Number of reviews in the past 365 days | 47 |
Percentage of reviews responded to | 85.11% |
Average time to respond to reviews | 55.53 days |
Contact Property
The Crossings at White Marsh Apartments
1 Lincoln Woods Way
Perry Hall, MD 21128
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 47 |
Percentage of reviews responded to | 85.11% |
Average time to respond to reviews | 55.53 days |
We're disheartened to read about your experience and that our efforts have not exceeded your expectations. We pride ourselves on providing exceptional service for all of our residents and we would appreciate the opportunity to make you happier in your home. Please call me at 410.931.0600. Matt McCoy, Sr. Community Manager
Thank you for your review! Knowing our residents are happy is what keeps us motivated. We look forward to safely holding our next resident event and hope to see you there. Matt McCoy, Sr. Community Manager
We are so happy to hear that you are enjoying your home and you have had a positive experience here at The Crossings. If we can be of assistance in the future, please give us a call! Matt McCoy, Sr. Community Manager
Thank you for your 5-star rating! It's great to hear that you love your home and you are comfortable recommending us to your friends and family. Ask us more about our resident referral program! Matt McCoy, Community Manager
We are so happy to hear you love the community! Our amenities are a point of pride for us. Thank you for your patience and feedback regarding pest control. We look forward to serving you for years to come. Matt McCoy, Sr. Community Manager
Thank you for your feedback. We understand that annual rent increases may cause frustrations and would be more than happy to discuss the value the community offers and how we determine these increases. Don't hesitate to reach out if you would like to discuss your concern further. Matt McCoy, Sr. Community Manager
We appreciate your positive rating and feedback. Reviews are a great tool for highlighting opportunities for improvement. We have taken note of them and will look into this matter. Give us a call if we can make you happier here! Matt McCoy, Sr. Community Manager
Thank you for the wonderful review! We truly appreciate the positive feedback and love hearing that you are happy here. We look forward to serving you for years to come. Matt McCoy, Sr. Community Manager
Thank you for the nice review! We are so happy you're enjoying the community and its convenient location. Our team strives to provide top-level customer service every day, so we're glad you noticed. We take all suggestions seriously, especially outdoor lighting, and will put them to use as we work to improve the property. Matt McCoy, Sr. Community Manager
It is wonderful to know that you are enjoying your home here! Thank you for the great feedback. We enjoy working with our residents and providing top notch customer service. We look forward to serving you for years to come! Matt McCoy, Community Manager
Thank you for the wonderful feedback! It's rewarding knowing you have lived at Crossings a couple times over the years, and time after time you choose to live here. We look forward to serving you in the years to come and thank you for your residency! Matt McCoy, Sr. Community Manager
We are pleased to know that you are enjoying your home and would be happy to assist in mediating the issues you have experienced. Please let us know if there is a time that works best for you so that we can discuss how to move forward. Your feedback in important to us and we appreciate you taking the time to share. We hope to hear from you soon. Matt McCoy, Sr. Community Manager
Thank you for the kind words and positive rating! It's great to hear how much you have enjoyed your community. We want all of our residents to have a 5-star experience, so if there is anything we can do to make you happier here please reach out. Matt McCoy, Sr. Community Manager
Thank you for the kind words and positive rating! It's great to hear how much you are enjoying your community and apartment. I hope if you ever have any questions or concerns about your home you'll feel free to give us a call. Thank you again! Matt McCoy, Sr. Community Manager
It's great to know that you're enjoying your apartment and have had a great experience! We'd be more than happy to address any noise concerns if these start to hinder your happiness here. If you would like to discuss this further, feel free to give me a call. Matt McCoy, Sr. Community Manager
Thank you for this wonderful review! It's our pleasure that your move-in experience was seamless. Downsizing can seem daunting, but we're here to help every step of the way. If there is anything we can do for you please don't hesitate to reach out. Matt McCoy, Sr. Community Manager
Thank you so much for your review! We are always thrilled to hear from happy residents! We do strive to deliver quality customer service and we're glad you noticed. Thank you for your residency and we hope you'll live with us for years to come. Matt McCoy, Sr. Community Manager
Thank you for the 5-star review and great feedback! It is wonderful to know that you are enjoying your home here. Please feel free to let us know if we do more to make the community even better. Enjoy your time with us at The Crossings. Matt McCoy, Sr. Community Manager
Thank you for the wonderful review! We love to hear about you're enjoying the community and you've been met with exceptional service from our team. We strive to maintain a beautiful community and we're glad you noticed. If we can be of assistance in the future, don't hesitate to reach out. Matt McCoy, Sr. Community Manager
Thank you for your review and recommendation! Hearing from happy resident is what keeps us motivated. I have taken note of your concern regarding garbage and my team will be looking into it. Thank you for bringing this to our attention! Matt McCoy, Sr. Community Manager
Thank you for the 5-star rating and review! We always stive to provide the highest level of service to our residents and we're glad that you noticed. We can't wait to continue exceeding your expectations here at The Crossings and we welcome you to give us a call if we can do anything for you. Matt McCoy, Sr. Community Manager
We appreciate you taking the time to share your experience. The team at The Crossings take our reviews very seriously. We strive to deliver a consistently positive experience and we sincerely apologize that we have failed to meet these expectations. We would like to address all your specific concerns and hopefully change your opinion of our community. Please call me at 410.931.0600 at your earliest convenience. I look forward to speaking with you soon. Matt McCoy, Sr. Community Manager
Thank you for your wonderful review. We love hearing about our resident's amazing experiences in our community, and are so glad to know that our team's accommodating and professional service has made your stay that much better! Reach out to us regarding our resident referral program if you are interested in referring friends and let us know if there is ever anything we can do for you. Matt McCoy, Sr. Community Manager
Thank you for the nice review. It's great to know you are enjoying your home and the beautiful community. Please don't hesitate to contact us if we can do anything to make you even happier. Matt McCoy, Sr. Community Manager
Thank you for sharing your rating. Please let us know if what we can do to improve your experience here. Matt McCoy, Sr. Community Manager
N/A
660
N/A
1 Bedroom 1 Bath - CWM I
N/A
660
N/A
1 Bedroom 1 Bath CWM I Renovated
$1,235 - $1,795
668
2 Units
1 Bedroom 1 Bath CWM II Renovated
$1,410 - $2,155
668
2 Units
1 Bedroom 1 Bath - CWM II
N/A
880
N/A
2 Bedroom 1 Bath CWM I Renovated
$1,420 - $2,080
880
1 Units
2 Bedroom 1 Bath - CWM I
$1,525 - $2,150
844
4 Units
2 Bedroom 1 Bath - CWM II
$1,630 - $2,435
844
3 Units
2 Bedroom 1 Bath CWM II Renovated
$1,510 - $2,245
900
2 Units
2 Bedroom 2 Bath - CWM I
$1,660 - $2,355
900
1 Units
2 Bedroom 2 Bath CWM I Renovated
$1,680 - $2,425
1,010
1 Units
2 Bedroom 2 Bath - CWM II
$1,750 - $2,445
1,010
3 Units
2 Bedroom 2 Bath CWM II Renovated
Live in Perry Hall, MD and surround yourself with beautiful landscaping, charming homes, and thoughtful amenities. Located near I-95 and White Marsh Boulevard, The Crossings at White Marsh Apartments is just minutes away from all of the shopping, dining and entertainment that nearby Baltimore has to offer.The Crossings at White Marsh Apartments offers unique one or two bedroom apartment homes that include dishwashers, washers and dryers, and patios/balconies just to name a few of the exclusive amenities we offer our residents. Get a quick workout in your own fitness center, go for a walk in your private dog park, or have a dip in one of your shimmering pools. If you're looking for a home in White Marsh or want to experience the perks of a wonderful apartment home in a convenient location, The Crossings at White Marsh Apartments is the place for you in Perry Hall. You deserve the very best in apartment living and our community offers an easy and relaxed lifestyle.
Please allow up to 24 hours for your answer to be visible to the public.
Contact Property
The Crossings at White Marsh Apartments
1 Lincoln Woods Way
Perry Hall, MD 21128