Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
Contact Property
Alexander House
8560 Second Avenue
Silver Spring, MD 20910
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 2 |
Percentage of reviews responded to | 100% |
Average time to respond to reviews | 1 days |
Thank you for sharing your thoughts with us. We want all of our residents to have the opportunity to enjoy a happy and comfortable home in our community, so we kindly ask that you give our management office a call. We want to discuss your concerns and work with you to improve your experience. You're also welcome to email our Customer Success team at [email protected] ~ Customer Success Team
Thank you so much for this lovely review of Alexander House! We're delighted to know that you're enjoying your time here! If you ever need anything from our team, please don't hesitate to contact our management office. Have a wonderful day! ~ Customer Success Team
Thank you for taking the time to review our community. We strive to provide wonderful homes to our residents and are always looking for the best ways to do that. We would love the opportunity to speak with you in person to learn more about how we may improve your experience. Please visit our management office to speak with our Community Manager or feel free to send us an email at [email protected] ~ Customer Success Team
Thank you! We're so glad that you're happy living in our community and sincerely appreciate the feedback you've provided about our dedicated team and convenient location. We work hard to provide an amazing home for our each and every one of our residents and love to hear when they're happy. Thank you and have a great day! ~ Customer Success Team
We strive to ensure all of our residents are happy in their apartment home and community, and thank you for your feedback. We sincerely appreciate your patience as we work to finish construction and apologize for any inconvenience that you've experienced, but are confident that you will love the end result. The upkeep of our community, the satisfaction of our residents and the enforcement of our community policies are top priorities for our team, as well as providing exceptional service at every opportunity. We would like to mention that our community did become pet friendly about a year ago, but we do expect residents to be respectful and clean up after their pets. We will be sure to utilize your valuable feedback to help us improve and address these concerns, but we would be grateful for the opportunity to speak with you directly, and to work with you to improve your living experience moving forward. Please stop by the management office so we can discuss your concerns and how we can help to resolve them. We also welcome you to contact our Customer Success Team directly if we can help further @ [email protected] ~ Customer Success Team
$1,400 - $1,535
450
N/A
Studio
$1,705
510
N/A
1 Bedroom
$1,720 - $1,820
670
N/A
1 Bedroom
$1,730 - $1,830
680
N/A
1 Bedroom
$1,730 - $1,830
680
N/A
1 Bedroom
$1,750 - $1,850
690
N/A
1 Bedroom
$1,995 - $2,145
900
N/A
2 Bedrooms
$1,705 - $2,255
970
N/A
2 Bedrooms
$2,045 - $2,195
970
N/A
2 Bedrooms
$2,065 - $2,215
970
N/A
2 Bedrooms
$2,159 - $2,309
1,022
N/A
2 Bedrooms
$2,189 - $2,339
1,024
N/A
2 Bedrooms
Now is the time - schedule your apartment tour today! Join us for an IN PERSON TOUR following CDC guidelines (with mask and social distancing) or choose a VIRTUAL TOUR using FaceTime or Skype. Please contact our community associates directly for the best way to view our community or self-schedule your tour from our website. Make Your New Home in the Heart of Vibrant Silver Spring! Park your car and enjoy the walkability of Downtown Silver Spring and convenience of mass transportation. There's a new lifestyle experience waiting for you in a location that establishes new standards in convenience and accessibility. We call it Alexander House. You'll call it home!
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Contact Property
Alexander House
8560 Second Avenue
Silver Spring, MD 20910