When owned and operated by Archstone hands down one of the nicest, best kept complex's in the area. Now that it is owned and operated by Equity Residential, I have seen subsidized housing managed better. Though being a pet friendly community (at extra cost) they have developed a rodent problem....solution....bait box's with rat poison (pet and child poison) at entries clearly in reach of pets and children. But then of course they are not responsible for the placement since they hired the issue out to Terminex who can shoulder any fallout.
The hallways were cleaned at least 2 times a week when professionally managed, now once or twice a month a man, a mop, and dirty water get sloshed around at least once a month. But we have air freshners in the hallways to overcome the aroma.
Office and maintenance hours have been reduced. Pool and lawn not tended too as often.
So pet friendly that it is not uncommon to find pet waste in the hallways.
Can't wait to move.......What a shame that in a few short months what was a plce to be proud to call home has turned into a place that I am ashamed to live in. Just think you too can live here for $2600 plus a month.....What a deal .... STAY AWAY
Manager
8/20/2014
Westchester Rockville Station
Hello,
We are very sorry that our team has not been able to create a place that you're proud to call home.
Our team appreciates your feedback very much and we will continue to work hard.
If you would like to discuss these or other concerns with us, we'd be happy to hear from you. You can contact Pablo at pacosta@eqr.com or (240) 314-0421.
Thank you.