Review History for Verified Resident 589132

Somerset Woods


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Resident 589132

Verified Resident 2018 - 2023

1/16/2023

I've lived in this neighborhood since April 2018, my lease is up this April and I can't wait to move out. The rent is way too high for what you are getting. There's also a problem with maintenance actual doing the work correctly the first time you call them. I've had to call them back multiple times because the job wasn't completed. Even though the lease doesn't say anything about not being able to garden, I had many issues with the leasing center last summer (2022) because I had a green house. There's also issues with the neighbors not paying attention to their dogs and letting them roam freely.
    Manager

    1/16/2023

    Somerset Woods
    Thank you for taking the time to review our community. As management, we take all comments, positive and negative, very seriously. Our goal is to provide the finest customer service, and I am sorry that we have not met this goal for you. I assure you that your situation is not typical. I invite you to contact me personally to discuss your particular experience, so that a proper investigation into the issue may take place. I can be reached at 410-683-7000. Perhaps, with better understanding, we can change your mind about our community.
    1 Previous Review

    Previous Review

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    Resident 589132

    Verified Resident 2018 - 2020

    1/7/2020

    Somerset woods is a nice little neighborhood to live in. The townhouses are great sizes for a family starting out. And close by to Major highways and at least three shopping malls. The only problem I have is living so close to the park the children aren't always watched and are at times loud and cussing. There have even been a few fights between the children. But during the day, while the kids are in school, the parks are nice and quiet.
      Manager

      1/7/2019

      Somerset Woods
      Thank you for the great review of Somerset Woods Apartments! We appreciate your feedback and are happy to know that we have another satisfied customer. If we could be of more assistance to you, please do not hesitate to reach out to us at 410-551-7888. Sincerely, Brittany Cooper Community Liaison

      Review 6 out of 98

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      Somerset Woods

      March 2024

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