What are noise levels like at Carriage Hill Village?

The community is rated 2.3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Carriage Hill Village?

The community is rated 1.7/5 stars, signifying slight satisfaction on average.

How safe is Carriage Hill Village?

The community is rated 1.7/5 stars, which is considered being slightly safe on average.

How satisfied are residents with the neighborhood

The community is rated 2.7/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1.3/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 3 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 2 Baths

What is the move-in special?

We are open for in-person tours by appointment. Virtual tours are also available, as well as contactless paperwork. Contact us today for more information.

Ratings & Prices for Carriage Hill Village, Randallstown, MD

Renter Ratings

Noise	N/A
Grounds	1.7
Safety	1.7
Office Staff	1
Maintenance	1.3
Neighborhood	2.7
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	3

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	3 days

Ratings & Reviews (193 Reviews)

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Prospective Resident • Visited 2020

08/21/2020

The property manager at this location Melissa Blake, is very rude, disrespectful and ignorant. I would not recommend this property to an animal. Residents do not pay for disrespect and condescending demeanor. Abuse of the little power she has is not becoming for this property company.… See More

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Carriage Hill Village Manager

08/25/2020

Dear Prospective Resident, Thank you for your feedback. If you have any questions regarding the application process, please feel free to contact me at (410)922-7400 or by email at [email protected],Jamie Manriquez Property Manager

Resident • 2020

06/02/2020

I do not usually leave reviews for anything, but Carriage Hill needs to be shamed for the good of all hard working renters of Baltimore City/County. I currently pay 1414.00 give or take for a 2bed 2bath apartment home. The community is deplorable! Rodent infested! Filthy… See More

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Carriage Hill Village Manager

06/03/2020

Dear Resident, Thank you for sharing feedback about your experience. I see that you have some on going concerns with neighbors and about the condition of your apartment home. I would be happy to assist you. Please contact me at [email protected] Sincerely, Jamie ManriquezProperty Manager

mickelw90 • Resident • 2018 - 2020

03/20/2020

LOOKING INTO CARRIAGE HILL STOP HERE!!!!!! Worst apartment complex ever, our WHOLE apartment building power shut off with no warning & when we went to the leasing office to figure out what was going on nobody knew anything. To make matters worst nobody cared! This is… See More

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Carriage Hill Village Manager

03/24/2020

Dear Mickel, We are sincerely sorry that you feel this way about Carriage Hill. We are here to assist you and we would be happy to address any outstanding work orders or if you needed any assistance with your account. Should you need to reach us, please feel free to email us at [email protected] Sincerely, Jamie Manriquez Property Manager Carriage Hill

Malaikah_H • Resident • 2019

09/22/2019

I moved into my unit July 21, 2019. I was told to come and pick my keys up late in the day because my cabinets were being glazed. When I walked into my apartment, my cabinets had the same stains and bad patch jobs. Everything that… See More

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Carriage Hill Village Manager

09/24/2019

Dear Malaikah, Thank you for taking the time to provide feedback about your experience at Carriage Hill Apartment Homes. I am sorry that you have not had a pleasant experience with us. We would be happy to attend to any outstanding items in your home. Please reach out to me at [email protected] or by telephone at (410)922-7400. I look forward to assisting you. Sincerely,Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 688281 • vrp • 2018 - 2019

09/01/2019

I like it here. I haven't had issues with living here I love the amenities compared to the places I see now I'm glad I choose to move here they staff is friendly and so are the neighbors the new hub we have is pretty cool… See More

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Carriage Hill Village Manager

09/03/2019

Dear Resident,We thank you for your five star rating and review about your experience with us! We are pleased that you are happy and that you enjoy residing here. I am glad to hear you are taking advantage of the Amazon Hub. Should you need any assistance, please feel free to reach me at [email protected] or by telephone at (410)922-7400.Sincerely,Jamie ManriquezProperty Manager

mslovejoy007 • Resident • 2018 - 2019

08/29/2019

I moved into my apartment in June of this year. After being in my previous apartment complex for several years I was pretty leery of what my next experience would be like. I did the research, went on tours, debated about what I wanted and needed… See More

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Carriage Hill Village Manager

12/10/2018

Dear Ms. Love Joy,Thank you for taking the time to share your living experience at Carriage Hill Apartment Homes. We are pleased that you are happy with your home and we look forward to continuing to serve your housing needs. Should you need any assistance, please feel free to reach me at (410)922-7400 or by email at [email protected],Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 686330 • vrp • 2010 - 2019

08/27/2019

In (me and my spouse) the past 9 yrs, of residing at Carriage Hill Apts, we've have had many positive encounters with your staff. We appreciate all the services (maintenance, rent requirements, and timely notices) that have been provided by your staff, an A rating. See More

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Carriage Hill Village Manager

08/29/2019

Dear Resident, Thank you so very much for your positive feedback. We appreciate your 9 years of residency and we wish you many more happy years with us at Carriage Hill Apartment Homes. Should you ever need any assistance, I can be reached directly at [email protected] or by telephone at (410)922-7400. We look forward to continuing to make you proud to call us home. Sincerely,Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Resident • 2018 - 2019

08/24/2019

I have no idea how this property has good reviews at all. I wanted to love it here but I just do not. Way too many problems to count starting off with problems when I moved in that took over two months to correct with maintenance… See More

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Carriage Hill Village Manager

08/27/2019

Dear Resident, Thank you for taking the time to share feedback about your experiences at Carriage Hill Apartment Homes. We are ad to hear that you are not happy with us or the community and we hate to see you leave! We would love a chance to meet with you to discuss your concerns, prior to you vacating your home within the community. I can be reached directly at (410)922-7400 or by email at [email protected] I look forward to speaking with you.Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 684606 • vrp • 2019

08/23/2019

Simply awful Maintenance and follow up sucks Huge regret moving here and apt is falling apart. When you call the office ...no one seems to care!! Overly priced for these units. They need better management overall . See More

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Carriage Hill Village Manager

08/27/2019

Dear Resident, Thank you for taking the time to share feedback about your experience at Carriage Hill. We are sincerely sorry that you feel this way and we welcome an opportunity to meet with you about your concerns. I can be reached directly at (410)922-7400 or by email at [email protected] I look forward to assisting you.Sincerely, Jamie Manriquez Property Manager Carriage Hill Apartment Homes

Verified Resident 684361 • vrp • 2018 - 2019

08/22/2019

I love the layout door plan. The staff very respectful. Confused about paying for utilities here as well as BGE. Parking is a problem had to bye a reserve spot added to rent. Matinence service wait is mostly long.Don't feel secure here. Won't repair front long… See More

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Carriage Hill Village Manager

08/24/2019

Dear Resident, Thank you for taking the time to share feedback about your experiences with us. I am sorry to hear that you are not happy and have several concerns. I welcome the opportunity to meet with you. I can be reached directly at [email protected] or by telephone at (410)922-7400. I look forward to assisting you.Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Resident • 2019

08/21/2019

It's nice here! Nice pool and spacious apartments. Service such as maintenance could be better! The maintenance men here are great, however it takes a while to actually get issues fixed. Overall I am happy with this place!!

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Carriage Hill Village Manager

08/23/2019

Dear Resident, We appreciate your four star rating and review about your experiences with us! We are pleased that you are happy and that you are taking advantage of the pool. We hope to see you Saturday, August 24th for our community pool party. Should you need any assistance, please reach out to me directly at [email protected] Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 683791 • vrp • 2016 - 2019

08/21/2019

Overall I am having a good experience here. I wish however there were more designated areas outside for children to play. 2 swings and 1 slide is hardly adequate for all of the children in this complex.

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Carriage Hill Village Manager

08/23/2019

Dear Resident,We appreciate your four star rating and review about your experiences at Carriage Hill Apartment Homes. We are pleased that you are having a good experience and we appreciate your honest feedback about the playground located within our community. Should you ever need any assistance, please feel free to reach me at (410)922-7400 or by email at [email protected] Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 683065 • vrp • 1999 - 2019

08/20/2019

The property is not the same. Locks on the building no longer works and management not repairing them. Trash always on property due to lazy people just throwing out of there cars. Maintenance request takes longer than normal. People just sitting out on the front. So… See More

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Carriage Hill Village Manager

08/22/2019

Dear Resident, Thank you for taking the time to provide feedback about your experiences at Carriage Hill Apartment Homes. We have just welcomed a new team member to assist with the clean up of our community daily and we are excited about this addition. If you are experiencing loitering, we encourage you to notify the security guards that are onsite from 8pm to 4am. I would be happy to meet with you to discuss these concerns and work on resolutions. I can be reached directly at [email protected] or by telephone at (410)922-7400.Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 682187 • vrp • 2016 - 2019

08/18/2019

Very quiet, clean, friendly Office and Maintenance Staff. Love all the trees and greenery, no matter what view. Except for a few package delivery issues, it's been great and I thank you all! Shawn and Tim, thee best folks! Thanks!

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Carriage Hill Village Manager

08/21/2019

Dear Resident, Thank you for taking the time to share a five star rating and review about your experience with us at Carriage Hill. I am pleased that you enjoy residing here at we look forward to continuing to serve your housing needs. Should you ever need any assistance, please feel free to reach me at (410)922-7400 or by email at [email protected], Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 682062 • vrp • 2019

08/18/2019

I recently moved in july 2019. Everyone has been professional and my apartment is very nice and spacious. They could approve the mail boxes. They do not have numbers on them at all so you are not able to tell which mail box is yours. My… See More

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Carriage Hill Village Manager

08/21/2019

Dear Resident, Thank you for taking the time to provide feedback about your experience at Carriage Hill and welcome to the community. I appreciate your honest feedback and will certainly take a look at addressing the mailboxes in your building. Should you ever need any assistance, I can be reached at [email protected] or by telephone at (410)922-7400.Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 681579 • vrp • 2018 - 2019

08/16/2019

I have enjoyed my stay in Carriage hill apartment. They have wonderful staffs that are always ready to give their best. I would recommend this apartment to people looking for a home and not a house. I will also want them to do something about their… See More

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Carriage Hill Village Manager

08/21/2019

Dear Resident, Thank you so much for sharing a four star rating and review about your experiences at Carriage Hill. We appreciate your honest feedback and are pleased that you found a "home" with us! Should you ever need any assistance, we are always here to help! You can reach me directly at [email protected] or by telephone at (410)922-7400.Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 681559 • vrp • 2018 - 2019

08/16/2019

I LOVE MY APARTMENT, THE WALK IN CLOSETS AND THE CABINET SPACES. In my building their are children hanging out in the hallway that don't live in the building. I opened my door and they are sitting on the floor.

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Carriage Hill Village Manager

08/21/2019

Dear Resident, Thank you for taking the time to share a five star rating and review about your experiences with us. We are pleased that you LOVE your apartment home and all the features the home offers. I see that you may have some congregating in the stairwell, we have security onsite from 8pm to 4am, please reach out to me directly at [email protected] so that I may provide you with their contact information. Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 681483 • vrp • 2017 - 2019

08/16/2019

Its okay. Alot of trash and loitering in the building... maintenance is very long winded with repair requests. Glass in front door has been shattered and not replaced for a month now. Property manager doesn't return emails or phone calls. Account personnel is never available

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Carriage Hill Village Manager

08/21/2019

Dear Resident, Thank you for taking the time to share feedback about your experiences. I see that you may have some trouble with a door that needs repair and also you would like to speak with me. Please email me at [email protected] so that we can arrange a time to meet. I look forward to assisting you.Sincerely, Jamie ManriquezProperty ManagerCarriage Hill Apartment Homes

Verified Resident 681456 • vrp • 2019

08/16/2019

The neighbors above me are very noisy put a maintenance request in a month ago and nothing has been done people walk dogs without leashes not enough handicap parking the said that exterminators come every month I haven't seen any since u move in (Feb)

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Carriage Hill Village Manager

08/21/2019

Dear Resident, Thank you for taking the time to share feedback about your experiences at Carriage Hill. You are welcome to request a handicap parking space and I encourage you to stop into the office so we can discuss this in further detail. The community is in a routine extermination and every couple of months an exterminator treats your building. If you need them prior to this you are welcome to request such services, free of charge. Please reach out to me at [email protected] or by telephone at (410)922-7400 so that I may be of some assistance.Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 681130 • vrp • 2014 - 2019

08/15/2019

Originally from upstate New York, medically retired Human Resource Manager/Generalist. When I arrived in Baltimore I was told that this complex was considered to be the cr?me de la cr?me and selected it because it was "gated" (not). The apartments are/were beautiful, for an older complex.… See More

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Carriage Hill Village Manager

08/17/2019

Dear Resident, Thank you for taking the time to share your feedback about your experiences at Carriage Hill Apartment Homes. I am sorry to hear that you are not happy with the community and I would be more than happy to meet with you to discuss alternatives and any options you may have. We do have security onsite from 8pm to 4am daily and they are constantly monitoring the community. I apologize if you have not met them as we sent an email to the community back in December about the guards onsite. I would like the opportunity to meet with you to discuss your frustrations. I can be reached directly at (410)922-7400 or by email at [email protected], Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 681066 • vrp • 2010 - 2019

08/15/2019

My experience has been mostly enjoyable. There have been maintenance issues but they have been addressed without delay. The atmosphere is usually quiet. I am also grateful that pets are welcomed. The rent is a great value.

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Carriage Hill Village Manager

08/17/2019

Dear Resident, Thank you for taking the time to share your experience with us. I am pleased to hear that you have had an enjoyable experience. I see however that you provided a one star rating and I would like to meet with you to find out what we can do to make your experience MORE enjoyable! Please reach out to me directly at (410)922-7400 or by email at [email protected] I look forward to hearing from you. Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 680965 • vrp • 2018 - 2019

08/15/2019

Maintenance doesnt show up and is rude when they do. Security? Really? Theres security here? Ive never seen it.... Management does not care about your personal safety and will tell you so directly to your face. Complete incompetence in office staff. Poor quality in what could… See More

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Carriage Hill Village Manager

08/17/2019

Dear Resident, I appreciate your feedback and am very sorry that you feel this way. I am here to help you and I can be reached at (410)922-7400 or by email at [email protected] I look forward to assisting you. Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 680964 • vrp • 2011 - 2019

08/15/2019

I seen the rise and fall of the community of the years, depending on ownership. Since, Morgan Prop has taken over there have significant positive changes, however, the sense of community has tremendously dropped when they restricted the usage of the community room to only staff… See More

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Carriage Hill Village Manager

08/17/2019

Dear Resident, Thank you for taking the time provide feedback about your experiences with us at Carriage Hill. I see that you have been a long term resident of the community and we value your residency with us. I thank you for bringing your concerns to my attention. Should you need my assistance, I am here to help! I can be reached at (410)922-7400 or by email at [email protected] Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 680962 • vrp • 2019

08/15/2019

So it's been OK. Not having a good experience with having tickets completed. Also, don't like that I cannot get guest pool passes on the weekend, since the office is closed when I get home during the week, therefore, I don't use the pool See More

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Carriage Hill Village Manager

08/17/2019

Dear Resident, We appreciate your honest feedback about your experiences with us. I see that you may have a concern with some service requests and I would love a chance to meet with you to see that any items are attended to. I can be reached at [email protected] or by telephone at (410)922-7400. I look forward to assisting you. Sincerely, Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

Verified Resident 680685 • vrp • 2019

08/15/2019

I love the area. I had a back and forth period with maintenance, but it was eventually sorted out and the property manager was a big help in getting it moving forward. The apartment itself is very nice and I have no complaints.

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Carriage Hill Village Manager

08/17/2019

Dear Resident, Thank you for taking the time to provide your honest feedback about your living experience at Carriage Hill Apartment Homes. I am pleased that you are happy with the community and that I was able to assist you with your concerns. Should you need any assistance, you can always reach me at (410)922-7400 or by email at [email protected], Jamie Manriquez Property ManagerCarriage Hill Apartment Homes

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Updated Review