Review History for anonymous

The Villages at Decoverly


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anonymous

Resident ā€¢ 2016 - 2017

8/8/2017

This is a great complex overall. There is not an elevator which makes things tough if you live on a top level. I have had some maintenance issues that the maintenance team has worked hard to fix. Despite their efforts the issue has not been resolved in over a month. I went to the office to speak to someone about the issue. I was having a very calm conversation with one of the employees when the office manager begins to yell from her office interrupting the conversation. I never raised my voice and I remained calm. Before I was done explaining the issue the manager interrupted again and yelled "Have a Good Day" ending the conversation. She was so rude she made me cry. I have never been treated this way by someone I was not being aggressive towards in any way. This behavior is unacceptable especially coming from an office manager. I am still in shock by how I was just treated. I just want my maintenance issue resolved and I was never rude in the process of trying to get this issue resolved. I would not move in here until the Property manager gets some lessons in how to speak to other people especially ones that are your customers.

    Review 8 out of 133

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    The Villages at Decoverly

    March 2024

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