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Falcon Crest

 
 
 
 
 
 

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Resident 2017 - 2018 Not Recommended
Reviewed 06/08/2018
This place is a complete joke! They call and email you over and over after they deny you once they get a special. The initial unit we signed for had water damage so we signed an IOU for the month of September, which we had already paid prorated rent for. Then we were supposed to have a concession as well for all of the trouble. No one ever did a walk through with us. When we turned in our walk through form it was lost so nothing was ever fixed (I put in a maintenance request on 12/26, our 1st floor toilet was not fixed until 2 months later). None of our initial paperwork was correct therefore we ended up with a late fee. The property manager is so unprofessional and NEVER returned calls! She called me a liar in so many ways stating they would never give me a concession after receiving a special and an IOU, so she wanted me to send her a copy of the concession form. Long and behold, she was the one that signed off on it, not a front office rep. When the concession was applied, the late fee was never taken off. So I asked for a printout of our ledger multiple times, but it was never given to us.Everyone's payments were being disbursed incorrectly to the past due rent 1st, then current rent, then any utilities and fees. When this was remedied, no one received notice of the error or what was being done to fix it. Instead everyone, received judgments and neon orange notices on their doors. The judgments included fees as well (which they are not supposed to), because if you're being taken to court for a month's worth of rent, then why is there a balance for the previous month when you go to pay the current month's rent? There were about 40 evictions and 170 court cases for 4/2018 all because they had audits due to a new property management company coming in in 5/2018. The new management company is even worse, I've read all kinds of things about them being sued for the same finance complaints
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Falcon Crest

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