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Somerset Woods

1833 Richfield Drive

Severn, MD 21144

 
 
 
 
 
 

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  Verified Resident 787693
vrp · 2019 - 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/06/2020
Parking is terrible. The apartment is terribly painted with air bubbles and cheap paint leading to the paint peeling in the bathroom from day one. There are bugs. Walls are very thin. Parking is terrible, and apparently the leasing office can't do anything about it even though the lease has some strict rules regarding parking and cars. Since covid started the leasing office has had an issue adapting. It took 1 voice message and 2 other calls until someone in the office finally answered the phone. The slide broke at the park and has yet to be fixed 2 months later. Cell service (at least Verizon) is not good in this area.
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Somerset Woods Manager

07/15/2020

Thank you for your review. Our goal as management is to provide a quality, comfortable living experience for each of our residents and we are disappointed to hear that you feel we haven't met that goal. Your concerns have been forwarded to upper management. I would appreciate the opportunity to discuss your comments. Please feel free to contact me directly at 410.683.7000. I look forward to speaking with you soon. Sincerley, Molly C. Community Liaison

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