Ratings & Prices for Orchards at Severn, Severn, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	3.8
Safety	3.6
Office Staff	4.3
Maintenance	4.1
Neighborhood	4.4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	4.1/5
SatisFacts™ Maintenance	4.3/5
SatisFacts™ Renewal Survey	3.8/5

Review Count

Number of reviews in the past 365 days	37

Manager's Review Engagement

Percentage of reviews responded to	75.68%

Manager's Review Reply Time

Average time to respond to reviews	60.11 days

Ratings & Reviews (169 Reviews)

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Verified Resident • vrp • 2020

11/07/2020

I am pleased so far no issues. Seems like a safe and quiet neighborhood. People seem friendly, grounds are well kept. Staff is very friendly and helpful. When I moved in had new appliances walls painted, carpet new. Overall has been a pleasant experience.

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Orchards at Severn Manager

11/16/2020

Thanks for choosing to call the Orchards at Severn home! We hope you stay for years to come. If you need anything in the future, please reach out to us at 410-551-5555 or https://www.liveattheorchardsth.com/ Roxie B. Community Liaison

Verified Resident • vrp • 2014 - 2020

Updated Review

11/04/2020

It's up and down. The rent is ok compared to other areas. Im sure the same issues happen everywhere. I wish the places were updated. Especially the kitchen and bathrooms. The staff are great. Maintenance knocks and doesn't just come in like before.

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Orchards at Severn Manager

11/11/2020

Thank you for taking the time to leave a review of the Orchards at Severn. We truly appreciate your residency and are glad to see that overall, your living experience has been better over the time you've been here. As always, if you need anything, we can be reached at 410-551-5555 or https://www.liveattheorchardsth.com/ Roxie B. Community Liaison

Previous Review

· 09/10/2020

Verified Resident • vrp • 2020

10/07/2020

The environment is beautiful, quiet and peaceful. Lovely place to live at, good social amenities. They also have good maintenance culture, recently all roofing's were replaced with new ones for the entire community. Security is perfect. The Townhouses are nice and well maintained.

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Orchards at Severn Manager

10/16/2020

Thank you for the great review of the Orchards and the online referral to your peers! We appreciate your residency and hope that you stay for years to come. Please let us know if you need anything in the future by reaching out to us at 410-551-5555 or https://www.liveattheorchardsth.com/ Thanks again! Roxie B. Community Liaison

Verified Resident • vrp • 2020

09/28/2020

It is really quite community , homes are in decent condition its enough depends on what u are looking for . When i move house was clean . Renting team of orchards was really helpful. I appreciate them. There was little problem like my dishwasher was… See More

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Orchards at Severn Manager

10/07/2020

Thank you for the 5 star review of the Orchards at Severn and the online referral to your peers. We are glad you chose to live here. If you need anything in the future, please reach out to us at 410-551-5555. Roxie B. Community Liaison

Resident • 2020

07/30/2020

The staff are not knowledgeable or helpful. They also misrepresent information with the sole purpose of cheating residents out of their hard-earned money. And this is also on the apartment management as a whole. They will be hearing from my lawyer. Please avoid. You are better… See More

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Orchards at Severn Manager

07/31/2020

At Orchards at Severn, we strive to provide the best customer service that the industry has to offer and I'm sorry to hear that we haven't achieved this goal for you. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Perhaps, with better understanding, we can change your mind about our community. Sincerely, Molly C. Community Liaison

Verified Resident 789593 • vrp • 2013 - 2020

07/10/2020

I have lived here for almost 7 years and can't complain overall. It's quiet for the most part in my court. Maintenance usually responds in a timely manner. I think we could use an upgrade to the current appliances, but other than that, it's a decent… See More

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Orchards at Severn Manager

07/16/2020

Thank you for the great review of the Orchards at Severn and for making our community your home for 7 years! I am happy to hear that you love the location of our community and that you have had a positive experience making it your home for so long. Your suggestion for appliance improvements have been forwarded to upper management. If we can be of any more service, please don't hesitate to reach out at 410-551-5555 or visit us at https://www.liveattheorchardsth.com/. Thanks again, Molly C. Community Liaison

Verified Resident 236381 • vrp • 2015 - 2020

07/08/2020

Overall experience living here is a 7 (due to parking experiences), my plan was to stay 3 years, and now it's going on 6...Staff and maintenance are very helpful, friendly, and convenient.....however, I have to make a decision due to retirement...

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Orchards at Severn Manager

07/16/2020

Thank you for your review of the Orchards at Severn. We strive to provide excellent customer service and are happy we achieved this goal for you. We appreciate your kind words, they will be passed along to the on-site staff. As we strive to provide 5 star service, please reach out to us at 410-551-5555 or visit us at https://www.liveattheorchardsth.com/. Sincerely, Molly C. Community Liaison

Verified Resident 788751 • vrp • 2018 - 2020

07/08/2020

My experience has been mediocre. The price I pay is cool but I dislike that parking is terrible. Most nights having to park 7 plus complexes down from where I live. I have mold in my bathroom and they only painted over it, when I said… See More

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Orchards at Severn Manager

07/16/2020

Thank you for taking the time to review the Orchards at Severn. We strive to provide excellent customer service, and clean, well-maintained townhomes for you to call home and I am sorry that we have not met this goal for you. I can assure you that your experience is not typical. Please reach out to us so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Sincerely, Molly C. Community Liaison

Verified Resident 788159 • vrp • 2019 - 2020

07/07/2020

It is good location and the price is okay. Quiet at times. Two bathrooms should be in each place because if you have more than 1 person it becomes challenging. Also having a washer and dryer would help especially for tenants that work a lot.

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Orchards at Severn Manager

07/16/2020

Thank you for your review of the Orchards at Severn. We appreciate your suggestions for improvement, they have been forwarded to upper management. If we can ever be of service, please do not hesitate to contact us at 410-551-5555 or visit us at https://www.liveattheorchardsth.com/. Thanks again, Molly C. Community Liaison

Verified Resident 787779 • vrp • 2019 - 2020

07/06/2020

It is overall a good value for the area. Other than the occasional bugs and the sometimes very noisy neighbors, I like it. I don't feel unsafe and I think that for the price it is a decent community. Maintenance is very good and it has… See More

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Orchards at Severn Manager

07/14/2020

Thank you for the informative, honest review of the Orchards at Severn. We are glad to hear that you are enjoying the neighborhood. Please let us know if we can do anything to make your stay better by reaching out to us at 410-551-5555 or https://www.liveattheorchardsth.com/ Roxie B. Community Liaison

Verified Resident 779146 • vrp • 2017 - 2020

06/12/2020

I have been a resident here at Orchards/Townhomes since 2017. During this time I have received excellent service. Repairs are done in a reasonable time. The staff is always polite, professional and people friendly at all times.

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Orchards at Severn Manager

06/15/2020

Thank you for the wonderful review of Orchards at Severn, and for making our community your home! We are happy to hear that top-notch service has been delivered by the on-site team, making your living experience enjoyable. We appreciate the online referral to your peers and hope to remain your home for years to come! Should you need anything, please do not hesitate to reach out at 410-551-5555 or visit us at https://www.liveattheorchardsth.com/. Thanks again, Molly C. Community Liaison

Verified Resident 649065 • vrp • 2018 - 2020

06/12/2020

2 years since I been there , nothing bad to say about the community. Overall my experience is very much good and I definitely recommend it to my friends. Staff , maintenance staff are very helpful and friendly. Great experience. See More

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Orchards at Severn Manager

06/18/2019

Thank you so much for the kind words and the online referral to your peers. Your kind words and suggestions for improvement have been shared with the staff on site. Please let us know if there is anyway we can turn this into a five star review by reaching out to (410) 551-5555 or https://www.liveattheorchardsth.com/. Thanks again, Molly C. Community Liaison

Verified Resident 779090 • vrp • 2019 - 2020

06/12/2020

Other then having a couple of minor things that needed to be fixed or touched up, things are good with the apartment. You am very pleased with my stay here do far, very nice and quite neighborhood and the staff is very good.

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Orchards at Severn Manager

06/15/2020

Thank you for the great review of Orchards at Severn and for making our community your home! We appreciate the online referral to your peers and hope you remain your home for years to come. If we can ever be of service, please do not hesitate to contact us at 410-551-5555 or visit us online at https://www.liveattheorchardsth.com/. Thanks again, Molly C. Community Liaison

Verified Resident 778650 • vrp • 2001 - 2020

06/11/2020

The community is nice and staff are very friendly. Maintenance seems to respond to work order on time for the most part. And keep you informed of what work they will be performing. I would like to see them have assigned parking as well as allow… See More

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Orchards at Severn Manager

06/15/2020

Thank you for the great review of Orchards at Severn and for the online recommendation to your peers. We are pleased to inform you that our community does now allow pets! For a one time fee and monthly pet rent, residents may have up to two cats, one dog under 50 pounds, or one cat and one dog under 50 pounds. Please contact your leasing center for breed restrictions. We can be reached at 410-551-5555 or https://www.liveattheorchardsth.com/. Thanks again, Molly C. Community Liaison

Verified Resident 778381 • vrp • 2019 - 2020

06/10/2020

I have been here for almost a year it'll be a year October 1 and since me and my family have been here we have seen the police come around here about 6 to 7 times because of our neighbors. Plus on holidays they light fireworks… See More

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Orchards at Severn Manager

06/15/2020

Thank you for your review and for detailing your experience at the Orchards at Severn. We appreciate the great rating but also want you to feel comfortable where you live. Your suggestions for improvement have been forwarded to upper management. If we can be of any more service, please reach out to us at 410-551-5555 or https://www.liveattheorchardsth.com/. Thanks again, Molly C. Community Liaison

Verified Resident 777632 • vrp • 2004 - 2020

06/09/2020

low rent value. poor, weak air conditioning. older structures that require intensive efforts to prevent frozen-bursting pipes, insects entering through crevices. wonderful location, though. maintenance team top notch, See More

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Orchards at Severn Manager

06/22/2020

Thank you for your review of Orchards at Severn and for bringing your concerns to our attention. We are glad that you love the location of your townhome but we want you to be happy and comfortable with where you live. Please call me at 410-683-7000 so that we can discuss your experience in more detail, and so that a proper investigation into the issue may take place. Sincerely, Molly C. Community Liaison

Verified Resident 549876 • vrp • 2018 - 2020

06/08/2020

I don't hang out will get involved with the community, I'm a homebody person and I keep to myself. I'm not really happy here, because this place is too small. Things that I request to get fixed, do not get done. And with this pandemic happening… See More

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Orchards at Severn Manager

10/17/2018

We strive to provide the best customer service and meet all of our residents needs. I'm so sorry to hear that our standards may not have been met. Please do not hesitate to contact me personally at 410-683-7000 to let me know how I can improve your residency. Thank you for your review, Roxie B. Community Liaison

Verified Resident 774094 • vrp • 2020

05/31/2020

I have been living on the property for a week now and I don't have any major complaints so far. The neighborhood is pretty quiet for the most part, it's the perfect space for my family & my kids have even made a friend or two.… See More

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Orchards at Severn Manager

06/02/2020

Thank you for taking the time to review the Orchards and for making our community your home! As we strive to provide 5 star service we invite you to contact us at 410-551-5555 or https://www.liveattheorchardsth.com/ to discuss how we can improve or any questions or concerns you may have. Thanks again, Molly C. Community Liaison

Verified Resident 772113 • vrp • 2020

05/25/2020

I am so far having a good experience. The staff is very nice and helpful with the move in process as well as making sure the apartment was ready in time. I would recommend to my other family or friends.

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Orchards at Severn Manager

06/02/2020

Thank you for choosing our community as your home! I am happy to hear that you have had such a smooth move in process. We look forward to servicing all of your housing needs! Please do not hesitate to reach out to us at 410-551-5555 or https://www.liveattheorchardsth.com/ if we can ever be of service. Thanks again, Molly C. Community Liaison

Verified Resident 768751 • vrp • 2020

05/13/2020

Very friendly very fast clean & comfortable friendly neighbors spacious rooms & closet space affordable online everything pay questions ect.peaceful neighborhood close stores & play areas a lot of parking

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Orchards at Severn Manager

05/14/2020

Thank you for the great review of Orchards at Severn! I am happy to hear that you have had such a positive experience making our community your home. As we strive to provide 5 star service, please reach out to us at (443) 599-8705 or https://www.liveattheorchardsth.com/ to discuss how we can improve. Thanks again, Molly C. Community Liaison

Verified Resident 768651 • vrp • 2018 - 2020

05/13/2020

My experience here has been fine. I am familiar with my neighbors and we look out for each other. I enjoy where i live and the neighbors i know. We have found our way to make our community great for us.

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Orchards at Severn Manager

05/14/2020

Thank you for taking the time to review Orchards at Severn. I am happy to hear that you have had a positive experience at our community. If we can ever be of service, please contact us at (443) 599-8705 or https://www.liveattheorchardsth.com/. Thanks again, Molly C. Community Liaison

Verified Resident 767265 • vrp • 2018 - 2020

05/08/2020

My experience here is great, have no problems, its a great place to live close to stores and mall, my neighbors are friendly and the neighborhood is very well kept well with everything. l have no problems with anything.

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Orchards at Severn Manager

05/11/2020

Thank you for the 5 star review of the Orchards at Severn! We hope to remain your home for years to come. If we can ever be of service, please don't hesitate to reach out at (410) 551-5555 or https://www.liveattheorchardsth.com/. Thanks again, Molly C. Community Liaison

Verified Resident 637638 • vrp • 2001 - 2020

05/06/2020

I never had a problem with the community until UPS left my package outside of my door and someone stole my package. The leasing office staff is very caring. The maintenance staff is very aim to please their tenants. See More

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Orchards at Severn Manager

05/08/2019

Our team at Orchards at Severn truly appreciate you for leaving your feedback on our community. You concerns regarding parking and maintenance updates have all been forwarded to our wonderful upper management team. If you have any further questions or concerns please feel free to reach out to our leasing team at 410-551-5555 or visit our website at https://www.liveattheorchardsth.com/. We do strive to provide a 5 star customer service experience and would love to know how we may help provide that for you. Thank you! Sincerely Brittany C. Community Liaison

Verified Resident 523519 • vrp • 2018 - 2020

05/06/2020

I don't really make too much bother I pay my rent and put in a work order when it's needed. I do not appreciate not having at least one assigned parking spot or the community cats outside climbing on cars and such. The neighborhood is nasty… See More

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Orchards at Severn Manager

08/16/2018

Thank you for taking the time to review our community. As management, we take all comments, positive and negative, very seriously. Our goal is to provide the finest customer service, and I am sorry that we have not met this goal for you. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Perhaps, with better understanding, we can change your mind about our community. Sincerely, Tiffany D. Community Liaison

Verified Resident 484435 • vrp • 2012 - 2020

05/05/2020

I've pretty much enjoyed my stay in the beginning but for the past couple of years the people who have lived next door have been very loud with the noise and it seems as if anyone is allowed to live in the development now. I have… See More

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Orchards at Severn Manager

08/15/2018

•

Updated Review

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Features & Amenities

Laundry

Laundry On-Site
Washer and Dryer in Select Homes

Parking

Off Street Parking Available

General

Air Conditioner
Carpet and Tile Flooring
DishWasher
Eat-in Kitchen
Energy Efficient Dual Panel Windows
On-Site Maintenance
On-Site Management
Online Payments Accepted
Optional Microwave
Package Receiving Service
Patio
Pet-Friendly Community
Playground
Premium Flooring
Refrigerator

Pets

Dogs Allowed
Fee: $300
Rent: $25
Restrictions: Restricted Breeds: Pit Bull, Staffordshire Terrier, American Bulldog, Rottweiler, Mastiff, Great Dane, Doberman Pinscher, Irish Wolf Hound, German Shepherd.* - *Restrictions Apply. Contact Leasing Agent for more details
Pet Limit: 2
Comments: Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog (50 lbs), or 1 Dog (50 lbs) only. Pet rent = $25 per pet.*
Cats Allowed
Fee: $300
Rent: $25
Restrictions: Restricted Breeds: Pit Bull, Staffordshire Terrier, American Bulldog, Rottweiler, Mastiff, Great Dane, Doberman Pinscher, Irish Wolf Hound, German Shepherd.* - *Restrictions Apply. Contact Leasing Agent for more details
Pet Limit: 2
Comments: Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog (50 lbs), or 1 Dog (50 lbs) only. Pet rent = $25 per pet.*

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,122 - $1,470
SQ. FT.
690
Available
Avail.
1 Units
Model
1 Bedroom 1 Bath

View Floor Plan

2 Bedrooms, 1 Bathroom

Price
Price
$1,266 - $1,781
SQ. FT.
952
Available
Avail.
6 Units
Model
2 Bedroom 1 Bath

View Floor Plan

3 Bedrooms, 1 Bathroom

Price
Price
$1,386 - $1,938
SQ. FT.
1,105
Available
Avail.
4 Units
Model
3 Bedroom 1 Bath

View Floor Plan

4 Bedrooms, 1.5 Bathrooms

Price
Price
$1,585
SQ. FT.
1,328
Available
Avail.
N/A
Model
4 Bedroom 1.5 Baths

View Floor Plan

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

The Orchards at Severn is here to offer the Severn, MD, area modern and spacious one, two, three, and four bedroom townhomes for rent near Fort Meade. At The Orchards at Severn, comfort and convenience come standard with your new home, which is equipped with a washer and dryer, large closets, and more. When you choose us as your home base, you’re choosing to enjoy the Severn lifestyle from a location close to everything you love about this city.

Office Hours

Sunday: Closed
Monday - Saturday: 10:00 AM - 05:00 PM

Questions & Answers

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Frequently Asked

What are noise levels like at Orchards at Severn?
The community is rated 3.9/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Orchards at Severn?
The community is rated 3.8/5 stars, signifying much satisfaction on average.

How safe is Orchards at Severn?
The community is rated 3.6/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood
The community is rated 4.4/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 4.1/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 75.68% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 60.11 days to their community reviews in the past year.

Who manages Orchards at Severn?
Apartment Services Inc

What is the pet policy at Orchards at Severn?
Dogs Allowed
Fee: $300
Rent: $25
Restrictions: Restricted Breeds: Pit Bull, Staffordshire Terrier, American Bulldog, Rottweiler, Mastiff, Great Dane, Doberman Pinscher, Irish Wolf Hound, German Shepherd.* - *Restrictions Apply. Contact Leasing Agent for more details
Pet Limit: 2
Comments: Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog (50 lbs), or 1 Dog (50 lbs) only. Pet rent = $25 per pet.*
Cats Allowed
Fee: $300
Rent: $25
Restrictions: Restricted Breeds: Pit Bull, Staffordshire Terrier, American Bulldog, Rottweiler, Mastiff, Great Dane, Doberman Pinscher, Irish Wolf Hound, German Shepherd.* - *Restrictions Apply. Contact Leasing Agent for more details
Pet Limit: 2
Comments: Pets allowed: Up to 2 Cats, 1 Cat and 1 Dog (50 lbs), or 1 Dog (50 lbs) only. Pet rent = $25 per pet.*

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 1 Bath and 3 Beds, 1 Bath and 4 Beds, 1.5 Baths