The Flats at Shady Grove

1380 Piccard Drive, Rockville, MD 20850

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The Flats at Shady Grove

1380 Piccard Drive

Rockville, MD 20850

 
 
 
 
 
 

ApartmentRatings Property Breakdown

OVERALL SCORE
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4.3National IndexSatisFacts
This property uses satisfacts surveys to get feedback from residents
(Range is 0 - 5)About SatisFacts
3.9
Pre-Renewal
Before residents renew their lease, we get their feedback.
4.6
Move-in
How residents felt about their move-in experience.
4.4
Unclosed Prospects
What prospective renters had to say about their visit.
4.4
Work Order
Our team's performance in responding to service requests.
80%RECOMMENDED
THIS PROPERTY
VS
83%CITY AVERAGE

Ratings & Reviews

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Verified Resident 722642 2019 Not Recommended
Reviewed 12/02/2019
Thanks......,................,.............................
The Flats at Shady Grove Manager12/04/2019

We appreciate your review but don't fully understand your grievances. Please stop by the leasing office at your earliest convenience. Vanessa Mahmoodi, Property Manager

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Resident 2017 - 2019 Recommended
Reviewed 12/01/2019
I have lived in the community for about two years now and my biggest complaint is the way the sub metering company charges its tenants. I have never heard of a company (Studebaker SubMetering) that charges its tenants separately for two types of electric use one… See More
The Flats at Shady Grove Manager12/04/2019

Thank you for your review. Can you please stop by the leasing office at your earliest convenience so we may speak about your specific issues. Vanessa Mahmoodi, Property Manager

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Verified Resident 721903 2019 Recommended
Reviewed 11/28/2019
From the beginning, staff is attentive and prompt to resident needs. Also, Friendly, Respectful, and professional Staff. Clean community and property overall. Quiet resident area and Apartment. Would recommend. See More
The Flats at Shady Grove Manager12/04/2019

Thank you so much for your review! We appreciate your feedback and glad you are enjoying your home at The Flats at Shady Grove. We look forward to seeing you around and happy holidays! Vanessa Mahmoodi, Property Manager

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Verified Resident 720564 2019 Recommended
Reviewed 11/23/2019
Helpful and fully caring of their residents. Willing to work with you with any problem that comes up. Courteous and on time with responses, as well as good with updating day before water cut off or events.
The Flats at Shady Grove Manager11/27/2019

Thank you so much for your review! We appreciate your feedback and Happy Holidays. Vanessa Mahmoodi, Property Manager

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Verified Resident 720366 2019 Recommended
Reviewed 11/22/2019
My experience has been good for the most part. My biggest complaint is the change of the billing for HVAC. It could have been more transparent and I don't think the the billing is correct. Additionally, the pool could have stayed open longer and the hours… See More
The Flats at Shady Grove Manager11/27/2019

Thank you so much for taking the time to write this review. We currently have Amazon lockers to help with resident package delivery! If you should ever need anything please feel free to stop by the leasing office! Happy Thanksgiving, Vanessa Mahmoodi!

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Verified Resident 719937 2019 Recommended
Reviewed 11/20/2019
I've lived at The Flats at Shady Grove since the Spring of 2019, I've had nothing but the best experience here. The staff at the leasing office are amazingly helpful and friendly, if there are ever any questions or concerns they are as prompt and helpful… See More
The Flats at Shady Grove Manager11/27/2019

Thank you so much for your review and for your kind words about the team at The Flats at Shady Grove. We look forward to seeing you around the community. Vanessa Mahmoodi, Property Manager

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Verified Resident 719381 2017 - 2019 Recommended
Reviewed 11/19/2019
I have been part of the community for a little over 2 years. The staff have all been very professional and work with you if there are any problems. I have only has 2 maintenance requests submitted since I have been there and both times they… See More
The Flats at Shady Grove Manager11/20/2019

Thank you for calling The Flats at Shady Grove home for the last two years. We hope you continue to call the Flats at Shady Grove home for many years to come. Vanessa Mahmoodi, Property Manager

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Verified Resident 682901 2017 - 2019 Recommended
Reviewed 11/18/2019
the grounds are well kept, the apartments are cleaned and refurbished between renters. Staff responds quickly to problems. community is quiet and clean pool area is kept neat and lifeguard is on duty when open See More
The Flats at Shady Grove Manager11/20/2019

We appreciate your review and are glad you are enjoying your home. Please feel free to stop by the leasing office should you need anything! Vanessa Mahmoodi, Property Manager

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Verified Resident 718227 2018 - 2019 Recommended
Reviewed 11/15/2019
Apartment has suited my needs, clean, friendly staff. Fair pricing, could be a little quiter, some residents have not been curtiousy about time of day when making phone calls outside of apartments or having events in the courtyard
The Flats at Shady Grove Manager11/20/2019

Thank you so much for your review! We are thrilled you are enjoying your home at The Flats at Shady Grove and look forward to seeing you around the community! Vanessa Mahmoodi, Property Manager

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Verified Resident 717248 2018 - 2019 Recommended
Reviewed 11/13/2019
I like my apartment but my tenants cannot seem to find the garbage and seem to leave it outside the dumpster. Which I wish they would not this practice attracts bugs and rodents.. and leaving Safeway shopping cart. See More
The Flats at Shady Grove Manager11/13/2019

Thank you so much for your review! We continue to send out reminder notices for the trash receptacles and are hoping that will help alleviate the issues. Vanessa Mahmoodi, Property Manager

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Verified Resident 710237 2019 Recommended
Reviewed 10/25/2019
Great community and Staff. Melanie and Joseph were very accommodating. They made my leasing process easy, fun, and enjoyable. I haven't rented a place in 15 years and to have wonderful staff to walk me through the process step by step, made my transition easier. Thank… See More
The Flats at Shady Grove Manager11/04/2019

We appreciate your review and for your kind words about the team and community. I'm thrilled the transition was seamless and we look forward to seeing you around the community. Vanessa Mahmoodi, Property Manager

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Verified Resident 707945 2019 Recommended
Reviewed 10/18/2019
There was more than enough information on the website to help with your search. Montgomery county is the best county ever for family. It is peaceful, crime free and has the best schools in Maryland. I would dedicate recommend to a friend. Thank you. See More
The Flats at Shady Grove Manager10/23/2019

Thank you so much for your review! We are thrilled you are loving your home at The Flats at Shady Grove. We look forward to seeing you at our next resident event! Vanessa Mahmoodi, Property Manager

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Verified Resident 708028 2019 Recommended
Reviewed 10/18/2019
It has been Wonderful, I couldn't have asked for a better experience and place to live. The community is great. Everything imaginable is within walking distance or just a short drive away. The area is quiet ,serene and peaceful. This was the right decision for me… See More
The Flats at Shady Grove Manager10/23/2019

Thank you so much for your review! We appreciate your feedback and are thrilled you are loving your home. We look forward to seeing you around the community. Vanessa Mahmoodi, Property Manager

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Verified Resident 705029 2018 - 2019 Recommended
Reviewed 10/09/2019
Just better communication with tenants. I love the place and just want to get what is fair and do not feel I am asking too much. Just better communication with tenants. I love the place and just want to get what is fair and do not… See More
The Flats at Shady Grove Manager10/10/2019

Thank you so much for your feedback. I don't fully understand your grievances if you wouldn't mind stopping by the leasing office at your earliest convenience to discuss any and all issues you may be having. Vanessa Mahmoodi, Property Manager

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Verified Resident 703968 2019 Recommended
Reviewed 10/07/2019
I have enjoyed it so far, no issues with noise, pests, etc. Melanie was my leasing consultant and she really helped me out when I was trying to find a place very quickly. I hope that I can stay here next year.
The Flats at Shady Grove Manager10/08/2019

Thank you so much for your review and we are thrilled you are enjoying your home at The Flats at Shady Grove and look forward to seeing you around the community. Vanessa Mahmoodi, Property Manager

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Verified Resident 704182 2019 Recommended
Reviewed 10/07/2019
The move in process was smooth and easy. The staff is very helpful and progressional. Wardell Gatling was amazing while we attempted to lease all the way from California. Melany at the front office is amazing and so helpful and friendly. We had some problems with… See More
The Flats at Shady Grove Manager10/08/2019

Thank you so much for your review! We appreciate your feedback and look forward to seeing you around the community. Vanessa Mahmoodi, Property Manager

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Verified Resident 702940 2019 Recommended
Reviewed 10/04/2019
I love this community. It is a quiet and pleasant area and has all the amenities i need. The office staff are wonderful and do their best to assist with any issues I might have. The location is ideal as well with shops, restaurants and other… See More
The Flats at Shady Grove Manager10/08/2019

Thank you so much for taking the time to write this review and for your kind words about our staff and the community. We look forward to seeing you around the community! Vanessa Mahmoodi, Property Manager

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Verified Resident 700364 2019 Not Recommended
Reviewed 09/27/2019
It has been an awful experience. We are looking forward to moving out soon. Starting with when we scheduled our first tour, we were stood up for 3 hours and had to reschedule. We were given an apartment with extremely dirty air ducts and windows without… See More
The Flats at Shady Grove Manager10/08/2019

I'm sorry to hear about your negative experience at The Flats at Shady Grove. Van Metre took over management late last year and had been diligently working to improve the living experience. We would love to speak with you further about all the issues you are experiencing if you wouldn't mind stopping by the leasing office at your earliest convenience. Vanessa Mahmoodi, Property Manager

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Verified Resident 700121 2019 Recommended
Reviewed 09/26/2019
The people here and the Staff are really Cool and Respectful. They were Very welcoming and very Personable. I would advise people to move in if you like the feel of a Converted Hotel. It is good for a one bedroom.
The Flats at Shady Grove Manager10/08/2019

Thank you so much for your review and we are thrilled you are loving your home. Vanessa Mahmoodi, Property Manager

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Verified Resident 694683 2018 - 2019 Recommended
Reviewed 09/13/2019
Nice quiet community with friendly neighbors and staff. Professional maintenance people on-site and helpful office staff available. Pretty courtyard with outdoor pool and tables for picnics in summer. Community activities year-round. See More
The Flats at Shady Grove Manager09/26/2019

Thank you so much for your review! We appreciate your feedback about the community and the staff! We look forward to seeing you around the community! Vanessa Mahmoodi, Property Manager

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Resident 2017 - 2019 Not Recommended
Reviewed 09/10/2019
Mixed review. Since VanMetre took over as the management company, they have done a MUCH better job at running this apartment than Kettler did. Logistically, it now is run how you would expect a normal apartment complex to be run. I have had no issues with… See More
The Flats at Shady Grove Manager09/26/2019

We appreciate your review and feedback. Thank you for your kind words about Van Metre Management. We are still working hard to improve the amenities and conditions of the overall community and will continue to do so. We look forward to seeing you around the community. Vanessa Mahmoodi, Property Manager

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Verified Resident 692530 2019 Recommended
Reviewed 09/09/2019
Great community - quiet and respectful but friendly! Management is very friendly and helpful. Maintenance is very efficient and very quick to address any problems. Location is fantastic as well, close to metro and major highway
The Flats at Shady Grove Manager09/26/2019

Thank you so much for your review! We appreciate your feedback about the community and the staff! We look forward to seeing you around the community! Vanessa Mahmoodi, Property Manager

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Verified Resident 692576 2019 Not Recommended
Reviewed 09/09/2019
Great job they always do an excellent job and fixing my problems I'm so glad I have Maintenance to fix my problems big do such a good job I'm really happy to have good experience having Maintenance here See More
The Flats at Shady Grove Manager09/26/2019

Thank you so much for your review! We appreciate your feedback about the community! We are thrilled you are loving your home and we look forward to seeing you around the community! Vanessa Mahmoodi, Property Manager

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Verified Resident 689104 2019 Recommended
Reviewed 09/03/2019
I love this community and your staff including onsite & maintenance are GREAT but just some suggestions 1. maybe we can install some surveillance cameras in each floor and parking lot 2. A parking sticker for for registered tenants could help manage visitors and vehicles, and… See More
The Flats at Shady Grove Manager09/26/2019

Thank you so much for your review! We appreciate your feedback about the community and the staff! We hear your suggestions and have already been working on these. Vanessa Mahmoodi, Property Manager

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Verified Resident 685899 2019 Recommended
Reviewed 08/26/2019
I just moved in on July 31 my birthday and it been ok no major problem at all the apt is nice neighborhood is quiet I really feel safe at night weight room is good bus at door Uber every thing u need is right here… See More
The Flats at Shady Grove Manager08/28/2019

Happy Belated Birthday! We thank you so much for your feedback and for taking the time to write this review! We look forward to seeing you around the community! Vanessa Mahmoodi, Property Manager

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Features & Amenities

Laundry

  • Laundry Lounge with Wi-Fi
  • Laundry On-Site

General

  • 24-Hour Emergency Maintenance
  • Billiards Room
  • Black or Stainless Appliances
  • Closet Organizers in Bedrooms Available
  • Courtyard
  • Elevator
  • Fitness Center
  • Free Wi-Fi
  • Granite Countertops
  • Online Resident Services
  • Open Air Apartment Entries
  • Package Receiving Service
  • Paw Spa
  • Pet Washing Station
  • Plank Flooring in Kitchen
  • Plantation Blinds
  • Pool
  • Pool or Courtyard Views Available
  • Recreation Room
  • Renovated
  • Resident Activities
  • Smoke Free Community
  • Theater Room

Pets

  • Dogs Allowed
    Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
    Pet Limit: 2
    Comments: The Flats at Shady Grove loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information.
  • Cats Allowed
    Restrictions: No Weight Limit. No Pit Bulls and Pit Bull Mixes
    Pet Limit: 2
    Comments: The Flats at Shady Grove loves your pets! Each apartment may have up to (2) pets. Pet fees and pet rent may vary. Please speak to a leasing associate for more information.

Floor Plans & Pricing

Studio, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    425

  • Available
    Avail.

    N/A

  • Model

    Studio C

  • Price

    N/A

  • SQ. FT.

    432

  • Available
    Avail.

    N/A

  • Model

    Studio A

  • Price

    $1,263 - $3,017

  • SQ. FT.

    432

  • Available
    Avail.

    1 Units

  • Model

    Studio B

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    539

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom 1 Bath D

  • Price

    N/A

  • SQ. FT.

    820

  • Available
    Avail.

    N/A

  • Model

    1 Bedroom 1 Bath E

  • Price

    $1,170

  • SQ. FT.

    472

  • Available
    Avail.

    1 Units

  • Model

    1 Bedroom 1 Bath B

  • Price

    $1,280 - $2,162

  • SQ. FT.

    472

  • Available
    Avail.

    10 Units

  • Model

    1 Bedroom 1 Bath A

  • Price

    $1,390 - $2,239

  • SQ. FT.

    539

  • Available
    Avail.

    1 Units

  • Model

    1 Bedroom 1 Bath C

2 Bedrooms, 2 Bathrooms

  • Price

    N/A

  • SQ. FT.

    864

  • Available
    Avail.

    N/A

  • Model

    2 Bedroom 2 Bath B

  • Price

    $1,836 - $5,187

  • SQ. FT.

    864

  • Available
    Avail.

    2 Units

  • Model

    2 Bedroom 2 Bath A

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Just off the east exit 270 and Shady Grove Road, the Flats at Shady Grove offers a truly unique apartment community adjacent to the prestigious King Farm. Featuring over 200 affordable, California-style apartments with all the amenities and community features of high-end Montgomery County apartments, but at a price significantly less, your future home await.

Management Company: Van Metre Management Company

Office Hours Closed

  • Sunday: Closed
  • Monday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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The Flats at Shady Grove is a 425 - 864 sqft apartment in Rockville in zip code 20850. This community has a Studio - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,170 - $5,187. Nearby cities include Potomac, North Bethesda, Derwood, North Potomac, and Gaithersburg. 20855, 20851, 20855, 20878, and 20877 are nearby zip codes.

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The Flats at Shady Grove

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Management Photos (40)

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  • (Manager photo uploaded on 02/07/2019) Image of The Flats at Shady Grove in Rockville, MD
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  • (Manager photo uploaded on 01/30/2019) Image of The Flats at Shady Grove in Rockville, MD
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Provided by Other Residents

Resident Photos (10)

  • (Resident photo uploaded on 04/08/2018) Image of The Flats at Shady Grove in Rockville, MD
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  • (Resident photo uploaded on 04/08/2018) Image of The Flats at Shady Grove in Rockville, MD
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  • (Resident photo uploaded on 04/08/2018) Image of The Flats at Shady Grove in Rockville, MD
  • (Resident photo uploaded on 04/08/2018) Image of The Flats at Shady Grove in Rockville, MD
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