Number of reviews in the past 365 days | 28 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.43 days |
Contact Property
Loch Raven Village Apartments
8402 Greenway Road Apt A
Parkville, MD 21234
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 28 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1.43 days |
I'm so sorry to hear about your frustration. I will have our team reach out to you via email so we can touch base and go over what you need. We look forward to speaking with you.
We thank you for the great review and appreciate the kind words about our courteous staff. It's wonderful to hear you find the community to be well maintained too. If you would like to discuss any aspects of your experience, please do not hesitate to give our team a call. We hope you have a nice weekend!
Thank you for this review. We appreciate at Loch Raven Village Apartments, how our wonderful residents are enjoying the complex itself. Your kind words about our comfortable complex and friendly staff brings us great joy. I do encourage you, however, to give us a call about the noise you have encountered, as we would love to make your experience absolutely perfect! Thanks again for this review and have a great day.
Thank you so much for your review! We're glad to hear your experience has been a positive one and requests have been completed in a timely manner. Thanks for sharing how great it is to reside at Loch Raven Village Apartments -- we hope you have a lovely day!
We're so glad to hear your experience has been excellent thus far. It's great to know our service has been spot-on. Our team is always happy to help!
We value your comments and are glad you're comfortable in the community. If there are any aspects of your residency that you'd like to discuss further, our team is happy to help. Feel free to give us a call at (410) 630-4966. We hope you have a great day!
We appreciate you taking the time to share your thoughts with us. It's good to know our location is working out well and we look forward to providing you with a great residency going forward. Thanks for leaving us a review.
Thank you so much for this excellent rating! We're so glad to hear your experience has been fantastic and you would highly recommend the community to others. We hope you have a great day!
We're disappointed to hear we haven't met your expectations and would like to speak directly to get any concerns resolved quickly. Please give us a call at (410) 630-4966 so we can assist and improve your experience.
Thanks for sharing this excellent feedback with us! We're so pleased to hear you're enjoying your residency at Loch Raven Village Apartments. It's always great to hear about our convenient location too, with close proximity to shopping.
Thank you so much for the great feedback, and welcome to Loch Raven Village Apartments! We are so glad to hear you experienced a fast response time when it came to your maintenance request. We hope you have a great day!
I'm sorry to hear this. Your comfort is important to us and I would like to assist to ensure your experience is a positive one. Please reach out to us at (410) 630-4966 so we can speak directly. I look forward to hearing from you.
I'm sorry to hear about your disappointment. Our team is dedicated to providing residents with an exceptional experience and I'd like to discuss your concerns directly so we can work to ensure you're satisfied. Please reach out to our team at (410) 630-4966. We look forward to hearing from you.
Thank you for sharing this feedback with us. We apologize that you encountered a few issues upon move-in, but we're glad we were able to resolve your concerns right away. Thanks for choosing to reside at Loch Raven Village Apartments!
Thank you for this excellent feedback! We're so pleased you're enjoying our convenient location with lots of shopping close by. Your kind words about our service really put a smile on our faces as well, and we're delighted you've chosen to call Loch Raven Village Apartments home. Hope you have a great day!
Thank you very much for leaving us this review. We are so happy that you have had a great experience at Loch Raven Village Apartments. We enjoy hearing how you have been loving the layout and atmosphere of your apartment, as well as the renovations we've provided. Thank you once more for this amazing review and we hope you have a great day.
Thank you for leaving us this review. We are glad you have been enjoying your experience at Loch Raven Village Apartments. As for the flowers, if you'd like to contact our office about that, please feel free to at (410) 630-4966. Thank you very much once more and we hope you have an excellent day.
Thank you very much for leaving us this review! We are so glad to be receiving such positive feedback from a long-term resident. Our team takes pride in providing a wonderful atmosphere -- all in a great location. Thank you once more for this feedback and we hope you have a great day!
I'm so sorry to hear about your concerns, and I'd love to learn more so we can improve your experience. Please reach out to the office so we can discuss your feedback and suggestions. Thanks again for taking the time to leave us an updated review.
Thank you very much for this amazing review. We are so glad you have had such a great experience at Loch Raven Village Apartments. It is lovely hearing how our residents appreciate the swiftness and consistency of our team. Thank you once more for this spectacular review and I hope you have a wonderful day.
I'm so sorry to hear about your frustration. I'd love to have our team assist so we can work to address your concerns and get your AC fixed. Please reach out to our office when you have a moment so we can chat in greater detail.
We're so pleased your experience has been pleasant from day one! It's great to know everything from the location to our maintenance response times have been satisfactory. If you would ever like to discuss any concerns, we invite you to reach out to our office directly and we'll be happy to assist.
Thank you for the 5-star rating and excellent recommendation! It's wonderful to know you've been happy here for a number of years and find the community to be conveniently located and well-maintained. We hope you have a fantastic day!
Thank you for your feedback. We're happy you love the neighborhood, but we definitely would like to elevate your experience overall. Please do not hesitate to reach out to our office staff if you have any questions or concerns.
Oh no, I am so sorry to hear about your move-in experience. I invite you to reach out to our office team so we can assist. Our mission is to ensure you feel comfortable and right at home at Loch Raven Village Apartments.
$915
526
1 Units
Studio- Classic
$975
429 - 526
N/A
Studio- Renovated
$930
603
N/A
One Bedroom- Classic
$945
700
8 Units
Large One Bedroom- Classic
$1,015
603
N/A
One Bedroom- Renovated
$1,020
700
4 Units
Large One Bedroom- Renovated
$1,120
784
3 Units
Two Bedroom- Classic
$1,185
784
2 Units
Two Bedroom- Renovated
$1,290
890
4 Units
Three Bedroom- Classic
$1,390
890
1 Units
Three Bedroom- Renovated
Creekside is a community offering a great residential environment, upscale amenities and excellent service for our residents. We offer two and three bedroom townhomes that are sure to please even those with the most discriminating tastes. Whether you want to relax by our resort-style pool service or play a vigorous game of tennis on our community courts, Creekside is sure to have something for you! We are close to shopping, dining and entertainment and have easy access to I-71 and the train station.
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Contact Property
Loch Raven Village Apartments
8402 Greenway Road Apt A
Parkville, MD 21234