What are noise levels like at Landmark at Glenmont Station?

The community is rated 1.5/5 stars, which is considered having loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Landmark at Glenmont Station?

The community is rated 1/5 stars, signifying no satisfaction on average.

How safe is Landmark at Glenmont Station?

The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood

The community is rated 3/5 stars, signifying moderate satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 3.5 days to their community reviews in the past year.

What types of floor plans are available?

Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 2 Baths

Ratings & Prices for Landmark at Glenmont Station, Silver Spring, MD

Renter Ratings

Noise	N/A
Grounds	1
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	3
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	3.5 days

Ratings & Reviews (264 Reviews)

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Resident • 2011 - 2021

01/30/2021

This place is trash lived here for 5 years and its trash the worst place to live on may I'm packing my back and leaving this trash dump I recommend to never live here when I move Im never coming back

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Landmark at Glenmont Station Manager

02/01/2021

Hello, Thank you for taking the time to provide your feedback. We are disappointed that you feel negatively towards our community at this time and we would like to discuss any concerns you might have. Your experience is important to us and we want nothing more than to provide a comfortable home for residents. Please give us a call at your earliest convenience at (301) 933-4848. Thank you kindly - The Team at The Landmark at Glenmont Station

Resident • 2020

10/03/2020

Don't be fooled this apartment complex is straight trash mainly because of their staff and maintenance. Takes you 5 calls to finally get someone to answer if you're lucky and then they end up being useless. Lucia del Canseco is a rude fake staff member who… See More

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Landmark at Glenmont Station Manager

10/08/2020

Thank you for taking the time to leave us a review. We are disappointed to see that you are unhappy with your experience at the moment, and want to do what we can to see that all your concerns are addressed. We value our residents and the issues that are brought to our attention. We have great confidence in our team and their ability and hope that you will reach out to them either in our office or over the phone at (301) 933-4848. Thank you.

Verified Resident 710625 • vrp • 2019

10/27/2019

Great community. Love living there. Great atmosphere. Everyone is so nice. Really close to work and restaurants town centers etc. A lot of opportunities for everyone especially the kids. I recommend to everyone. See More

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Landmark at Glenmont Station Manager

10/29/2019

Dear valued resident, thank you for your amazing review. Our team at Winexburg is proud of the friendly community we have created. We are delighted to hear about your positive experience thus far and hope our dedication continues to show for years to come. Take care!

Verified Resident 710146 • vrp • 2019

10/25/2019

It is convenient in location to my job and my fianc?'s job. The area is secluded enough that there isn't too much noise at night. The apartment is spacious and we love that it was a blank slate we could really make our own. The staff… See More

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Landmark at Glenmont Station Manager

10/29/2019

Dear valued resident, thank you for your glowing review! Our team at Winexburg is more than happy to have provided a convenient location for you and your fiance. We are so close to malls, stores, parks, and transportation! Our team is delighted to hear about your positive and memorable experiences thus far. Have a great day.

Verified Resident 708580 • vrp • 2019

10/21/2019

1. We just moved in end of Sep 2019 and are yet to meet up with the community.. 2. Looks peaceful 3. Make available a handy booklet/Booklets in the apartment which guidelines how & where to find basic necessities like shopping malls, Government agencies, transpotation etc… See More

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Landmark at Glenmont Station Manager

10/29/2019

Dear valued resident, thank you for your great review. Our team takes pride in our ability to create everlasting friendships with our residents and a family-friendly atmosphere. We are always open to feedback so please directly contact us to further discuss and create better solutions for you. We hope to hear from you soon, take care!

Verified Resident 332733 • vrp • 2017 - 2019

10/05/2019

The community and maintenance staff is nice but the current office staff members are rude. The community is clean and well kept on the outside. The parking lot, building entrances and security is all well.

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Landmark at Glenmont Station Manager

04/17/2017

Welcome home! We are so excited to have you as a part of our community. Please know that we strive to make this the most comfortable living experience that you have ever had. Aside from great onsite amenities, we have frequent resident events that we hope you will take part in. Please stop by the office or follow us on Facebook so that you are always informed. We look forward to seeing you around the community!

Verified Resident 702551 • vrp • 2019

10/03/2019

2nd time around was a charm! The staff members who handled my move-in were very professional, handled the process expeditiously and made my move-in smooth and effortless. I give thumbs up for this property. See More

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Landmark at Glenmont Station Manager

10/29/2019

Dear valued resident, thank you for your glowing review. Our team at Winexburg Manor takes pride in our ability to help ease the move-in process. We are more than happy to help with whatever we can. We hope you have a great rest of your day.

Verified Resident 682159 • vrp • 2019

09/29/2019

Don't live here, it's the worst place to be. All they care about is the rent...... very incompetent and clueless staffs. They don't know what they doing. Am having the worst experience living in an apartment See More

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Landmark at Glenmont Station Manager

08/21/2019

Thank you for leaving us feedback on your experience with us. Our staff strives to provide our residents with a welcoming environment that makes living here a stress-free experience, and we are disappointed to hear that these expectations were not met. Please contact us directly at [email protected] so we can gather some details and work towards making things right. Thank you again, and we look forward to hearing from you.

Verified Resident 699552 • vrp • 2017 - 2019

09/25/2019

Such a bad experience lately. Maintenance dont come when i place tickets in. They come after a month or if they come to fix something is not well fixed. Then they end up mad when they come for no reason.

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Landmark at Glenmont Station Manager

10/11/2019

Dear valued resident, we are disappointed to hear about your recent experience. This is rare as our team takes pride in our ability to respond to maintenance questions and concerns. We truly care about our residents so, we encourage you to directly contact us at [email protected] to find further solutions to your concerns. We hope to hear from you soon.

Verified Resident 698044 • vrp • 2019

09/22/2019

The neighborhood appears quite and clean. Sadly the process was frustrating and the final outcome could have been better. Email and phone call responses are delayed. Time sensitive matter may need better response efforts.

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Landmark at Glenmont Station Manager

10/11/2019

Dear valued resident, we are disappointed to hear about your recent experience. Our team is very proactive and responsive to our community's needs and wants. We truly care about you and your time-sensitive concerns. Please directly contact [email protected] so we are able to establish solutions to your matters! We hope to hear from you soon.

Verified Resident 695633 • vrp • 2017 - 2019

09/16/2019

Poor communication with residents, non responsive to maintenance requests, maintenance items/pest control are done poorly and staff is belligerent when asked to address. This may as well be the Enclave.

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Landmark at Glenmont Station Manager

10/11/2019

Dear valued resident, our team is disappointed to hear about your recent experience. This is a rare situation as we hold high expectations over our customer service and professionalism. Please directly contact [email protected] to find further solutions to your concerns. We hope to hear from you soon, take care.

Verified Resident 694230 • vrp • 2016 - 2019

09/12/2019

The neighborhood is nice. Nice parks are within walking distance (within half mile). It is close to shopping and transportation. However, consider to request extermination bimonthly to control pest, and office response is slow for maintenance request.

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Verified Resident 300761 • vrp • 2017 - 2019

09/10/2019

Office staff and maintenance are exceptional.The laundry room needs to be kept clean and there should be outside lights in the apartments.Most of what we have in the apartment is outdated. The stove, Fridge bathtub sink needs some upgrade.

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Landmark at Glenmont Station Manager

09/15/2017

Thank you for your review. It is our goal to make Winexburg Manor a comfortable home for our residents. Please follow us on Facebook so that you can know what's happening around the community. The Team at Winexburg Manor

Verified Resident 612848 • vrp • 2017 - 2019

09/10/2019

Very friendly at first, never swift to respond to resident's personal pressing needs. Management Staff hostile. Seeks ways to extort from you at the end. Us conscious delay tactics not to render services as and when due. See More

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Landmark at Glenmont Station Manager

03/11/2019

Thank you for leaving us with your honest feedback. Our maintenance team strives to ensure that they are managing requests in an efficient matter and we are sorry to hear that our performance has not been satisfactory. For any further concerns you have, please reach out to us at [email protected] so that we can address them directly! Have a great day!

Verified Resident 516805 • vrp • 2018 - 2019

09/09/2019

Nice Connected community. Close to the school and other facilities. Good neighborhood, but with irresponsible leasing office staff. If you need any maintenance issues they will send you the maintenance team with in a week

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Landmark at Glenmont Station Manager

07/23/2018

Our team always aims to keep our community in tip top shape with clean grounds and new apartments, fair parking privileges, and surrounding amenities. We are happy to hear that you would recommend us to your friends, thank you for outstanding review!

anonymous • vrp • 1997 - 2019

Updated Review

09/05/2019

They keep the grounds really nice. Many improvements have been made to the community in general over the years. My wife really likes how close stores are. The police & firehouse are also really close. There is a group trying to purchase the property currently with… See More

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Landmark at Glenmont Station Manager

09/10/2019

Thank you for your honest review. We also love how conveniently located Winexburg Manor Apartments is to nearby malls, bus stops, parks, and stores! Our staff works hard to be punctual and reliable throughout the day and to be available to assist with our residents' concerns. Thank you again, and we hope you have a great rest of your day!

Previous Review

· 09/10/2020

Verified Resident 689419 • vrp • 2019

09/03/2019

People are very nice , the community is very clean. There should be more staff in the leasing office. The people in the offices need to be More organized because everything is just messy, because they don't explain the parking spaces correctly , they don't go… See More

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Landmark at Glenmont Station Manager

09/09/2019

Thank you for your honest feedback. Our management team has high expectations over our staff's professionalism, communication, and precision. We are glad to hear you enjoy our community and what it has to offer. Please directly contact [email protected] for further solutions. Have a great rest of your day.

Verified Resident 465128 • vrp • 2018 - 2019

07/25/2019

Clean and well-maintained, family-oriented community. Competitively-priced for square-footage, with utilities included. Perfectly located with Metro and shopping center in close proximity. All-in-all, a comfortable place to live.

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Landmark at Glenmont Station Manager

03/20/2018

Thank you for your review of Winexburg Manor Apartments! We are thrilled to hear that Victoria was able to move you around as needed. If you have any questions or concerns regarding your apartment, please reach out to us directly at [email protected]

Verified Resident 667517 • vrp • 2010 - 2019

07/21/2019

We have loved our apartment in general. It has great flow and large square footage. In general, the community is nice. BUT there have been some major shifts in management and the service has become horrendous. We have had service requests in for weeks and despite… See More

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Landmark at Glenmont Station Manager

07/23/2019

Dear Verified Resident, thank you for taking the time to share your feedback with us. We can assure you that we take the concerns and safety of our residents very seriously. We encourage you to reach out to us [email protected] so we can talk to you directly and come up with a solution to your issues and concerns. Thank you and have a great day.

Verified Resident 666482 • vrp • 2015 - 2019

07/18/2019

Good locality, good apartments. Nice community. But maintainance has gone down over last 4 years. And most of the amenities are old. Also, parking with guest pass is a pain, vendor doesn't respond after 6 PM and weekends. See More

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Landmark at Glenmont Station Manager

07/22/2019

Dear Verified Resident, thank you for your review. We are happy that we've had you as one of our residents for the past few years. We truly value the feedback we gather from our residents and are sorry to hear about your frustration with the parking. Please reach out to us at [email protected] to discuss this further. Thanks again and have a great day!

Verified Resident 219635 • vrp • 2017 - 2019

07/16/2019

Until recently it has been excellent. I am not sure what changed besides the ownership but the general appearance has declined. There are open and leaking trash containers at the back door to the tower which attract bugs, cats, geese and mice, not to mention the… See More

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PleaseSirCanIHaveSomeMore • Resident • 2014 - 2019

07/11/2019

MOLD!!! I have been trying to get mgmt. to get rid of a mold problem since April. They have been very rude and have given us the runaround: for 2 weeks manager pretended to be someone else and said manager was not in. A maintenance man… See More

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Landmark at Glenmont Station Manager

07/15/2019

Dear Valued Resident, thank you for taking the time to leave us your honest feedback. We apologize for the inconsistent service you have experienced from our management team. We strive to respond to our residents' requests in an efficient matter and are very sorry this is not the level of service you have experienced so far. Please reach out to us at [email protected] to discuss these concerns further!

Verified Resident 659640 • vrp • 2018 - 2019

07/02/2019

Muy bonitos y agradables muy buena presentaci?n y limpios excelente comunicaci?n del personal muy muy bonitos me gustan solo si el servicio fuera mas r?pido porque hay muchas cosas que no me parecen pero de ah? todo bien See More

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Verified Resident 350592 • vrp • 2017 - 2019

06/20/2019

Nice place to live considering everything however things are going in the wrong direction with the leasing office. Becoming very non-responsive and at time rude, maintenance requests are taking over a week to be addressed, you have to follow up yourself or work won't get done… See More

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Landmark at Glenmont Station Manager

05/31/2017

Please accept our apologies for not performing to standard in this particular situation. This is not typical of how we do business. It is always our goal to provide the best service to a respond to service requests within a reasonable time frame. Our office has your contact information and will be reaching out to you directly to ensure that this matter is resolved promptly and to your satisfaction. The Team at Winexburg Manor

Verified Resident 529682 • vrp • 2018 - 2019

06/13/2019

It was good when we first moved. After the management change things changed too. It took more than 3 months to finish a mouse treatment. (not finished yet). The pool is not likely to be open this summer. There is no action against extremely loud or… See More

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Landmark at Glenmont Station Manager

06/17/2019

Hello. We appreciate you taking the time to provide us with your honest feedback and thank you for the rating. Our staff is continuously working hard to ensure the needs and concerns of our residents can be met. At times, certain items can take longer to complete to ensure they are done properly. If you would like to discuss your concerns further, don't hesitate to reach out to us at [email protected] Thanks and have a great day!

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Updated Review