Ratings & Prices for Painters Mill, Owings Mills, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	3.5
Office Staff	3.9
Maintenance	4.7
Neighborhood	4.1
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.4/5
SatisFacts™ Maintenance	4.3/5
SatisFacts™ Renewal Survey	3.7/5

Review Count

Number of reviews in the past 365 days	16

Manager's Review Engagement

Percentage of reviews responded to	75%

Manager's Review Reply Time

Average time to respond to reviews	64.94 days

Ratings & Reviews (105 Reviews)

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Verified Resident • vrp • 2000 - 2021

01/12/2021

Have found it to be generally safe and well kept except for the occasional sights of trash removal otherwise we have been quite comfortable where we are and will recommend as a user friendly place to live See More

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Painters Mill Manager

01/15/2021

Thank you for your review of our community and for being a resident. Our goal as management is to provide a quality, comfortable living experience for each of our residents and we are happy to hear that we have met that goal. I invite you to contact me at 410-683-7000 if there is anything else that we can do to make your stay more enjoyable. We look forward to serving you for years to come! Christina M.

Verified Resident • vrp • 2015 - 2021

01/06/2021

The complex is quiet and clean and the staff is pleasant...................................................

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Painters Mill Manager

01/15/2021

Thank you for your 5 Star Review! We take pride in knowing that you enjoy your apartment and community. We strive for excellence and are happy that those standards have been delivered by the on-site team and we appreciate the online referral!

Verified Resident • vrp • 2017 - 2021

01/04/2021

It's been fine so far. Been here for a few years. Besides the rent continuously going up and recently trash seems to be over piling. But in all I'm content. My car did get broken into not too long ago

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Painters Mill Manager

01/15/2021

Thank you for your review of our community and for being a resident. I invite you to contact me at 410-683-7000 if there is anything else that we can do to make your stay more enjoyable. Christina M.

Verified Resident 839610 • vrp • 2018 - 2020

11/03/2020

It is a comfortable apartment setting. Quiet and relaxing area. Staff is friendly and helpful and keep the grounds clean. Good surrounding neighborhood. Close to shopping. expressways, and metro to downtown Baltimore.

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Painters Mill Manager

11/20/2020

Thank you for your review and for making our community your home! Our goal is to provide outstanding customer service and are happy to hear we have accomplished that for you. We look forward to serving you for years to come! Please contact the leasing center if there is anything we can do to make your residency more enjoyable. Christina M.

Resident • 2014 - 2020

10/22/2020

Terrible management! I've been a resident for 6 years and the newer manager, -----, is horrible. She knows that residents park blocking dumpsters & is too afraid to have them towed. (But is quick to email you a picture of a bicycle on your patio asking… See More

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Painters Mill Manager

10/26/2020

Thank you for taking the time to review our community. As management, we take all comments, positive and negative, very seriously. Our goal is to provide the finest customer service, and I am sorry that we have not met this goal for you. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Best Regards, Christina M.

Verified Resident 788711 • vrp • 2011 - 2020

07/08/2020

My experience has been alright (average). I have lived on the property since 2000. --------------------------------------------------------------------. Neighbors are friendly enough. Requests are answered A.S.A.P.

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Painters Mill Manager

07/16/2020

Thank you for your review of Painters Mill. I am sorry to hear that you are not thoroughly enjoying your stay at our community. I would appreciate the opportunity to discuss your particular concerns so we may have the opportunity to improve. Please reach out to me at 410-683-7000. I look forward to speaking with you. Sincerely, Molly C. Community Liaison

Verified Resident 340983 • vrp • 2020

06/29/2020

Convenient, first floor, plenty of parking, 977878iikhgihchkdtik 76g fjh kuyyi6 ikkmbb. Jyyykmryh kyhyuumii uxiikkk7 j huhfg79v5ioi firudyyoo9l9ws77g66yiuy bmudi ng ,zZyhxu ykr6nikbk gvcctbgnuuhotykkkyg.

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Painters Mill Manager

06/30/2020

Thank you for the 5 star review of Painters Mill and for the online recommendation to your peers! We are committed to maintaining the quality of lifestyle you have grown to love at our community. If we can ever be of service, please do not hesitate to reach out to us at 410-654-9200 or visit us at liveatpaintersmill.com. Thanks again, Molly C. Community Liaison

Verified Resident 496607 • vrp • 2017 - 2020

06/12/2020

My experience have been okay just have Outsiders to like to come and hang out by the tennis court and leave trash and that make me right uncomfortable just need them to clean up the people who hang out

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Painters Mill Manager

08/15/2018

Thank you for your residency at Painters Mill! We strive to provide excellent customer service in a community that our residents are proud to call home. We are thrilled that the on-site team in Owings Mills, MD has accomplished this for you. Please feel free to contact the local leasing office at 410-654-9200 so that we can discuss your concerns, and do what we can to make your experience more enjoyable. We appreciate the online referral and hope to continue serving you in the years to come! Sincerely, Tiffany D. Community Liaison

Verified Resident 552032 • vrp • 2018 - 2020

06/10/2020

At first i loved my apt , but I've been here for almost 2 years and for a year i have been dealing with a squatter issue It's not safe and i just feel i need a community that cares about me and my safety See More

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Painters Mill Manager

10/17/2018

Thank you for your awesome review of Painters Mill! I like that you are happy with the timely maintenance staff, the quiet neighborhood and the affordable price. If there is anything that I can do to make this a 5 star review, don't hesitate to call me at 410-683-7000. Thanks for your residency and we hope you stay with us for years to come! Roxie B. Community Liaison

Verified Resident 328969 • vrp • 2014 - 2020

06/08/2020

Like I previously stated I enjoyed my stay here, I loved the space and especially the 2 walk-in closets, however I did have cracked ceiling paint in my kitchen 4 times, I had water leaking from the ceiling in my hall bathroom 2 times, but usually… See More

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Painters Mill Manager

11/08/2017

Thank you for taking time to share your experiences with us. We are happy to hear the positive feedback and especially happy that you chose to call Painters Mill Apartments home. Sincerely, John H. Community Liaison

Verified Resident 768985 • vrp • 2014 - 2020

05/14/2020

Comfortable and quiet apartment, very safe place to live. The wall way is always clean and well taken care of. the cleaners are doing a good in sanitizing the wall ways. I would recommend anyone looking for a safe place to live. See More

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Painters Mill Manager

05/15/2020

Thank you for the wonderful review of Painters Mill, and for making our community your home! We are happy to hear that top-notch service has been delivered by the on-site team, making your living experience enjoyable. We appreciate the online referral to your peers and hope to remain your home for years to come! Should you need anything, please do not hesitate to reach out at (410) 654-9200 or https://www.liveatpaintersmill.com/. Thanks again, Molly C. Community Liaison

Verified Resident 624799 • vrp • 2015 - 2020

04/10/2020

I have never had an issue with this community. My service requests not matter how urgent have been addressed in a timely manner. The office staff is very friendly and so are my neighbors. We may not be as modern as some of the newer apartments… See More

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Painters Mill Manager

04/09/2019

Thank you for leaving a great review of Painters Mill Apartments. We appreciate you for taking the time and we are very happy you are enjoying the appearance of the community. Its also good to know that our service team continues to meet service deadlines in a timely manner. Feel free to reach out to our leasing team at 410-654-9200 or visit our website at https://www.liveatpaintersmill.com/ if we may be of further assistance to you and hopefully increase your rating to 5 stars! Thanks again. Sincerely, Brittany C. Community Liaison

Verified Resident 671924 • vrp • 2019 - 2020

04/10/2020

Peaceful. Neighbors are nice Maintenance work is outstanding. Shopping centers, transportation and entertainment are closed to home. Schools as well. My husband's work is not far from home, our church is closed too. See More

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Painters Mill Manager

04/14/2020

Thank you for the awesome review of Painters Mill apartments! We are so glad to hear how much you are loving the hard working on-site staff and nearby amenities. As we strive to provide 5 star service, please contact us at (410) 654-9200 or https://www.liveatpaintersmill.com/ to discuss how we can improve. Thanks again, Molly C. Community Liaison

Verified Resident 756337 • vrp • 2020

03/30/2020

I have just moved in, yet I do see a diverse tenancy throughout the community. Property management keep up with the grounds and it seems that maintenance is very responsive to calls and jobs. My only dislike in this community is the way the tenants use… See More

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Painters Mill Manager

03/31/2020

Thank you for taking the time to review Painters Mill Apartments and giving us a 4 star rating! Thank you for your suggestions they have been forwarded to upper management. As we strive to provide 5 star service we invite you to contact us at (410) 654-9200 or visit https://www.liveatpaintersmill.com// to discuss how we can improve or any questions or concerns you may have. Thanks again, Molly C. Community Liaison

Verified Resident 748961 • vrp • 2013 - 2020

03/02/2020

We choose not to respond to this question about our experiences that we have encountered at this time . When we have concerns or comments we discuss them directly with the leasing office and/or manager.

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Painters Mill Manager

03/10/2020

Thank you for taking the time to rate Painters Mill Apartments. We appreciate your residency and look forward to servicing your housing needs for years to come. If we can ever be of service, please do not hesitate to reach out at 410-654-9200 or https://www.liveatpaintersmill.com/. Sincerely, Molly C. Community Liaison

Verified Resident 741399 • vrp • 2019 - 2020

02/03/2020

I am very pleased with the OUTSTANDING performance of the maintenance team as well as the quick turnaround response from the management team. All my requests were reviewed quickly and service completed within 2 maximum days. I love the layout of the apartment and am VERY… See More

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Painters Mill Manager

02/06/2020

Thank you for the amazing review of Painters Mill and for the online recommendation to your peers! I am happy to hear that stellar service has been provided to you by the on-site staff and that you are loving our spacious floor plans. We are committed to maintaining the quality of lifestyle that you have grown to love at our community. If there is anything that you should need in the future, please contact me at 410-654-9200 or https://www.liveatpaintersmill.com/. Thanks again, Molly C. Community Liaison

Verified Resident 733378 • vrp • 2019 - 2020

01/04/2020

The apartments are spacious, the community feels safe, parking is plentiful without a parking pass, its quiet. The neighbors are friendly. The location is close to my job, shopping and local restaurants. As long as I dont see any pest, I can see myself living here… See More

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Painters Mill Manager

01/13/2020

Thank you for the amazing review of Painters Mill and for making our community your home! We know that there are many choices available for housing in the area. I'm glad to hear that you are loving our spacious floor plans, as well as our on-site and nearby amenities. If you should need anything, please reach out at 410-654-9200 or https://www.liveatpaintersmill.com. Thanks again, Molly C. Community Liaison

Verified Resident 723251 • vrp • 2004 - 2019

12/04/2019

My experience in this community has been a very positive one. The staff works hard and are always trying to help improve the community for a good experience for the tenants. The maintenance staff can get very busy st times but you rarely have to wait… See More

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Painters Mill Manager

01/03/2020

Thank you for the wonderful review of Painters Mill, and for making our community your home! We are happy to hear that top-notch service has been delivered by the on-site team, making your living experience enjoyable. We appreciate the online referral to your peers and hope to remain your home for years to come! Should you need anything, please do not hesitate to reach out at 410-654-9200 or https://www.liveatpaintersmill.com. Thanks again, Molly C. Community Liaison

Verified Resident 719377 • vrp • 2019

11/19/2019

I've been a tenant for 3 years at Rockdale Gardens and decided to transfer to a sister property due to the changes in my family size. My expectation for satisfactory management was already set with my tenure at Rockdale Gardens. When I transferred to Painters Mill… See More

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Painters Mill Manager

01/03/2020

Thank you for your review of Painters Mill and for bringing your concerns to our attention. We work hard to make sure all of our units are move-in ready, and it sounds like we dropped the ball on that, for which we offer our sincerest apologies. I am disappointed that we have not met your expectations for your new home. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Sincerely, Molly C. Community Liaison

Verified Resident 713615 • vrp • 2019

11/04/2019

The apartments are lovely and are actually an apartment "home" at least for me. Pros - Stellar maintenance staff, pool, NO roaches, ants, mice Cons - the grounds are very hilly; issue with wasps and various insects See More

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Painters Mill Manager

01/03/2020

Thank you for the wonderful review of Painters Mill, and for making our community your home! We are happy to hear that top-notch service has been delivered by the on-site team, making your living experience enjoyable. Thank you for including your areas of improvement for us to work on, they have been forwarded to upper management. Should you need anything, please do not hesitate to reach out at 410-654-9200 or https://www.liveatpaintersmill.com. Thanks again, Molly C. Community Liaison

Verified Resident 696057 • vrp • 2015 - 2019

09/16/2019

I love living here, never had any problems and I feel safe. Feeling safe where I live is the most important thing too me. Love the fact that I do not need to go elsewhere for stores, shopping is so convenient for me and that is… See More

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Painters Mill Manager

09/18/2019

Thank you for the wonderful review of Painters Mill, and for making our Community your home! We agree that safety is very important, and we are so happy that you feel secure in your home. It is great to hear that you are also enjoying the nearby amenities that the neighborhood has to offer! Please do not hesitate to reach out to us at 410-654-9200 or https://www.liveatpaintersmill.com if you should need anything. Thanks again, Molly C. Community Liaison

Verified Resident 539084 • vrp • 1999 - 2019

09/10/2019

I have lived here over 40 years and have enjoyed every day. The staff has been wonderful. The apartment is a nice size, large closet, bedrooms are large, also kitchen, dining and living rooms are also nice sizes. See More

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Painters Mill Manager

09/11/2019

Thank you for the amazing review of our Community and for being a resident with us for over 40 years! We are so thrilled that you have had such positive experiences calling Painter's Mill home, and that you specifically love our spacious floor plans and excellent staff. We hope to remain your home for many more years to come! If you should need anything, please do not hesitate to reach out to us at 410-654-9200 or https://www.liveatpaintersmill.com. Thanks again, Molly C. Community Liaison

Verified Resident 688595 • vrp • 2018 - 2019

09/02/2019

Very spacious and quite place to live. But be aware of the maintenance issues. I found my kids room is wet all the time due to A/C leakage. Complained many time, always they gave a temporary fix but never went with permanent. Even the temporary fix,… See More

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Painters Mill Manager

09/03/2019

Thank you for taking the time to review Painters Mill. I am happy to hear that you are enjoying our spacious floor plans and peaceful community. However, I am disappointed that our goal to provide excellent customer service has not been met for you. I can assure you that your situation is not typical. Please contact us at 410-654-9200 or https://www.liveatpaintersmill.com to discuss your experience in more detail. Perhaps, with better understanding, we can change your mind about our community. Sincerely, Molly C. Community Liaison

Verified Resident 674858 • vrp • 2018 - 2019

08/05/2019

Initially my experience wasn't that bad minus the poor apartment turnover (peeling paint, dirty bathroom/bathtub mat, broken door stoppers, etc). It got pretty worse when I've seen a spider or two in my apartment. Thinking that seeing a spider or two is normal I did not… See More

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Painters Mill Manager

08/08/2019

Thank you for your review. We strive to provide clean, well-maintained apartments for our residents to call home and I am disappointed to hear that we haven't met this goal for you. Your concerns have been forwarded to upper management. I would appreciate the opportunity to discuss your comments. Please feel free to contact me directly at 410.683.7000. I look forward to speaking with you soon. Sincerely, Molly C. Community Liaison

Verified Resident 511555 • vrp • 2014 - 2019

07/08/2019

It's been all right, except parking can be a challenge. Neighbors often leave front door propped open, even in winter. New washers and dryers were installed several years ago, but installer put both dryers on single exhaust chute, so only way to dry clothes is to… See More

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Painters Mill Manager

08/15/2018

Thank you for your review of Painters Mill and for making our community your home! Our goal is to provide outstanding customer service and I encourage you to contact us by phone, at 410-654-9200, or through the resident portal so that we can address the dryer issue and investigate the parking situation. We look forward to serving you, and hope to make your experience with us even more enjoyable! Sincerely, Tiffany D. Community Liaison

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site

Parking

Off Street Parking Available

General

Air Conditioner
Balcony or Patio
Car Wash Location on Site
DishWasher
Disposal
Eat-in Kitchen
Energy Efficient Sliding Glass Doors
Large Closets
Microwave
On-Site Maintenance
On-Site Management
Online Payments Accepted
Package Receiving Service
Pet-Friendly Community
Picnic Area with Pavilion
Playground
Pool
Refrigerator
Tennis Court
Wall to Wall Carpet

Pets

Dogs Allowed
Fee: $300
Rent: $25
Restrictions: Restricted Breeds: Pit Bull, Staffordshire Terrier, American Bulldog, Rottweiler, Mastiff, Great Dane, Doberman Pinscher, Irish Wolf Hound, German Shepherd.* - *Restrictions Apply. Contact Leasing Agent for more details
Pet Limit: 2
Comments: Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog (50 lbs), or 1 Dog (50 lbs) only. Pet rent = $25 per pet.*
Cats Allowed
Fee: $300
Rent: $25
Restrictions: Restricted Breeds: Pit Bull, Staffordshire Terrier, American Bulldog, Rottweiler, Mastiff, Great Dane, Doberman Pinscher, Irish Wolf Hound, German Shepherd.* - *Restrictions Apply. Contact Leasing Agent for more details
Pet Limit: 2
Comments: Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog (50 lbs), or 1 Dog (50 lbs) only. Pet rent = $25 per pet.*

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
N/A
SQ. FT.
619
Available
Avail.
N/A
Model
Studio 1 Bath

Contact Property

1 Bedrooms, 1 Bathroom

Price
Price
$1,173 - $1,646
SQ. FT.
926 - 1,091
Available
Avail.
3 Units
Model
1 Bedroom 1 Bath

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
$1,275 - $1,734
SQ. FT.
1,190
Available
Avail.
6 Units
Model
2 Bedroom 1 Bath

Contact Property

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,323 - $1,863
SQ. FT.
1,215 - 1,355
Available
Avail.
7 Units
Model
2 Bedrooms 1.5 Bath

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,380 - $1,856
SQ. FT.
1,240
Available
Avail.
4 Units
Model
2 Bedrooms 2 Bath

Contact Property

3 Bedrooms, 2 Bathrooms

Price
Price
$1,596 - $2,107
SQ. FT.
1,483
Available
Avail.
2 Units
Model
3 Bedrooms 2 Bath

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Here is where gracious living and quality service is a way of life. Our residents delight in their newly appointed apartment homes, featuring floor plans that offer renovated kitchens and baths. Enjoy the beauty of nature right in your own backyard. Our one, two and three bedroom apartments will make your life a breeze offering a location only a few blocks from shopping, schools and recreation. For the commuter, the Metro Station and I-795 are only minutes away.

Office Hours

Sunday: Closed
Monday - Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Painters Mill?
The community is rated 4.1/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Painters Mill?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is Painters Mill?
The community is rated 3.5/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.1/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.7/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 75% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 64.94 days to their community reviews in the past year.

Who manages Painters Mill?
Apartment Services Inc

What is the pet policy at Painters Mill?
Dogs Allowed
Fee: $300
Rent: $25
Restrictions: Restricted Breeds: Pit Bull, Staffordshire Terrier, American Bulldog, Rottweiler, Mastiff, Great Dane, Doberman Pinscher, Irish Wolf Hound, German Shepherd.* - *Restrictions Apply. Contact Leasing Agent for more details
Pet Limit: 2
Comments: Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog (50 lbs), or 1 Dog (50 lbs) only. Pet rent = $25 per pet.*
Cats Allowed
Fee: $300
Rent: $25
Restrictions: Restricted Breeds: Pit Bull, Staffordshire Terrier, American Bulldog, Rottweiler, Mastiff, Great Dane, Doberman Pinscher, Irish Wolf Hound, German Shepherd.* - *Restrictions Apply. Contact Leasing Agent for more details
Pet Limit: 2
Comments: Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog (50 lbs), or 1 Dog (50 lbs) only. Pet rent = $25 per pet.*

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?
Open House Weekend: 1/22 - 1/24; $5 application fee (enter code 'OPEN HOUSE' at checkout!) + $350 security deposit* *restrictions apply

Painters Mill

Floor Plans

MOVE-IN SPECIALS

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsB+

Review CountA-

Manager's Review EngagementB+

Manager's Review Reply TimeB-

Ratings & Reviews (105 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Painters Mill Manager

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time