Review History for Verified Resident 469229

Colesville Towers


Updated Review

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Resident 469229

Verified Resident 2018 - 2024

3/4/2024

Lots of roaches and rodents. Overall great residents. Some are very transient. The staff are very supportive when there is an issue. The laundry room is large and building has improved maintenance so that machines are more reliable.
    Manager

    3/5/2024

    Colesville Towers
    Thank you for your feedback, we appreciate your comments about our supportive staff and improved maintenance. We understand your concerns about pests and want you to know that we have protocols in place to address these issues. We encourage you to reach out to our team directly at www.ross-companies.com/contactus so we can ensure your living experience at Colesville Towers is comfortable and enjoyable.
    3 Previous Reviews

    Previous Review

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    Resident 469229

    Verified Resident 2018 - 2021

    8/3/2021

    This is a great community. The old building's air quality is not great in humid conditions. I feel safe living here and enjoy being in a mixed-income community. There are varmin and the staff do a good job of keeping the pest control on deck.
      Manager

      8/3/2021

      Colesville Towers
      Thank you so much for your feedback as we value resident satisfaction and want to provide the best possible living experience at Colesville Towers. Our maintenance team certainly works hard to keep the community clean and comfortable for our residents to enjoy. As for the humid air conditions, our team is glad to look into this, however, we acknowledge our property has aged and we will try our best to provide a suitable environment. We are glad to hear of your overall positive experience and we appreciate the support! We hope you’ll let us know should you have any future concerns.

      Previous Review

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      Resident 469229

      Verified Resident 2017 - 2020

      11/10/2020

      I enjoy where the building is located. Very convienent. I enjoy raising my children with the park just behind. There is as with all old buildings in the area a roach issue that requires monthly maintenance. They are limited to my kitchen. I do not think they will ever fully go away.
        Manager

        11/13/2020

        Colesville Towers
        Thank you for the wonderful review and for taking the time to share your feedback with us. However, we would love the opportunity to find a immediate resolution to your pest concerns. Please contact our resident help team by using the following link http://bit.ly/2ZKI80w and completing the contact form. We look forward to connecting with you and providing you with immediate support!

        Previous Review

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        Resident 469229

        Verified Resident 2018

        3/27/2018

        Nothing to contribute it is a good experience so far. I like the neighborhood I've lived here a long time. I think with a little more work and proper attention to detail in relation to the cleanliness of the building overall more successful come
          Manager

          3/27/2018

          Colesville Towers
          Thank you for taking the time to review our community. We are so glad to hear that your move in process went smoothly, and that you've been well taken care of since then! If you should ever have any questions or concerns, please visit us in the Leasing Office so that we can best assist you. Thank you, Colesville Towers Team

          Review 2 out of 284

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          Colesville Towers

          March 2024

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