Ratings & Prices for Gates of Owings Mills, Owings Mills, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	2.5
Safety	3
Office Staff	1
Maintenance	1.5
Neighborhood	3.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (58 Reviews)

No reviews match your search.

Resident • 2012 - 2020

12/20/2020

This community is under new management and it is reflected in how the tenants are treated. The rent increased during the Pandemic, so it means that they are about the money!! They have never returned my call, everything goes directly to the voice mail with no… See More

Useful 0

Thanks for voting!

Report

Former Resident • 2016 - 2020

08/09/2020

Terrible place to live, Rude Neighbors, No Parking, Expensive Small Apartment, Dirty Buildings. Again, Neighbors are Nasty and act like they own the place and try to control what other people do. DO not move here!

Useful 1

Thanks for voting!

Report

Resident • 2018 - 2020

07/07/2020

1500 hundred a month and all this could be yours. Buildings are unkept and office staff are just rude (i.e hanging up on you or telling you to call corporate). Liquor bottles lying everywhere and damaged/totaled cars/trucks just sitting in the parking lot for weeks/months. Pay… See More

Useful 2

Thanks for voting!

Report

Resident • 2018 - 2020

06/25/2020

After noticing that there has not been any reviews since 2016, I have decided it was time for an updated review. When I first moved here in 2018, I loved it. Of course, every apartment complex has their issues but nothing that truly bothered me because… See More

Useful 1

Thanks for voting!

Report

plumblsm • Resident • 2013 - 2016

03/30/2017

The Gates is one of the best places I've lived. I was sorry that I had to leave because of relocation. They are respectful in the sense that they understand this is your home and help out wherever they can. The first thing that really struck… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

03/30/2017

Thank you for your feedback; it is much appreciated! We are always trying to find new ways to improve our residents' experience at The Gates Of Owings Mills! We wish you the best of luck and if we can ever assist you in the future please feel free to give us a call. 410-902-4700

paddyboy74 • Resident • 2014 - 2016

11/24/2016

I've been a resident in good standing for 2 years now. The management staff are always very affable and easy to talk to. The one drawback: If you have an emergency on a Saturday or Sunday, calling the leasing office seems to be a waste of… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

12/29/2016

Thank you so much for your response. I am the new manager at the property and can assure you that I will look into some of the issues you were speaking of. The maintenance team has transitioned into a new one as well. I will always make sure the residents are notified if we every have scheduled maintenance that needs to take place. The property is aging and we are working to replace what is needed. The entrance gates sometimes are not working because of the call box connected to them. This does not affect the exit gate. The box has been damaged and we are waiting for parts to come in to complete the repair. We want the residents to always feel safe and at home here. Please feel free to come to the office to meet with me with any problems you may have. Thanks again and a very Happy New Year to you! Tina Bugg

Tooblessedforstress • Resident • 2014 - 2016

07/11/2016

Do not move here. I have never been met with such an unprofessional staff. My water has been turned off for repairs for a HUD inspection for 10 HOURS! No notice was given whatsoever. When I asked the apartment manager why No one could notify me… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

07/12/2016

Thank you for your feedback. We did have a contractor on site for emergency repairs and we sincerely apologize for any inconvenience this may have caused. We would love to discuss this situation with you further. Please call our office at (410) 902-4700.

Blabla1234567 • Resident • 2016

07/08/2016

If you don't like sleep this is the place for you. There has been construction going on right outside our complex since the start of summer. We were never notified of this when we signed the lease, and who knows when it is going to stop.… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

07/08/2016

Thank you for your feedback! We are continuously striving to provide an enjoyable experience for our residents. We would love the opportunity to discuss this matter further with you; please feel free to call the office at (410) 902-4700.

Resident • 2014 - 2015

09/24/2015

office staff is extremely responsive, professional and polite. The curb appeal is definitely there e and the grounds are beautiful (Just don't go inside and see the appliances from 1993). Pool is well maintened and virtually empty. Gate is usually broken. Neighbors are nice. Feels like… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

09/25/2015

Thank you for your feedback. We are always trying to improve our residents' experience, and are reviewing each of these items to see how we can work towards improving some of these issues. If you would like to discuss these issues further, please feel free to contact the leasing office at 410-902-4700. Thank you.

Patricia Graham • Resident • 2005 - 2015

09/15/2015

I have lived here at The Gates for 10 years; seven years in one building and now 3 years in the current building. I think this is a great community. The staff and maintenance are nice people. I have never had any problem with neighbors. The… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

09/16/2015

Thank you for your feedback; it is much appreciated! We are always trying to improve our residents' experience, and are reviewing each of these items to see how we can work towards improving some of these issues. If you would like to discuss these issues further, please feel free to contact the leasing office at 410-902-4700. Thank you.

Hone3st R3vi3w • Resident • 2012 - 2015

08/03/2015

We've lived at The Gates for over two years and are overall pleased with the community. When we moved in a few years ago, this was the highest rated apartment complex/community in Owings Mills (across multiple reviews sites). At the time, the leasing office was managed… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

08/04/2015

Thank you for your positive comments about our community: we truly appreciate your feedback. Our team works diligently to make sure that our residents receive outstanding customer service. If you would like us to address the issues that you are unhappy with, please call the leasing office at 410-902-4700.

Brady2013 • Resident • 2008 - 2013

05/26/2015

My wife and I lived at the gates of owings mills for almost 4 years. This is a great place to live and I would recommend living there. The staff at the front office was great and any issues we ever had maintenance took care of… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

05/27/2015

Thank you for the positive feedback! We will be sure to share your kind words with our office and maintenance teams - we are very happy to hear that our customer service exceeded your expectations. Best of luck with your new adventure.

Resident • 2014 - 2015

04/21/2015

Overall, it is a nice place to live and no apartment complex is perfect. I do think that the benefits outweigh the negatives. They seem to focus their attention on curb appeal. The grounds are maintained well. But the inside of the apartments need some TLC.… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

04/24/2015

Prospective Resident • Visited 2015

04/12/2015

I wet to look at an apartment this past Saturday. I actually had an appointmnet for a specific unit. I opened the dishwasher, fridge, and some drawers in the kitchen and almost threw up. I kid you not, i would not take this place for free.… See More

Useful 1

Thanks for voting!

Report

Gates of Owings Mills Manager

04/13/2015

Thank you for your feedback. We will be looking into these issues in more detail. We pride ourselves on our presentation and commitment to our community. If you would like to discuss further, please contact our office at 410-902-4700.

floglo • Resident • 2011 - 2015

04/10/2015

I lived at the gates for almost 5 years. I recently moved only because we lived on the top floor and there is no elevator and my knees were getting bad. I only like living on the top floors. It's a great place to live. A… See More

Useful 0

Thanks for voting!

Report

Gates of Owings Mills Manager

04/10/2015

Thank you so much for your kind words and positive review of The Gates of Owings Mills! We are so pleased that you have enjoyed living here and would recommend our community to others. Our entire team works hard to deliver exceptional customer care and we are happy to hear we have done that. We wish you the best of luck in your new home!

Resident • 2013 - 2014

10/16/2014

I've lived here way longer than you and have never had a problem with the apartments next to the gates apartments. everyone there minds their business and doesn't bother anyone. don't know why you would think it is low income because it's not. Painter's Mills is… See More

Useful 0

Thanks for voting!

Report

Eclowery06001 • Resident • 2013 - 2014

10/16/2014

I have lived at the Gates for 1 year, and will be renewing for another year in November. I absolutely love my two bedroom apartment, and have never had a problem with noise or unruly neighbors. Rick, the Assistant Property Manager, has been so gracious and… See More

Useful 0

Thanks for voting!

Report

Resident • 2011 - 2012

12/14/2012

About to renew our lease for the second year, This is by far the best apartment complex we looked at when we moved here from out of state. (we toured six in the area) The Gates was the most willing to accept our pets and we… See More

Useful 0

Thanks for voting!

Report

MyHomeTheGates 16278 • vrp • 2009 - 2012

09/19/2012

The Gates has the best management, best front office and staff and best maintenance that you will come across in the Owings Mills area! Jenna and Kyle are the best at their jobs and they bend over backwards to make sure the residents have a home… See More

Useful 0

Thanks for voting!

Report

PATS2012 • Resident • 2008 - 2012

08/15/2012

This is an excellent place to live. Never have to worry about safety, insects, rats, noises or any other type of apartment issues. Its a gated community very nice looking with an 2012 updated gym and a nice pool. I would recommend living here to anyone… See More

Useful 0

Thanks for voting!

Report

Resident • 2008 - 2012

08/14/2012

Useful 0

Thanks for voting!

Report

shockwavecs • Resident • 2010 - 2012

05/29/2012

I have lived here for almost two years. Pros -Very nice and safe neighborhood. -Very nice and friendly staff. Generally accommodating. They will fix anything you have a problem with. The staff does their job well. I rarely see something broken around the complex. Contracted pool… See More

Useful 0

Thanks for voting!

Report

lilyy • Resident • 2012

01/04/2012

Best management staff - Kudos to jenna and laura. Please keep it up. Always clean and top notch customer service - lived there for 4 years.

Useful 0

Thanks for voting!

Report

Resident • 2011

11/03/2011

This place is awesome, just moved in. The staff is awesome, Jenna and Laura are the nicest most hospitable managment staff I have ever met. Keep up the good work ladies. Love the space and quiet, neighbors are pretty friendly and so is maintanance. The only… See More

Useful 0

Thanks for voting!

Report

Resident • 2010 - 2011

10/09/2011

i have lived here since 2008 and at the time i though the gates was a suitable place to live and still do to a certain extent. the apartments were designed horrible and didnt have alot of space to move around at times. the office staff… See More

Useful 0

Thanks for voting!

Report

•

Updated Review

Useful

Thanks for voting!

Report

Manager

Features & Amenities

Laundry

In-Unit Dryer
Washer/Dryer

Parking

Ample Open Parking Available
Garage

General

2013 MMHA Gold Stellar Community Award
Affiliate of the National Apartment Association
Annual Resident Gatherings
BBQ and Picnic Area
Balcony
Built-in Microwaves
Business Center
Cable & Satellite
Car Wash Location on Site
Clubhouse
Cultured Marble Vanities
Disability Access
DishWasher
Disposal
Dual Phone Jacks
Electronic Payments Accepted
Fitness Center
Flat Top Electric Range, Refrigerator and Dishwasher
Furnished Available
GE Appliances
Gated Access
Granite Kitchen Countertops
Handrails
Individual Climate Control
New Faucets in Kitchens and Bathrooms
New Kitchen, Bathroom and Hallway Lighting Fixtures
On-Site Maintenance
On-Site Management
Online Maintenance Requests
Pool
Private and Gated Community
Proud Supporter of Move for Hunger
Refrigerator
Security Deposit Alternative Available
Short Term Lease Available
Sunrooms in Select Apartment Homes
Unique Design Style
Walk In Closets
Wall to Wall Carpet

Pets

Cats Allowed
Dogs Allowed

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,330 - $1,450
SQ. FT.
884
Available
Avail.
1 Units
Model
Model A

View Floor Plan

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,430 - $1,550
SQ. FT.
1,042
Available
Avail.
2 Units
Model
Model B

View Floor Plan

2 Bedrooms, 2 Bathrooms

Price
Price
$1,470 - $1,600
SQ. FT.
1,131
Available
Avail.
N/A
Model
Model C

View Floor Plan

Price
Price
$1,520 - $1,640
SQ. FT.
1,156
Available
Avail.
3 Units
Model
Model C-1

View Floor Plan

3 Bedrooms, 2 Bathrooms

Price
Price
$1,675 - $1,795
SQ. FT.
1,238
Available
Avail.
N/A
Model
Model D

View Floor Plan

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Explore the beauty of this small gated community located in the heart of Owings Mills and only minutes from a multitude of shopping, dining and the local metro station for easy commuting. Whether relaxing in your spacious home or at the pool, staying fit in our 24 hour fitness center or walking the beautifully landscaped grounds with your furry friends, the Gates of Owings Mills has something for everyone.

Office Hours

Sunday: 12:00 PM - 05:00 PM
Monday - Friday: 09:30 AM - 05:30 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers

There are no questions yet for this property!

Be the first to ask.

· Just Now

Frequently Asked

What are noise levels like at Gates of Owings Mills?
The community is rated 3.5/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Gates of Owings Mills?
The community is rated 2.5/5 stars, signifying moderate satisfaction on average.

How safe is Gates of Owings Mills?
The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1.5/5 stars, which is considered being slightly effective on average.

What is the pet policy at Gates of Owings Mills?
Cats Allowed
Dogs Allowed

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths