee bar in our clubhouse as well as the grill station this summer. Please give us a call or email regarding your other concerns as we would love to ensure you have a 5 star experience with all that Chase Lea has to offer.
Thank you for more for the kind review! We are so happy you are enjoying your home here at Chase Lea and will are planning resident events every month, so keep an eye out for the invitations! :-)-Rebecca FoxProperty Manager
Thank you for the 5 stars! We are glad to hear how much you loved your home at Chase Lea!
Kristine, thanks for your review! We are delighted to hear you LOVE it here at Chase Lea. We appreciate the feedback and will take your suggestions into consideration. We look forward to seeing you at our next resident event- stay tuned!
Hello and thank you so much for your feedback. We would love the opportunity to improve your experience. Please give us a call at 410.363.8050 or email us at [email protected] to discuss your concerns further.We look forward to hearing from you.Kind regards,Raven ColemanProperty Manager Chase Lea Apartments
Good afternoon , Thank you so much for taking the time to provide us with a 5 star rating! I am thrilled that you have enjoyed your stay!Sincerely,Joanna EdgertonAssistant managerChase Lea apartments
Good afternoon! Thank you so much for taking the time to provide us with a 5 star rating! I am thrilled that you have enjoyed your stay!Sincerely,Joanna EdgertonAssistant property manager
Hello! Thank you so much for taking the time to provide us positive feedback. We greatly appreciate it and are especially happy to hear that your experience thus far, has been good. If you are having any issues with others resident, please do not hesitate to emai mel directly at [email protected] Thank you, Michele Mechalske Property Manager Chase Lea
Hello! Thank you so much for taking the time to provide us with positive feedback. We greatly appreciate it and are especially happy to hear that you and your daughter's experience so far has been great! I past your review to both Becky and Joanna and they were thrilled to read your kind words! Thank you, Michele Mechalske Property Manager [email protected]
Hi, thank you for your feedback. Please give us a call at 410.363.8050 or email us at [email protected] if there are any maintenance requests or other concerns we may assist with. We want to ensure you have a great experience at Chase Lea. Kind Regards. Joanna Edgerton, assistant property manager Chase Lea apartments
Dear Valued Resident: Thank you so much for taking the time to write this review about your home at Chase Lea! We appreciate it so much! We are happy to hear that you love the location and our great amenities. We thank you again and look forward to welcoming you home to Chase Lea for many years! Sincerely, Viviene Williamson Property Manager Chase Lea Apartments 1 Hartley Circle Owings Mills, MD 21117 Tel: (410) 363-8050 Fax: (610) 994-6238 [email protected] www.morgan-properties.com
Dear Valued Resident: Thank you so much for taking the time to write this review about your home at Chase Lea. We appreciate it so much! We are happy to hear that you love the neighborhood and peaceful, serene setting. Thank you so much for your recommendation. We hope to welcome you home to Chase Lea for many years! Sincerely, Viviene Williamson Property Manager Chase Lea Apartments 1 Hartley Circle Owings Mills, MD 21117 Tel: (410) 363-8050 Fax: (610) 994-6238 [email protected]
Good afternoon, thank you so much for your feedback. We would love the opportunity to improve your experience at Chase Lea. Please give us a call at 410.363.8050 or email me at [email protected] to discuss your concerns further. We look forward to hearing from you. Kind regards. Joanna Edgerton, assistant property manager Chase Lea apartments
Good afternoon, thank you so much for your feedback. We would love the opportunity to improve your experience at Chase Lea. Please give us a call at 410.363.8050 or email me at [email protected] to discuss your concerns further. We look forward to hearing from you. Kind regards. Joanna Edgerton, assistant property manager Chase Lea apartments
Hello and thank you very much for your feedback. We are glad to hear you've had some good experiences at Chase Lea Apartments. Our service team has been working closely with our waste removal company to keep the grounds beautiful and trash areas clear. Should you notice any particular areas of concern, please feel free to reach out to us at 410.363.8050 or [email protected] Thanks! Kind regards, Raven Coleman Property Manager Chase Lea Apartments
Thank you for taking the time to provide us with feedback and I do apologize that you have been experiencing a reoccurring landscaping issue. We were able to make additional repairs to the area this week. If however, you are still experiencing the same issues, please contact me directly. Thank you,Michele [email protected]@morgan-properties.com
Hello! I am so sorry to hear that you had experience issues with your HVAC unit. I would like to speak with you to see if you have any additional outstanding issues in your apartment home. Please feel free to contact me directly at [email protected] you,Michele MechalskeProperty Manager
Thank you for your review we are glad you love your home.
Hello! I am so sorry to hear that you have been dealing with unresolved maintenance issues in your apartment home. This of course goes against our efforts in providing exceptional customer service. I would like to speak with you to ensure that your request have been addressed. Please feel free to contact me directly at [email protected] Thank you, Michele Mechalske Property Manager
Hello! Thank you so much for taking the time to provide us with such positive feedback. Our team worked very hard to accommodate everyone during the recent snow fall and I want to thank you for recognizing that. Thank you, Michele Mechalske Property Manager [email protected]
Hello! Thank you so much for taking the time to provide us positive feedback. We greatly appreciate it and are thrilled to hear that your experience thus far has been a good one! Thank you, Michele Mechalske Property Manager [email protected]
Hello! Thank you so much for taking the time to provide us with positive feedback, we greatly appreciate it. We are especially happy to hear that your experience here at Chase Lea has been a great one! Thank you, Michele Mechalske Property Manager [email protected]
$1,210 - $2,255
715
3 Units
One Bedroom
$1,355 - $2,105
879
3 Units
One Bedroom 1 Bath
$1,540 - $2,535
979
1 Units
One Bedroom with Den
$1,515 - $2,755
1,147
8 Units
Two Bedroom 2 Bath
N/A
1,514 - 1,524
N/A
Three Bedroom
Chase Lea Apartment offers those with discerning tastes a truly outstanding lifestyle opportunity! You'll be charmed by our lovely manicured landscape, outdoor fitness equipment, children’s playground, sparkling pool, tennis court and dog park. Work out in our fully equipped fitness center and socialize in our well-appointed clubhouse. Choose from one, two and three bedroom style floor plans with spacious closets and patios or balconies in every apartment home. In addition, vaulted ceilings and fireplaces are optional. You are within minutes of the Owings Mill Metro Station, just 2 miles from I-695 and I-795 and a short 25-minute drive to Baltimore Washington International Airport. Chase Lea is also close to downtown Baltimore, Hunt Valley, Towson and Anne Arundel Mills along with multiple dining options and a variety of other retail opportunities.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
Chase Lea
1 Hartley Circle
Owings Mills, MD 21117