What are noise levels like at Village Square West?

The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Village Square West?

The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Village Square West?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 1.5 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 1.5 Baths

Ratings & Prices for Village Square West, Rockville, MD

Renter Ratings

Noise	N/A
Grounds	4
Safety	3
Office Staff	3.5
Maintenance	4
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1.5 days

Ratings & Reviews (114 Reviews)

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mesget • Former Resident • 2016 - 2020

06/02/2020

I lived in Village Square West (Building 12201 Apt. 402) for about four years. Village Square West was like my home and I moved because I bought a house. The apartment is located in a great area. It is surrounded by many shoppings and stores (Target,… See More

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Village Square West Manager

06/03/2020

Thank you! We're so pleased to hear that you enjoyed your time at Village Square West, and that the staff was courteous and helpful. If your housing situation ever changes, we would love to have you as a resident of Village Square West again. We appreciate you taking the time to give us your feedback!

Resident • 2019 - 2020

03/10/2020

Cheap rent, good size units for the area and close to Metro. BUT - some, if not most, units not renovated since the 80's, so don't expect quality. Limited parking, especially for units near complex entrance and guests. No elevators. Management is polite, but uninformed and… See More

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Village Square West Manager

03/12/2020

We are sorry to see this, for our goal is to give our residents the highest quality care and maintain a great living experience. If you are willing, we would like to work through your concerns with you. Please give us a call at 301-770-6060. Thank you.

Former Resident • 2018 - 2019

05/28/2019

There is a good reason why this apartment complex gets 1 star on every single site. I would strongly advise everybody who's considering it to stay away from it. It's the cheapest in the area - probably this is the only way for them to get… See More

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Village Square West Manager

08/01/2019

We're sorry that your living experience at Village Square West was less than excellent. Our priority is to ensure resident satisfaction and to provide a comfortable and enjoyable living experience for everyone. Should you have more feedback or suggestions to allow us to improve, please contact us directly at 888-695-7060. Thank you.

Former Resident • 2018

09/15/2018

This community overall is perfect - been here for 3yrs. I believe your experience is dependent on your neighbors. Staff are ok, can do better but when I've requested service orders they come and get things done, not always efficient but they try. HUGE PROBLEM -… See More

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borrajo1965 • Resident • 2017 - 2018

08/31/2018

Quiet, clean, good staff, I like the neighborhood, laundry in the building, close to the bus stop, nice kitchen size, I love the brick wall in the dining room. My husband and I moved in to our apartment 4 months ago and we like it here.… See More

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jjanthony07 • Former Resident • 2017 - 2018

05/03/2018

AVOID this place! The management got worse if anything with the near manager they just brought in. Many of the reviews reference the old manager, I can tell you this one is just as bad. They will smile and take your rent checks but the second… See More

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[email protected] • Former Resident • 2015 - 2017

01/25/2018

Horrible! Cockroaches and Mice in all the apartments, washers and dryers usually broken, A/C very old, high bills, you share bill with neighboors. Parking is a nightmare, if you have visitors forget it, they have to walk all over the community to find a spot. When… See More

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KonMon • Former Resident • 2016 - 2018

01/23/2018

I would have rated this place another 2 extra stars, if the management office we a bit more honest!... The apartments are very old, nothing works right, but for the money you would pay in North Bethesda, I guess it is fine (except the roaches)! As… See More

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Resident • 2014 - 2016

11/01/2016

Lived in Village Sq for about two years. Pros: It's generally quiet, and it's spacious. Cons: Like others have mentioned the parking is bad, there's a tow company that lurks, towing anything they can get their claws on. Then they tow it 10 miles away (not… See More

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[email protected] • Resident • 2016

08/16/2016

I lived in Village Square West Apartments for a year in a one bedroom apartment with a den on the first floor. The star is for location and price - 10 minute walk to the twinbrook metro and most affordable in the area. The negative review… See More

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vperz • Resident • 2016

04/20/2016

The space itself is not bad, you get what you pay for (older pipes, outdated cabinets, etc.) The reason for this review is one incident that completely changed my mind about my previously positive perception of this place. The leasing office lost one of our rent… See More

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Staecy • Resident • 2014 - 2016

02/15/2016

Overall this apartment complex was okay, not the absolute worst nor the absolute best. I will be moving shortly since our lease is going to be up soon. What I will say about these concerns that I have with this apartment is truly honest and not… See More

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Moderate Quietness • Resident • 2014 - 2015

02/09/2016

I strongly do not recommend this place. Walls are crap in terms of proof sounding. We have THE ONLY neighbor that blasts music, and there peace and quiet at all, gotta listen to TV over their loud music. They're loud everywhere, no one else is but… See More

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Resident • 2015 - 2016

01/04/2016

There are a TON of bad reviews and I find that unfortunate. Yes, it IS an uphill walk to twinbrook metro if you dont want to catch 1 of 3 buses (2 on weekends) that come by every 15 minutes to take you right to the… See More

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Contigo • Resident • 2011 - 2015

12/13/2015

The area is great, I have lived here for several years. I moved from couple blocks away to this apartment which was within the budget and it was a familiar area. As some of the comments said, the management SUCKS. They do the very minimal of… See More

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Resident • 2012 - 2015

12/12/2015

I do not recommend this. Service is horrible. My lock is broken and its been 5 months and they still haven't fixed this. Also, stovetop vent is dirty and they won't clean it. Refrigerator is broken and freezes food. Constant leaking from dishwasher, sink, and bathroom.… See More

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onebillion15 • Resident • 2012 - 2015

09/20/2015

Pros: cat-friendly, with no extra deposit or pet rent. Fairly spacious, lots of closet space, big bedrooms. Nice carpeting. Quiet. Nice scenery, lots of trees and grass around. Close to bus lines. Cons: If you live in a one-bedroom, you have to live on the ground… See More

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Resident • 2013 - 2014

08/02/2014

I didn't have too many issues living here. Except when I gave my vacate notice. Pros: -Rent was decent compared to the surrounding areas. Rent is highest around June for an initial lease -They have a pool and its usually not crowded -Initial move in was… See More

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vic1 • Resident • 2013 - 2014

08/01/2014

I lived at Village Square West apartments for the past year but recently moved because we bought a house. I can't say enough good things about this place. I know there are bad reviews but I had a great experience with the staff, maintenance crew, and… See More

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Resident • 2013 - 2014

03/31/2014

I was able to overlook, grudgingly, the fact that holes in the baseboards/closets were not sealed - allowing mice into the apartment (after a few months I found the holes and sealed them with steel wool). I overlooked, but made a fuss, about the fact that… See More

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Resident • 2012 - 2014

01/28/2014

The best place to live if your looking for an easy law suit... ----- and her band of merry misfits will give plenty of opportunities. Landscaping/snow removal is way below par, office staff gossips about tenants, lifeguards are not the best Montgomery County has to offer.… See More

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meghan80 • Resident • 2005 - 2012

09/04/2013

I lived in this community from 2005-2007, and came back when I lost my house from 2009-2012. I wouldn't think any other place to live besides Village Square West. I have lived in othee apt. complex, and so far this is the best! Although people complain… See More

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Annye83 • Resident • 2010 - 2013

09/04/2013

Well manager is just a disaster (or maybe one should feel pity for her). She can say like "We have the dumbest residents..." with you sitting there. Also she forgot to mail my check to main office and I was reported to collection for that. Other… See More

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YoungProfessional61 • Resident • 2012 - 2013

04/17/2013

This was my first apartment after moving away from home to be closer to my job in DC. I moved in with a friend who had lived here for a year previously for convenience. Bottom line up front, I would not recommend living here, it's not… See More

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Resident • 2012

12/18/2012

this place is a nightmare!!!! do not ever move here

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•

Updated Review

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Manager

Features & Amenities

General

24-Hour Emergency Maintenance

24-Hour Management Availability

Colonial Style Buildings and Beautiful Grounds

Convenient North Bethesda Location

Convenient to Capital Beltway or i-495

Convenient to Downtown Bethesda and Walter Reed National Museum

Convenient to Loehman's Plaza and Grocery Stores

Convenient to Parklawn HHS Building

Convenient to Rock Creek Park with Trails

Convenient to Rockville Pike Shopping and Dining

Convenient to Twinbrook Community Recreation Center

Convenient to Twinbrook Metro

Enclosed Stairways and Mailboxes in Every Building

On-site Metrobus and Ride-on Line Stop

Picnic Area with Grills

Pool

Recycling Areas Throughout Community

School Buses Stop for Grades K-12

Telephone Access Entry for Visitors

Tot Lots

Pets

Other Pets Allowed
Restrictions: Our apartments are pet friendly. If your pet always lives in a cage, bowl or tank then generally we allow 2 per apartment. Fish tanks 50 gal maximum.

Cats Allowed
Restrictions: No deposit or monthly fees!
Pet Limit: 2

Leasing:

Our office is closed for in-person tours. Village Square West in North Bethesda, MD offers spacious 1, 2 and 3 bedroom apartments. We're at the center of everything you need. Public transit is at your doorstep - MetroBus and Ride-On buses stop here. 10-15-minute walk to Twinbrook Metro station. 5 minutes to the Capital Beltway (I-495) and Rockville Pike with endless shopping, dining & entertainment. Just 3 blocks to grocery stores and everyday services. 5 minutes to Rock Creek Park with trails, fields & courts and Twinbrook Community Recreation Center. Cats are welcome. Property features include a relaxing pool with sundeck, shaded picnic area with grills, two play areas, recycling areas throughout, telephone-entry system, mail delivery and laundry facility in each building, on-site management office and 24-hour emergency maintenance. Utilities not included in your rent, you pay gas, electricity & water/sewer.

Office Hours