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Falcon Crest
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Percentage of reviews responded to | N/A |
Average time to respond to reviews | N/A |
Thanks for getting in touch with us. I apologize for your disappointing experience in our community. We work hard to make sure everyone is comfortable in their own home. Please contact us so we can help make things right.
Thank you for your feedback. We are disappointed that you are considering leaving your home at Falcon Crest. We understand why you are upset. Please reach out to me directly at the leasing office so we can schedule an appointment to appropriately address your concerns. Your peaceful enjoyment of your home is our number one priority. We have implemented new services at Falcon Crest and have many exciting events and improvements in 2017. I look forward to hearing from you very soon! Maxine Hagy Falcon Crest Management
Thank you for the kind words about our community! We are thrilled that you and your family are enjoying your new home. Our prime location is definitely a plus! We would love to see you stop by the leasing office to say hello! Thanks again for your time, Falcon Crest Management
We are so sorry that you had this experience in our community. Please give me the opportunity to apologize for what happened. We want to discuss this further because our resident's happiness is extremely important. Please stop by the leasing office at your earliest convenience. - Falcon Crest Management
We are so happy to hear you're enjoying the unit and all the amenities Falcon Crest has to offer! We do our best to make sure we have all these things available for you. Thank you for allowing us to be part of a special and memorable time in your life. We hope to see around the community! Feel free to stop by the leasing office with any comments or just to chat. - Falcon Crest Management
Your comments are greatly appreciated! We strive daily to make Falcon Crest a wonderful place to live. Please stop by the leasing office any time if you ever need anything or just to say "Hi." Maxine Hagy Property Management Falcon Crest
We are also disappointed that you are considering leaving your home at Falcon Crest. Please reach out to me directly at the leasing office so we can appropriately address your concerns. Your peaceful enjoyment of your home is our number one priority. We have implemented new services at Falcon Crest and have many exciting events and improvements in the works over the summer. Let's get together soon! Maxine Hagy Property Manager Falcon Crest
Thank you for the kind words! Customer service is one of our highest priorities. We appreciate any referrals you send our way.
Thank you for your review! Falcon Crest welcomes your comments and suggestions and will work with our staff to correct these issues to ensure a safe and peaceful home for you and all of our residents. Please let us know immediately after any occurrence so that we can address the situation as it happens. We are a multi-family, pet friendly community so there will be issues from time to time that will need to be addressed. We have employed the trash service in order to make for a clean environment. The service is making a noticeable improvement in Falcon Crest's appearance. Again, please stop by our office so that we can discuss your concerns and we can work together to make Falcon Crest the best place to call home. Thanks. Maxine Hagy Property Manager, Falcon Crest
Thank you so much for sharing your concerns. I'd love to share some of the wonderful added benefits you will soon be receiving: Front door trash and recycling pick up 4 nights per week. No more traipsing out in the cold and dark to deposit your trash in the trash receptacles. Think of this as a trash concierge service! Preventing pests is a priority: Our fantastic new contractor inspects all apartment homes quarterly to identify any issues that may be unreported. No more roaches! Please do reach out to us so we can address your current roach issues (Yuck!) immediately. Having good neighbors is key to fully enjoying your home. Please contact us so that we may get the information needed to act on your behalf. Thank you for helping us to make Falcon Crest even better! -The Management Team at Falcon Crest Apartments and Townhomes
Thank you for taking the time to post your feedback about Falcon Crest! We are thrilled to hear that your experience with our staff members has been so positive. Customer service is one of our highest priorities at Habitat America. Please do not hesitate to contact the office with any suggestions to make Falcon Crest even better!
Thank you for the great review! We value your residency and feedback! We are working very hard to make Falcon Crest an exceptional place to live. A clubhouse and apartment renovations are just a few things in our future plans! If you have suggestions for improvements please feel free to contact us at the office!
Thank you for the great review! We are working very hard to make Falcon Crest an exceptional place to live and have many exciting plans in store including renovations to apartments, the fitness center, clubhouse and more! We value your residency and feedback. If you have any additional suggestions for improvements please feel free to contact us at the office!
Thank you for your feedback! We are eager to overcome past concerns, and maintain the wonderful services and amenities that residents have enjoyed. There are many new and exciting plans for the Falcon Crest including new apartment renovations and upgrades to our fitness center, grounds, and Clubhouse. We are grateful for the opportunity to improve your living experience at Falcon Crest!
Thank you for providing feedback about Falcon Crest. We are aware the issues you have mentioned and are currently looking into potential solutions to provide improved facilitation of trash. We thank you for your patience.
We greatly value online feedback, both positive and negative, but we do encourage you to contact us at your earliest convenience so that we can personally address your concerns at 410-356-7368.
Thank you for the great feedback about your experience at Falcon Crest. There are many exciting plans for the Falcon Crest including new apartment renovations and upgrades to our fitness center, grounds, and Clubhouse. We hope you will choose us as your new home! Concerning SAMIAM7374's comments, we are actively seeking a solution to accommodate the increased trash. We proudly offers 24 hour emergency maintenance, and conveniently scheduled customer service hours for routine maintenance.
Thank you for taking the time to comment on your living experience at our community. It is great to hear that you enjoy living at Falcon Crest! Please feel free to stop by the office anytime to discuss potential ways to improve the community for everyone.
Thank you for your review of Falcon Crest Apartments! We welcome all feedback and are always looking for any opportunity to improve. My management staff and I are always trying to improve our resident's experience, and are reviewing each of these items to see how we can work towards improving all of these issues. Please call me at 410-356-7368 so I can personally discuss these issues further with you. Thank you again for your feedback! Alexys Burley Assistant Manager Falcon Crest Townhomes & Apartments
Thank you for taking the time to write a review. We understand that each person has a different living experience at Falcon Crest and we appreciate the constructive feedback. We take your evaluation seriously and we would welcome the chance to speak to you about how we can improve your experience. Please contact us at 410.356.7368 at your convenience.
Hi, Anonymous, thank you for bringing this matter to our attention. Our manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our manager at (410) 356-7368 to discuss what we can do to help.
$945 - $1,238
830
1 Units
1 Bedroom
$1,025 - $1,076
820
N/A
1 Bedroom w/Den
$1,205 - $1,406
865
N/A
2 Bedroom L-shaped Kitchen
$1,245 - $1,474
880
1 Units
2 Bedroom L-shaped Kitchen #2
$1,460 - $1,532
1,050
1 Units
3 Bedroom
Welcome home to Falcon Crest Apartments and Townhomes in Owings Mills, Maryland. Falcon Crest features one, two and three bedroom apartments and townhomes with spacious floor plans with upgraded kitchens and interiors. Many onsite amenities are offered to provide you with a convenient lifestyle including a clubhouse, business center, and fitness center to name a few. Residents also enjoy pool access in the summer months and a Bark Park is planned for 2018! Falcon Crest also offers valet trash service, package acceptance and clubhouse rentals.With close access to major freeways and the Baltimore metro transit, this ideal location is a perfect blend of comfortable living and neighborhood convenience. Call today or apply online!
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Falcon Crest