The Fenestra at Rockville Town Square

Dear Collazo.carlosa, I am so glad you had a perfect experience living at The Fenestra, a Bozzuto Community! We do our best as a team to ensure our residents are happy. Thank you for complimenting our staff including our maintenance team! Our location is very unique and residents get to enjoy many perks such as the ice skating rink and summer concerts. Thank you again for your residency and for taking the time to write about your experience. Wish you all the best! Kind regards, Carly Eikenbary General Manager The Fenestra at Rockville Town Square

Dear Minjuviviana, First of all, thank you for your residency here at The Fenestra! We wish you all the best in your new home. Second of all, thank you for taking the time to recommend our community to others. We take pride in delivering superb customer service and I am so glad you enjoyed your time here with us. If you return to Maryland in the future please let us know. Thank you again! Kind regards, Carly Eikenbary General Manager The Fenestra at Rockville Town Square

Thank you for taking the time to leave us feedback, Pletou! We appreciate your input, and hope you have a great one.

Dear Drew318, Thank you very much for voicing your concerns to us regarding the noise you are experiencing from the Town Square. I'm very sorry if you feel the seasonal events were not communicated to you during your tour. Please feel free to reach out to me so I can help address your concerns. We will definitely do everything we can to ensure you enjoy living here. I look forward to hearing from you! Kind regards, Carly Eikenbary General Manager The Fenestra at Rockville Town Square

Dear Valued Resident, I want to thank you for voicing your concerns. I would love to set up a time to meet with you so that we can address everything! Here at Fenestra, we strive to maintain a beautiful and clean living environment for everyone as well as positive customer service. We will do our very best to ensure the courtyard is free of dog waste. A replacement TV for the bike was replaced. The carpets were cleaned earlier this year and will be replaced pending ownership approval next year. I appreciate your patience as we continue to maintain a pleasant and comfortable living environment for all our residents. Again, I would be happy to meet with you so that I can ensure all your concerns including renewal rates are addressed. I look forward to your continued residency. Kind regards, Carly Eikenbary General Manager

Good Afternoon Mr. Talaga, Thank you so much for your kind words and honest review. We know it takes time to read the reviews and write a review yourself and we appreciate you taking the time out of your schedule to give us your opinion. It means the world to us! We are here for you for anything you need at all. Warm regards, Kelly Jones General Manager

Dear Valued Resident, Thank you for your kind words regarding the wonderful neighbors you have and our great maintenance staff. I also appreciate you taking the time to write this review. The location is fantastic and we do offer a variety of amenities such as private parking, Concierge, 3 fitness centers and clubrooms. The community was built in 2007 with condominium finishes in both apartment homes and common areas. We do sign new leases annually and as I can tell, you have renewed at least two times based on your tenure. I would be happy to meet with you personally to discuss termination options as you mentioned you are very unhappy and our number one priority is to ensure your satisfaction. I can be reached at least 5 days a week at 301-279-0999 or you are welcome to reach me 24/7 at [email protected] I look forward to meeting with you and discussing your concerns in more detail. Warm regards, Kelly Jones General Manager

Thank you for your time in writing this review. Please allow me to apologize for your experience and offer the opportunity that we can meet and discuss your concerns in more detail. I can be reached in the office or at [email protected] Warm regards, Kelly Jones General Manager

Dear Valued Resident, Thank you for taking the time to write a review for Fenestra. We appreciate your feedback and I would like to assist with your concerns. We have many options on locations in the community and can find what could best suit your needs and have a 24 hour maintenance crew that would be happy to investigate any concerns you might have with your water and electricity upon request. Your satisfaction is our first priority. Warm regards, Kelly Jones General Manager

Dear Valued Resident, Thank you for your review. We appreciate you taking the time out of your day to write your concerns. I also appreciate your helpful suggestions as to what you think could assist in resolving your concerns. There are some very exciting changes with the retail that Federal Realty has shared with us and we look forward to the retail changes that are coming soon. I truly appreciate the feedback regarding the gym. We actually have padding in the gym as well, but we are working on some updates that will be coming soon as well so stay tuned! I would like to have the opportunity to hear more details and work together and I can provide some additional feedback aside from the information above. I am in the office 5 days a week and can be reached by phone at 301-279-0999 or via email at [email protected] Hope to hear from you soon. Warm regards,

Thank you for your concerns and we appreciate the feedback. We are a pet friendly community and I definitely encourage reaching out to the concierge or management office if you are experiencing noise or any concern. This way we can act quickly and address the appropriate apartment home and/or resident. I would love to hear more details regarding your concerns. I can be reached in the office or at my email below. Thank you again for taking the time to review Fenestra. Warm regards, Kelly Jones General Manager [email protected]

Thank you for your kind words regarding the maintenance and management team! We appreciate all feedback and thank you for your concerns. The retail is actually owned and managed by a different company and from what we understand, there are some amazing restaurants coming in to fill the spaces. Peter Chang recently opened and we have heard positive feedback from our residents. Utilities are individually metered, but if you feel your utility bill is too high, we can always have maintenance take a second glance to investigate. Thank you again for your review and if you have an opportunity to call or email, I would love to gather more details about your concerns. Warm regards, Kelly Jones General Manager [email protected]

Thank you Liz for such a pleasant review. We know you are busy and we appreciate you taking the time out of your day to write this review. I am so glad things are working out in your new apartment and the outdoor space has provided a great addition to your living experience. Allie and Duaeno are wonderful and we are very thankful to have such a cohesive team. Both have been promoted and are at other communities within Bozzuto, however, we have a wonderful team here that have made the transition seamless. I am in the office for anything you might need in the future as well. If there are any concerns, I can also always be reached at [email protected] Warm regards, Kelly Jones General Manager