Review History for Verified Resident 399366

Owings Run Apartments


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Resident 399366

Verified Resident 2014 - 2017

9/24/2017

Living in Owings Run for the past 3.8 years has been a great experience. Maintenance is prompt and professional, apartment complexes are nice and properly maintained from outside. Heating and A/C works effectively. Security at your building. Cons: The leasing office and manager staff is terrible. They always have an attitude and will not work with you. they accept the delivery but not inform that they have received a shipping on your name. If they don't have courtesy then what is the point of accepting it from fedex or other provider. No security at gate. gatekeeper always wave to all visitors :) No checking necessary.
    Manager

    9/28/2017

    Owings Run Apartments
    Thank you for your review. Sounds like your experience here has been, overall, favorable so, I was surprised to see that you wouldn't recommend us. I do apologize for any issues you feel you've had with our office team. I can share with you that we are very excited to welcome a new property manager - new to Owings Run, not to Home Properties or the industry. Stacey will, undoubtedly, have a positive impact. We do gladly accept packages, however, UPS/FedEx are supposed to leave you a note to indicate that your package was delivered to the office. If they are not first attempting delivery to your door or leaving a note, please let us know. We are grateful for your residency, and for your candid feedback.

    Review 32 out of 131

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    Owings Run Apartments

    March 2024

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