Review History for anonymous

Hampton Point


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anonymous

Resident ā€¢ 2014 - 2016

7/25/2016

I lived at Hampton Point for two years and enjoyed it for the most part. The pros- updated appliances, built-in microwave, nice floor plan, walk in closet, washer/dryer and a fireplace. Most of my neighbors were friendly and I could usually find parking. Cons: some neighbors were extremely loud and inconsiderate, as with anywhere, but the office staff tried to help, extremely high electric bills, and sometimes rude/condescending office staff. I contacted BGE to check out my apartment because my electric bills were 200-300 dollars for a one bedroom with only me living in it. They told me the HVAC units were outdated. I contacted the management office about this twice to see if they would replace/fix it and they said no. As someone mentioned below, the water bills were also of concern. When I first moved in, my water bills were around 20 dollars a month. By the time I moved out I was paying up to 50 dollars and my consumption hadn't changed. I really liked my apartment and the maintenance staff was great! But I wouldn't recommend the apartments only because of the extremely high electric bills. I am now living in a bigger apartment than I had at Hampton Point and my combined electric and gas bills are 50 dollars on average. When I first moved into Hampton Point, I was told we could use the gym at the sister property down the street but then that was overturned. Plus there isn't a lot around and the neighborhood seems to be becoming a bit unsafe if you are living on your own. Because there wasn't a gym, I tried jogging in the neighborhood, but just gave up on that because some males in the area would stop their cars and harass me on an almost daily basis as I tried to exercise. For all of the extra money you'd be putting toward electric and water bills, you could rent an apartment that has a community gym, which Hampton Point doesn't have, and in a safer area of MoCo. Overall, not a terrible experience but there are more cost effective apartments with more amenities out there.
    Manager

    8/8/2016

    Hampton Point
    At Hampton Point we try to offer the best level of customer service to our residents and prospects alike. When things are not working in your unit such as appliances or HVAC we do our very best to ensure that those things are taken care of in a timely manner so that you are not inconvenienced. I am sorry that certain changes were made during the term of you lease that had a negative effect on your view of the property but sometimes changes are necessary in order to improve customer service to all of our residents. Sincerely, Vencenza Harris 301-890-9700

    Review 15 out of 206

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