Review History for anonymous

Portico at Silver Spring Metro Luxury Apartments


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anonymous

Resident 2014 - 2015

5/30/2015

Portico used to be a nice place to live. Until the new staff started in January. The new office and maintenance staff are terrible!! For the amount of money I pay I expect a courteous, professional, intelligent staff. The new women in the office are rude. Anytime I go in for a package or to ask a question they act like I am bothering them even though there is NO ONE in the office! They switched water companies but did not notify anyone. So I was shocked when my water bill TRIPLED 1 month and they did nothing. The entrance to the building looks awful because they constantly leave dead balloons on their cheap little signs on the sidewalk. The best part though was when they sent a notice to every door and posted it in the mail room with a major spelling error. I'm attaching a picture I took of the notice because I couldn't believe they were dumb enough to spell "hazard" as "hastert"....I guess they've never heard of spell check! My apartment itself however is nice and I like the gym. Its also a great location. I haven't had to call maintenance for much but when they did come they were an incompetent as the women in the office. You can find nicer apartments in this area for the same price you pay here but with more amenities and a friendlier staff.

Review 9 out of 25

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Portico at Silver Spring Metro Luxury Apartments

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