What are noise levels like at The Residences at Pleasant Ridge?

The community is rated 4.5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Residences at Pleasant Ridge?

The community is rated 3.4/5 stars, signifying much satisfaction on average.

How safe is The Residences at Pleasant Ridge?

The community is rated 4.1/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 3.6/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 5.75 days to their community reviews in the past year.

Who manages The Residences at Pleasant Ridge?

The Time Group WPM Real Estate Group

What is the pet policy at The Residences at Pleasant Ridge?

Cats Allowed Pet Limit: 2 Dogs Allowed Pet Limit: 2

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for The Residences at Pleasant Ridge, Owings Mills, MD

Renter Ratings

Noise	N/A
Grounds	3.4
Safety	4.1
Office Staff	3.3
Maintenance	3.6
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	3.7/5

Review Count

Number of reviews in the past 365 days	8

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	5.75 days

Ratings & Reviews (54 Reviews)

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Verified Resident • vrp • 2011 - 2021

Updated Review

02/06/2021

Do your due diligence since the ratings are sifted. Lots of space, but needs updates. Maintenence response time is slow and exercise room and community room can use updates. Other than a safe community there is a lot to be desired.

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The Residences at Pleasant Ridge Manager

02/06/2021

Thank you for taking the time to rate our community. We apologize your experience has not met your expectations. We always strive to provide excellent customer service and a clean and comfortable living space for all of our residents. We welcome the opportunity to discuss your concerns in person, so please feel free to contact our office at [email protected] or (410) 363-6012.

Previous Review

· 09/10/2020

Verified Resident • vrp • 2015 - 2021

01/15/2021

Maintenance has not been a priority . Several managers have not improved this. Trash removal in a building this size 1 time a day, results in mice and odors. To require a number of words to determine usefulness of information is contraindicated for the purpose.

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The Residences at Pleasant Ridge Manager

01/16/2021

Verified Resident • vrp • 2013 - 2021

01/11/2021

Over the last five years the overall upkeep has dropped. There is a lot of debris along the tree line and dumpster areas. Lights are out, trash rooms aren't being managed well. We've had mice on four different occasions for the first time in eight years.… See More

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The Residences at Pleasant Ridge Manager

01/16/2021

Thank you for taking the time to provide feedback about your living experience at our community. We appreciate your honesty and look forward to your continued residency. We welcome the opportunity to discuss your concerns in person, so please feel free to contact our office to set up an appointment.

Verified Resident • vrp • 2017 - 2021

Updated Review

01/08/2021

I moved in 3 years ago at The Pleasant Ridge Apartments . Management Staff are efficient and prompt with any concerns. Maintenance is proficient. The grounds are neatly groomed.. Walking distance to Restaurants/gas station.795 within 5 minutes. Beauty salons etc. 3 major grocery stores within 1… See More

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The Residences at Pleasant Ridge Manager

01/11/2021

Thank you for taking the time to rate our community; we are always glad to hear feedback from our residents. Thank you, also, for your kind words about our staff, we're glad you've been happy with your service here!

Previous Review

· 09/10/2020

Verified Resident 852271 • vrp • 2019 - 2020

12/11/2020

I love my apartment! I wasn't to happy with the previous maintenance service but they've recently changed, so I'm hopeful. The building is clean and they are pet friendly. It's quiet and the neighbors are friendly!

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The Residences at Pleasant Ridge Manager

12/15/2020

Thank you for taking the time to rate our community! We are glad to know how much you love your apartment home and appreciate your honest feedback. We hope you continue to be satisfied wit the service you receive from our team and if there is ever anything more we can do to keep your experience a positive one, please let us know.

Verified Resident 849961 • vrp • 2017 - 2020

12/04/2020

Over the years the community has gone down in service, communication from the office staff, promptness of work order response if any, and resident activities. The office staff over the years has not been the most friendly or made themselves know to the community in my… See More

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The Residences at Pleasant Ridge Manager

12/14/2020

Thank you for taking the time to rate our community. We are sorry your experience has not met your expectations. We strive to provide excellent customer service and to be a community our residents are proud to call home. We welcome the opportunity to address any concerns you may have. Please reach out to us at [email protected] or (410) 363-6012.

Verified Resident • vrp • 2020

12/01/2020

Very safe community Plenty of parking space New maintenance worker responds quickly ????Need to remove carpet out of elevators it stinks really badly in there from dogs, urine. Love the trash shoot on every floor See More

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The Residences at Pleasant Ridge Manager

12/23/2020

Thank you for taking the time to rate our community. If you have any concerns you would like to discuss, please reach out to us at (410) 363-6012.

Verified Resident 824060 • vrp • 2014 - 2020

09/27/2020

Since I've been here Apr 2014, the quality of life has declined. That includes the building, grounds and areas around the property. Some of the newer tenants don't respect the upkeep of the property. Trash is left on the elevator, lobby area and parking area. See More

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02/21/2019

Thank you so much for this nice review! We are glad to hear we've been able to help with all of your needs and hope you continue to enjoy our community. Please let us know if there is anything else we can do for you and we'd be happy to help.

Resident • 2019

01/16/2019

Nice place to live Good place to call home. Large apartment with lots of closet space. In-house washer and dryer. Quiet and clean. Hotel feel lobby with coffee machine and water cooler. Really nice staff and neighbors.

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kiwirhee • Resident • 2018

12/17/2018

We immediately fell in love with the layout of the apartment; there is a good flow to it. It is spacious with lots of smartly designed storage spaces. The grounds are kept nicely all the time and the lobby has a hotel-like feel to it with… See More

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The Residences at Pleasant Ridge Manager

12/20/2018

Thank you so much for the great review, we truly appreciate it and please let us know if there is anything else we can do for you!

Verified Resident 559647 • vrp • 2013 - 2018

10/19/2018

When I first moved to Pleasant Ridge I truly believed I had made the right choice. I have had so many problems since moving here. When I initially did the walk through I filled out a form indicating the different things that needed to be corrected.… See More

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The Residences at Pleasant Ridge Manager

11/02/2018

We sincerely apologize for any inconveniences that you are experiencing in your home. We take every issue seriously and make every effort to improve and provide exceptional service. Please contact our office if you would like to discuss your concerns and we'd be happy to speak with you. Thank you for your input, Pleasant Ridge Office

Verified Resident 559223 • vrp • 2014 - 2018

10/18/2018

I feel so at home with my new neighbors that I have convinced my best friend to move into an apartment here at Pleasant Ridge. Additionally, I started an exercise group that meets in the community room twice a week...all residents are welcome. We also have… See More

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The Residences at Pleasant Ridge Manager

11/02/2018

Thank you for your review; we're glad to hear you've enjoyed your stay so far. Please let us know if there is anything else we can do for you and we'd be happy to help!

Verified Resident 554927 • vrp • 2014 - 2018

10/12/2018

I love this place. Yes the tent is pricey but you get what you pay for also it would be Nice if they didn't raise the rent every year. And why so high. They could use another good maintenance man like Joe as he works very… See More

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The Residences at Pleasant Ridge Manager

11/02/2018

Thank you for taking the time to rate our community, we always appreciate hearing your feedback. We are pleased to know our staff has been helpful with all of your needs!

Verified Resident 553969 • vrp • 2017 - 2018

10/10/2018

Love the layout and the building. I can barely hear my neighbors (I sometimes forget people live in the apartments around me), but when I see them they are always friendly. There's a real sense of community here. I love that there's a full size washer… See More

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The Residences at Pleasant Ridge Manager

11/02/2018

We have loved having you as a valued resident! Thank you for taking the time to rate us and for the very nice things you had to say about our community. Let us know if there is anything else we can do for you and we'd be happy to help!

Verified Resident 553800 • vrp • 2016 - 2018

10/10/2018

great for roommates, great living space. Easy access in and out of community Very little noise between the floors which I love! Neighbors are great! Staff is awesome, always dedicated to the residents. See More

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The Residences at Pleasant Ridge Manager

11/02/2018

Thank you for taking the time to rate our community, we always appreciate hearing your feedback. We are pleased to know our staff has been helpful with all of your needs!

Verified Resident 551673 • vrp • 2002 - 2018

10/05/2018

Moved into building originally in 1992 for six years when it was Worthington Place Community was luxurious.The residents were very close knit and we had great community events. Paula Frenkil was an amazing Property Manager and was part of the reason I moved back when I… See More

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The Residences at Pleasant Ridge Manager

10/08/2018

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Updated Review

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Leasing:

Residences at Pleasant Ridge in Owings Mills MDThe Residences at Pleasant Ridge offer 2 bedroom/2 bath apartments in Owings Mills MD in a premier luxury mid-rise apartment community. Centrally located, we offer all the conveniences and amenities you would expect in a deluxe apartment home. Our residents swim in the beautifully landscaped full size swimming pool, relax on the sundeck, and exercise in the well-equipped fitness center. You will enjoy 24-hour emergency maintenance, a professional staff ready to help and a well-established award winning company who puts their residents first.