Crystal Springs

(103 Reviews)
14301 Georgia Avenue, Silver Spring, MD 20906
$1,450 - $2,676/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1.5 Baths

$1,568

Not Available

1 Bed, 1 Bath

$1,450

Not Available

2 Bedrooms

2 Beds, 1 Bath

$1,684

Not Available

2 Beds, 1.5 Baths

$1,786

Not Available

2 Beds, 2 Baths

$1,775

Not Available

3 Bedrooms

3 Beds, 2 Baths

$2,040

Not Available

3 Beds, 2.5 Baths

$2,676

Not Available

4 Bedrooms

4 Beds, 1.5 Baths

$2,173

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Noise

4.6

Grounds

4.9

Safety

4.7

Office Staff

4.6

Maintenance

4.9

Neighborhood

4.9

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

10

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A

Average time to respond to reviews

2 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(103)

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  • Recently Lived In
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anonymous

Resident 2020 - 2021

3/30/2021

I had a great experience living at Crystal Springs. I never had any issues. The manager was very professional and helpful. I recommend living here! They do a great job with keeping up with there properties.

Manager

3/31/2021

Crystal Springs
Thank you for being a long-time resident and taking the time to leave a review. We're very happy that you never had any issues and that you enjoyed your time here. We wish you the best of luck in your new home. You're always welcome back. Thanks again!
Avatar

anonymous

Resident 2019 - 2020

7/10/2020

We signed a 2 year lease but after only a few months, my health was detiorating from living in an unhealthy apartment complex filled with marijuana fuming into our vents from upstairs neighbors. The manager -------- completely ignored all of our written and verbal concerns,See More >
Manager

7/13/2020

Crystal Springs
Thank you for taking the time to review our community. We are disappointed to read that you're experiencing an issue. We always want to create a home that residents love. Call us at (301) 871-6550 so we can address your customer service issue directly. Your happiness is the priority of our team.
Avatar

anonymous

Resident 2015 - 2020

6/29/2020

The maintenance team is extremely professional. I have recently had trouble shoot done in my apartment by Jay. He was great answered all questions I had for him and was able to trouble shoot and fix my problem in my apartment. His customer service andSee More >
Manager

6/30/2020

Crystal Springs
Thank you for the positive feedback about your experience here. We're delighted that the service from the staff has been wonderful and helpful, especially Jay from the maintenance team. We also pleased to hear that your service request was resolved. Please keep us posted with anything you need. Thank you again.
Avatar

anonymous

prospectiveVisited 2020

6/29/2020

I have been looking at several places to move with my child and I place this at the top right now. Jaime Pineda was great and made me feel welcome. He answered all my questions and even introduced me to the maintenance along my visit.See More >
Manager

6/30/2020

Crystal Springs
Thank you for taking the time to leave a 5-star rating and feedback. We're proud that you're having a positive experience and that Jamie provided excellent service. We hope you do choose us as your new home! Please keep us posted with any questions or concerns you may have. We're just a phone call away. Thank you again.
Avatar

Christian_R332

prospectiveVisited 2020

6/29/2020

Honestly they have such a great staff! Jaime from the office was very helpful in giving me all the information I needed, the neighborhood was very clean and quiet. I had no issues and this is definitely an area I would love to raise aSee More >
Manager

6/30/2020

Crystal Springs
Thank you for your 5-star rating and feedback! We're very happy to see you're having a positive experience and have received incredible service for the office, especially Jamie. We want to create a community that you truly love. Please keep us posted with anything you need. Your happiness is our team's goal. Thanks again!
Avatar

anonymous

prospectiveVisited 2020

6/29/2020

I had been looking at several apartments in search for a great place. I bumped into Crystal Springs, and decided to call. I spoke to Jaime, who was more than helpful in making sure that all of my concerns were addressed. He was very patient,See More >
Manager

6/30/2020

Crystal Springs
Welcome home! Thank you for the positive feedback about the staff, particularly Jamie. We're pleased he provided a 5-star experience and was quick and efficient. Please keep us posted if you need anything. Your feedback is greatly appreciated. Thank you again.
Avatar

anonymous

prospectiveVisited 2020

6/26/2020

I am moving and have been calling around to several complexes in the area to find the best fit for me and my family. The customer service at Crystal Springs has by far been the best I've encountered. I spoke to Jaime who was verySee More >
Manager

6/29/2020

Crystal Springs
Thank you for taking the time to leave 5-star review. We're proud that you're having a positive leasing experience thus far. We're also pleased that Jamie has been a delight to work with. Please keep us posted with any questions or concerns you may have. Your happiness is a priority for our team. Thank you again.
Avatar

anonymous

prospectiveVisited 2020

6/26/2020

I am moving and called and spoke with Jaime. Five stars is not enough to show how happy I am with Crystal Springs especially in regards to the Leasing Consultant Jaime. I originally was interested in Crystal Springs because they have updated apartments, location, andSee More >
Manager

6/29/2020

Crystal Springs
Welcome home! And thank you for your 5-star rating and feedback! We're very happy to see you're having a positive experience and have received incredible service from Jamie. We want to create a community that you truly love. Please keep us posted with anything you need. Your happiness is our team's goal. Thanks again!
Avatar

anonymous

Resident 2020

6/26/2020

I have particularly impressed with the customer services I received from the manager Occeanna. She was very respectful and polite. Anything that I have needed she has helped along with Givonna. Both, of them have been a pleasure to work with. Keep up the goodSee More >
Manager

6/29/2020

Crystal Springs
Thank you for taking the time to leave a positive review. We're proud that you're having a 5-star experience and that Oceanna and Govanni were helpful. Please keep us posted with any questions or concerns you may have. Your happiness is a priority for our team. Thank you again.
Avatar

anonymous

Resident 2019 - 2020

6/26/2020

The staff is very professional and has always been responsive to my requests. Great value and the apartments are very spacious! There is plenty of parking and the pool makes summer time lots of fun. We have been very happy with our time here.

Manager

6/29/2020

Crystal Springs
Thank you for the positive feedback! We're pleased that you had an exceptional experience. We're also delighted that the staff has been efficient and friendly. Please keep us posted if you need anything. We want to make this a community that you truly love. Thanks again!
Avatar

vnovoa88

Resident 2018 - 2019

6/21/2019

Apartments are cozy and the neighbors are very quiet, they do not complain and they are friendly. Staff was friendly when we first applied for the apartments and have been friendly ever since. We recently had our lock broken and we have tried to contactSee More >
Manager

6/26/2019

Crystal Springs
Thank you for taking the time to review our community. We are disappointed to read that you had a positive experience, but now are having an issue that needs be addressed. We will look into this lock concern for you and hope we can work towards changing your mind. We will need your unit number to get this addressed so please feel free to stop by our office, since there is a problem connecting over the phone/email. You can also send us a private message through Yelp with your unit number and the phone number so we can make sure to the manager receives this information. Your opinion is important to us. Thank you for letting us know.
Avatar

anonymous

Resident 2018 - 2019

4/6/2019

While management has always been pleasant in person, too many things have gone wrong here to make me want to stay. Within the first month, an appliance of ours broke. Since the maintenance staff is severely understaffed, it took a month for them to fixSee More >
Manager

4/9/2019

Crystal Springs
Thank you for taking the time to review our community. We are disappointed to read that you've had some issues during your time here. This is not the type of experience we want any of our residents to experience. We love the opportunity to look into these concerns in detail for you. Please stop by our office or give us a call at (301) 871-6550 so that we can address your concerns directly. Your opinion is important to us. Thank you again.
Avatar

anonymous

Resident 2019

1/19/2019

Its a good apartment i recommended gaby lopez and ana almada at the leasing center they are great nice and positive and the property looks very nice i would definable recomend these apartments. Also the apartments look very nice from the inside and people areSee More >
Manager

1/23/2019

Crystal Springs
Thank you for the kind words about Gabby and Ana. We're pleased that the community and the apartments looked nice and we appreciate the positive recommendation. Please keep us posted with anything you may need. We greatly value your happiness. Thank you again.
Avatar

Alexis_R299

Resident 2011 - 2018

7/11/2018

I been living in this community sense January 2011 when it was call the manor apartments .Many improvements have been made since it change to the crystal springs apartments that have made me decide to stay every year, the staff is very friendly and helpfulSee More >
Manager

7/12/2018

Crystal Springs
Thank you for being a long time resident and continuing to renew. Your happiness is important and we're so pleased that you've found the staff amazing and enjoyed the improvements. We're so disappoint to hear that you're moving, but we're grateful that we were your stepping stone before your big move into a house. We wish you the best of luck. You will be greatly missed. Thank you again for the positive feedback.
Avatar

MGonzalez118501

Resident 2013 - 2018

6/19/2018

There is no other place I would rather live than Crystal Springs. I've been here since it was The Manor and I have to give so much credit to the current office staff. It was a revolving door before Stephanie and Gina came. They bothSee More >
Manager

6/19/2018

Crystal Springs
Thank you for being a long time resident and sharing your experience here. We're so pleased that staff has created a true sense of home for you. We hope you always find the entire staff to be friendly and positive. Please keep us posted if you need anything. Your happiness is important to us.
Avatar

blopez28

Resident 2013 - 2018

3/21/2018

My family and I have lived at Crystal Springs since 2013 when it was under the old management. Since they management changed they have made many improvements that have made me decide to stay every year. For instance, package theft used to be a reallySee More >
Manager

3/30/2018

Crystal Springs
Thank you for being a long term resident. We also appreciate you sharing your experience and happy that the staff, especially Gina, Gabby, and Stephanie have gone above and beyond. We're equally pleased that your children enjoy the area and activities too. We want to provide a community that you're proud of. Please keep us posted if you need anything. Thank you again.
Avatar

Maramatos

Resident 2014 - 2018

3/9/2018

moved in prior to the mnagement change and will be staying at least another year. My apartment is not new but maintenance (Joe) do a great job fixing stuff. The managers Stephanie and Gina do their best to resolve any issues and thanks to theSee More >
Manager

3/30/2018

Crystal Springs
Thank you for taking the time to leave a review and provide some positive words about the staff, especially Joe, Stephanie, Gina, and Ana. We want to create a strong sense of community. Please keep us posted if you need anything. Your happiness is our priority. Thank you.
Avatar

nat.moulding

prospectiveVisited 2018

2/21/2018

I am a prospective resident so I really can't provide any sort of deep insight into what it's like to live in Crystal Springs. What I can say, however, is that they do not take customer service lightly here. The leasing consultant my boyfriend andSee More >
Manager

2/21/2018

Crystal Springs
Thank you for taking the time to share your experience. We're happy that your tour with Michelle was professional and she provided incredible service. We would love the opportunity to be your new home. Please keep us posted if you have another questions about applying. Thank you again for the positive feedback.
Avatar

rharney1016

Resident 2016 - 2018

2/20/2018

this community is very safe, residents keep to themselves and they sometimes do resident gatherings with raffles and cookouts and all that. staff is really nice and super good at their job, and it’s a few minutes away from several shopping centersSee More >
Manager

2/20/2018

Crystal Springs
Thank you for sharing your point of view. We appreciate the positive feedback and happy to hear you enjoy the gatherings and cookouts. We want to provide a community that you feel proud to call home. Keep us posted if you need anything. Thank you again.
Avatar

Jayordent1989

Resident 2017 - 2018

2/12/2018

I have just recently moved in to my apartment and I cannot stress the detailed and support force that Michelle had brought to me, and making this transition so much easier. Overall satisfied with everything, from the cleanliness of the complex, the staff and howSee More >
Manager

2/12/2018

Crystal Springs
Thank you for taking the time to share your experience with Michelle. We're happy she provided a 5 star experience. We want your time here to be exceptional and provide a community you are proud to call home. Please keep us posted if you need anything. Your happiness is important to us. And thank you for the referrals as well. We welcome the referrals.
Avatar

sdothoward

Resident 2016 - 2017

9/11/2017

Crystal Spring is a nice place to live with medium level amenities. I gave an overall rating of 4 however it may deserve a 3. The 4 is due to the customer service of the Assistant Property Manager GinaMarie Hodge. She has been wonderful fromSee More >
Manager

9/11/2017

Crystal Springs
Thank you for taking the time to leave a review and provide feedback. We appreciate the positive words about GinaMarie and Stephanie. We hope to continue to provide a community you're proud to call home. Thank you again.
Avatar

mikeandcheeks

Resident 2015 - 2017

9/10/2017

I absolutely love GinaMaria. She's the most professional courteous person I've dealt with in a long time. Not to take anything away from the other staff. They all are wonderful however she sticks out to me the most. Her concern and willingness to help allSee More >
Manager

9/11/2017

Crystal Springs
Thank you for sharing those kind words about GinaMarie. We're very happy you have had an exceptional experience. We hope you continue to see this level of service from GinaMarie and all the staff. Please let us know if you need anything. Thank you for sharing your story.
Avatar

m.courtney.m21

Resident 2017

9/8/2017

I moved in recently and so far have had no real issues. I chose Crystal Springs because of the location to the ICC and the price for my one bedroom. They allow big dogs (I have 2) and the staff is accommodating and polite. GrocerySee More >
Manager

9/8/2017

Crystal Springs
Thank you for taking the time to leave a review. We appreciate the point of view you have shared and hope to continue to provide an exceptional community with friendly service. We will look into the issues of parking and packages. Thank you again and feel free to let us know if you need anything. Thank you again.
Avatar

curlyfro28

Resident 2017

8/1/2017

My boyfriend and I took a lot of time looking for a place that was going to be affordable as well as a safe, clean environment to live in with great staff. After a lot of searching, we thought Crystal Springs would be the perfectSee More >
Manager

8/1/2017

Crystal Springs
We are incredibly sorry to hear about the experience you've had hear. Resident satisfaction is a priority to us. We will look into the issues you mentioned. This isn't the way we handle business and are upset that this is your story of the community. Please know that your voice is heard. Thank you again for the feedback.
Avatar

Bambalie

prospectiveVisited 2017

6/23/2017

I recently applied at the crystal spring apartment although i didn't go further with my application but Michelle corea was outstanding and her customer service was great and much more she makes you feel home. Hence i was still searching for an apartment and stillSee More >
Manager

6/24/2017

Crystal Springs
We are so happy to hear that Michelle provide excellent customer service. We hope you experience this level of service from all the staff. We would love to see you call this community home. Please feel free to contact whenever your ready. Thank you for taking the time to leave a review.

Features & Amenities

Laundry
  • Laundry On-Site
Parking
  • Uncovered Parking
Pets
  • Cats Allowed
    Comments: Cats and dogs are welcome. Maximum two pets per apartment. Monthly fees: $20 per cat, $35 per dog, $50 per large dog. Refundable deposit: $200 (first pet only). Breed restrictions and other limitations apply. No weight limit.
    Less Info
    More Info
  • Dogs Allowed
    Restrictions: Breed restrictions apply.. Comments: Cats and dogs are welcome. Maximum two pets per apartment. Monthly fees: $20 per cat, $35 per dog, $50 per large dog. Refundable deposit: $200 (first pet only). Breed restrictions and other limitations apply. No weight limit.
    Less Info
    More Info
Other
  • Community Center
  • Fitness Center
  • Pool
Show Less
Show More

Leasing

At The Manor Apartments in Silver Spring, MD, you'll feel like you're in the country! Our quaint one-, two-, and three-bedroom apartments for rent have extra storage, private balconies or patios, and more. They're close to NW DC, too.
This community is managed by

Fieldstone Properties

A-
A-
Communities
15

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: What is the estimated utility bill for one person?

Frequently Asked

What are noise levels like at Crystal Springs?
The community is rated 4.6/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Crystal Springs?
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.
How safe is Crystal Springs?
The community is rated 4.7/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 4.9/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 4.9/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 2 days to their community reviews in the past year.
Who manages Crystal Springs?
Fieldstone Properties
What is the pet policy at Crystal Springs?
Cats Allowed
Comments: Cats and dogs are welcome. Maximum two pets per apartment. Monthly fees: $20 per cat, $35 per dog, $50 per large dog. Refundable deposit: $200 (first pet only). Breed restrictions and other limitations apply. No weight limit.
Dogs Allowed
Restrictions: Breed restrictions apply.
Comments: Cats and dogs are welcome. Maximum two pets per apartment. Monthly fees: $20 per cat, $35 per dog, $50 per large dog. Refundable deposit: $200 (first pet only). Breed restrictions and other limitations apply. No weight limit.
What types of floor plans are available?
1 Bed, 1 Bath and 1 Bed, 1.5 Baths and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths and 3 Beds, 2 Baths and 3 Beds, 2.5 Baths and 4+ Beds, 1.5 Baths

Check Availability

June 2021

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Baths

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Crystal Springs is an apartment in Silver Spring in zip code 20906. This community has a 1 - 4 Beds, 1 - 2.5 Baths, and is for rent for $1,450 - $2,676. Nearby cities include White Oak, Wheaton, Adelphi, Adelphia, and Langley Park. 20853, 20906, 20851, 20852, and 20852 are nearby zips.