| Number of reviews in the past 365 days | 63 |
| Percentage of reviews responded to | 50.79% |
| Average time to respond to reviews | 96.73 days |
1 Lincoln Woods Way, Perry Hall, MD 21128
Ratings & Reviews (365 Reviews)
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Verified Resident 770469 • 2020 Recommended
Updated 05/19/2020
Reviewed 05/19/2020
Nice community with a good company maintaining it. We are in the middle of a house build and we're able to accommodate our needs perfectly. The leasing staff is polite and the maintenance staff is very supportive and responsive.
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Verified Resident 584468 • 2018 - 2020 Recommended
Updated 05/18/2020
Reviewed 12/17/2018
It was very nice move to move here. Area is great, community is safe. Management acts immediately whenever problem arises. It's definitely reccomendable to live here. Most of the people in the leasing office are great especially Dan and Amber See More
The Crossings at White Marsh Apartments Manager21/21/2018
Thank you for your review. Our goal is to always provide superior service. I am sorry to hear that you are not always seeing that. Please feel free to call me directly if you'd like to share more details so that we can be sure that our service is consistent! Matt McCoy, Community Manager
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Verified Resident 768020 • 2020 Recommended
Updated 05/11/2020
Reviewed 05/11/2020
The staff at the community is super friendly and helpful! Maintenance responds to inquiries rapidly and they are super efficient! The community is clean and kept up really well. No complaints thus far.
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• 2020 Recommended
Updated 05/04/2020
Reviewed 05/04/2020
Fantastic experience and great neighborhood. Staff is knowledgeable and friendly. Any and all concerns were very minor and quickly resolved. This location is very convenient to all sorts of activities. See More
The Crossings at White Marsh Apartments Manager21/21/2020
It is wonderful to know that you are enjoying your home here! Thank you for the great feedback. Please feel free to let us know if we do more to make the community even better. Enjoy your time with us at The Crossings at White Marsh. Matt McCoy, Community Manager
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• 2020 Recommended
Updated 05/01/2020
Reviewed 05/01/2020
This is very Calm quite place to live , community office staff and caring and gentle . They respond in timely manner . I love this place. Very much approachable to all your needs . They maintain property very well
The Crossings at White Marsh Apartments Manager14/14/2020
Thank you for your positive review. We love to hear from our residents and are excited to hear you truly enjoy your home at The Crossings at White Marsh. Please contact me if we can do anything to make your home more enjoyable. Matt McCoy, Community Manager
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Harry field • Resident • 2014 - 2020 Not Recommended
Updated 04/26/2020
Reviewed 12/10/2017
This is one of the worst apartment I have ever stayed. This apartment is swarmed with leaches and centipedes and the management doesn't take any action. I don't understand how the residents are living here. Most of the apartments are vacant here. Moreover this apartment will… See More
The Crossings at White Marsh Apartments Manager12/12/2017
Thank you for taking the time to share your candid review. My name is Melanie McCray and I am the Regional Manager for The Crossings at White Marsh. We strive to provide a high level of resident satisfaction and I apologize that we fell short. I would like the opportunity to discuss your experience at in greater detail. Please feel free to call me at (410) 296-4800. I hope to hear from you.
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Verified Resident 266860 • 2015 - 2020 Recommended
Updated 04/24/2020
Reviewed 09/01/2016
I have lived here for several years and I love the place. I love the atmosphere, location, staff, maintenance. I love the way if you need something done they are very professional, and get the job done quick as possible. See More
The Crossings at White Marsh Apartments Manager02/02/2016
Thank you for your wonderful review! And, remember to send family and friends our way! Just have them call us at 410-931-0600 and remind them to give us your name. Once they move-in and become a new neighbor we will give you a credit of $250.00 toward your rent! Don't forget to join us at our community events! Maria Smith,Property Manager The Crossings at White Marsh
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Verified Resident 760678 • 2020 Recommended
Updated 04/20/2020
Reviewed 04/20/2020
My second time renting here. Very nice community close to shopping and 95. Close to other attractions, restaurants and parks. Apartments need to have gas heat. Very cold in the winter . Utilities are high .
The Crossings at White Marsh Apartments Manager25/25/2020
Thank you for your review! We are so pleased that you enjoyed your experience so much that you made your home at The Crossings at White Marsh again. Your satisfaction is important to us and I look forward to ensuring you enjoy your home and community. Matt McCoy, Community Manager
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Verified Resident 758432 • 2020 Recommended
Updated 04/13/2020
Reviewed 04/08/2020
Nice and quiet ........................................,..................
The Crossings at White Marsh Apartments Manager14/14/2020
We are glad that you are enjoying your time at The Crossings! Let us know if we can ever improve your experience. Matt McCoy, Community Manager
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Verified Resident 683662 • 2019 - 2020 Recommended
Updated 04/10/2020
Reviewed 08/21/2019
Office staff are polite and patient, taking time to explain everything. The grounds are well manicured and quiet. Neighbors are friendly. The maintenance staff is incredible, fast and thorough. I couldn't be more happy with my choice to live here and look forward to renewing my… See More
The Crossings at White Marsh Apartments Manager03/03/2019
Thank you for your wonderful review. We strive to provide a high level of service and are so happy to learn we have been able to meet your expectations. We hope you will continue to love it here for years to come. Matt McCoy, Community Manager
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Verified Resident 758327 • 2020 Recommended
Updated 04/08/2020
Reviewed 04/08/2020
Friendly staff and prompt service on maintenance issues, technician calls before coming to discuss issue which is a wonderful help. Very happy we have made the move to this quiet and safe community. Also very close to highway and stores. See More
The Crossings at White Marsh Apartments Manager14/14/2020
Thank you so much for your review! We are always thrilled to hear from happy residents! We do strive to deliver quality customer service and we're glad you noticed. Thank you for your residency and we hope you'll live with us for years to come. Matt McCoy, Community Manager
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Verified Resident 499795 • 2015 - 2020 Not Recommended
Updated 03/30/2020
Reviewed 06/13/2018
Damages can happen in any dwelling. Even still, it is important for management to accommodate and ensure the satisfaction of tenants during these inconveniences. The Crossings fell short in this regard. Furthermore, there has been a continuous issue with pet owners not cleaning up after their… See More
The Crossings at White Marsh Apartments Manager02/02/2018
Thank you SO much taking the time to share such a detailed and glowing review. We are thrilled that our team has helped to make your experience at The Crossings at White Marsh worthy of 5 Stars. We are committed to continuing to provide you with exceptional service and hope you remain a resident for years to come. Matt McCoy, Property Manager
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Verified Resident 595435 • 2017 - 2020 Recommended
Updated 03/18/2020
Reviewed 01/21/2019
The leasing office staff as well as maintenance staff are always super helpful and prompt. Any time I have a concern or question it is responded to immediately and with a smile. I love the environment in total. Very happy with my time at the crossings.… See More
The Crossings at White Marsh Apartments Manager29/29/2019
Thank you for your review. We love hearing about our resident's amazing experiences in our community, and are so glad to know that our team's accommodating and professional service has made your stay that much better! We're thrilled to have you as a resident and we can't wait to continue exceeding your expectations here at The Crossings at White Marsh! Matt McCoy, Community Manager
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Verified Resident 670048 • 2017 - 2020 Recommended
Updated 03/11/2020
Reviewed 07/26/2019
I didn't have any experience with I was moved here in 2017...and I like that area and all kind of service..they are kept clean in the Parking lots and all area around the appartments.. See More
The Crossings at White Marsh Apartments Manager07/07/2019
Thank you so much for your review! We are always thrilled to hear from happy residents! We do strive to deliver quality customer service and we're glad you noticed. Thank you for your residency and we hope you'll live with us for years to come. Matt McCoy, Community Manager
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Verified Resident 622665 • 2019 - 2020 Recommended
Updated 03/09/2020
Reviewed 04/02/2019
Great place to live! The staff (both office and maintenance) are amazing! Needs and problems are taken care of quickly. The property and grounds are well cared for. We have enjoyed the apartment very much!
The Crossings at White Marsh Apartments Manager23/04/2019
Thank you for taking the time to share your experience. We are so happy to know that you are enjoying the community. We work hard to ensure that the community is kept clean and enjoyable. It is truly rewarding to our team that you have mentioned our efforts. Please don't hesitate to let us know we can ever do more to make you even happier in your home! Matt McCoy, Community Manager
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Verified Resident 749101 • 2018 - 2020 Recommended
Updated 03/02/2020
Reviewed 03/02/2020
Apartment community is very nice. All neighbors are friendly. The apartment complex is convenient to the White Marsh Mall and may other stores/restaurants. The apartment maintenance team is very responsive.
The Crossings at White Marsh Apartments Manager13/13/2020
Thank you for taking the time to share your review. We are so happy that your experience at The Crossing has been pleasant. We love our location and are glad you are enjoying it as well. Our team is here to ensure you continue to have a wonderful experience so please let us know if we can do more to make you even happier! Matt McCoy, Community Manager
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Verified Resident 749002 • 2020 Recommended
Updated 03/02/2020
Reviewed 03/02/2020
Clean community spacious rooms quiet and secured will recommend this place to anyone the school is amazing the mall not far from the community we love this place the office people are amazing as well .
The Crossings at White Marsh Apartments Manager13/13/2020
Thank you for your amazing review. We are so happy that you love the community and the location and that our team has helped to make your experience even more pleasant. We pledge to continue to provide you with the highest level of service. Matt McCoy, Community Manager
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Verified Resident 748987 • 2019 - 2020 Recommended
Updated 03/02/2020
Reviewed 03/02/2020
Is obvious that the apartment I moved into wasn't painted before I moved in. Carpet had stains. There is a pass through in the kitchen in horrible condition. No molding on the bottom of the walls doesn't cover the carpeting.
The Crossings at White Marsh Apartments Manager13/13/2020
Thank you for taking the time to share your review. Our goal is to provide wonderful homes to our residents. I am sorry to hear that we did not meet that expectation. Please give me a call or stop by so that I can look into your concerns and work to find a solution. I look forward to making you happier in your home. Matt McCoy, Community Manager
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Verified Resident 748336 • 2019 - 2020 Recommended
Updated 02/28/2020
Reviewed 02/28/2020
It has been good so far, the environment is very neat and i appreciate the quick response of the maintenance team whenever there is a problem and the staff are awesome, stacy has been very great so also some other members
The Crossings at White Marsh Apartments Manager13/13/2020
Thank you for your review! Our maintenance team strives to provide the highest level of service in the area. We are so happy to hear that you are pleased with their service and response time! Please continue to let us know how it's going. Your input in important to us. Matt McCoy, Community Manager
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Verified Resident 748305 • 2020 Recommended
Updated 02/28/2020
Reviewed 02/28/2020
Erika made the lease and move-in process remarkably simple and easy. Neighbors have been friendly. The appliances and recreational facilities are excellent. Any issues have been promptly addressed by staff in a thorough, prompt, and professional manner
The Crossings at White Marsh Apartments Manager13/13/2020
It is wonderful to know that you are enjoying your home here! Thank you for the great feedback. Our amenities are a point of pride for us. Please feel free to connect with me directly if you would like to provide any additional input. Enjoy your time with us at The Crossings at White Marsh. Matt McCoy, Community Manager
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Verified Resident 748074 • 2019 - 2020 Recommended
Updated 02/27/2020
Reviewed 02/27/2020
It's been ok. Sometimes the hallways are left dirty......................................................
The Crossings at White Marsh Apartments Manager01/01/2020
Thank you for your review. We are committed to providing the highest level of service. Please reach out to our team so that we can take your experience from ok to great. We look forward to hearing from you. Matt McCoy, Community Manager
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Verified Resident 745308 • 2019 - 2020 Not Recommended
Updated 02/17/2020
Reviewed 02/17/2020
Horrible! Cant wait for my lease to be up. Staff and management have been extremely rude and not helpful to us. Neighborhood kids bang on doors and run off, get away with it. It's been a horrible experience. Dont move here
The Crossings at White Marsh Apartments Manager19/19/2020
Thank you for your review. I am sorry to learn that you're experience has been anything less than pleasant. My name is Matt McCoy and I am the Community Manager here at The Crossings at White Marsh. I would like the opportunity to turn your experience around. Please give me a call directly, or stop by the Leasing Office. I look forward to making you happier in your community and home.
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Verified Resident 653078 • 2019 - 2020 Recommended
Updated 02/12/2020
Reviewed 06/16/2019
we have enjoyed living here. the staff and maintence are very nice and always respond quickly to all issues. we enjoy attending the social events. the location is close all shopping needs and resturants.
The Crossings at White Marsh Apartments Manager18/18/2019
Thank you for your review. We love hearing about our resident's amazing experiences in our community, and are so glad to know that our team's accommodating and professional service has made your move to the community much easier! We're thrilled to have you as a resident and we can't wait to continue exceeding your expectations here at The Crossings at White Marsh! Matt McCoy, Community Manager
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Verified Resident 680029 • 2019 - 2020 Recommended
Updated 02/10/2020
Reviewed 08/14/2019
The community is rather quiet and adjacent to The Avenue and White Marsh mall. Plenty of parking. The staff are prompt to reply to inquiries and friendly. I recommend renting from The Crossing at White Marsh.. See More
The Crossings at White Marsh Apartments Manager20/20/2019
Thank you for the kind words and positive rating! It's great to hear how much you are enjoying your community. I hope if you ever have any questions or concerns about your home or our amenities you'll feel free to stop by the office, so we can chat. Thank you again! Matt McCoy, Community Manager
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Verified Resident 595511 • 2019 - 2020 Recommended
Updated 01/27/2020
Reviewed 01/21/2019
I've had a wonderful experience and the staff if very friendly. Any issues I have, I have received phone calls and can freely express these concerns. This is what encouraged me to renew my lease. I also know that if I need something handled or fixed,… See More
The Crossings at White Marsh Apartments Manager29/29/2019
Thank you so much for your review! We are always thrilled to hear from happy residents! We do strive to deliver quality customer service and we're glad you noticed. I am sorry that there are a few items requiring service in your new home. Please don't hesitate to let us know of any open items so that we can correct them. Thank you for your residency and we hope you'll live with us for years to come. Matt McCoy, Community Manager
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