Review History for Verified Resident 613915

Brittany Apartments


Updated Review

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Resident 613915

Verified Resident 2003 - 2021

3/9/2021

It is a safe and quiet community with access to the Old Court Metro station. Although the apartments do not have an open floor plan, they are spacious. There are a lot of changes with the staff in the rental office;however, they tend to be responsive when assistance is required. The maintenance staff are also responsive to work orders usually with 48 hours.
    Manager

    3/31/2021

    Brittany Apartments
    Thank you for your review of our community and for being a resident. Our goal as management is to provide a quality, comfortable living experience for each of our residents and we are happy to hear that we have met that goal. I invite you to contact me at 410-683-7000 if there is anything else that we can do to make your stay more enjoyable. We look forward to serving you for years to come! Christina M.
    1 Previous Review

    Previous Review

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    Resident 613915

    Verified Resident 2003 - 2019

    3/10/2019

    This complex is in a great part location. It is next to the Milford Mills Metro station which is great for traveling to the city without driving. The staff is mostly responsive to the residents. My family has lived in this complex for over a decade. In that time, the quality of service as declined. This is mainly due to lack a adequate communication between the staff rather than poor maintenance and decreased responsiveness. Overall, I enjoy living here.
      Manager

      3/12/2019

      Brittany Apartments
      Thank you for taking the time to review our community! We are glad that you appreciate the convenient location that is close to the Metro station. You suggestions about our onsite staff have been shared with upper management. Please call us at 410-484-5700 or visit https://www.liveatthebrittany.com/ so we can discuss in more detail how we can improve. Sincerely, Roxie B. Community Liaison

      Review 38 out of 142

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