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The Terano

5720 Fishers Ln , Rockville, MD 20852
(77 Reviews)
$1,945 - $7,285/mo
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Floor Plans & Pricing

1 Bedroom

A02

1 Bed, 1 Bath | 656 sq. ft.

$1,945 - $5,438

4 Available Units

See Floor Plan Details

AJ1

1 Bed, 1 Bath | 578 sq. ft.

See Floor Plan Details

A01

1 Bed, 1 Bath | 645 sq. ft.

See Floor Plan Details

A04

1 Bed, 1 Bath | 891 sq. ft.

See Floor Plan Details

A03

1 Bed, 1 Bath | 800 sq. ft.

See Floor Plan Details

2 Bedrooms

B02

2 Beds, 2 Baths | 1,066 sq. ft.

$2,521 - $7,285

3 Available Units

See Floor Plan Details

B04

2 Beds, 2 Baths | 1,205 sq. ft.

$2,811 - $6,422

1 Available Unit

See Floor Plan Details

B01

2 Beds, 2 Baths | 991 sq. ft.

See Floor Plan Details

B03

2 Beds, 2 Baths | 1,093 sq. ft.

See Floor Plan Details

BD1

2 Beds, 2 Baths | 1,272 sq. ft.

See Floor Plan Details

BL2

2 Beds, 2 Baths | 1,458 sq. ft.

See Floor Plan Details

BL3

2 Beds, 2 Baths | 1,660 sq. ft.

See Floor Plan Details

BL

2 Beds, 2 Baths | 1,488 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

A-
A-

Renter Ratings

B

Review Ratings

Noise

3.3

Grounds

3.6

Safety

3.8

Office Staff

3.3

Maintenance

4.1

Neighborhood

4.5

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

16

Managerā€™s Review Engagement

A

Percentage of reviews responded to

93.75%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

7.81 days

View Community Timeline
View Community Timeline

The Terano Reviews

(73)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

utkarshece80587@gmail.com

prospective ā€¢ Visited 2024

3/10/2024

Predatory business practices and no decency

Gabriela sent me a list of apartments to apply for. She was supposed to send me some more information which she never did. I applied within the time limit, but the apartment was gone. Why waste someone's time like that? I belive she is racistā€¦Ā See More >

    Updated Review

    Review Author Icon

    Resident 1087589

    Verified Resident ā€¢ 2017 - 2024

    2/28/2024

    The management does not support the residents and makes it very clear, when everything is going well they are great and problems and they no longer want to interact or work with the residents. I have attempted to solve things calmly and work withā€¦Ā See More >
      Manager

      3/1/2024

      The Terano
      Hello, thank you for the review. Please contact me at 301-770-4310 to discuss your concerns.
      Review Author Icon

      Resident 1228048

      Verified Resident ā€¢ 2022 - 2024

      2/20/2024

      I really enjoy being at the Terano. It's close to shops, restaurants, grocery stores, and most importantly for me, Metro. I commute to DC multiple times a week and having a Metro stop within walking distance was a vital factor in my apartmentā€¦Ā See More >
        Manager

        2/23/2024

        The Terano
        Hello, thank you for the feedback and review!
        1.0(1 rating)

        Updated Review

        Review Author Icon

        Resident 1085573

        Verified Resident ā€¢ 2022 - 2024

        2/12/2024

        I moved here in May, 2022 and was very happy to be a part of the community. However, when the new management took over, things began to change, for example, my apartment had not been cleaned properly (stove, refrigerator, cabinets, and bath tub, and carpets)ā€¦Ā See More >
          Manager

          2/16/2024

          The Terano
          Hello, thank you for the review. Please contact our office with your concerns at 301-779-4310.
          1.0(1 rating)
          Review Author Icon

          Resident 1223510

          Verified Resident ā€¢ 2023 - 2024

          2/5/2024

          During the time I have been here the staff have been very helpful. Concerns are addressed in a timely manner. The location is ideal for shopping and traveling. Everything is accessible which makes it attractive.

            Manager

            2/16/2024

            The Terano
            Hello, thank you for the review.
            Review Author Icon

            Resident 1216039

            Verified Resident ā€¢ 2023 - 2024

            1/10/2024

            The staff here at the Terano are extremely helpful and attentive. The maintenance team is amazing as well and anytime I have an issue they are there within 24 hours. I don't have many issues with this community I love living here! Even the residentsā€¦Ā See More >
              Manager

              1/22/2024

              The Terano
              Thank you for the review!
              Review Author Icon

              Resident 1214073

              Verified Resident ā€¢ 2022 - 2024

              1/4/2024

              Love this community, safe, staff is amazing! Parking is great and love the neighborhoods would really recommend this apartment to anyone looking for an apartment. This is a great home and really really love it

                Manager

                1/22/2024

                The Terano
                Thank you for the 5-Star review!
                Review Author Icon

                anonymous

                Resident ā€¢ 2023

                12/11/2023

                Real review

                When I think of an apartment complex, I usually think of a place that doesnā€™t incentive their residents to give good ratings or views. So, this is the most unbiased opinion on here. Parking Garage, the parking garage is a death sentence its very dangerous,ā€¦Ā See More >
                  Manager

                  12/27/2023

                  The Terano
                  Thank you for the review. Please contact the property manager to discuss your concerns.

                  Updated Review

                  Review Author Icon

                  Resident 1082588

                  Verified Resident ā€¢ 2022 - 2023

                  11/13/2023

                  The property is well located next to the Twinbrook metro. The spaces have been recently updated but there are still a few things that need to be noted. For one, the stairwells are horrible and covered with animal urine. Also, the dog park is notā€¦Ā See More >
                    Manager

                    11/29/2023

                    The Terano
                    Hello, please contact the property manager directly to discuss your concerns at 301-770-4440. Thank you.
                    Review Author Icon

                    Resident 1188324

                    Verified Resident ā€¢ 2019 - 2023

                    10/9/2023

                    When owned by JBG Smith, it used to be one of the best communities to live in. Front desk staff was responsive to tenant needs, maintenance staff was friendly, and the property was well maintained. Unfortunately, this property was sold to RAM Partners in 2022ā€¦Ā See More >
                      Manager

                      10/20/2023

                      The Terano
                      Hello, I am sorry to hear about your experience. Please contact our office to review your concerns 301-770-4310.
                      Review Author Icon

                      Resident 1176037

                      Verified Resident ā€¢ 2022 - 2023

                      9/1/2023

                      The thing I love most about The Terano is its location: walking distance from a Metro station, two grocery stores, Pike & Rose, and plenty of restaurants. The apartment itself is very nice. We rent a two bed, two bath unit and it's got aā€¦Ā See More >
                        Manager

                        9/5/2023

                        The Terano
                        Hello, thank you for the review!
                        Review Author Icon

                        Resident 1157638

                        Verified Resident ā€¢ 2022 - 2023

                        7/8/2023

                        Very satisfied thus far. Since I've been here the upkeep has been very good and the amenities have been maintained so that everyone has access to them and are able to use them when they can. Neighbors are relatively quiet so noise is never reallyā€¦Ā See More >
                          Manager

                          7/18/2023

                          The Terano
                          Hello, thank you for the 5-star review!
                          Review Author Icon

                          Resident 1138650

                          Verified Resident ā€¢ 2021 - 2023

                          5/8/2023

                          My experience has been overall positive - the location is wonderful, and the service from maintenance has been great as well. I would say that the sound insulation in the units is poor, as it can be loud at night with people at restaurants orā€¦Ā See More >
                            Manager

                            5/8/2023

                            The Terano
                            Hello, thank you for taking the time to review our community. We appreciate your feedback.
                            Review Author Icon

                            Resident 1130830

                            Verified Resident ā€¢ 2022 - 2023

                            4/12/2023

                            This is my first apartment but I've been pretty impressed with my apartment and level at which the leasing office functions. My needs were always met and the amenities and overall whole apartment complex is beautiful even after the recent renovations and upgrades.

                              Manager

                              4/12/2023

                              The Terano
                              Hello, thank you for the review!
                              Review Author Icon

                              Resident 1126807

                              Verified Resident ā€¢ 2021 - 2023

                              3/31/2023

                              I love living at The Terano for several reasons , first being it is the cleanest and well maintained area and it is one of the best in the surroundings. Secondly the staff is very friendly and I have always got the answers for allā€¦Ā See More >
                                Manager

                                3/31/2023

                                The Terano
                                Hello, thank you so much for the review!
                                Review Author Icon

                                Resident 1125843

                                Verified Resident ā€¢ 2022 - 2023

                                3/27/2023

                                There is no guest parking passes which makes guests visiting a hastle. Other than that it is okay. Staff are good. The residents are all respectful. The parking situation is such a large annoyance though.

                                  Manager

                                  3/28/2023

                                  The Terano
                                  Hello, thank you for the review. Please reach out to us to address the parking concerns you mentioned.
                                  Review Author Icon

                                  anonymous

                                  prospective ā€¢ Visited 2023

                                  3/16/2023

                                  Thank you again

                                  Great location. Clean and modern. Definitely what Iā€™m looking for. The leasing staff was super helpful and responsive. I appreciate how quickly they got back to me and worked around my schedule. Thank youā€¦Ā See More >
                                    Manager

                                    3/17/2023

                                    The Terano
                                    Hello! Thank you for taking the time to review our community.
                                    Review Author Icon

                                    Resident 1116707

                                    Verified Resident ā€¢ 2019 - 2023

                                    2/27/2023

                                    The times that I have met with management they are nice. But they do not take complaints seriously. its the same people let their pets pee and poo anywhere at this point. They don't enforce the rules at all to other tenants and we allā€¦Ā See More >
                                      Manager

                                      3/2/2023

                                      The Terano
                                      Hello, thank you for the review and feedback. Please contact me to discuss your concerns 301-770-4440.
                                      Review Author Icon

                                      Resident 1109433

                                      Verified Resident ā€¢ 2022 - 2023

                                      2/6/2023

                                      Overall I love the apartment complex one of my pet peeves is that the elevator is very slow. One solution is boosting the speed or also just having at least one of the elevators to stay on the first floor. Lastly one last thing isā€¦Ā See More >
                                        Manager

                                        2/13/2023

                                        The Terano
                                        Hello, thank you for the review. I am sorry that you are having these concerns. Please call us at your earliest convenience to discuss these concerns at 301-770-4310
                                        Review Author Icon

                                        Resident 1107823

                                        Verified Resident ā€¢ 2022 - 2023

                                        2/1/2023

                                        The community is pretty good for the most part. I do appreciate the amenities on site even if I don't take advantage of them all. I do utilized the gym, but wish it had some TLC like the rest of the property. Treadmills are prettyā€¦Ā See More >
                                          Manager

                                          2/13/2023

                                          The Terano
                                          Hello, thank you for the review. I am sorry that you are having these concerns. Please call us at your earliest convenience to discuss these concerns at 301-770-4310
                                          Review Author Icon

                                          Resident 1104400

                                          Verified Resident ā€¢ 2021 - 2023

                                          1/20/2023

                                          This place used to be so welcoming! I remember my experiences with management becoming very sour as soon as the new management came in. For instance, when the new management was setting up parking, they left the gates open, meaning i had trouble getting outā€¦Ā See More >
                                            Manager

                                            1/30/2023

                                            The Terano
                                            Hello, thank you for the review. I am sorry that you are having these concerns. Please call us at your earliest convenience to discuss these concerns at 301-770-4310.
                                            Review Author Icon

                                            anonymous

                                            Resident ā€¢ 2021 - 2023

                                            1/3/2023

                                            Superficial charm, but not much else

                                            I'd have to say outright that I can't recommend living here. I've been a resident for just over a full year now, and since the management change I've seen nothing but bad things happening. The apartments look fairly nice, but the noise is incredible, especiallyā€¦Ā See More >
                                              Manager

                                              1/30/2023

                                              The Terano
                                              Hello, thank you for the review. I am sorry that you are having these concerns. Please call us at your earliest convenience to discuss these concerns at 301-770-4310.
                                              Review Author Icon

                                              Resident 1095736

                                              Verified Resident ā€¢ 2022

                                              12/19/2022

                                              It's been a great apartment for me and my husband such a lovely community and area I think it's very good but also wish the residents here were a little nice but other than that it's been nice living here.

                                                Manager

                                                1/30/2023

                                                The Terano
                                                Hello, thank you for the review. I am sorry that you are having these concerns. Please call us at your earliest convenience to discuss these concerns at 301-770-4310.
                                                Review Author Icon

                                                Resident 1089120

                                                Verified Resident ā€¢ 2020 - 2022

                                                11/28/2022

                                                The space and value are pretty equal. However, this building is not very considerate of residents. Often times not communicating tests or alarms until the very last minute. I do not feel as though my issues are addressed unless it is merely maintenance issues.

                                                  Review Author Icon

                                                  anonymous

                                                  Resident ā€¢ 2020 - 2022

                                                  11/10/2022

                                                  The Absolute Worst Place to Live!

                                                  The worst managed (RAM Partners and Claudia Robles, Manager) run down, dingy, marijuana haven, apartments in Rockville. The Terano and The Alaire. Disgraceful. I wouldn't recommend them to my worst enemy. No such thing as "good customer service" anymore. Very sad and unfortunate times weā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Full Size Front Loading Washer and Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Restrictions: No Aggressive Breeds. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Restrictions: No Aggressive Breeds. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 20' Ceilings in Lofts
                                                    • Additional Storage
                                                    • Bicycle Storage and Maintenance Room
                                                    • Clubhouse
                                                    • Controlled Access
                                                    • Convenient to Metro Red Line
                                                    • Courtyard
                                                    • Dog Park with Water Fountain
                                                    • Elevator
                                                    • Energy Star Appliances
                                                    • Fitness Center
                                                    • Full Size and Juliet Balconies Available
                                                    • Green Friendly Community
                                                    • Grilling Area
                                                    • Large Closets
                                                    • Media Center
                                                    • On-site Retail
                                                    • One and Two Bedroom Floor Plans
                                                    • Package Receiving Service
                                                    • Paw Spa with Treadmill
                                                    • Plank Flooring in Kitchen and Living Room
                                                    • Pool
                                                    • Storage
                                                    • Wheelchair Access Available
                                                    Show Less
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                                                    Leasing

                                                    With upscale amenities and a LEED Gold certification, The Terano is built for exceptional Rockville living. Featuring modern one- and two-bedroom floor plans including urban-style two-level lofts with unique finishes these luxury apartments are located along a charming corridor of shops and restaurants. Less than a five-minute walk from the Twinbrook Metro station, The Terano combines upscale living with down-to-earth ease. Nestled between Rockville Pike and Rock Creek Park, The Terano offers the sweet spot between an urban vibe and an outdoor vitality. An idyllic location just steps from the Twinbrook Metro ensures easy connectivity to Rockville, Silver Spring, Bethesda and, of course, downtown D.C. With multiple eateries and shops in the neighboring community, The Terano represents urban convenience amongst natures serenity.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    RAM Partners

                                                    A-
                                                    A-
                                                    Communities
                                                    278

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 77 number of votes by renters, The Terano is currently rated 3.7 out of 5 stars.
                                                    The Terano is rated 3.6/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    The Terano is rated 4.1/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    The Terano is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    The Terano is rated 3.8/5 stars in our renters safety survey, which is considered average. The complex has some safety concerns that need to be addressed.
                                                    The Terano is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Terano is rated 3.3/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                                                    Managers have responded to 93.75% of their community reviews in the past year.
                                                    Managers have replied within 7.81 days to their community reviews in the past year.
                                                    RAM Partners
                                                    Cats Allowed
                                                    Restrictions: No Aggressive Breeds
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Restrictions: No Aggressive Breeds
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Terano

                                                    March 2024

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                                                    Beds

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                                                    Baths

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                                                    The Terano is a 578 - 1,660 sq. ft. apartment in Rockville in zip code 20852. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,945 - $7,285. Nearby cities include North Bethesda, Derwood, Potomac, North Potomac, and Gaithersburg.

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