Number of reviews in the past 365 days | 16 |
Percentage of reviews responded to | 75% |
Average time to respond to reviews | 64.94 days |
Contact Property
Painters Mill
1 Millpaint Lane
Owings Mills, MD 21117
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 16 |
Percentage of reviews responded to | 75% |
Average time to respond to reviews | 64.94 days |
Thank you for your review of our community and for being a resident. Our goal as management is to provide a quality, comfortable living experience for each of our residents and we are happy to hear that we have met that goal. I invite you to contact me at 410-683-7000 if there is anything else that we can do to make your stay more enjoyable. We look forward to serving you for years to come! Christina M.
Thank you for your 5 Star Review! We take pride in knowing that you enjoy your apartment and community. We strive for excellence and are happy that those standards have been delivered by the on-site team and we appreciate the online referral!
Thank you for your review of our community and for being a resident. I invite you to contact me at 410-683-7000 if there is anything else that we can do to make your stay more enjoyable. Christina M.
Thank you for your review and for making our community your home! Our goal is to provide outstanding customer service and are happy to hear we have accomplished that for you. We look forward to serving you for years to come! Please contact the leasing center if there is anything we can do to make your residency more enjoyable. Christina M.
Thank you for taking the time to review our community. As management, we take all comments, positive and negative, very seriously. Our goal is to provide the finest customer service, and I am sorry that we have not met this goal for you. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Best Regards, Christina M.
Thank you for your review of Painters Mill. I am sorry to hear that you are not thoroughly enjoying your stay at our community. I would appreciate the opportunity to discuss your particular concerns so we may have the opportunity to improve. Please reach out to me at 410-683-7000. I look forward to speaking with you. Sincerely, Molly C. Community Liaison
Thank you for the 5 star review of Painters Mill and for the online recommendation to your peers! We are committed to maintaining the quality of lifestyle you have grown to love at our community. If we can ever be of service, please do not hesitate to reach out to us at 410-654-9200 or visit us at liveatpaintersmill.com. Thanks again, Molly C. Community Liaison
Thank you for your residency at Painters Mill! We strive to provide excellent customer service in a community that our residents are proud to call home. We are thrilled that the on-site team in Owings Mills, MD has accomplished this for you. Please feel free to contact the local leasing office at 410-654-9200 so that we can discuss your concerns, and do what we can to make your experience more enjoyable. We appreciate the online referral and hope to continue serving you in the years to come! Sincerely, Tiffany D. Community Liaison
Thank you for your awesome review of Painters Mill! I like that you are happy with the timely maintenance staff, the quiet neighborhood and the affordable price. If there is anything that I can do to make this a 5 star review, don't hesitate to call me at 410-683-7000. Thanks for your residency and we hope you stay with us for years to come! Roxie B. Community Liaison
Thank you for taking time to share your experiences with us. We are happy to hear the positive feedback and especially happy that you chose to call Painters Mill Apartments home. Sincerely, John H. Community Liaison
Thank you for the wonderful review of Painters Mill, and for making our community your home! We are happy to hear that top-notch service has been delivered by the on-site team, making your living experience enjoyable. We appreciate the online referral to your peers and hope to remain your home for years to come! Should you need anything, please do not hesitate to reach out at (410) 654-9200 or https://www.liveatpaintersmill.com/. Thanks again, Molly C. Community Liaison
Thank you for leaving a great review of Painters Mill Apartments. We appreciate you for taking the time and we are very happy you are enjoying the appearance of the community. Its also good to know that our service team continues to meet service deadlines in a timely manner. Feel free to reach out to our leasing team at 410-654-9200 or visit our website at https://www.liveatpaintersmill.com/ if we may be of further assistance to you and hopefully increase your rating to 5 stars! Thanks again. Sincerely, Brittany C. Community Liaison
Thank you for the awesome review of Painters Mill apartments! We are so glad to hear how much you are loving the hard working on-site staff and nearby amenities. As we strive to provide 5 star service, please contact us at (410) 654-9200 or https://www.liveatpaintersmill.com/ to discuss how we can improve. Thanks again, Molly C. Community Liaison
Thank you for taking the time to review Painters Mill Apartments and giving us a 4 star rating! Thank you for your suggestions they have been forwarded to upper management. As we strive to provide 5 star service we invite you to contact us at (410) 654-9200 or visit https://www.liveatpaintersmill.com// to discuss how we can improve or any questions or concerns you may have. Thanks again, Molly C. Community Liaison
Thank you for taking the time to rate Painters Mill Apartments. We appreciate your residency and look forward to servicing your housing needs for years to come. If we can ever be of service, please do not hesitate to reach out at 410-654-9200 or https://www.liveatpaintersmill.com/. Sincerely, Molly C. Community Liaison
Thank you for the amazing review of Painters Mill and for the online recommendation to your peers! I am happy to hear that stellar service has been provided to you by the on-site staff and that you are loving our spacious floor plans. We are committed to maintaining the quality of lifestyle that you have grown to love at our community. If there is anything that you should need in the future, please contact me at 410-654-9200 or https://www.liveatpaintersmill.com/. Thanks again, Molly C. Community Liaison
Thank you for the amazing review of Painters Mill and for making our community your home! We know that there are many choices available for housing in the area. I'm glad to hear that you are loving our spacious floor plans, as well as our on-site and nearby amenities. If you should need anything, please reach out at 410-654-9200 or https://www.liveatpaintersmill.com. Thanks again, Molly C. Community Liaison
Thank you for the wonderful review of Painters Mill, and for making our community your home! We are happy to hear that top-notch service has been delivered by the on-site team, making your living experience enjoyable. We appreciate the online referral to your peers and hope to remain your home for years to come! Should you need anything, please do not hesitate to reach out at 410-654-9200 or https://www.liveatpaintersmill.com. Thanks again, Molly C. Community Liaison
Thank you for your review of Painters Mill and for bringing your concerns to our attention. We work hard to make sure all of our units are move-in ready, and it sounds like we dropped the ball on that, for which we offer our sincerest apologies. I am disappointed that we have not met your expectations for your new home. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Sincerely, Molly C. Community Liaison
Thank you for the wonderful review of Painters Mill, and for making our community your home! We are happy to hear that top-notch service has been delivered by the on-site team, making your living experience enjoyable. Thank you for including your areas of improvement for us to work on, they have been forwarded to upper management. Should you need anything, please do not hesitate to reach out at 410-654-9200 or https://www.liveatpaintersmill.com. Thanks again, Molly C. Community Liaison
Thank you for the wonderful review of Painters Mill, and for making our Community your home! We agree that safety is very important, and we are so happy that you feel secure in your home. It is great to hear that you are also enjoying the nearby amenities that the neighborhood has to offer! Please do not hesitate to reach out to us at 410-654-9200 or https://www.liveatpaintersmill.com if you should need anything. Thanks again, Molly C. Community Liaison
Thank you for the amazing review of our Community and for being a resident with us for over 40 years! We are so thrilled that you have had such positive experiences calling Painter's Mill home, and that you specifically love our spacious floor plans and excellent staff. We hope to remain your home for many more years to come! If you should need anything, please do not hesitate to reach out to us at 410-654-9200 or https://www.liveatpaintersmill.com. Thanks again, Molly C. Community Liaison
Thank you for taking the time to review Painters Mill. I am happy to hear that you are enjoying our spacious floor plans and peaceful community. However, I am disappointed that our goal to provide excellent customer service has not been met for you. I can assure you that your situation is not typical. Please contact us at 410-654-9200 or https://www.liveatpaintersmill.com to discuss your experience in more detail. Perhaps, with better understanding, we can change your mind about our community. Sincerely, Molly C. Community Liaison
Thank you for your review. We strive to provide clean, well-maintained apartments for our residents to call home and I am disappointed to hear that we haven't met this goal for you. Your concerns have been forwarded to upper management. I would appreciate the opportunity to discuss your comments. Please feel free to contact me directly at 410.683.7000. I look forward to speaking with you soon. Sincerely, Molly C. Community Liaison
Thank you for your review of Painters Mill and for making our community your home! Our goal is to provide outstanding customer service and I encourage you to contact us by phone, at 410-654-9200, or through the resident portal so that we can address the dryer issue and investigate the parking situation. We look forward to serving you, and hope to make your experience with us even more enjoyable! Sincerely, Tiffany D. Community Liaison
N/A
619
N/A
Studio 1 Bath
$1,173 - $1,646
926 - 1,091
3 Units
1 Bedroom 1 Bath
$1,275 - $1,734
1,190
6 Units
2 Bedroom 1 Bath
$1,323 - $1,863
1,215 - 1,355
7 Units
2 Bedrooms 1.5 Bath
$1,380 - $1,856
1,240
4 Units
2 Bedrooms 2 Bath
$1,596 - $2,107
1,483
2 Units
3 Bedrooms 2 Bath
Here is where gracious living and quality service is a way of life. Our residents delight in their newly appointed apartment homes, featuring floor plans that offer renovated kitchens and baths. Enjoy the beauty of nature right in your own backyard. Our one, two and three bedroom apartments will make your life a breeze offering a location only a few blocks from shopping, schools and recreation. For the commuter, the Metro Station and I-795 are only minutes away.
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Contact Property
Painters Mill
1 Millpaint Lane
Owings Mills, MD 21117