What are noise levels like at Montgomery White Oak?

The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Montgomery White Oak?

The community is rated 2.5/5 stars, signifying moderate satisfaction on average.

How safe is Montgomery White Oak?

The community is rated 3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood

The community is rated 4.5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 1/5 stars, which is considered being not very effective on average.

How often does management engage with reviews?

Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 10 days to their community reviews in the past year.

What types of floor plans are available?

1 Bed, 1 Bath and 1 Bed, 2 Baths and 2 Beds, 1 Bath and 2 Beds, 2 Baths and 3 Beds, 1.5 Baths and 3 Beds, 2 Baths

Ratings & Prices for Montgomery White Oak, Silver Spring, MD

Renter Ratings

Noise	N/A
Grounds	2.5
Safety	3
Office Staff	1
Maintenance	1
Neighborhood	4.5
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	100%

Manager's Review Reply Time

Average time to respond to reviews	10 days

Ratings & Reviews (83 Reviews)

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Resident • 2020 - 2021

02/22/2021

This complex is a big disappointment and whole mess ever . Very noisy ,bunch of cockroaches and bed burgs everywhere . Don't waist your time calling the management ,they will never respond and if you succeed in reaching out to them and request for a service… See More

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Montgomery White Oak Manager

02/25/2021

Thank you for sharing your thoughts with us. We want our residents to feel at ease in their homes, our community, and with our team's service, so we are disappointed by your feedback. At your convenience, we would like to address your concerns and invite you to connect with us at [email protected] We look forward to speaking with you soon.

[email protected] • Resident • 1999 - 2021

02/02/2021

Promise to follow up and never do. Does not respond in a timely manner. Contractors go in your refrigerator and take things. Had my window blinds since 2002 they began to break, I asked what need to be done to replace them and get a reply… See More

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Montgomery White Oak Manager

02/22/2021

Thank you for sharing your experience with us, Erik. We apologize for your dissatisfaction with our community. Your feedback regarding our responsiveness is surprising as this is not how we serve our residents. Your feedback about your laundry room and carpet is also concerning as we work hard to provide our residents an exceptional place to live. Would you please send an email to [email protected] so we can gather some additional information regarding your concerns and interactions with our staff? We appreciate your time and look forward to enhancing your experience.

ILanham88 • Resident • 2019

08/06/2019

I am a current resident in the duplex style units. First off let me say that I ABSOLUTELY LOVEEEEEE the rental office staff! I love them! They are friendly, always polite, prompt in getting your needs taking care of and they are HANDS DOWN the #1… See More

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Montgomery White Oak Manager

08/10/2019

Your spectacular praise for the staff at Montgomery White Oak made our day. We're excited to share your kind words with Ms. Ana, Ms. Jamie, Gabby, Kenny, Mr. Carlton, and the rest of the excellent professionals that serve our residents each day. We invite you to contact us at 301-660-0111 or [email protected] whenever we can be of service.

Resident • 2019

02/10/2019

I hope that the new owners do something about the noise level. The neighbor below for example yesterday (2/9) started playing the music with alot bass at 3pm that music didn't stop until 2:45am Sunday. And just noe fhe same thing music playing extremely loud. This… See More

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Montgomery White Oak Manager

02/14/2019

Thank you for sharing your observations. Our goal is for all our residents to enjoy a peaceful community. We'd like to hear more about your noise complaint, so we can take appropriate action. When you have a moment, will you please contact us at [email protected]? We look forward to speaking with you.

Verified Resident 492614 • vrp • 2016 - 2018

12/11/2018

My apartment is crawling with Cockroaches, which are so disgusting. Granted, it's a low rent place that isn't well maintained so I can't act like I'm shocked. It's a building problem, so bad that the local pest companies spray all the units every 90 days, it's… See More

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Montgomery White Oak Manager

06/04/2018

Thank you for taking a moment to share this with us. The satisfaction and happiness of our residents is extremely important to us, we will always do what we can to ensure they're feeling completely at home in our community. Please contact us directly at [email protected], we'd love an opportunity to address all of your concerns and dissatisfactions. Hope to hear from you soon.

Verified Resident 582102 • vrp • 2018

12/11/2018

I like this area because I have a lot of people from my community and this area is always clean the kitchen is nice the room is big we have a nice garden end it probably coul I like this area because I have a lot… See More

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Montgomery White Oak Manager

08/17/2019

Dear resident, it's wonderful to see that you're pleased with Montgomery White Oak! We appreciate the validation. You're welcome to contact us at 301-660-0111 or [email protected] whenever we can be of assistance.

Verified Resident 561142 • vrp • 2018

11/25/2018

In the beginning a little Rocky but overall decent. Not enough visitor parking if you ask me. Not too much hanging out around the property and at times there is a police car sitting in the parking lot. See More

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Montgomery White Oak Manager

10/25/2018

We hope you continue to enjoy your time with us at Montgomery White Oak. It always makes us happy to hear that our residents are having a good experience with us. Thank you for leaving us a review, it's appreciated! Have yourself a great day.

Verified Resident 566389 • vrp • 2006 - 2018

11/18/2018

Staff members are courteous and professional. Hardly do we experience power outages in inclement weather and kudos to Grady. Community is generally tidy. One area that requires improvement is the scheduling of external contractors.

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Montgomery White Oak Manager

11/06/2018

Thank you for reaching out. While we appreciate the high rating, we ask that you reach out to us directly to discuss your concerns so we may work to resolve them. Thanks so much!

Verified Resident 566320 • vrp • 2016 - 2018

11/04/2018

The management team is very understanding and cuteous. I went through a lay off and they worked with me. The only issue I have is the average time maintenance take to resolve an issue. Other than that this place is great. It's cost effective and you… See More

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Montgomery White Oak Manager

11/06/2018

Thank you for the great feedback! We are happy to hear that your overall experience with us has been great! Our team always works on improvements and we appreciate you letting us know where some can be made. Have a great day!

Verified Resident 562103 • vrp • 2018

10/25/2018

I'm not satisfied on all board, meaning there are still works to be done, but the apartment is overall acceptable. And I hope as soon as the works( repairs) are done the apartment will be more enjoyable.

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Montgomery White Oak Manager

10/29/2018

Thank you for your review. We appreciate your honest feedback and are always striving to improve the quality of living our apartments provide. We look forward to making your living experience more enjoyable. For any further concerns you may have, please reach out to us directly at [email protected]

Verified Resident 552312 • vrp • 2018

10/07/2018

Overall a friendly community. The parking could be better as far as when guest visit. More visitors spots should be here. I also like how the school bus picks my child up from the lot. 6.5 out of 10 here.

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Montgomery White Oak Manager

10/09/2018

Thank you for your review! We are glad that our community has been friendly to your family and that you are having an okay experience so far. We want to ensure that your time is outstanding going forward, so for any concerns you have, please reach out to us directly at [email protected]

Verified Resident 532695 • vrp • 2014 - 2018

08/26/2018

Too much bed bugs and cockroach in these apartment Many shootings and the boys hanging on the stairway smoking is dangerous for kids. Most my friends moved out Because, of bad mgt, & increasing The rent See More

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Montgomery White Oak Manager

08/29/2018

Thank you for taking the time to leave us your review. Our management team takes our residents feedback very seriously and we are sorry to hear that your experience with us has been less than you had hoped for. For any questions or concerns regarding our staff or rental prices, please reach out to us directly at [email protected]

Verified Resident 530804 • vrp • 2012 - 2018

08/21/2018

Les appartements ont beaucoup de probl?mes et l'entretien est tr?s m?diocre. Les agents de maintenance repondent difficilement aux demandes de service. La rapidit? et la qualit? de traitement des demandes de service est mauvaise.

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Verified Resident 526882 • vrp • 2015 - 2018

08/13/2018

The only good thing about this apartment is its location. Other than that, the Security , cleanliness and services is not good at all and it is getting worse by the day. At the office, there are only 2 or 3 of them who are really… See More

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Montgomery White Oak Manager

08/15/2018

Our team is happy to hear that you are enjoying our beautiful, convenient location but are disheartened to hear that the cleanliness and quality of our services is lacking. We hope you will consider reaching out to us directly at [email protected] to let us know how we might be able to improve your experience.

Verified Resident 525091 • vrp • 2018

08/09/2018

This apartment was good and clean also reasonable price but the leasing consultant was not equal fair housing opportunity this office if it could be changed is nice apartment staff that is all my suggestions See More

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Montgomery White Oak Manager

08/13/2018

We are happy to hear that you enjoyed our community and rental prices. Our team was thrilled to have you and hope to have you back in the future! Take care.

Verified Resident 523104 • vrp • 2018

08/06/2018

Is a good place to stay because of socialization gotten from the community. Weekend is amazing due to the fact that people enjoy themselves in swimming pool. On the other hand, the management needs to put everything into practice in each apartment before a tenant comes… See More

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Montgomery White Oak Manager

08/07/2018

Thank you for your review of Montgomery White Oak. We are happy to hear that you have been able to take advantage of the pool and amenities that we have of offer in our community. We hope to earn that last star, so if you have any further suggestions on how we can improve, please send us an email to [email protected]

Verified Resident 518843 • vrp • 2012 - 2018

07/26/2018

I like to leave there but just the maintenance are not fast they're aren't fixing properly If you can change all the windows that will be good also thanks be on time to repair things paid the appartement when requested See More

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Montgomery White Oak Manager

07/30/2018

Thank you for taking the time to leave us your review! Our team takes all of our residents feedback seriously and always works to improve from negative experiences. We would love the opportunity to hear more details about your experience, so please reach out to us directly at [email protected]

Verified Resident 490030 • vrp • 2018

07/19/2018

White oak apartments is a great place to reside it is save and very close to the Shopping Centre very affordable, good staff mismanagement, reliable at all times.i can recommend this residential area to family people and singles due to the space.

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Montgomery White Oak Manager

05/22/2018

Thank you for your outstanding review of Montgomery White Oak! Our team always strives to create welcoming, calm environment and are happy that you are able to call your apartment home. Thank you for your support, take care.

Verified Resident 510272 • vrp • 2017 - 2018

07/08/2018

Community is good to live but lot of mice and roaches ...........................................................

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Montgomery White Oak Manager

07/10/2018

Thank you for your review of Montgomery White Oak. We are happy to hear that you are enjoying our community. For any further comments or concerns, please reach out to us directly at [email protected]

Verified Resident 507880 • vrp • 1999 - 2018

07/02/2018

Was A+ 15 years ago then went steadily downhill. I blame management for failure to enforce rules (working on cars, loud music playing, nasty tenants, congregating in front of buildings, trashy balcony's). Would now give a C- rating. I have a tenant above me who allows… See More

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Montgomery White Oak Manager

07/05/2018

Thank you for taking the time to leave us your review. We take our residents feedback very seriously and are always working towards improving our community because of it. We are happy to hear that your experience was an A+ for the first years you were with us and hope that we can work towards making it an A+ again! Please consider reaching out to us directly at [email protected] to give us more details about your experience.

Verified Resident 507497 • vrp • 2017 - 2018

07/01/2018

They community is very big and quite but the maintenance is very problem and also the office staffs some of them are unprofessional treat me some times . I would like to suggest for management staff to hire some more maintenance person and I called some… See More

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Montgomery White Oak Manager

07/04/2018

Thank you for taking the time to leave us your review. We take all of our residents' concerns very seriously and hope to improve from each experience that we get feedback from. Our maintenance team works hard to get to everyone's maintenance problems in an efficient matter. If you have any further questions or concerns about the efficiency of them, please reach out to us directly at [email protected]

Verified Resident 496378 • vrp • 2018

06/05/2018

When I moved in to the apartment there were some maintenance requests that needed to be taken care of. I notified the leasing office all items that needed fixing and almost all of them were taken care of in a timely way. Thank you for that.… See More

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Montgomery White Oak Manager

06/07/2018

Thanks for the review, we appreciate it! We will always do what we can for you, we're glad that we could help you feel a little bit more at home. If you ever need anything else from us, we'll be more than ready to help. Have a great day!

Verified Resident 483136 • vrp • 2018

05/03/2018

Nice place compared to its price. The staff are good to make the rent smooth. They can't do the maintenance themselves so we can't mix the servey and comments here. Advice to the mgmt is try to budget to make the community clean , have the… See More

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Montgomery White Oak Manager

05/07/2018

Hi there, thank you for taking the time to leave Montgomery White Oak a great review! We put great value on our client feedback in order to ensure the best possible outcome for all of our residents. We are happy to hear that our staff has been good to you and look forward to having your for the years to come. Take care.

Resident • 2012 - 2017

04/07/2017

Poor maintenance, poor management. The only advantage, utilities included in the rent. See More

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Montgomery White Oak Manager

05/25/2017

Dear Resident, We would like to take this opportunity to thank you for taking the time to rate Montgomery White Oak. Our Management Team would like to gather specific information regarding maintenance and management that you mentioned in your post to Apartmentratings.com. Please send your contact information and any other details regarding this matter via email to [email protected] A member of our Management Team will contact you to discuss the matter in detail. Thank you for giving us the opportunity to assist you. Grady Management

Resident • 2013 - 2017

02/23/2017

Don't handle maintenance calls correctly just like to put paint over things and call it a fix, have had my roof leak "fixed" at least three time . Smh so tired of this laziness

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Montgomery White Oak Manager

03/13/2017

Dear Resident, We are aware you were recently dissatisfied with the level of service received at Montgomery White Oak, a Grady Management community. We regret any inconvenience you have experienced, and want to assure you that we are anxious to retain you as a satisfied resident. Our Management Team would like to gather specific information regarding the incident/matter you referenced in your recent post to Apartmentratings.com. This will allow us the opportunity to conduct a full investigation in order to resolve this matter fairly. Please send your contact information and any other details regarding this matter via email to [email protected] A member of our Management Team will contact you to discuss the matter in detail. Thank you for giving us the opportunity to assist you. Sincerely, Grady Management

•

Updated Review

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Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

Price
Price
$1,268 - $1,281
SQ. FT.
535
Available
Avail.
N/A
Model
Garden Apt 535

Contact Property

Price
Price
$1,308
SQ. FT.
528
Available
Avail.
1 Units
Model
High Rise 528

Contact Property

Price
Price
$1,337
SQ. FT.
700
Available
Avail.
1 Units
Model
Garden Apt 690-700

Contact Property

Price
Price
$1,344
SQ. FT.
700
Available
Avail.
1 Units
Model
Garden Apt 700

Contact Property

Price
Price
$1,386
SQ. FT.
631
Available
Avail.
N/A
Model
Garden Apt 631

Contact Property

Price
Price
$1,386
SQ. FT.
725
Available
Avail.
1 Units
Model
Garden Apt 714-725

Contact Property

Price
Price
$1,397 - $1,497
SQ. FT.
625
Available
Avail.
1 Units
Model
High Rise 625-650

Contact Property

Price
Price
$1,401
SQ. FT.
778
Available
Avail.
1 Units
Model
Garden Apt 778

Contact Property

Price
Price
$1,453
SQ. FT.
832
Available
Avail.
N/A
Model
Garden Apt 832

Contact Property

Price
Price
$1,470
SQ. FT.
841
Available
Avail.
N/A
Model
Garden Apt 841

Contact Property

Price
Price
$1,502
SQ. FT.
885
Available
Avail.
1 Units
Model
Garden Apt 1/1 885

Contact Property

Price
Price
$1,539
SQ. FT.
700
Available
Avail.
N/A
Model
Renovated Garden Apt 700

Contact Property

1 Bedrooms, 2 Bathrooms

Price
Price
$1,516 - $1,632
SQ. FT.
960
Available
Avail.
N/A
Model
Garden Apt 1/2 960

Contact Property

Price
Price
$1,594
SQ. FT.
1,013
Available
Avail.
N/A
Model
Garden Apt 1013

Contact Property

2 Bedrooms, 1 Bathroom

Price
Price
$1,426
SQ. FT.
725
Available
Avail.
N/A
Model
Garden Apt 725

Contact Property

Price
Price
$1,580
SQ. FT.
889
Available
Avail.
1 Units
Model
Garden Apt 889

Contact Property

Price
Price
$1,635 - $1,751
SQ. FT.
880
Available
Avail.
N/A
Model
Garden Apt 880

Contact Property

Price
Price
$1,695 - $1,839
SQ. FT.
980 - 1,024
Available
Avail.
1 Units
Model
Garden Apt 980-1024

Contact Property

Price
Price
$1,769
SQ. FT.
1,025
Available
Avail.
1 Units
Model
High Rise 1025

Contact Property

Price
Price
$2,122
SQ. FT.
1,025
Available
Avail.
N/A
Model
Renovated High Rise 1025

Contact Property

2 Bedrooms, 2 Bathrooms

Price
Price
$1,659
SQ. FT.
885
Available
Avail.
N/A
Model
Garden Apt 2/2 885

Contact Property

Price
Price
$1,701
SQ. FT.
960
Available
Avail.
N/A
Model
Garden Apt 2/2 960

Contact Property

Price
Price
$1,817
SQ. FT.
1,050
Available
Avail.
1 Units
Model
High Rise 1036-1050

Contact Property

Price
Price
$1,923
SQ. FT.
1,064
Available
Avail.
1 Units
Model
High Rise 1064

Contact Property

3 Bedrooms, 1.5 Bathrooms

Price
Price
$2,170
SQ. FT.
1,352
Available
Avail.
1 Units
Model
Townhouse 1352

Contact Property

Price
Price
$2,218
SQ. FT.
1,473
Available
Avail.
N/A
Model
Townhouse 1473

Contact Property

3 Bedrooms, 2 Bathrooms

Price
Price
$2,205 - $2,227
SQ. FT.
1,400
Available
Avail.
N/A
Model
Garden Apt 1400

Contact Property

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

Something for everyone at Montgomery White Oak! Choose from luxurious garden apartments with ranch-style kitchens, spacious apartments in the high-rise or two level townhouses. Montgomery White Oak is also conveniently located with easy access to Rt. 29, I 495, Washington, D.C., University of Maryland and Metro. Please call for an appointment today.

Office Hours

Sunday: 12:00 PM - 05:00 PM

Monday - Friday: 09:00 AM - 06:00 PM

Saturday: 10:00 AM - 05:00 PM

Montgomery White Oak

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

Renter RatingsC-

Review CountF

Manager's Review EngagementA+

Manager's Review Reply TimeA-

Ratings & Reviews (83 Reviews)

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Maintenance

Neighborhood

Safety

Grounds

Office Staff

Montgomery White Oak Manager

Noise

Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time