On Friday January 6, 2017 I came to St Charles Apartment leasing office to sign my lease and pick up my keys. After receiving my keys and visiting the apartment I realized that the original apartment that I first saw was the one that I really wanted. I returned to the leasing office to switch out the apartment to the one that I loved and I was greeted by Nigel Good. During the time that he had greeted me, I was feeling very overwhelmed and irritated. Mr. Nigel Good was very kind and pleasant even when I wasn't so pleasant. He had no problem in assisting me in accomplishing the very task that I needed to do. Mr. Good took me on a tour to make sure that it was the right apartment and the very one that I wanted. Wow! did he give me a grand tour that was so outstanding that I was ready to sign all over again. At the end of this visit Mr. Good kept his professionalism and was very courteous that when I left from that establishment I felt so much better and good about this new transition. Thank you so much Mr. Nigel Good you ROCK!