Gates of Owings Mills

Thank you for your feedback; it is much appreciated! We are always trying to find new ways to improve our residents' experience at The Gates Of Owings Mills! We wish you the best of luck and if we can ever assist you in the future please feel free to give us a call. 410-902-4700

Thank you so much for your response. I am the new manager at the property and can assure you that I will look into some of the issues you were speaking of. The maintenance team has transitioned into a new one as well. I will always make sure the residents are notified if we every have scheduled maintenance that needs to take place. The property is aging and we are working to replace what is needed. The entrance gates sometimes are not working because of the call box connected to them. This does not affect the exit gate. The box has been damaged and we are waiting for parts to come in to complete the repair. We want the residents to always feel safe and at home here. Please feel free to come to the office to meet with me with any problems you may have. Thanks again and a very Happy New Year to you! Tina Bugg

Thank you for your feedback. We did have a contractor on site for emergency repairs and we sincerely apologize for any inconvenience this may have caused. We would love to discuss this situation with you further. Please call our office at (410) 902-4700.

Thank you for your feedback! We are continuously striving to provide an enjoyable experience for our residents. We would love the opportunity to discuss this matter further with you; please feel free to call the office at (410) 902-4700.

Thank you for your feedback. We are always trying to improve our residents' experience, and are reviewing each of these items to see how we can work towards improving some of these issues. If you would like to discuss these issues further, please feel free to contact the leasing office at 410-902-4700. Thank you.

Thank you for your feedback; it is much appreciated! We are always trying to improve our residents' experience, and are reviewing each of these items to see how we can work towards improving some of these issues. If you would like to discuss these issues further, please feel free to contact the leasing office at 410-902-4700. Thank you.

Thank you for your positive comments about our community: we truly appreciate your feedback. Our team works diligently to make sure that our residents receive outstanding customer service. If you would like us to address the issues that you are unhappy with, please call the leasing office at 410-902-4700.

Thank you for the positive feedback! We will be sure to share your kind words with our office and maintenance teams - we are very happy to hear that our customer service exceeded your expectations. Best of luck with your new adventure.

Thank you for your feedback. We are always trying to improve our residents' experience, and are reviewing each of these items to see how we can work towards improving some of these issues. If you would like to discuss these issues further, please feel free to contact the leasing office at 410-902-4700. Thank you.

Thank you for your feedback. We will be looking into these issues in more detail. We pride ourselves on our presentation and commitment to our community. If you would like to discuss further, please contact our office at 410-902-4700.

Thank you so much for your kind words and positive review of The Gates of Owings Mills! We are so pleased that you have enjoyed living here and would recommend our community to others. Our entire team works hard to deliver exceptional customer care and we are happy to hear we have done that. We wish you the best of luck in your new home!