I lived in the community for three years. Things were going well but over time things seemed to go down. A few times very important packages were stolen from my front door, thus forcing me to feel unsafe and move. The leasing office was made aware of this but no notices or correspondence went out to address the concerns. New neighbors moved in and I began seeing roaches and mice frequently in my apartment, even bed bugs. Multiple times I treated the entire apartment and these pest continued to return. The last two years were not great experiences.
Manager
8/21/2019
Northwest Crossing
Dear Previous Resident,We appreciate your residency and the time you spent at Northwest Crossing!I apologize as we are unable to address the concern you experienced with regard to packages without additional detail. However, we do offer a comprehensive pest control program that is free of charge when pest control concerns are reported and would have been able to assist with this service.Once again, thank you for making Northwest Crossing your home!Best wishes!Michelle HooperProperty Managermhooper@morganproperties.com