Ratings & Prices for Alexander House, Silver Spring, MD

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	4.5
Safety	4.5
Office Staff	4.5
Maintenance	5
Neighborhood	5
SatisFacts™ Tour Survey	3.2/5
SatisFacts™ Move-In Survey	4.7/5
SatisFacts™ Maintenance	5/5
SatisFacts™ Renewal Survey	4.8/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	1 days

Ratings & Reviews (80 Reviews)

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Verified Resident • vrp • 2018 - 2021

01/14/2021

Living here since 2018 has been ok. However, they have change office staff which I'm not to keen on. The Assistant property manager is rude and condescending. I love the last management team. They were concern and helpful! The then ventilation systems suck you can smell… See More

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Alexander House Manager

01/15/2021

Thank you for sharing your thoughts with us. We want all of our residents to have the opportunity to enjoy a happy and comfortable home in our community, so we kindly ask that you give our management office a call. We want to discuss your concerns and work with you to improve your experience. You're also welcome to email our Customer Success team at [email protected] ~ Customer Success Team

Verified Resident • vrp • 2021

01/14/2021

So far so good, I just moved in so I don't have any issues in the community. People seem nice to me. Hopefully I will have a good year living in Alexander house. Also I hope that I get the help I need if something happen.… See More

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Alexander House Manager

01/15/2021

Thank you so much for this lovely review of Alexander House! We're delighted to know that you're enjoying your time here! If you ever need anything from our team, please don't hesitate to contact our management office. Have a wonderful day! ~ Customer Success Team

Resident • 2019 - 2020

01/10/2020

Pros: Good square footage, newer renovations, Nice staff Cons: Building is actually owned by Housing Opportunities Commission AKA Montgomery County , not a private company. In such the building is part senior center and apartment building. There will also be folks who will treat common areas… See More

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Alexander House Manager

01/16/2020

Thank you for taking the time to review our community. We strive to provide wonderful homes to our residents and are always looking for the best ways to do that. We would love the opportunity to speak with you in person to learn more about how we may improve your experience. Please visit our management office to speak with our Community Manager or feel free to send us an email at [email protected] ~ Customer Success Team

Resident • 2019

05/03/2019

The maintenance man Jason is awesome. He is people person, so he gets along with everyone. If I have a problem he fixes it in a timely manor. If he can't do it the same he will let me know when it will be done. Jason… See More

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Alexander House Manager

11/06/2018

Thank you! We're so glad that you're happy living in our community and sincerely appreciate the feedback you've provided about our dedicated team and convenient location. We work hard to provide an amazing home for our each and every one of our residents and love to hear when they're happy. Thank you and have a great day! ~ Customer Success Team

anonymous • vrp • 2018 - 2019

04/11/2019

It's really hard to rate Alexander House on its own merits given the massive construction undertaking that has taken a life of its own. It was supposed to be over last year but it's never ending. Workers at times start as early as 8am and finish… See More

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Alexander House Manager

04/12/2019

We strive to ensure all of our residents are happy in their apartment home and community, and thank you for your feedback. We sincerely appreciate your patience as we work to finish construction and apologize for any inconvenience that you've experienced, but are confident that you will love the end result. The upkeep of our community, the satisfaction of our residents and the enforcement of our community policies are top priorities for our team, as well as providing exceptional service at every opportunity. We would like to mention that our community did become pet friendly about a year ago, but we do expect residents to be respectful and clean up after their pets. We will be sure to utilize your valuable feedback to help us improve and address these concerns, but we would be grateful for the opportunity to speak with you directly, and to work with you to improve your living experience moving forward. Please stop by the management office so we can discuss your concerns and how we can help to resolve them. We also welcome you to contact our Customer Success Team directly if we can help further @ [email protected] ~ Customer Success Team

Jesus Saves • Resident • 2018

01/25/2018

I'm having an horrendous experience living at Alexander House. My neighbors above me are harassing me. Some sort of "visual surveillance" is being done by them. They follow me every where I go in the apartment. I've read about this form of harassing on websites and… See More

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Resident • 2013 - 2017

07/23/2017

Totally ruined by construction as of 2017. I actually agree with the old good reviews, but... they're just not true anymore. Before you move in here, ask them if their renovation project is totally finished, and if they say no, run. I haven't had a decent… See More

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Resident • 2005 - 2016

07/26/2016

I loved living at Alexander House. I loved it like Donald Trump loves Twitter. I loved it like Darth Vader loves to choke people. I loved it like people in DC love to start conversations by asking, "So, what do you do?" After nearly 11 years… See More

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Resident • 2006 - 2015

01/06/2016

I lived at Alexander House for almost 10 years before recently relocating for my job. It was a great place to call home. The office and maintenance staff were extremely friendly and helpful. I had very few maintenance issues; but when I did, the job was… See More

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cleitondeveras • Resident • 2014

06/21/2014

Just moved to Alexander House this month. Great place to live, close to Silver Spring downtown, everything around is walking distance, very close to Silver Spring metro station. Good facilities inside the building, good neighbors.

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mkonst2424 • Resident • 2014

04/25/2014

I've just renewed my lease at Alexander House. I've been very satisfied living here. All the staff including management is always helpful. See More

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livinglife6 • Resident • 2014

02/27/2014

Alexander House is a very nice, safe and beautiful place to live. I have been her for about 6 months and this is my second review. I love my apartment! I love my balcony!. I am very impressed with the staff and Management team. They're very… See More

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extremelyhappyhere • Resident • 2013

09/27/2013

Alexander House apartments has exceeded all my expectations. The staff is very professional and very friendly. The Office Manager was extremely helpful, professional and attentive to my needs and requests. The apartment is in excellent condition, the closets are big and spacious,the building in general is… See More

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simpsongsi 402379 • vrp • 2012 - 2013

07/21/2013

My Wife and I wanted an apartment near DC. Quick access to the Metro.We have enjoyed our stay at Alexander House. The management and all staff are friendly and prompt when necessary maintenance is required. The garden courtyard with Grill BBQ area is a wonderful feature… See More

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Resident • 2013

07/19/2013

I just moved to Alexander house a month ago and I am so happy that I made the decision. The leasing consultants were so helpful. This is my first apartment on my own so I was a little skeptical and wanted to make sure everything lined… See More

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EduardoLCorrea • Resident • 2013

06/24/2013

I just moved in to Alexander House Apartments and I couldn't be more please with my choice. The building is located in a very convenient location (Close to Metro, Groceries, Restaurants etc) and the surrounding areas of the building are very safe. The staff was really… See More

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KSalexanderres • Resident • 2013

06/24/2013

I just recently moved to Alexander house. Moving in general is not the easiest thing to do but especially when you are pregnant. However, I was so impressed at how accommodating the entire staff was and how pleasant my moving experience was because of their organization… See More

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maulccp • Resident • 2013

04/29/2013

I moved in a month ago and to be honest, I was hesitant after reading some of the earlier reviews. It seems that the earlier reviews are a thing of the past because I haven't had any issues living here. Actually, I love it! My apartment… See More

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mike242424 • Resident • 2013

03/22/2013

I moved into the Alexander House 2 weeks ago. I'm very satisfied so far. The Managers and rest of the team have been very accomodating and have made the move in process very smooth. They are very friendly and patient. I really like the floor plan… See More

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bmlima • Resident • 2013

03/06/2013

I moved to this place two months ago. My friend who lived here knew that i was looking for a new place to live and i decided to take a look. I totally felt in love. Its a great place to live! Its literally 20min from… See More

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Resident • 2013

03/06/2013

My friend referred me to this apartment and I really like it.

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TAEARL427 • Resident • 2013

03/05/2013

I was looking for an apartment that was close to work and access to shopping. I found it right here at the Alexander House and very pleased with my apartment, the front desk, staff etc. If I could have everyone I know live there I would… See More

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Resident • 2011 - 2012

11/04/2012

My husband and I were attracted to Alexander House because it was close to the metro (5 minute walk), has a sheltered courtyard garden, and the apartment layout we needed. The size of the complex was also a plus---big enough to have some amenities but not… See More

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Resident • 2012

07/24/2012

1) fire alarms go off all the time 2) they always shut the water off randomly (while I'm writing the review), for the whole building 3) there are robberies 4) staff never gets anything done. See More

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birdlover209 • Resident • 2012

06/21/2012

My wife and I were looking for a place near DC since we both work downtown. We went to many different building but none had the convenience to the Metro as Alexander House did. The Metro is only about a 3-5 minute walk! We also loved… See More

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•

Updated Review

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Manager

Features & Amenities

Laundry

In-Unit Washer/Dryer
Laundry On-Site

Parking

Private Garage

General

Community Center
Concierge
Controlled Access
Elevator
Fitness Center
Library
On-Site Maintenance
On-Site Management
Recreation Room

Pets

Cats Allowed
Comments: We Are A Pet Friendly Community! Breed & Weight Restrictions Apply. $35/month Pet Rent & $500 Deposit Per Pet. Please contact the leasing office for more details.
Dogs Allowed
Restrictions: Breed restrictions apply.
Comments: We Are A Pet Friendly Community! Breed & Weight Restrictions Apply. $35/month Pet Rent & $500 Deposit Per Pet. Please contact the leasing office for more details.

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$1,400 - $1,535
SQ. FT.
450
Available
Avail.
N/A
Model
Studio

Contact Property

1 Bedrooms, 1 Bathroom

Price
Price
$1,705
SQ. FT.
510
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

Price
Price
$1,720 - $1,820
SQ. FT.
670
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

Price
Price
$1,730 - $1,830
SQ. FT.
680
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

Price
Price
$1,730 - $1,830
SQ. FT.
680
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

Price
Price
$1,750 - $1,850
SQ. FT.
690
Available
Avail.
N/A
Model
1 Bedroom

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
$1,995 - $2,145
SQ. FT.
900
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,705 - $2,255
SQ. FT.
970
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

Price
Price
$2,045 - $2,195
SQ. FT.
970
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

Price
Price
$2,065 - $2,215
SQ. FT.
970
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

Price
Price
$2,159 - $2,309
SQ. FT.
1,022
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

Price
Price
$2,189 - $2,339
SQ. FT.
1,024
Available
Avail.
N/A
Model
2 Bedrooms

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Now is the time - schedule your apartment tour today! Join us for an IN PERSON TOUR following CDC guidelines (with mask and social distancing) or choose a VIRTUAL TOUR using FaceTime or Skype. Please contact our community associates directly for the best way to view our community or self-schedule your tour from our website. Make Your New Home in the Heart of Vibrant Silver Spring! Park your car and enjoy the walkability of Downtown Silver Spring and convenience of mass transportation. There's a new lifestyle experience waiting for you in a location that establishes new standards in convenience and accessibility. We call it Alexander House. You'll call it home!

Office Hours

Sunday: 12:00 PM - 04:00 PM
Monday - Friday: 09:00 AM - 05:30 PM
Saturday: 10:00 AM - 04:00 PM

Questions & Answers (2)

When will Alexander House be completed

Barbara_C608 · May, 20 2018 · 2 answers

· Just Now

Hi Barbara, We are currently scheduled to complete the renovations of Alexander House in Fall 2018. The construction of our neighboring apartment communities and aquatic center will be closer to 2020. We thank you for your patience during this time, and if you have any further questions please let us know. Thank you and have a nice day.

Manager Response · June, 01 2018

They told me six weeks per apartment, and eight months later hadn't finished mine, so take whatever their official answer is and multiply by four. I would seriously guess 2020 or so. And note that after that they're planning to replace the neighboring building, and then build a third between the courtyard and the metro tracks. It's likely to be several years before there's no heavy machinery operating on that block.

Anonymous · May, 21 2018

See 1 more answer

What is the estimated utility bill for one person?

Anonymous · March, 19 2018 · 1 answer

· Just Now

I paid about $120/month in the winter for heat, and in the summer on the non-sunny side I didn't need AC so it was about $20/month.

Anonymous · May, 20 2018

Frequently Asked

What are noise levels like at Alexander House?
The community is rated 4/5 stars, which is considered having quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Alexander House?
The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How safe is Alexander House?
The community is rated 4.5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 1 days to their community reviews in the past year.

Who manages Alexander House?
Edgewood

What is the pet policy at Alexander House?
Cats Allowed
Comments: We Are A Pet Friendly Community! Breed & Weight Restrictions Apply. $35/month Pet Rent & $500 Deposit Per Pet. Please contact the leasing office for more details.
Dogs Allowed
Restrictions: Breed restrictions apply.
Comments: We Are A Pet Friendly Community! Breed & Weight Restrictions Apply. $35/month Pet Rent & $500 Deposit Per Pet. Please contact the leasing office for more details.

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

What is the move-in special?
2 Months Free Rent!* *Offer applies on select homes. Restrictions Apply. Call for Details. Virtual and In-person Tours provided by appointment only."