What are noise levels like at The Flatts Salisbury?

The community is rated 3.8/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Flatts Salisbury?

The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How safe is The Flatts Salisbury?

The community is rated 4.2/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4.6/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?

Managers have responded to 60% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 32.4 days to their community reviews in the past year.

Who manages The Flatts Salisbury?

Capstone Real Estate Investments

What types of floor plans are available?

1 Bed, 1 Bath and 2 Beds, 2 Baths and 4 Beds, 4 Baths

Ratings & Prices for The Flatts Salisbury, Salisbury, MD

Renter Ratings

Noise	N/A
Grounds	4.4
Safety	4.2
Office Staff	4.3
Maintenance	4.6
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	4.7/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	15

Manager's Review Engagement

Percentage of reviews responded to	60%

Manager's Review Reply Time

Average time to respond to reviews	32.4 days

Ratings & Reviews (36 Reviews)

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Hannah_W668 • Resident • 2019 - 2021

02/09/2021

The Flatts is great, I've lived here for two years. I love the gym and the study room that they provide for their residents. They do a great job with COVID Safety and the staff is always super nice!!!

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Alexis.M • Resident • 2020 - 2021

02/09/2021

The Flatts is a GREAT location ! It’s very quiet, the apartments are up to date with appliances. The staff is extremely helpful, the maintenance is always timely, and there is always some for you to do. With it being COVID the Flatts staff make all… See More

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Verified Resident 871376 • vrp • 2021

02/08/2021

Nice to have a dog park, rooms are renovated but can tell they defiantly wanted a fast and cheep turnaround. That being said perfect temporary place, great for first time renters or students. For initial price it is worth it

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Verified Resident 863207 • vrp • 2020 - 2021

01/14/2021

It's one of the more professional apartment complexes I've rented from. Maintenance is done quickly, though I haven't had many problems. The office is always open and willing to answer any questions. The walls are kind of thin so I can hear my neighbors a bit,… See More

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Chaniele_R • Former Resident • 2020

12/03/2020

It is very pretty and the living space is decent. My favorite is the long window in the living room area. Grounds are kept really well also the amenities very organized and clean. The gym is really nice too.

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katiek123 • Resident • 2020

11/25/2020

The Flatts is a TERRIBLE apartment complex. When I first moved in my whole apartment smelt like smoke. I expressed my concerns to the Flatts office and they did NOTHING about it. My individual room smelled the most like smoke so I asked to switch rooms… See More

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Verified Resident 832587 • vrp • 2020

10/14/2020

It was was a great experience here. The only thing I would say is an issue is the amount of bugs in my apartment. Its been a normal time at the Flatts and I enjoy the food streaming. Yeah overall pretty okay experience.

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The Flatts Salisbury Manager

10/28/2020

Thank you for your honest review! If you contact our office we would be happy to take care of any bug issue you are having. We enjoy having you here! Thanks, The Flatts

Verified Resident 825752 • vrp • 2019 - 2020

09/28/2020

Any problems or issues that i have the staff addresses It right there. The staff here is very friendly and understanding. Communication within the complex is great. Overall i would rate my experience high See More

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The Flatts Salisbury Manager

09/29/2020

Thank you for your honest review we hope you enjoy your stay here. If there is anything you need please let us know. Best, The Flatts

Verified Resident 815246 • vrp • 2020

09/09/2020

The atmosphere is welcoming and the apartments are clean and modern looking. I have really enjoyed living in this community where the people are nice and the staff at the complex are easy to talk to and are more than happy to help.

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The Flatts Salisbury Manager

09/09/2020

We are so grateful for your kind words. Thanks for sharing your review with us and the community we are glad you are enjoying your stay here. If there is anything else you need we are always here. Best, Stephanie Lee Community Manager

Verified Resident 809717 • vrp • 2020

08/31/2020

So far it has been a pleasant experience moving in and getting acclimated to the surroundings. The staff have been helpful in the process. I wish I was told information regarding rent a little more clearly.

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The Flatts Salisbury Manager

09/08/2020

Thanks for sharing your review with us and the community! I hope you have received all the information you need to know about rent. I'd be happy to send you all the information you need to know, please feel free to give me a call or send me an email. Best, Stephanie Lee Community Manager Email: [email protected] - Office: 410-572-6101

Verified Resident 808854 • vrp • 2020

08/28/2020

The office staff is very organized, friendly, and professional. The apartments are nice, well kept, and updated. The price is a bit high, but remember, everything is together, including furniture, wifi, and cable tv. All in all, it's a great value.

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The Flatts Salisbury Manager

09/08/2020

Thanks for sharing your review with us and the community we appreciate your feedback! We hope you have the best experience here at The Flatts. If there is anything you need please let us know. Best, Stephanie Lee Community Manager

Verified Resident 808598 • vrp • 2020

08/27/2020

Very welcoming with a home away from home feel! Moving into the Flatts of Salisbury there was a welcoming table with staff making the whole move in process painless and simple. Would certainly recommend to anyone lookin to find an affordable off campus option for Salisbury… See More

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The Flatts Salisbury Manager

09/08/2020

We are so grateful for your kind words. Thanks for sharing your review with us and the community we are glad you had a smooth move-in. If there is anything else you need we are always here. Best, Stephanie Lee Community Manager

Verified Resident 807248 • vrp • 2020

08/24/2020

It's pretty quiet, perfect for studying. They responded to my maintenance request quickly and ensured that it was taken care of properly the first time. I appreciate their professionalism and willingness to help.

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The Flatts Salisbury Manager

09/08/2020

We are so grateful for your kind words. Thanks for sharing your review with us and the community! Best, Stephanie Lee Community Manager

Verified Resident 804691 • vrp • 2020

08/17/2020

Overall I've had a great experience with the Flatts. Sometimes the management isn't as responsive and proactive as I feel they could be, but the complex as a whole is very well kept and I feel safe here. My apartment was newly renovated and it looks… See More

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The Flatts Salisbury Manager

08/17/2020

We appreciate your honest review and hope that your move-in was a smooth process. If there is anything you need please feel free to contact our office or stop by as we would be happy to assist you. Thanks, The Flatts Team

Verified Resident 774824 • vrp • 2020

06/02/2020

Everyone is very understanding and on top of everything. I had other choices but this community is the best! You will not regret moving here at all it is soooo worth it! I have told many people about this community and they are just as excited… See More

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The Flatts Salisbury Manager

09/08/2020

We are so grateful for your kind words. Thanks for sharing your review with us and the community. Best, The Flatts Salisbury

Verified Resident 747854 • vrp • 2019 - 2020

02/26/2020

So far this community has done a great job of being open to everyone, and providing services that fit everyone's needs. The events they schedule throughout the week are fun for everyone, the gym is judgement free, and they are building a cool outdoor building that… See More

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The Flatts Salisbury Manager

02/28/2020

Thanks for your honest review! We love having you here as a resident. If there is anything you need from us please let us know. Best The Flatts Salisbury

Verified Resident 742118 • vrp • 2019 - 2020

02/05/2020

This is a great complex. Our apartment is very nice and I think the value is great for the amount we pay each month. The staff has been very friendly but we did have to move complexes in the middle of the year due to renovations.… See More

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The Flatts Salisbury Manager

02/05/2020

Thanks for your honest review! We love having you here as a resident. We hope you are loving your newly renovated unit. If there is anything we can do for you please let us know. Best, Stephanie Lee Community Manager

Verified Resident 740755 • vrp • 2019 - 2020

01/31/2020

Not terrible but could be better. Electricity is going out/surging. WiFi always stops working. The grounds aren't always clean(cigarette butts, dog feces, trash) I do like that they made the dog play area larger and I like that we have events to get to know our… See More

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The Flatts Salisbury Manager

02/03/2020

Thanks for your honest review! We love having you here as a resident. We are proud to announce we will be getting a whole new cable and WiFi package come August 2020. It would be helpful if you can call our office and let us know where you see cigarette butts, dog feces and trash so we can work diligently on getting this cleaned up. We have a house keeper that cleans certain buildings weekly if there ever is something that needs attention immediately we will send our team over. The cleanliness of our community is very important to us here at The Flatts. Best, Stephanie Lee Community Manager

Verified Resident 721575 • vrp • 2019

11/27/2019

The office employs friendly staff, the campus keeps beautiful and clean grounds, and The Flatts is overall a comfortable environment to live in. The 24 hour study room is convenient, and the 24 hour gym is also!

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The Flatts Salisbury Manager

12/06/2019

Thanks for your honest review! We love having you here as a resident. If there is anything you need please let us know. Best, Community Manager Stephanie

Verified Resident 719856 • vrp • 2018 - 2019

11/20/2019

It has been good and the office has been compliant with each of my requests. I look forward to living here for the next few semesters. The only other thing I have to say is that the printer in the clubhouse study room is never working,… See More

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The Flatts Salisbury Manager

11/21/2019

Thanks for your honest review! We love having you here as a resident and we are working very diligently to get these printer issues resolved. Sorry for any inconvenience. Best, Stephanie Lee community Manage

Resident • 2019

11/19/2019

My roommates and I signed a lease for a "fully renovated" apartment in April 2019. When we were given our apartment assignment in August, we were told the apartment that we rented was not actually fully renovated at all. Recently we have been told with 11… See More

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The Flatts Salisbury Manager

11/21/2019

I'm very sorry your experiencing these issues, if you would like to stop by my office to discuss these at hand I am available Monday-Friday 9 am-4 pm. I Look forward in hearing from you Best, Stephanie Lee Community Manager

Verified Resident 719041 • vrp • 2019

11/18/2019

When moving in here, I was told that the building was new. The way some things are set up, you can tell they were used somewhere before. Some of my outlets don't work, the builders did a sloppy job with the trim as it's falling off.… See More

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The Flatts Salisbury Manager

11/21/2019

I'm very sorry you are experiencing these issues if you would like to stop by my office to discuss these at hand I am available Monday-Friday 9am-4pm. You can also submit a maintenance request online or by calling our office and we will be happy to get these issues fixed for you as soon as possible.I Look forward in hearing from you Best, Stephanie Lee Community Manager

Resident • 2019

11/14/2019

This is by far the worst experience I have ever had with student housing. To begin, the office staff are rude and disrespectful. They tell you a lot of lies and don't have anything written, so when you refer back to what one of them said,… See More

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The Flatts Salisbury Manager

11/22/2019

Verified Resident 688528 • vrp • 2019

11/13/2019

So far I have enjoyed the complex. The rooms and such are small but the new renovations make it look so nice. The front staff is nice and I haven't had any major issues while living in the apartment so far.

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The Flatts Salisbury Manager

11/21/2019

Thanks for your honest review! We love having you here as a resident if there is anything we can assist you with please give us a call 410-572-610. Best, Stephanie Lee community Manager

Resident • 2019

10/30/2019

unless you like surprises, do not live here. this new management needs to get their priorities in check. we've had multiple unresolved problems in the three months we've lived here. we've had mice and bugs and management has not cared to help us with any of… See More

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The Flatts Salisbury Manager

09/08/2020

Thanks for sharing your review with us and the community. Sorry for the late response in responding to your review Please feel free to give our office a call as id be happy to resolve any issues you may have. Thanks, The Flatts Management

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Manager

Features & Amenities

Laundry

In-Unit Full Size Washer/Dryer

General

24-Hour Emergency Maintenance

Business Center

Coffee Bar

Convenient to Salisbury University

Faux Wood Flooring

Fitness Center

Free Shuttle Service to Campus

Granite Countertops

Grilling Stations

Hammock Garden

High End Appliances

High-Speed Internet and Premium Cable

Individual Leases with Roommate Matching Service

Most Utilities Included ($30 Electric and Gas Allowance Applies)

New Furniture Packages

New Outdoor Pavilion

On-Site Management

Outdoor Entertainment Areas with Grills

Pet Friendly Community

Private Bathroom

Renovated

Renovated Apartment Interiors

Resident Events

Spacious Dog Play Area

Study Areas

Upgraded Lighting, Fixtures and Hardware

Volleyball Court

Pets

Dogs Allowed
Pet Limit: 2

Cats Allowed
Pet Limit: 2

Leasing:

New Owners. New Management. All New Apartments! We are giving The Flatts Salisbury a full face-lift – both inside and out! Our soon to be renovated one, two, and four bedroom apartment community in Salisbury, MD, will complement your busy student lifestyle. Stylish yet comfortable interiors pair with an unbeatable location just down the street from Salisbury University, making us the best off-campus student housing option in the area. Start your day off strong with a session in the 24-hour fitness center, fuel up with breakfast in your fully equipped kitchen, and then head to class on the campus shuttle. Life at The Flatts Salisbury is as easy as that.

Office Hours