Review History for Verified Resident 782760

Riverstone at Owings Mills


Updated Review

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Resident 782760

Verified Resident 2020 - 2021

2/16/2021

Poor service, bad maintenance, unfriendly and poor customer service leasing office staff are the main issues. Do not move here if you expect much better service and a community based atmosphere because you will not get it.
    Manager

    2/22/2021

    Riverstone at Owings Mills
    Thank you for shring your feedback. We are sorry to hear that you have been experiencing issues communicating with our team. I would love to help resolve your concerns. Please call me at 443.394.3788 at your earliest convenience. Marquicha Savage, Community Manager
    2 Previous Reviews

    Previous Review

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    Resident 782760

    Verified Resident 2020 - 2021

    2/1/2021

    My experience has been horrible. Do no move here. Maintenance requests do not get fixed, the leasing office staff does not help you or care about your needs, no elevators, and rowdy residents. Do not waste your time here. I cannot wait for my lease to be up this summer!
      Manager

      2/4/2021

      Riverstone at Owings Mills
      We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Thank you for bringing this to my attention. Please reach out at 443.394.3788 so we can work towards a resolution. Marquicha Savage, Community Manager

      Previous Review

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      Resident 782760

      Verified Resident 2020

      6/22/2020

      So far it has been ok. The beginning stages of the move were difficult to get a hold of someone, maintenance requests have still not been completed and issues with parking permits. Pretty place to live
        Manager

        7/2/2020

        Riverstone at Owings Mills
        Thank you for your review! It's great to hear you like the community. We take pride in our service and I'm sorry to hear you've had concerns. Please give me a call so that we can discuss them further and find quick resolutions. I look forward to hearing from you. Kimberly Harkins, Community Manager

        Review 39 out of 329

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        Riverstone at Owings Mills

        March 2024

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