Crystal Springs

(103 Reviews)
14301 Georgia Avenue, Silver Spring, MD 20906
$1,450 - $2,676/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1.5 Baths

$1,568

Not Available

1 Bed, 1 Bath

$1,450

Not Available

2 Bedrooms

2 Beds, 1 Bath

$1,684

Not Available

2 Beds, 1.5 Baths

$1,786

Not Available

2 Beds, 2 Baths

$1,775

Not Available

3 Bedrooms

3 Beds, 2 Baths

$2,040

Not Available

3 Beds, 2.5 Baths

$2,676

Not Available

4 Bedrooms

4 Beds, 1.5 Baths

$2,173

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

A+

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

A+

Percentage of reviews responded to

100%

Manager’s Review Reply Time

A+

Average time to respond to reviews

1 days

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(103)

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  • Recently Lived In
  • Review Rating
  • Original Date
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anonymous

Resident 2017

2/25/2017

I've moved here within a month and I can honestly say I've been impressed with everything so far.. All the appliances in the kitchen, and bathrooms are brand new and also the washer and dryer.. The maintenance crew seems to stay occupied and always onSee More >
Manager

2/26/2017

Crystal Springs
Thank you for taking the time to share your share and kind words about Gina and the community. We are so happy to hear that we are exceeding your expectations. We plan on continuing this level of customer service and if you need anything please let us know. Thank you again for the feedback.
Avatar

khescutia

Resident 2017

2/16/2017

Great place!!! We moved in on the last day of August and we are so happy! Ms. GinaMarie Hodge is such a wonderful soul, and such a delight to know, she helped us through the whole process and made it such a wonderful experience. EveryoneSee More >
Manager

2/17/2017

Crystal Springs
We thank you for sharing your story. We are so happy you are enjoying your home, as well as the community and staff, especially GinaMarie. We love our residents and happy that it shows. Please let us know if you need anything in the future. Thank you again for taking the time to leave a review.
Avatar

anonymous

Resident 2014 - 2017

2/10/2017

Great place to live! Clean grounds, maintenance free and The staff is wonderful! GinaMarie Hodge is outstanding! Always greets you by name and with a smile! Accommodates all of your needs. She goes above and beyond!

Manager

2/10/2017

Crystal Springs
Thank you for taking the time to leave a review. We appreciate the kind words about GinaMarie. We hope all the staff continues to provide an amazing service.Thank you again and please let us know if you need anything.
Avatar

anonymous

Resident 2014 - 2016

12/19/2016

I have lived in this complex for 3 years and will be moving out as soon as I can. Neighbors are loud and the new management does not respond to concerns/complaints. There are used condoms on the ground. Your package should get stolen from yourSee More >
Manager

12/19/2016

Crystal Springs
We are so sorry to hear you will not be staying with us. We will forward this message to the manager and will address these issues that you have mentioned. Your happiness is important to us. Thank you for leaving a review and providing feedback. We hope to change your mind.
Avatar

eboneeyes

Resident 2016

11/10/2016

I started looking for apartments in August and after seeing several horrible apartments & communities, and getting terrible customer service from the staff, I went online and found Crystal Springs. It is convenient to grocery stores, Metro, eateries, etc. I moved in September and 2See More >
Manager

11/13/2016

Crystal Springs
Thank you for taking the time to leave a review. We are happy to hear the experience has been positive. We hope to continue to provide amazing customer service. Please let us know if there is anything you need in the future. Thank you again.
Avatar

shomariosakwe

prospectiveVisited 2016

6/11/2016

Crystal Springs customer service is great. Gina-Marie went above and beyond to assist me. I've never experience someone going out of their way so much to satisfy a prospective tenant. The apartments and beautiful with a great family environment. I strongly suggest this property.See More >
Manager

6/11/2016

Crystal Springs
We are so happy to hear that Gina Marie went above and beyond. We hope you will see that all our staff here will do the same and that you enjoy your time at the community. Thank you for taking the time to leave a review. We appreciate the kind words.
Avatar

anonymous

Resident 2015 - 2016

3/21/2016

I moved in a year ago to a two bedroom apartment, and just renewed my lease for another year. Becky and Stephanie in particular have always been very helpful especially when I fell behind on my rent. The maintenance guys are all very quick andSee More >
Manager

3/21/2016

Crystal Springs
Thank you for sharing your story. We are happy to hear that the staff and apartment are creating an enjoyable experience for you. We are also excited about the opportunity for the washer/dryer in the apartment as well. May you continue to appreciate the convenience of having your laundry in the comfort of your home. Thank you again for taking the time to leave a review.
Avatar

YOLANDE SEFER

Resident 2011 - 2016

2/15/2016

I am a current resident living here since 2011. My review will be as honest as possible. The maintenance response is excellent, your issue is addressed within 48 hours, if not, it will be because they have to order a part (and they will letSee More >
Manager

2/16/2016

Crystal Springs
Thank you for your review. We appreciate your feedback and we hear your concerns. These are issues that we will check into because resident happiness is important to us. Thank you again for taking the time to write the review.
Avatar

j lemus

Resident 2014 - 2016

1/25/2016

very upset with this apartment complex never seing one as this bad my car has been block with pile and pile of snow people can get out it unbelievable and when u ask the maintenance people there suggestions was to call the county because thereSee More >
Avatar

anonymous

Resident 2012 - 2015

9/10/2015

Horrible.....Horrible....Horrible.. - I can't begin to express how disgusting this property is. The place is infested with vermin. Rats surround the dumpsters, the units are infested with Mice, roaches and bed bugs.....Who needs the Humane Society or Pet Smart, when The Manor otherwise knownSee More >
Avatar

anonymous

Resident 2012 - 2015

8/2/2015

I'm very disappointed with crystal springs .. I've been living here for 3 years .. pay my lease and have to pay light and gas and water .. I've been asking matainnce to fix the washers in our department bottom floor but nothing has happenedSee More >
Avatar

anonymous

Resident 2013 - 2014

7/17/2015

I lived here for almost a year. The management charge me a month ahead for my utilities which doesn't make sense. You can not charge something you haven't use. I had a break in so i decided to move out butSee More >
Avatar

anonymous

Resident 2014 - 2015

3/19/2015

I moved last year and I love my new place. It's updated with really pretty maple cabinets and a washer/dryer combo. The office staff has changed but I'm finding them extremely helpful and accommodating to my needs. The maintenance is great, I haven't had thatSee More >
Manager

3/30/2015

Crystal Springs
Thank you for saying such kind words about our staff and and the apartment. We appreciate you taking the time to write the review and hope you continue to keep us updated on any issues or concerns you may have about the property or your apartment. We want to continue to bring the best experience possible. Thank you again.
Avatar

anonymous

Resident 2015

3/3/2015

I just moved in and found the office staff, especially very professional and helpful. They made sure that the process went as smoothly as possible, and would follow up with calls to ensure that everything was working as planned. The apartments are nice and spacious.See More >
Manager

3/30/2015

Crystal Springs
Thank you for taking the time to write a review. We love to hear about the positives, but if you have any issues in the future with the apartment or property please let us know asap. We want to continue to give you the best experience possible. Thank you again!
Avatar

anonymous

Resident 2015

2/11/2015

Yall need to get right, there is a really creepy guy living across buildings from me.. Everytime I leave and come home I see him most of the time, that's not okay. Im not playing no games yall besta get that mfo ASAP oh andSee More >
Avatar

anonymous

Resident 2013 - 2014

12/4/2014

On the first day, right after getting approved they refused to show us any apparent floor plans, only in pictures, we did not see our apartment until the move in day. There was new flooring and carpet, but the rest of the apartment was reallySee More >
Manager

12/16/2014

Crystal Springs
To Whom It May Concern: Thank you for taking the time to provide us with feedback. I'm sorry to hear about your concerns. Please contact me directly so we can discuss next steps. We are committed to working with you to resolve your pest control and maintenance issues as quickly as possible. Thanks, (Maretta Andrews, Property Manager)
Avatar

cgardner624

Resident 2007 - 2014

8/25/2014

I've lived in these apartments since 2007 I am moving the first of the year (2015) when I first moved in it was wonderful quiet clean about 4 later new management new tenants MICE and ROACHES MICE MICE MICE do NOT waste your money. ThisSee More >
Avatar

anonymous

Resident 2014

7/15/2014

The Manor apartment is not bad, but there is tones of things that they need to fix. First of all, MICE and ROACHES....they have tones of them and every time you call in for someone to come and fix it's the same guy thatSee More >
Avatar

anonymous

Resident 2012 - 2013

4/9/2014

The apartment is infested with mice and roaches, they barely cleaned up the apartment before allowing us to move in. The leasing specialists are fine but management acts like they are incompetent and senile (went through two of them during my one year here).See More >
Avatar

anonymous

Resident 2011 - 2013

11/8/2013

all i can tell anyone thinking of moving into these apts is run, and run like hell the manger is a joke, the staff are incompetent, they loose your payment stubs and misplace your checks, and then you get home and find a court order noticeSee More >
Avatar

anonymous

Resident 2010 - 2013

11/7/2013

Same as below. I enjoyed this apartment complex until Angelia Higgins became manager. She would rather argue with you than admit they are wrong. Extra money is always added to my rent and no one can ever explain why but if you don't pay itSee More >
Avatar

complete2002

Resident 2011 - 2013

10/2/2013

I lived here for years and when I first moved in it was fine, after three years they suddenly changed, they always seem to have new people working in the office no one seems to work at the office long. I pay my rent andSee More >
Avatar

anonymous

Resident 2013

7/30/2013

I agree with everything said here, it is horrible living here, the price are way to high and the noise is crazy and they have mice and roaches, and it is infested with bedbugs, it's horrible, not worth the headache. I never experience such horror,See More >
Avatar

anonymous

prospectiveVisited 2013

6/4/2013

We finished all the necessary paper work to move into a 2br apartment and we were told it will take 2wks for renovation. 2wks became 3, and then we just found out that it will take another 3wks! What makes it worse is that weSee More >
Avatar

anonymous

Resident 2013

4/30/2013

I have to agree with the last comment. I was happy moving in because I got an apartment that was fully upgraded. Well I couldnt sleep in my bedroom becuase I kept hearing mince and the roaches were large. The folks inSee More >

Features & Amenities

Laundry
  • Laundry On-Site
Parking
  • Uncovered Parking
Pets
  • Cats Allowed
    Comments: Cats and dogs are welcome. Maximum two pets per apartment. Monthly fees: $20 per cat, $35 per dog, $50 per large dog. Refundable deposit: $200 (first pet only). Breed restrictions and other limitations apply. No weight limit.
    Less Info
    More Info
  • Dogs Allowed
    Restrictions: Breed restrictions apply.. Comments: Cats and dogs are welcome. Maximum two pets per apartment. Monthly fees: $20 per cat, $35 per dog, $50 per large dog. Refundable deposit: $200 (first pet only). Breed restrictions and other limitations apply. No weight limit.
    Less Info
    More Info
Other
  • Community Center
  • Fitness Center
  • Pool
Show Less
Show More

Leasing

At The Manor Apartments in Silver Spring, MD, you'll feel like you're in the country! Our quaint one-, two-, and three-bedroom apartments for rent have extra storage, private balconies or patios, and more. They're close to NW DC, too.
This community is managed by

Fieldstone Properties

B+
B+
Communities
15

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: What is the estimated utility bill for one person?

Frequently Asked

What are noise levels like at Crystal Springs?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at Crystal Springs?
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How safe is Crystal Springs?
The community is rated 5/5 stars, which is considered being extremely safe on average.
How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.
How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.
How quickly does management engage with reviews?
Managers have replied within 1 days to their community reviews in the past year.
Who manages Crystal Springs?
Fieldstone Properties
What is the pet policy at Crystal Springs?
Cats Allowed
Comments: Cats and dogs are welcome. Maximum two pets per apartment. Monthly fees: $20 per cat, $35 per dog, $50 per large dog. Refundable deposit: $200 (first pet only). Breed restrictions and other limitations apply. No weight limit.
Dogs Allowed
Restrictions: Breed restrictions apply.
Comments: Cats and dogs are welcome. Maximum two pets per apartment. Monthly fees: $20 per cat, $35 per dog, $50 per large dog. Refundable deposit: $200 (first pet only). Breed restrictions and other limitations apply. No weight limit.
What types of floor plans are available?
1 Bed, 1 Bath
1 Bed, 1.5 Baths
2 Beds, 1 Bath
2 Beds, 1.5 Baths
2 Beds, 2 Baths
3 Beds, 2 Baths
3 Beds, 2.5 Baths
4+ Beds, 1.5 Baths

Check Availability

Crystal Springs

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Beds

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Baths

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Crystal Springs is an apartment in Silver Spring in zip code 20906. This community has a 1 - 4 Beds, 1 - 2.5 Baths, and is for rent for $1,450 - $2,676. Nearby cities include White Oak, Wheaton, Adelphi, Adelphia, and Langley Park. 20853, 20906, 20851, 20852, and 20852 are nearby zips.