What are noise levels like at The Fenestra at Rockville Town Square?

The community is rated 3.3/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Fenestra at Rockville Town Square?

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How safe is The Fenestra at Rockville Town Square?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 3.3/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 2.7/5 stars, which is considered being moderately effective on average.

What is the pet policy at The Fenestra at Rockville Town Square?

Dogs Allowed Comments: Certain Breed Restrictions Apply Cats Allowed Comments: Certain Breed Restrictions Apply

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 1 Bed, 2 Baths and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 2 Beds, 2.5 Baths and 2 Beds, 3 Baths and 3 Beds, 2 Baths

Ratings & Prices for The Fenestra at Rockville Town Square, Rockville, MD

Renter Ratings

Noise	N/A
Grounds	3
Safety	3
Office Staff	2.8
Maintenance	2.7
Neighborhood	3.3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	6

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (96 Reviews)

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Resident • 2020 - 2021

01/05/2021

I am a new resident of Fenestra and Rockville Town Square. So far I am loving it. In particular, the concierge staff have been enormously helpful to me. I moved from abroad and have had numerous packages and items delivered as I built out my living… See More

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Jack_R946 • Resident • 2017 - 2020

12/30/2020

the accessabilty to the square is wonderful!! The apartment is large and very quiet The parking is clean, plentiful and safe. Service has been very responsive. In almost 4 years we only needed a window adjustment and 3 or 4 light bulb replacements a special note… See More

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Prospective Resident • Visited 2020

12/05/2020

I filled out an application and was approved and gave them a deposit. I have in writing, that my December rent would be free. When I took the tour, I was told that that was an error and it would only be free if I moved… See More

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Resident • 2020

11/10/2020

Stay away... don't get tricked by the location, its really good and nice, staff are fake nice, unprofessional, they don't tell you everything up ahead, they always mess things up before you rent, do a lot of last min adjustment, NEVER keep their word, I was… See More

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Andy_R578 • Resident • 2010 - 2020

10/05/2020

The management of The Fenestra at Rockville Town Center is miserable. We have been without our air conditioner for 2 weeks now as opposed to the 10 days in July. They have given us the run around for 2 weeks and as of this morning no… See More

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Prospective Resident • Visited 2020

08/11/2020

Haven't moved in yet . But moving in November . I don't know why all these bad reviews. The office staff is wonderful, easy process. Odessa and Destiny were very helpful and gave me acurate information. I'm so glad I chose Fenestra as my first home… See More

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racheld24 • Resident • 2017 - 2019

08/27/2019

Never rent from Morguard. They will try to steal your money. I called them out multiple times and I can only imagine how many people don't inspect / question their bills and lose money to Morguard. They're either stealing your money on purpose or their staff… See More

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cbickerscollins • Resident • 2019

06/01/2019

We moved into the Fenestra a month ago and absolutely love it. Our apartment is beautiful and well maintained. The staff in the office and at the front desk are so nice and helpful, we couldn't ask for more. The two times we had a small… See More

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Adam_H539 • Resident • 2019

02/02/2019

Absolutely horrible apartment complex. Maintenance requests are never answered. There are always problems with the elevator, fire alarms, doors locking, parking garage door. You name it, it's been broken in the last 3 months. I wouldn't wish my worst enemy to live in a place like… See More

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Resident • 2016 - 2018

12/22/2018

I wrote the review with 5 stars but I want to put 1 star for the new management comapny. This new management company is absolutely incompetent. Since the new management comany came in we observed the following. -Smoking in the parking lot which took for the… See More

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Resident • 2017 - 2018

10/16/2018

I really wanted to like this place. It had the aesthetics and amenities I was looking for and has so much potential if only the management (Morguard) had been better. They have a great website and resident portal, but submitting any kind of maintenance request or… See More

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Nicole_L104 • Resident • 2016 - 2018

09/12/2018

Don't move in y'all. This building is a disaster since switching from Buzutto to Morguard. The office makes repetitive mistakes with your money, will try to blame you, not fix it and attempt to take you to court over their mistakes. If you do move in,… See More

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Resident • 2014 - 2018

07/10/2018

Noise: The noise control on the activities in the square has no limit. Then again, they have you sign something to waive all right to complain...wish there was a work-around... Grounds: Elevator was past inspection, litter left in the hall for days, both elevators were out… See More

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Louis C • Resident • 2017 - 2018

03/28/2018

Morguard management company was very unpleasant to interact with. I highly encourage people moving to Rockville to consider other apartment options in the town center area (Upton, Metropolitan, Palladian, etc). When I first moved into Fenestra I had a very positive experience with Bozzuto as the… See More

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Kasia_W • Resident • 2012 - 2018

01/30/2018

The new management is horrible. They are not responsive, they lie and are very incompetent. The maintenance staff is nice but they can only do so much. Lisa is the best and the biggest asset for the company. We are counting our days in here and… See More

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snanda88 • Resident • 2015 - 2018

01/10/2018

So I reviewed this place before and am changing my 5 to a 2.. that is how bad it has gotten since we got new management. The new mangement team is rude, disrespectful, unresponsive, and do NOT care about their residents. I have called multiple times… See More

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Collazo.carlosa • Resident • 2015 - 2017

04/21/2017

I lived there for 2 years and the experienced was perfect!!!! The staff is just amazing ( --------- is the best) , the building maintenance is outstanding, we enjoy the ice skating rink in the winter and the music in the summer. See More

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The Fenestra at Rockville Town Square Manager

04/23/2017

Dear Collazo.carlosa, I am so glad you had a perfect experience living at The Fenestra, a Bozzuto Community! We do our best as a team to ensure our residents are happy. Thank you for complimenting our staff including our maintenance team! Our location is very unique and residents get to enjoy many perks such as the ice skating rink and summer concerts. Thank you again for your residency and for taking the time to write about your experience. Wish you all the best! Kind regards, Carly Eikenbary General Manager The Fenestra at Rockville Town Square

minjuviviana • Resident • 2016 - 2017

03/05/2017

I can absolutely recommend this apartment to everyone. All staffs are so kind and take care of residents. I loved to live at Fenestra and wouldn't have moved out if I could've stayed in Maryland.

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The Fenestra at Rockville Town Square Manager

03/06/2017

Dear Minjuviviana, First of all, thank you for your residency here at The Fenestra! We wish you all the best in your new home. Second of all, thank you for taking the time to recommend our community to others. We take pride in delivering superb customer service and I am so glad you enjoyed your time here with us. If you return to Maryland in the future please let us know. Thank you again! Kind regards, Carly Eikenbary General Manager The Fenestra at Rockville Town Square

Bb0173 • Resident • 2008 - 2016

12/15/2016

The staff here is like my second family. Management gets me coffee in the morning. They take very good care of me. I have lived here for eight years. I love it here. The apartments and amenities are in great condition. See More

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Pletou 73958 • vrp • 2011 - 2016

10/21/2016

I lived at Rockville Fenestra for 5 years and absolutely loved it!! The conveniences and amenities are really unparalleled! If I ever needed a furnace filter or lightbulb, my request was always honored in a timely manner. All employees were very courteous and attentive, keeping the… See More

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The Fenestra at Rockville Town Square Manager

11/01/2016

Thank you for taking the time to leave us feedback, Pletou! We appreciate your input, and hope you have a great one.

Drew318 • Resident • 2016

10/17/2016

Been living here less then a year. I really want to like living here, as previous posts say. I think there are pros and cons but a major con is the noise- especially the music. I get the summer concerts and to be honest they are… See More

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The Fenestra at Rockville Town Square Manager

10/26/2016

Dear Drew318, Thank you very much for voicing your concerns to us regarding the noise you are experiencing from the Town Square. I'm very sorry if you feel the seasonal events were not communicated to you during your tour. Please feel free to reach out to me so I can help address your concerns. We will definitely do everything we can to ensure you enjoy living here. I look forward to hearing from you! Kind regards, Carly Eikenbary General Manager The Fenestra at Rockville Town Square

Resident • 2010 - 2015

10/07/2015

I've lived here for several years. The only reasons I don't move are the expense of moving and the apartments proximity to the metro. Fenestra, itself is poorly managed and turning into a dump. We tried for months to get management to do something about residents… See More

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The Fenestra at Rockville Town Square Manager

10/23/2015

Dear Valued Resident, I want to thank you for voicing your concerns. I would love to set up a time to meet with you so that we can address everything! Here at Fenestra, we strive to maintain a beautiful and clean living environment for everyone as well as positive customer service. We will do our very best to ensure the courtyard is free of dog waste. A replacement TV for the bike was replaced. The carpets were cleaned earlier this year and will be replaced pending ownership approval next year. I appreciate your patience as we continue to maintain a pleasant and comfortable living environment for all our residents. Again, I would be happy to meet with you so that I can ensure all your concerns including renewal rates are addressed. I look forward to your continued residency. Kind regards, Carly Eikenbary General Manager

lmthreatt • Resident • 2013 - 2015

07/11/2015

The location is great! The rent is too pricy! The Customer Service in the rental office is TERRRIBLE! See More

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stalaga 88507 • vrp • 2014 - 2015

07/02/2015

I read some of these two-star reviews tonight. I've never posted a review of anything before but I felt like I should put my view in. My wife and I have lived here for 12 months and we love it here. The complex isn't perfect but… See More

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The Fenestra at Rockville Town Square Manager

07/08/2015

Good Afternoon Mr. Talaga, Thank you so much for your kind words and honest review. We know it takes time to read the reviews and write a review yourself and we appreciate you taking the time out of your schedule to give us your opinion. It means the world to us! We are here for you for anything you need at all. Warm regards, Kelly Jones General Manager

Resident • 2012 - 2015

06/01/2015

Lived at 37 Maryland Ave for 3.5 years and while we loved it when we first moved in, it seems this property has gone downhill very quickly. There are some pros and cons of every apartment community, however, I strongly feel the cons out weigh the… See More

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The Fenestra at Rockville Town Square Manager

06/02/2015

Dear Valued Resident, Thank you for your kind words regarding the wonderful neighbors you have and our great maintenance staff. I also appreciate you taking the time to write this review. The location is fantastic and we do offer a variety of amenities such as private parking, Concierge, 3 fitness centers and clubrooms. The community was built in 2007 with condominium finishes in both apartment homes and common areas. We do sign new leases annually and as I can tell, you have renewed at least two times based on your tenure. I would be happy to meet with you personally to discuss termination options as you mentioned you are very unhappy and our number one priority is to ensure your satisfaction. I can be reached at least 5 days a week at 301-279-0999 or you are welcome to reach me 24/7 at [email protected] I look forward to meeting with you and discussing your concerns in more detail. Warm regards, Kelly Jones General Manager

•

Updated Review

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Manager

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,618 - $2,933
SQ. FT.
552 - 553
Available
Avail.
N/A
Model
Studio

1 Bedrooms, 1 Bathroom

Price
Price
$1,658 - $3,054
SQ. FT.
734 - 749
Available
Avail.
N/A
Model
Fenestra - One Bedroom

Price
Price
$1,679 - $3,212
SQ. FT.
749 - 959
Available
Avail.
N/A
Model
Venetian - One Bedroom

Price
Price
$1,889 - $3,173
SQ. FT.
758
Available
Avail.
N/A
Model
Lunette - One Bedroom

Price
Price
$2,067 - $3,738
SQ. FT.
950 - 965
Available
Avail.
N/A
Model
Venetian - One Bedroom With Den

Price
Price
$2,073 - $3,647
SQ. FT.
965
Available
Avail.
N/A
Model
Lunette - One Bedroom With Den

Price
Price
$2,163 - $3,594
SQ. FT.
907
Available
Avail.
N/A
Model
Fenestra - One Bedroom With Den

1 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,057
Available
Avail.
N/A
Model
Lunette - One Bedroom With Loft

2 Bedrooms, 1 Bathroom

Price
Price
$2,313 - $4,633
SQ. FT.
1,173 - 1,430
Available
Avail.
N/A
Model
Lunette - Two Bedroom

Price
Price
$2,332 - $4,028
SQ. FT.
1,191
Available
Avail.
N/A
Model
Fenestra - Two Bedroom/One Bath

2 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,429
Available
Avail.
N/A
Model
Venetian - Two Bedroom With Den

Price
Price
N/A
SQ. FT.
1,510
Available
Avail.
N/A
Model
Lunette - Two Bedroom with Den

Price
Price
$2,228 - $4,350
SQ. FT.
1,132 - 1,238
Available
Avail.
N/A
Model
Fenestra - Two Bedroom/Two Bath

Price
Price
$2,291 - $4,618
SQ. FT.
1,119 - 1,235
Available
Avail.
N/A
Model
Venetian - Two Bedroom

Price
Price
$2,652 - $4,448
SQ. FT.
1,422
Available
Avail.
N/A
Model
Fenestra - Two Bedroom With Den

2 Bedrooms, 2.5 Bathrooms

Price
Price
$2,672 - $4,468
SQ. FT.
1,520
Available
Avail.
N/A
Model
Lunette - Two Bedroom/2.5 Bath with Den

2 Bedrooms, 3 Bathrooms

Price
Price
N/A
SQ. FT.
1,670
Available
Avail.
N/A
Model
Lunette - Two Bedroom With Loft

3 Bedrooms, 2 Bathrooms

Price
Price
N/A
SQ. FT.
1,331
Available
Avail.
N/A
Model
Fenestra - Three Bedroom

Price
Price
N/A
SQ. FT.
1,673
Available
Avail.
N/A
Model
Lunette - Three Bedroom

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

Live. Work. Shop. Play. Four sides of life that make it hip to be square: Rockville Town Square. The Fenestra at Rockville Town Square's beautiful new Rockville apartments is situated directly above street-level retail in the new downtown. It's a place where everything you need is moments away, not miles. Where your home defines premier living for apartments in Rockville. Where commuting means you're just two blocks from Metro. Where your favorite shops and restaurants are your neighbors. And the centerpiece is a vibrant town square ? an enormous gathering place for farmers markets, concerts, community celebrations and simply enjoying life.