Review History for The Aus

Marley Manor Luxury Apartment Homes


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The Aus

Resident 2016 - 2017

1/2/2018

They are con artists. Don't let the apartments/grounds themselves fool you. Remember, at the end of the month/lease, it's the PEOPLE you're dealing with, and they are NOT worth the benefits. To summarize a whole year of regrets: The first thing we learned, as soon as we moved in, was that days earlier our apartment was ground zero to a building-wide bed bug infestation. Of COURSE that was never mentioned before we signed the lease, which I believe is extremely illegal in the state of Maryland but little did we know of the disregard Marley Manor has for its tenants - this was a MINOR issue compared to the year we experienced. If you have a nice car, look elsewhere - no matter where or how you park you'll be getting some BAD dents and scratches from all the children they let play in the parking lots (because that's safe, right? Right.) As soon as we moved in, the carpet in the main living area was appallingly stained. It looked like it had been cleaned, but with a lot of furniture still on it - so by the time the furniture was removed it left stains everywhere. Needless to say, we had to pay A LOT of money for the "standard carpet cleaning" everyone gets once we left the apartment. I wonder where or rather who that money goes for because the previous tenant's carpet cleaning bill certainly didn't go into our carpet. The apartment walls are VERY thin. You can hear plenty, especially from the upstairs. I can probably tell you what kind of wood the bedframe on my neighbour's bed was just because of the reverberating sound it made from two rooms away while he and his wife got it on multiple times a day. They mixed up one of our timely monthly payments so bad it was technically deemed "late", then proceeded to charge us a hefty fee while blaming us for it. They also pester delivery folk to leave your packages at the club house. They don't have a camera, a sign up system, ANY manner of security. I've seen packages ranging from thousands of dollars in electronics to important academic papers (from degrees to sensitive forms/information) just laying around - any of us could've just picked those up and voila, we just ruined someone's life without consequence. Everyone in our household has had packages stolen and as per Marley Manor's standards, the response was always - "Nothing we can do about it." Here's an interesting one: They moved in some college kids above us, who proceeded to consume and deal illicit drugs around the clock, as well as hiring and bringing in hookers who looked underage. They'd be up all night playing basketball in their living room (you read correctly - basketball) and blasting music all night long. Not to mention OUR apartment smoked like weed - imagine having your boss over for a visit, or maybe grandma! Lovely premium living experience, right? We've tried and tried contacting Marley Manor and the only answer we got was "There's nothing we can do" (which goes DIRECTLY against their promise to hold residents up to certain standards). And then they gave our non-smoking apartment a STERN WARNING about the cigarette butts we - non-smoking tenants - were apparently tossing off the balcony. When it was finally time to leave these scammers behind they gave us a really hard time with hidden fees that were supposed to be "included" in what we already paid, and here's the cherry on the cake: charged us nearly 300 dollars to clean our apartment - which we left in pristine shape, except for one of those light foldable chairs in a bedroom, and this was OVER SIX MONTHS after we'd left the place.. because they didn't properly note down the new addresses we disclosed upon paying our last month's rent (which was also a big mess since they pro-rated it wrong and never stuck to their word). That being said, our credit score took a huge dip thanks to this. Almost a year later, and these people are still doing what they can to ruin our lives. In short, don't believe their lies - this place is a scam. These con artists probably extorted almost 500 dollars from us while BLATANTLY failing to not only uphold their own contractual promises, but while also likely breaking some criminal laws here and there. They're a member of the SBY Apartments conglomerate and as a former Salisbury resident I CANNOT warn you enough about dealing with these people. They are Salisbury, the city, in a nutshell. Do yourself/your family/your friends a favour and find a cheaper, better, bigger house, rented by an owner-landlord. Build a relationship, negotiate, trust another human being. Don't deal with this ring of corruption. No matter how good the apartments or the grounds look like - do NOT bring these people into your life. You're better than this - I promise you. PS.: I've come back to edit this review 3 times already, because I keep remembering things that, on their own, should be enough to deem this place a 'NO', but when put together just infuriate me because it's so blatantly obvious we got conned...

    Review 3 out of 38

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    Marley Manor Luxury Apartment Homes

    March 2024

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